Del Castillo Plaza Hotel Pucallpa
Location: Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001, Callería, PE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in onsite massages and enjoy the view from the terrace and garden. Experience a range of amenities such as complimentary Wi-Fi, concierge services, and a common area television.
Fine Dining and Socializing
Savor delicious meals at the restaurant, snacks at the café, and drinks at the bar/lounge. Socialize with other guests at the daily complimentary reception and enjoy 24-hour room service.
Business and Leisure Blend
Take advantage of the 24-hour business center, express services, and event spaces. Stay connected with air-conditioned rooms, premium bedding, and LED TVs. The hotel's proximity to key attractions makes it the ideal choice.
Experience comfort and convenience at its best - Book your stay at Del Castillo Plaza Hotel Pucallpa now!
Important Information
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Concierge service
- Elevator
- Free airport transportation
- Conference space
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- Area shuttle (surcharge)
- 24-hour business center
- Free reception
- Conference center
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- Free grocery shopping service
- Free continental breakfast
- Water dispenser
- Proposal/romance packages available
- Banquet hall
- Secured parking
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Panoramic Room, 1 Queen Bed, Balcony, Park View
1 Queen Bed
377-sq-foot soundproofed room, balcony/patio with park views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and first-run movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Balcony or patio
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
-
Comfort Triple Room, Mixed Dorm
3 Double Beds
700 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and first-run movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Need to Know - Shared accommodations
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Concierge services
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Shared accommodation
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
-
Executive Single Room, 1 Double Bed, City View
1 Double Bed
269-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and first-run movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Concierge services
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
-
Business Double Room, 2 Double Beds, City View
2 Double Beds
484-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and first-run movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Concierge services
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
-
Junior Suite, 1 Queen Bed, Park View
1 Queen Bed
431-sq-foot soundproofed room, balcony with park views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and first-run movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Concierge services
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
Guest Reviews
- Claudia Evelyn (10/5): - Ok for what we needed
- Thomas (8/5): - Very friendly staff, although the structure is showing its age.
- Andrew (10/5): - A great place to stay in Pucallpa. Staff is friendly, place was clean.
- Marco (6/5): - For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
- Curda (8/5): - Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
- Shinobu (10/5): - Good location and staff are very nice!
- Gregg (10/5): A great stay - Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
- Marita (10/5): Hotel recomendado - Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
- Verified traveler (8/5): - La limpieza
- Verified traveler (10/5): - The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
- KATHERINE (8/5): Se ajusta al precio la calidad del servicio - Bien
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