Secret Garden Backpackers, Sydney

Location: 243-247 Cleveland Street, Sydney, au

Star Rating: 4 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Shared lounge/TV area
• Board games/puzzles
• Shared kitchen
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Invoice provided
• Smoke alarms
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Free wired internet
• Internet access
• Games
• Japanese garden

Rooms Available

• Standard Double or Twin Room with Shared Bathroom

  Rooms are 12 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

• Bed in 8-Bed Female Dormitory Room with Shared Bathroom

  Rooms are 20 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

• Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom

  Rooms are 15 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

• Bed in 6-Bed Mixed Dormitory Room with Shared Bathroom

  Rooms are 18 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

• Bed in 8-Bed Mixed Dormitory Room with Shared Bathroom

  Rooms are 20 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

• Bed in 10-Bed Mixed Dormitory Room with Shared Bathroom

  Rooms are 25 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

• Bed in 12-Bed Mixed Dormitory Room with Shared Bathroom

  Rooms are 30 square yards. Please note the property cannot accept guests under the age of 18 and over the age of 35 years.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Linen
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Lockers
  • Hand sanitiser

Guest Reviews

• Jasli (8/5): Friendly Staff, great like minded people and great value stay - Close to CBD and sightseeing areas Too loud, building acoustics are not good
• michele (5/5): Ok per essere un ostello economico. Va benissimo per chi non deve cucinare in struttura. - Bella struttura molto carina. Scarafaggi e sporcizia della cucina veramente inutilizzabile.
• Ellis (8/5): Good value for money, would recommend - Max was super friendly & accommodating, good location, social things/events on every evening Wasn’t much indoor seating so when it rained there wasn’t much room to eat & the overall kitchen/cooking space is quite small for the amount of people there
• LAUTARO (8/5): -
• Stephen (9/5): Highly recommended for short stay close to Sydney CBD and Central Station. -
• Chloe (9/5): Pleasant, comfortable and safe! - The Secret Garden hostel is a hub of soulful personalities, all on their own respective journeys. There places where you truly just get lucky with the wonderful people you meet, and this is one of them for me. The people really made this place so enjoyable. It's definitely a good mix between liveable and social hostel vibes, and the manager (Max) is absolutely marvellous. Truly built for what he does. The facilities were a bit smaller than I am accustomed to but still functional :) No complaints aside from that haha.
• Pierpaolo (10/5): -
• Mathilde (7/5): Bonne ambiance - Personnel au top Chambres trop petites et anciennes, pas de possibilité de beaucoup aérer, douches communes avec de l’eau brûlante ou très froide
• Chudal (8/5): -
• Leon (8/5): -
• paul (1/5): LE PIRE HOSTEL DE SYDNEY. FUYEZ ! - Rien Personnel raciste et n'hésitera pas a ce moqué de vous si vous comprenez mal son anglais. Notamment le receptionniste Italien Meme réceptionniste Italien qui vous mettra vite la pression si vous le deranger pour n'importe quel demande Les gens fument de la drogue partout et volent vos affaire dans le frigo
• Chudal (9/5): -
• Battaglino (10/5): - Friendly enviroment!
• Chudal (10/5): -
• Mickael (10/5): - The manager Max gave me a very warm welcome, the common areas are cleaned every day, I highly recommend it.
• Wiersema (9/5): - Het personeel was supervriendelijk, heel open en als je spullen nodig had hebben zij extra spullen die ze je graag geven. De mensen zijn enthousiast en willen je graag helpen met aanraders enz. De hygiene van de wc’s
• Cameron (8/5): - Convenient location near the centre of Sydney Lack of curtains on bed
• Marine (10/5): Facilité et bon rapport qualité prix. - Proximité de la gare centrale, bonne ambiance, chambre et sanitaire assez propre Cuisine un peu petite pour les heures de pointe.
• Gardiner (8/5): - Everyone was really friendly and the location is near the train station with a lot of things within walkable distance, the staff were super helpful and even after checking out I was allowed to leave my stuff there during the day since I had a super late flight Roommates waking me up at 3am
• Nicolas (8/5): -
• Theyagaraj (8/5): - No breakfast.
• Marie (6/5): -
• Matias (10/5): -
• Combaz (8/5): -
• Liron (6/5): סביר - מקום חברתי צוות מסביר פנים צפוף הרבה רעש מהרחוב יותר מיידי אנשים בחדר
• Cleo (5/5): -
• Léa (7/5): - La localisation est top, le personnel super sympa, bon mood, bonnes activités Peu de pression dans les douches, douche a l'étage non fonctionnelle, quelques cafards, peu de places dans les frigos, manque de jeux collectifs
• Marine (10/5): Bon emplacement et bon rapport qualité prix - Proche de la gare centrale, établissement propre, personnel gentil.
• Aris (10/5): - Cheap - near central station - good vibes
• Aris (10/5): - Came back after a month - even cheaper and great vibes
• vuban (10/5): -
• Yun (9/5): - ロケーションが最高だった。最寄りのCentral駅が大きいので、出かける時も帰ってくる時も迷子にならずに移動できた。スタッフが頻繁に掃除しているので、建物の古さはありますが、とても清潔感のあるホステルでした。 毎日何かしらイベントがあって活気がありますが、ネガティブな言葉ですが、ちょっとうるさく感じるかもしれません。2段ベッドがとても揺れるので、気を使いました。
• Anne (10/5): -
• Sihcing (9/5): -
• Martin (9/5): Perfect stay not far from city or parks, lots of energetic people.. - Perfect atmosphere, chilled stuff and managers, nice kitchen and ideal location for my plans. I met some interesting people.. thats why i like dorms.. over my bed was sprinkler. Couldnt adjust myself to this obstacle so it knock on my head quite often :D
• White (10/5): -
• Jessica (7/5): -
• Luigia (10/5): - Friendly staff, great location, good facilities I wanted to stay longer
• Nahdia (10/5): -
• Noah (10/5): The secret garden hostel had a fun and warm atmosphere, highly recommend for travelers! - The atmosphere, people, and staff were the highlight. The kitchen was a bit small and unorganized but wasn’t a huge problem
• Ryan (9/5): -
• Claudia (7/5): - Accogliente e ben posizionata Un po’ sporca e pochi bagni
• chloe (4/5): You get what you pay for - The staff member who signed me in was nice. The beds weren’t uncomfortable but not overly comfy either. Bathroom amenities were dirty and very minimal. Razor clippings and dirt over the toilet. Only one per level with double digit numbers staying on each floor - quite disappointing.
• Lien (8/5): -
• YuTeng (9/5): -
• Nomelius (3/5): -
• Júlia (10/5): -
• Joachim (9/5): We had 2 great nights at Secret Garden and had great talks with the friendly staff. - Great clean place at a wonderful location to meet people and make friends. Not all showers were working perfectly well, but with a little patience, we made it work.
• Saki (10/5): -
• Luisa (9/5): -
• Bastien (4/5): Utile mais pas agréable - Localisation Propreté
• Gallardo (1/5): - . .
• Luca (3/5): The italian guy that welcome us at the reception was super nice and accomodating with us. Offered us a couple juices whi - Good location, nice garden Cockroaches in our bedroom and in the toilets, probably in lots of other places since the building is very old and needs renovation. Unluckily they hide in cracks on the wall and skirt boards. I woke up to some itchy bites, not a fun experience.
• Matias (10/5): Excelente! - Todo estuvo muy bien. El personal muy amable
• Antonella (8/5): - Great vibe, location and beautiful garden The room smelled damp
• Matias (10/5): -
• diana (6/5): Good and bad - I like the staff: 2 Italian people very nice! A guy and a girl. Very kind and friendly. Good people for this kind of job. The bed was comfortable too. I would like to suggest providing at least some guidance on basic shared-living rules, as some people do not always show basic manners, respect, or empathy when sharing a room. For example, a girl from room #19 entered past midnight, slammed the door, opened the metal closet, and banged the metal door against my bed three times, even though I asked her not to do it. She also repeatedly turned her light on directly towards my bed. For people who have not yet learned basic shared-living norms and respect, I believe some form of guidance or basic education on this matter is necessary. Unfortunately, ignorance and lack of respect are everywhere, but with a bit of guidance some people colud learn.
• Vannia (10/5): Comfy place to stay 🩶 - The staff is very kind and friendly! They make you feel welcome from the beginning. The location is great, near central station. The bathrooms were always clean and the room was good for the price.
• hua (7/5): - I stayed in the 12 bed room, it should be ventilated, it's too hot and i feel like "no fresh air" going in
• Andre (5/5): Lovely location and decent value for money. - Location was fantastic The main staff member was friendly, helpful and interesting. Easy to find when walking from the train. Close enough to a Woolworths to walk over and grab snacks. Decent value for money considering the location. The new staff member mucked up our reservation and forget to let us know about towels. There was no air conditioning of any kind and the fan mounted on the wall was so dusty there is no chance it had been cleaned recently. Fridges were so full we couldn't really store anything.
• Bohème (10/5): -
• Rachel (2/5): -
• Ben (7/5): Great Hostel, Great location :) - Hostel Facility was fabulous tho staff could be more polite also i was awaiting for a reply email which I never received but other than that its a great hostel which I highly recommend to stay at, 😀
• Bethany (8/5): -
• Pedro (7/5): -
• Ryan (10/5): -
• Eleonora (9/5): -
• Ann (10/5): Had everything I would possibly need for long or short term stay - The location, pricing, staff, amenities, and the guests were all very cordial. Being offered free breakfast was nice as well The lack of bathrooms in each stairwell/area. (Staying in unit 13, if the bathroom in that area was occupied you would need to climb another set of stairs for a second bathroom)
• Michael (8/5): -
• Marnie (7/5): Central cheap convenience - Central, Getting a bit old and some areas could do with a good deep clean. I locked myself out of the room at night going to the bathroom - codes would be good!
• Nathan (5/5): - The free bbq not being communicated properly with timing etc
• ZHIXUAN (6/5): - Staff are helpful and the location is great. It has laundry service. Room is a bit hot and no air flow (female room) Kitchen is too dark and crowded. But overall it reflects the price so all good.
• Gregory (8/5): -
• Maëva (8/5): -
• Ida (7/5): Great place for 1 or 2 nights;) - The receptionist was very sweet I forgot his name but I think he was Italien haha, there was a lot of rooms like TV room and a nice garden and splitted kitchen so you can have snacks all night without using the kitchen🤌 there was also nice activities, it felt like they really cared to make the guest feel like home;) There was no aircondition in the room so it’s a bit hot in the room, but it was okay for me. I felt safe and comtable;)
• Aitana (4/5): Apurado - Hay una terraza con mesas y organizan alguna actividad cada día por si vas a conocer gente Las instalaciones necesitan mucha mejoría. No hay aire acondicionado en las habitaciones, había solo un ventilador de techo, insuficiente para una habitación de 8 personas con las temperaturas que hace en Sydney, teníamos que dejar la puerta abierta aguantándola con una maleta para que entrara algo de aire fresco. Evidentemente si estás en la litera de arriba no te llegará ni un poco del aire del ventilador. Las camas son incomodas y la estructura de la litera se mueve a más no poder con cada movimiento que hagas en el colchón, ya ni te cuento si tienes que subir o bajar de la litera, parece que se vaya a desmontar. La limpieza de los espacios comunes es muy mejorable… y hay muchas cucarachas pequeñas dentro de las instalaciones. En general es de los hostales menos preparados que he visto (se ve en las fotos pero tened en cuenta que las camas no tienen cortinilla propia, hay que traer el propio candado para la taquilla, las cortinas no bloquean bien el sol, y como he comentado con el calor que hace dentro es muy difícil descansar). En general creo que es un hostal que igual te compensa si vas a conocer gente o hacer amigos por la vibra y espacios sociales que tiene. Pero a no ser que ese sea tu único objetivo no me alojaría aquí.
• Sarah (5/5): - la terrasse les douches sales et manquantes
• Jon (10/5): -
• dhrsti (8/5): -
• Agudelo (10/5): Great - Well located great staff
• Rojas Velasquez (1/5): Great location and amazing staff. Unfortunately I won’t recommend this place. I found three cockroaches in the room, the - Location and the staff is the best I found three cockroaches 🪳 at night in the room, the facilities are poor, not enough showers and toilets for that many people
• Gisela (10/5): clean place and lovely people -
• Nataniel (8/5): - Alex, the italian guy from the staff was an amazing person and help us every time, thanks buddy!
• James (10/5): good times - Staff are the best. Great Location. Good vibes.
• Meritxell (9/5): - Personal, ubicación, limpieza, colchones cómodos Muchas escaleras y zonas comunes cerradas por la noches
• Brindisi (5/5): -
• vanessa (7/5): -
• Heike (6/5): - Really lovely team and great location in Redfern near parks and bars. I loved the back garden! The rooms are very small and not the cleanest. There is only a very limited toilets available
• Lucie (10/5): - Très bon rapport qualité prix Rien à redire
• Caleb Manamik (8/5): Value for money - The bed was absolutely comfortable Let the garden area open. Do not barricade it at 10pm.
• Lihue Gustavo (10/5): - La gente es super amable, prima el respeto y la buena onda. Estuvo todo okey
• Minsuk (1/5): -
• Eva (6/5): -
• Weiya (4/5): -
• Vigie (10/5): - If it's your first time visiting Sydney, I say this is one of the best hostels I've stayed in. Comfy bed, duvet, strong water pressure from the shower (stall 2), and a fully equipped kitchen, laundry available. I stayed there for a week, and it was comfortable! Walking distance to the train station, bus stops to the beaches. I wake up to a clean shower and toilet. The staff is diligent in making everything organized, and Max, the manager, was accommodating and friendly! Coles and Wollies are within walking distance. There's a nice bakery with good coffee down the street. All in all, very convenient for solo traveler like me!
• Victor (5/5): Es lo que es - Céntrico, fácil de llegar, tiene de todo. Staff muy amable y dispuesto a ayudar Necesita mejor aire acondicionado, no se puede dormir con ese calor. Limpieza más recurrente en los baños
• Charlotte (4/5): Nice outside, staff were lovely but the lack enforcement of age restriction and room were not enjoyable. - The outside area was lovely, a nice respite. Rooms were small and very warm, badly placed plugs. Ages were meant to be between 18-35 and we had two 50 year old men.
• Aleksandra (7/5): Good for transit - The girl at the reception was very nice, overall vibe is friendly and chill. The common areas are good - tv room is spacious and well ventilated, garden is great to hang out. The location is also nice - close to the train station, a park, pretty close to the airport and Sydney Opera House. There was a party in the garden until ~2:30am, got woken up by the noise just past midnight and couldn’t fall back asleep for around 3 hours also because of the heat in the room and fan being very loud.
• Ziade (10/5): -
• Kshitij (7/5): - Met some chill people. Staff were lovely

Photos