Protur Naisa Palma Hotel

Location: Carrer de Simó Ballester, Palma de Mallorca, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Heated pool
• Baby safety gates
• Lower bathroom sink
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Broadcast Live sport events
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Rooftop garden
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room Single Use

  1 Double Bed OR 2 Twin Beds

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Smart television

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone; cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • Low-height counters/sink

• Double or Twin Room

  This double room has air conditioning and flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Single Room

  The pool with a view is the standout feature of this single room. Offering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Double Room (1 Adult + 1 Child)

  Guests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker.

  Max Occupancy: 2 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Sandra (10/5): Great location and fantastic hotel - Great location walking distance to cathedral and main restaurant area. Fabulous roof top pool, great relax and sunbathe. Breakfast was delicious and covered all tastes. Nothing to dislike
• Denitsa (10/5): -
• Rudolf (10/5): -
• Jennifer (9/5): - Excellent breakfast, wonderful rooftop pool and bar, great location
• Brian (10/5): Reliably wonderful experience. Protur is a super location to explore Palma. - Always very hospitable and staff excellent. Food range at breakfast outstanding Nothing to dislike here
• Sonja (9/5): Stylisches Hotel mit Nähe zu Altstadt und Ausgehviertel - Das Zimmer war eher kleiner, aber hatte ausreichend Platz. Die Betten und Pölster waren super-bequem. WC ist separat. Bügelbrett und Bügeleisen vorhanden. Frühstück erfüllt eigentlich alle Wünsche. Guter Kaffee! Lage sehr gut gelegen, Nähe Altstadt und Ausgehviertel Santa Catalina. Megaschöne Dachterrasse mit warmen Pool, Aussicht und Daybeds. Leider war die Türe zum Badezimmer oben und unten nicht komplett geschlossen, sodass für den Zimmermitbewohner eine gewisse Lautstärke gegeben war. Taschentücher im Badezimmer wären gut gewesen.
• Petra (10/5): -
• Tanja (9/5): Prima, gerne wieder! - Die Unterkunft war sehr schön eingerichtet. Der Poolbereich auf dem Dach war sehr angenehm. Und das Frühstück hervorragend!
• Clare (10/5): Relaxing and enjoyable - Beautiful hotel Parking could be included
• Peter (8/5): -
• Caroline (7/5): - Clean and staff helpful Beds too hard , difficult to sleep
• Damian (10/5): Excellent - Great location and great rooftop pool No balcony
• Christophe (7/5): -
• Patrick (9/5): - Emplacement et accueil du personnel Rien de notable
• Cathrina (8/5): -
• Seylan (10/5): -
• Patryk (10/5): -
• Pia (10/5): Fint och fräsht hotell med bra frukost och en mysig roof top bar -
• Mario (10/5): - El disen̈o del hotel,la funcionalidad de las habitaciones y la amabilidad del personal.
• Jana (10/5): - Everything, besides the parking garage - it’s very small and depending on your car size it’s difficult to park it in one of the few spots
• Lucie (10/5): -
• Ellen (10/5): -
• margaux (10/5): Appréciable je recommande - Établissement très bien décoré et chaleureux, bon emplacement dans la ville. Le spa et la piscine sont appréciables. Personnel très gentil Dommage que l’hôtel ne propose rien le soir en terme de restaurant, il aurait été appréciable d’avoir ne serait-ce qu’une petit partie snack. Attention au buffet du petit déjeuner, les produits chaud sont un peu secs à force d’être chauffés par le chauffe-plat comme les œufs brouillés. Attention aux finitions dans les chambres peinture effritée à certains endroits.
• Silke (9/5): - Modernes Hotel, guter Style, gute Lage, alles fußläufig möglich, schöne gemütliche Poolarea mit guter Bar und beheiztem Pool, Personal super nett und bemüht, Frühstück sehr lecker und gute Auswahl an Speisen Keine schöne Aussicht vom Zimmer aus, man schaut auf nicht so schöne Nachbargebäude ( war uns aber auch nicht so wichtig), Frühstückssaal ist im Inneren ( Erdgeschoß, wäre auch schöner draußen an der frischen Luft), Zimmer auch hellhörig
• Ellen (10/5): -
• Elke Jutta (9/5): -
• AIKATERINI (10/5): A modern, clean and kind Palma hotel - This is one of the best hotels I have ever stayed at while travelling abroad. First of all, about the staff, they were absolutely perfect, kind and helpful. I personally want to thank Abril who did her best to help us with everything we needed, from things about our reservation to tips about Palma. Secondly, the place is clean and tidy. The rooms are very modern, warm and cozy. The beds were nice and we could sleep well, although I wasn't a big fan of the pillows. I would suggest a normal size pillow. The bathroom also had a nice design, although it could be a little awkward as you could see part of the body of the one that has a shower from outside the bathroom. The location is very nice, and even though it wasn't in the heart of the town centre, it was in walking distance from everything. The breakfast was great, very rich and tasty with a wide variety and even had gluten free and vegetarian/vegan options. The price of the hotel connects well with what it offers! We didn't use the rooftop pool but we visited it and it seems lovely! If I ever stay in Palma I will choose to stay here again and I recommend it to everyone. The only negative thing was that the room we stayed in had an interior door connected to the room next to ours, which was locked. It was not an issue of safety but we could hear the people living next door. They were mostly quiet so we didn't mind but it could be potentially a problem if more noisy residents lived next door!
• Dr. Klaus (9/5): Ein sehr gutes Hotel für einen Kurzurlaub in Palma - Das Frühstück war sehr gut. Das Zimmer war sehr sauber und neu eingerichtet. Die Tiefgarage war ausreichend groß und gut erreichbar. Der Pool auf dem Dach war ein besonders schönes Erlebnis.
• Rikard (8/5): -
• myriam (8/5): - Tout
• Henrieta (10/5): The stay at Protur Naisa made our experience in Palma one of the best vacations we have ever been! - Great location - quiet and at the same time central neighbourhood; Excellent service; Modern and spacious room; Breakfast with a lot of healthy options, local products and fruits; There’s no such thing
• David (8/5): -
• Zoe (7/5): - Pool and rooftop A bit soulless / mass tourism
• Marga (10/5): -
• Dietrix (9/5): Het was een heerlijk verblijf! - De locatie is super! En de kamer mooi, schoon en zeer fijne bedden! Ook erg goed en uitgebreid ontbijt! En de rooftop met barretje en zwembad is geweldig. Niks
• Qixin (10/5): -
• Arkadiusz (9/5): Overall, it was a very enjoyable stay and I would gladly come back in the future. - Great location, delicious breakfasts with a wide selection of options, including for people with allergies, and wonderful staff. The heated rooftop pool was a big advantage, and the room itself was spacious and very clean. Parking was also available. The only downside was the poor soundproofing from the hallway side - conversations from other guests late at night were quite audible and made it a bit harder to fall asleep. Other than that, I have no complaints and overall I highly recommend this hotel.
• John (8/5): Very good inner city hotel - would recommend. - Good room - but could have done with more hanging space for towels and bathrobes. Very comfortable bed. Housekeeping staff were very good too. Reception and restaurant staff were helpful and friendly. Breakfast was a bit average. The "hot" options were luke warm at best and there could have been a better selection of fruit and heathy stuff.
• Sahil (9/5): -
• Ewa (8/5): Bardzo przyjemny miejski hotel w Palma - Lokalizacja obiektu w centrum Palmy, wszędzie blisko, dodatkowe udogodnienia typu taras na dachu, basen, dobre śniadania z dużym wyborem lokalnych produktów. Hotel godny polecenia, nie działało TV w pokoju i w ostatnim dniu pobytu finalnie telewizor został wymieniony na nowy, hotel przygotował także rekompensatę za niedogodności w postaci wina i owoców.
• Dagmar (9/5): -
• VASILEIOS (9/5): -
• Jane (9/5): It was ideal for us as we were attending a family wedding. - Our room was fine. Breakfast could have been better, cooked breakfast not always hot! Good location.
• ValioIvanov (10/5): Перфектен престой - Прекарах 6 нощувки в този хотел и останах изключително доволен. Стаите са просторни, модерни и много удобни, с комфортни легла и усещане за чистота и подреденост. Закуската е на високо ниво – богата, разнообразна и сервирана в голям и приятен салон. Един от силните плюсове на хотела. Басейнът и барът на покрива са чудесно място за релакс и допълват цялостното изживяване. Персоналът е много любезен, усмихнат и винаги готов да помогне като създават приятно усещане за внимание към госта. Локацията е отлична в тих район, на около 4 минути пеша от спирката за автобуса до/от летището и на пешеходно разстояние от Катедралата. В близост има няколко хранителни магазина, което е удобно. Като допълнение, хотелът предоставя и карта за отстъпки в определени магазини. Силно Препоръчвам хотела без колебание.
• Marion (9/5): tophotel - Prachtig hotel gunstig gelegen en Heel vriendelijk personeel Niets
• Tiffany (10/5): Would 100% recommend for a short stay in Palma - Fantastic staff members, clean rooms and facilities. Stylish and comfortable hotel Loved everything about the hotel
• Daniel (10/5): -
• Andrea (8/5): Okay - Sehr gutes Frühstück Hinterhofzimmer
• Philipp (8/5): -
• Hans-Werner (8/5): -
• Karen (9/5): Beautiful city. Spotlessly clean, modern and well appointed hotel with great facilities and friendly staff. Would recomm - Clean, modern and very friendly staff. Nothing!
• Sarah (7/5): Stylish & good location - Lovely roof top area & good location. Quiet rooms. I was surprised & disappointed that the room was not cleaned every night. I was also surprised that we had to pay for an extra bottle of water on Day 2.
• Ricardo (9/5): - Moderno. La comida del desayuno. Limpieza. El spa La que atiende en recepción.
• ANDRE (8/5): -
• Jennifer (9/5): -
• Mihai (10/5): -
• Hans (8/5): -
• J. (10/5): Sehr gerne wieder! - Einfach rundherum perfekt , genau das was wir erwartet haben.
• Michael (10/5): -
• Ekaterina (7/5): - Хороший отель, вкусный завтрак. Персонал отзывчивый. Было чисто, комната хорошо обставлена. Был заявлен теплый бассейн на крыше. При заселении мы специально спросили, с подогревом ли он, на что на рецепции сказали, что да. В тоге он был холодный, мы не смогли искупаться.
• Mark (9/5): Incredible value for money. - We found this to be half the price of some other hotels in Palma. It was lovely location too and a really nice restaurant street up around the corner. The hotel was clean, modern, lovely indoor pool & sauna. Rooftop pool was perfect for the sunny days too. The pillows were a little strange on the bed.
• Zdzisław (10/5): - Super obsluga, śniadaniai polożenie.
• Irene Bellocchio (8/5): - El desayuno era brutal Que el personal de limpieza no nos hiciera la habitación 3 días seguidos y solo nos canviaron las toallas el primer dia, los otros tres días las toallas sin canviar i la habitación sin hacer.
• Magdalena (8/5): Beautiful hotel with comfy bed - + new hotel + Clean + no noise on the corridors, you can sleep + Super comfortable bed + Egyptian cotton bedding, omg, so soft! + Friendly employees + Nice design of the rooms and the hotel + Good pillows + Nice cosmetics + Great shower + Great location, 10 minutes walk to the center + Restaurants everywhere around the hotel + Safe street, police next door - Breakfast area was very noisy and very small part os designed for where the food can be placed, so it becames crowded and you have to wait to grab some food. Also the choice of food is not massive. All basic things but nothing special. - The back side view is not great but the design of the windows and blinds makes up for it, so it was not a problem for me.
• Grzegorz (10/5): -
• Kerstin (10/5): -
• Guðjón (9/5): -
• Amy (8/5): -
• Virginia (10/5): Estupendo - Me ha encantado es muy bonito, las camas son muy cómodas y el personal muy atento Poca presión en el agua de la ducha
• hubert (8/5): - Personnel très agréable Insonorisation des chambres médiocre . Lavabo bouché
• Roxanne (10/5): Excellent quality - Love this hotel - always my first choice for a business trip to Palma. Clean, quiet (even when fully booked!) and excellent staff
• Ruth (8/5): -
• Patrick (9/5): Hôtel parfait 👍 - Voyageant régulièrement, cet hôtel fait partie des meilleurs que j'ai fréquenté, la propreté des lieux, la gentillesse du personnel, le mini bar bien pratique, le calme, la piscine extérieure chauffée et les matelas confortables autour, le petit déjeuner sucré salé bien complet. Le revêtement glissant dans la douche. Un petit balcon serait un plus.
• guillaume (10/5): -
• Divyasree (10/5): -
• Michael (10/5): Absolut empfehlenswert! - Tolles Stadthotel mit sehr empfehlenswertem Frühstück und sehr netten Personal
• Juan Manuel (8/5): -
• Antonia (10/5): Außergewöhnlich - Alle Mitarbeiter sehr freundlich; Rezeption 24 Std; Frühstück außergewöhnlich, Bis 11 Uhr wird nachgefüllt! Wir konnten ohne Aufpreis den Pool und Spa Bereich am Abreisetag unbegrenzt nutzen. Sehr sauber. Tolle Lage, sehr ruhig. Die Aussicht aus unserem Zimmer war zum Innenhof, nicht schön, aber dafür sehr ruhig.
• Kim (10/5): -
• Rainer (9/5): - Sehr schönes und sauberes Hotel. Die Lage ist für eine Städtereise optimal.
• Nicole (10/5): Très agréable - L’emplacement, la grandeur des chambres et le service exceptionnelle de la réception Le restaurent
• Ulf (10/5): Tolles Stadthotel - Tolles Hotel in super Lage mit spanischem Frühstück. Check out
• Sandra (9/5): Bon séjour ! - Bel hôtel, bien situé. Petit déjeuner excellent ! Nous avons passé 5 nuitées, les draps n'ont pas été changés durant tout le séjour. La clientèle monopolise les transats au bord de la piscine avec des serviettes alors qu'ils ne sont pas là pendant des heures.
• Jenna (10/5): -
• rogers (8/5): -
• Åsa (10/5): -
• Miha (10/5): Nice hotel, big rooms, great breakfast - Great location, modern hotel, super breakfasts Everything was perfect
• Sabine (8/5): -
• Katharina (10/5): - Super tolles Hotel. Zentral gelegen und trotzdem ruhig. War ein rundum schöner Urlaub
• Michael (9/5): -
• Melanie (10/5): -
• Stang (9/5): -
• Mavis (10/5): Excellent short break in an amazing hotel. Breakfast excellent way to start a long day on your feet walking this amazing - Loved the location. Friendly staff, breakfast amazing. Comfortable rooms. Nothing.
• Svetozar (8/5): -
• Jelena (9/5): -
• Kaloian (10/5): -
• Marina (10/5): -
• Charles (9/5): Would stay again in spite of issues - Location Helpful friendly staff Ambience Breakfast Reported refrigerator broken They said they fixed it. Never got cold Water temperature in shower never stable
• lightholder (10/5): -
• Jack (10/5): Wonderful place to stay. - Very friendly, helpful staff, very nice facilities, great breakfasts. Nothing

Photos