Candlewood Suites - Austin North by IHG

Location: 8000 Cross Park Drive, Austin, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Air conditioning
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Reception hall
• Japanese garden
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Studio Suite, Multiple Beds, Accessible Bathtub (Communication)

  2 King Beds

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Free long-distance calls, queen sofa bed, and iron/ironing board

  Comfort - Air conditioning and heating

  Accessibility - Accessible bathtub

  Need to Know - Weekly housekeeping, no rollaway/extra beds available

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Sofa bed
  • Wheelchair accessible
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • Bedsheets provided
  • Bathroom grab bars
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Ice maker
  • Accessible bathtub
  • Desk chair

• King Studio Suite - Mobility Access Tub/Non-Smoking

  In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Studio Suite, 1 King Bed, Accessible Bathtub (Communication)

  1 King Bed

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Free long-distance calls, king sofa bed, and iron/ironing board

  Comfort - Air conditioning and heating

  Accessibility - Accessible bathtub

  Need to Know - Weekly housekeeping, no rollaway/extra beds available

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Sofa bed
  • Wheelchair accessible
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • Bedsheets provided
  • Bathroom grab bars
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Ice maker
  • Accessible bathtub
  • Desk chair

• King Studio Suite

  Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Studio Suite with Two Queen Beds

  The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• One-Bedroom King Suite

  The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Standard Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, heating as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• King Studio Suite - Mobility Access Tub/Non-Smoking

  Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Queen Studio with Two Queen Beds - Hearing Accessible - Non-Smoking

  The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Studio King Suite with Accessible Roll in Shower - Non-Smoking

  The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Studio Suite with Two Queen Beds and Mobility Accessible Tub

  In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• One-Bedroom King Suite with Hearing Accessible

  In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Additional toilet
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• One-Bedroom Suite with King Bed Mobility Access Tub - Non-Smoking

  This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Johnson (10/5): -
• Truong (8/5): Easy check in/out. No complaints. - Friendly staff, clean
• Abbey (10/5): -
• Terence (9/5): -
• Vijay (10/5): -
• Roberts (10/5): -
• Trejo Aguilar (8/5): -
• Genevieve (10/5): - It’s was nice Elizabath was very helpful when booking a room and very attentive she’s located at the candle wood suites in Austin Having issues when phone other than that place was great
• Kimberly (10/5): -
• Michael (1/5): -
• Kenny (9/5): -
• Kenny (8/5): - It is a clean facility the staff is always friendly and helpful
• Nuinez (8/5): -
• Kimberly (10/5): Clean rooms and good prices - Clean rooms No breakfast
• Kimberly (10/5): Comfortable beds and good prices - Safe and very clean There was no breakfast
• Jordan (7/5): -
• Rodrigo (9/5): - great option in Austin
• pietro (10/5): - Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less
• Neil (8/5): -
• Piotr (9/5): - Nice, clean, noiseless, comfortable appartment. Highly recommended.
• Christine (8/5): -
• Carla (7/5): The pillows need to be replaced very worn out and the room needed extra blankets the air would not stay on made room hot - It was clean smelled nice There was no pool
• Ethan (8/5): - Good stay overall, clean and nice room for a great price
• Melissa (1/5): -
• CHUKWUEMEKA (10/5): -
• Imogene (10/5): - Convenient,safe, good location
• charles (8/5): -
• Daniel (10/5): - Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.
• Nyla (6/5): Was great up until seeing a roach in my room - Good location to where I was going Found a roach in my room
• Wilford (6/5): Only coffee and tea - No continental breakfast.
• Katelyn (9/5): Good value - Staff was nice, easy check in and out. The ac didn’t go below 72
• Robert (9/5): Superb -
• Terri (10/5): - Very nice room accommodation s
• Terri (10/5): - Very welcoming and comfortable
• Alicia (10/5): - We stayed two nights, staff was very friendly and our room was clean and comfortable.
• Alana (10/5): - Clean property and friendly staff
• Janice (10/5): Great find! We'll be back next year! - The location was fantastic. We didn't know what to expect but as soon as we checked in we were greeted at the front desk with a warm friendly welcome. Check in was fast & easy. The room was large, clean and well stocked kitchen. We will definitely stay here again. They didn't clean our room when we left for the day but when we called down for more towels they were brought to our room quickly by a friendly staff member.
• Cody (10/5): - Excellent hotel, I had no issues with my stay.
• Joseph (8/5): Best in the area - Good location. Clean and tidy
• Latosha (9/5): Superb - Hot breakfast
• Adriana (8/5): - Cleaning staff was friendly
• Lisa (7/5): Good -
• Brian (8/5): - As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue
• Charles (10/5): We stay at this location frequently when we need to be on this side of Austin. - The front desk guy is always warm and welcoming. Very nice give him a 10!
• Kenny (8/5): Very good -
• Josephb (10/5): Exceptional -
• Thomas (10/5): Great choice - Great early checkin and very courteous staff!
• Luis (4/5): - I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.
• Daisuke (10/5): - Clean rooms with great amenities! Easy to get to and can park easily!
• Charles (10/5): Convienent to where we needed to be. Very clean! We stay here about 1x per quarter and always love it! - Clean, great front desk attendant
• Arthur (10/5): - Change towels out
• Kenny (10/5): Exceptional -
• Sandra (8/5): - 👍
• Kenny (10/5): Exceptional -
• Edmundo (9/5): I'll recommend to stay in this hotel. - The hotel is good and services are fine. Beds weren't super comfty.
• Ira (10/5): - Great place
• Jasmin (10/5): - Everything was great
• ANNA (10/5): - We enjoyed the stay. From check in to check out. I recommend this hotel to everyone.
• Hannah (10/5): - All of the staff were so sweet to me and my husband! They made us feel so special on our honeymoon!
• Teresa (10/5): - We have stayed here 3 times while my going to St. David's Hospital. Love the mini kitchen in all rooms and the supplies room if you forget anything.
• Lisa (10/5): Exceptional -
• MARTINA (10/5): - Room well equipped, large and clean. Staff leave you and the room alone to get on with your stay. Property well connected to nearby highways. Outside patio/yard area would benefit from some more seating.
• Shantel (10/5): - The best stay since I been in Austin. The staff is amazing.The General Manager Ms. Linda is just humble and transparent. Her energy is everything you can feel it when you are speaking with her. Also Christen! I hope I spelled that right. He was such a great understanding gentleman. Thanks y'all!
• Shantel (10/5): - Amazing!
• James (10/5): - Great staff
• Richard (8/5): Very good -
• Fun (7/5): Good -
• Verified traveler (8/5): - Very tidy, nice hotel. Comfortable room- would be nice for extended length of time. Mattress was a bit uncomfortable & shower floor was slippery by the drain- nearly fell twice.
• Daron (6/5): Pleasant -
• Mohan (9/5): Superb -
• Michael (10/5): - Nice property
• Elaine (7/5): Good -
• Wanda (10/5): - I loved the easy access to Hwy 290.
• Brian (10/5): Exceptional -
• Sepulveda (10/5): Exceptional -
• Arthur (6/5): - Good location
• Tia (10/5): - The property was extremely clean. The lobby and elevator smelled so fresh and clean, they both had a very pleasant fragrance as you find in 5-star hotels. The front desk staff members were so friendly and attentive. They gave excellent service. I enjoyed talking to Ms. Linda when I was at the front desk. Everyone was very responsive to my requests and needs. The room was quite clean, comfortable and spacious. It had everything I needed including a fully equipped kitchenette and full size refrigerator. The Dove personal care products are a nice extra to have available in the room. The parking lot was well lit and I felt safe coming in at night. Great location for where I needed to go in town. I really enjoyed my stay there. I'll definitely return.
• Jesus (1/5): Bad -
• Erickson (10/5): Exceptional -
• Michael B. (10/5): - Christian checked me in quickly and was super friendly and helpful. The room was very spacious and extremely clean. The bathroom was spotless. Also the location was close to family event and other stores and shopping. Will be back again!!
• Elizabet (8/5): Great Stay - Front desk staff was very friendly and check in was quick. The location worked for me since I was traveling to a concert and it was at a good distance. It's also a very quiet area. It was a good stay.
• Windi (10/5): North Austin - I have stayed here before it is quiet & clean. Close to my workshop & good restaurants.
• Alexis (10/5): - 10/10 Recommend! Very clean, had everything you needed (even extras), bed and pillows were AMAZING!
• Albert (9/5): Superb -
• Sally (9/5): Superb -
• Bernd (2/5): Please be aware of staying in this hotel! Probably better do not. - Please be really careful with booking this hotel. It's a well known chain, but the management of this hotel seems like wanting to trick you. I think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and the manager. My favourite sentence of the front desk is: "your are not qualified for room service" On the website the hotel alleges housekeeping every day, but in reality the room is cleaned only once a week. Even upon request the decline to clean your room (without a surcharge of 25$). Further, they charge you after departure (without notifying you) for items allegedly broken. After our departure they charged us for a allegedly broken laundry basket 25$. This is fraud. The do not offer breakfast. The hotel offers public available grills at the outside. BUT look at the pictures, in what disgusting conditions this grills are.
• Benjamin (8/5): Very good - Large comfortable rooms. Staff was great - at least the one guy I interacted with was. Nothing in the are to walk to such as food or coffee - it is in a maze of newish construction next to a major freeway.
• Charles (10/5): - I was having to stay in Austin due to a surgery I had and it required a recliner. You are the only Hotel I found that had one. Everything was great. Thanks, Michelle
• Frances (10/5): Always friendly and the property is well kept - It’s out of all the traffic and very quiet!
• Myungjin (9/5): Superb -
• Lisa (10/5): Exceptional - Front desk person noticed it was our second time there and said welcome back. Will return again if I need to stay overnight in Austin again. Only had a small issue with getting the TV working, but the front desk worker came right up to fix the issue right away.
• David (4/5): Disappointing - The room was noisy. I haven t received the invoice, The staff is not replying my emails.
• Ayala (9/5): Superb -
• Will (8/5): Very good -
• Sandra (1/5): Left out in the cold. - I did not stay at the hotel. The hotel called me as I was headed to the there facilities to tell me that they didn't have a room available.
• Frances (10/5): It was a perfect place to sleep and contour visit - Close to family
• Connie (8/5): Good stay - Very clean and convenient to everything we had planned. Bed was comfy. At check in, Christian was very helpful and efficient. Upon checkout, I waited at desk for 10 minutes without seeing anyone working. Another gentleman had been there even longer and said the same thing. Still a nice place to stay.
• Gina (10/5): - It just felt so clean!
• Chaodong (10/5): Exceptional -
• Dhiraj (10/5): - Friendly staff, clean rooms

Photos