Paamul Hotel

Name: Paamul Hotel
Address: Km 85 Carretera Federal Cancun-Tulum entre Xcaret y Puerto Aventuras, Paamul, mx

Location: Km 85 Carretera Federal Cancun-Tulum entre Xcaret y Puerto Aventuras, Paamul, mx

Star Rating: 8.9 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Paamul Hotel, nestled in Paamul just steps from the beach, offers guests a comfortable stay with air-conditioned rooms equipped with modern amenities like a flat-screen TV and a private bathroom. Some rooms even feature a kitchen for added convenience.

Delicious Dining Options
Start your day right with American or gluten-free breakfast options served every morning at the hotel. The on-site restaurant and bar provide delectable dishes and refreshing drinks for a satisfying dining experience.

Convenient Location and Services
Located near major attractions like Playa del Carmen and Tulum Archeological Site, Paamul Hotel also offers free WiFi and a paid airport shuttle service for guests' convenience. Explore the nearby Church of Guadalupe and Xel Ha during your stay.

Book now at Paamul Hotel for a memorable and relaxing getaway by the beach!

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Massage services
Packed lunches
Public Bath
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Television in common areas
Free wired internet
Scuba diving on site
Snorkeling on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Internet access
Housekeeping on request
Wine release events
Water sports equipment
Beach club nearby (surcharge)
Beach toys
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Superior Suite with Sea View

This suite's special feature is the pool with a view. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as sea views. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Mosquito net
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
Studio Suite, 2 Queen Beds, Sea View, Oceanfront

2 Queen Beds
753-sq-foot individually decorated room, balcony with sea views

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, cookware/dishware, coffee/tea maker, and kitchen island
Sleep - Bed sheets
Bathroom - 2 bathrooms, free toiletries, a hair dryer, and towels
Practical - Safe and wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Tile/marble floor
- Wardrobe or closet
- Stovetop
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Kitchen island
Standard Double Room, 2 Queen Beds, Ocean View, Beachfront

2 Queen Beds
538-sq-foot individually decorated room, balcony with ocean views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, free bottled water, and kitchen island
Sleep - Bed sheets
Bathroom - 2 bathrooms, free toiletries, a hair dryer, and towels
Practical - Safe and wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Kitchen island
Family Suite

1 King Bed and 2 Queen Beds
2153-sq-foot individually decorated room, located in an annex building, balcony with ocean views

Layout - 2 bedrooms, living room, and dining area
Relax - Private pool
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Memory foam bed, premium bedding, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Kitchen
- Tile/marble floor
- Private pool
- Wardrobe or closet
- Stovetop
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Kitchen island
Double Room, 1 King Bed, Ocean View, Beachfront

1 King Bed
538-sq-foot individually decorated room, balcony with ocean views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, free bottled water, and kitchen island
Sleep - Bed sheets
Bathroom - 2 bathrooms, free toiletries, a hair dryer, and towels
Practical - Safe and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Kitchen island
Suite with Sea View

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with sea views, this suite also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Junior Suite with Sea View

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as sea views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Suite with Ocean View

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Felix (9/5): -
Markus (6/5): Functional hotel. -
Lieke (8/5): - Fantastisch uitzicht vanaf de kamer zo op de zee. Prima beach club en zwembad met faciliteiten. De gordijnen lieten erg veel licht door, bar aan de prijzige kant
Suzanne (9/5): Great boutique hotel with great restaurant with delicious food! - Great boutique hotel with great restaurant with delicious food and nice not too loud music. My husband even asked for the playlist. We were here with our 3 kids and they loved the pool and playing on the beach. The suite is big with an amazing view and close to the restaurant. The hotel is situated in the small ‘village’ of Paamul, which makes the setting very local and homely. Definitely recommend to stay here if you like small cosy hotels with good service like us.
Kayra (6/5): - This hotel's biggest advantage is really its superb location - just in front of Paamul beach and surrounded by serene nature. The views from the rooms are stunning. The included breakfast was amazing, and the restaurant's food was great overall. Most importantly, the staff at the restaurant was extremely kind and lovely and really made up for everything else! As much as we loved the location and the kind staff, there were quite a few downsides. There is a lot of construction at the property right now, and only a makeshift reception in what appears to be a sales office. While the rooms are spacious and overall cleanish, they are very damp and quite outdated: the bathroom appliances were rusty, the walls were stained, the AC was leaking, and there was mold in a couple of places. The room was sparsely equipped, with a rudimentary kitchenette and a cheap mini coffee maker. The price-performance ratio did not match at all, especially compared to other accommodations we stayed in during our trip. It's a shame, really, because all it would take is a little more maintenance.
Nancy (10/5): -
Amy (10/5): -
Červ (9/5): Lovely resort, but prepare to tip a lot - Very comfortable, sandy beach at your doorstep, chill atmosphere , sunbeds, pool with whirlpool, beach service and all other resort-ish amenities included. Private parking next to your room. Breakfast was amazing! Take the breakfast included option: you get fluffy pancakes with fruit, 2 eggs with delicious bacon, juice and an American coffee, that they would refill for free. Dinners were also tasty. Rooms are a little bit outdated and AC was leaking. Waiters are used to USA style of tipping, which is not the case in other parts of the Yucatán peninsula (Holbox, Valladolid, Merida, etc.). As Europeans we apparently didn’t tip them enough the first night one of them (Maartin) didn’t even look at us anymore during the rest of our stay, after we gave him “just” 10% tip. Other staff members were friendly and helpful - maybe also because we increased our tips as we didn’t want to be ignored by the whole resort for the rest of our stay.
Altamirano (10/5): -
Markus (9/5): - Aufmerksame Mitarbeiter. Wenn das Getränk leer war, wurde sich schnell erkundigt, ob man nochmal etwas möchte. Gute Beratung zu den angebotenen Getränken und Speisen, sowie hervorragende Englisch-Kenntnisse der Kellner
Anita (10/5): -
Juana (10/5): Playa , Snorkel, arrecife , paz . - Salir a la playa y poner los snorkel 🤿 todo cerca ♥️ personal y vecindario de ensueño para los que buscamos tranquilidad . Me gusto Todo
Stabol (9/5): -
David (10/5): Great place. Nice rooms near the ocean. -
Susana (9/5): - Der unfassbare Blick auf das Meer vor der Terrasse Das Frühstück ist zwar im Preis enthalten gewesen, bekommen hat man aber nur ein Gericht aus der Tageskarte. Also entweder Obst oder Brot oder Ei … dazu americano oder Tee. Der Cappuccino kostete über 4€.
Daniel (9/5): Gorgeous retreat on the beach. - The view is amazing and the beach is gorgeous. It’s close to Playa del Carmen without being crazy or touristy. The food at the restaurant is excellent (though expensive). During the day, there are lots of day visitors, but by 5pm or so, the crowd thins out and it gets quiet. The service is not amazing. The front office is very transactional and while the waitstaff are lovely, service in the restaurant can be very slow. As long as you are ok with a slow vibe, it won’t bother you!
Nathan (9/5): Fantastic, comfortable stay on a tranquil beach - Fantastic room with amazing view of the ocean and beach, very clean and comfortable, great amenities in the room (coffee, fridge, microwave, AC), beach had a very relaxed vibe Breakfast service was very slow and the quality was inconsistent.
Julia (7/5): - Location is top! Accomodation is right next to the beach. The beach is rocky, stones. We could do some snorkeling! Cleaning personal made a good job! If you want to do some food shopping you have to have a car or get a taxi! Breakfast is included in the price however you have to be careful only 1 drink and 1 plate of food is included, if you want to have another one you have to pay for it! Also you have to pay for the smoothies and other breakfast options! Breakfast buffet would be nicer! You have to give them a tip 15% a minimum but they like to get over 20%, if you give smaller they don’t look happy. Also if you order a pina colada in a restaurant you get it in a big glass , the same pina colada if you order it on the beach side you will get it in a smaller glass … very interesting.
Joao (9/5): - Hotel located in a private, very safe area. If you're looking to relax, this is the ideal place. The room is clean and spacious, with a balcony that provides direct access to the beach (literally, you go down 2 steps from your balcony and you're on the beach). The restaurant is good, although a bit expensive, but within the price range for the area. The beach is very beautiful, although a bit rocky, and very clean.
mp (6/5): - Die Lage und der Strand sind traumhaft (zum Entspannen und Sonnen), Frühstück ist gut, auch das Abendessen im Restaurant schmeckt. Tauchbasis am Gelände ist sehr zu empfehlen. Preislich eher amerikanisches/Europäisches Niveau. Zimmer sind etwas kahl und leer. Leider etwas abgenutzt und alt sowie nur bedingt sauber. Es gibt keine richtige Rezeption, nur ein "Back Office" und einen WhatsApp Support. Keine Einkaufsmöglichkeiten. Preise sind gerade noch OK, Preis-Leistung ist verbesserungswürdig.
Jurriaan (9/5): - The location makes this hotel a top choice. The beach and the snorkeling spots in the water are sublime. The beach club has great food and service. Our room was getting a little rusty, literally. The beds were good though. Everything is cleaned daily and the balcony makes you forget everything.
Gabriela (9/5): -
Miritos (10/5): Excelente servicio & deliciosas comidas. - La siempre amable atención de mi camarista Elvira, también de Pedro y Genri en el Restaurante. 🙏🏻 Todas las comidas fueron deliciosas!! 😋 Felicidades al los Chefs! 👏🏻👏🏻 El alto costo que me cobraron por el descorche de una botella de vino que lleve para la cena por la celebración mi cumpleaños.....😌
Violette (10/5): -
Erni (9/5): - Das Zimmer war gross, schön und mit wunderbarem Blick! Es war alles da, was man braucht (Kühlschrank, Kaffee, Safe, Schreibtisch, Schrank, Ablage). Die Zimmerreinigung fand täglich zuverlässig statt, es wurde sehr sauber geputzt und das Zimmer roch danach sehr angenehm. Ganz freundliche Reinigungstruppe! Frühstück ist lecker. Strand ist schön (teilweise etwas steinig beim reingehen). Das Restaurant ist so mässig. Fischgerichte gut, Rest nicht so. Entweder versalzen oder gar nicht gewürzt, Salat und Poke Bowl kamen ohne Sauce. Teure Preise, 1L Wasser 140 MXN. Ohne Auto hat man leider keine Möglichkeit, irgendwo anders einzukaufen oder essen zu gehen. Am Wochenende war es laut, da auch viele Tagestouristen kommen. Leider nimmt das Restaurant Reservationen für die Strandliegen von Restaurantbesuchern entgegegn, sodass bei unserer Ankunft keine mehr frei war :(
Emily (6/5): Great potential, not delivered - Spectacular location and views of the beach, rock-free swimming possible in front of the hotel with no sargassum when we visited in October. Beautifully decorated trendy restaurant/bar area with unusually good food. We were happy to eat here 3 nights in a row. What you will not find in the rooms: any shelves or drawers for clothes, any hooks for towels, a drying rack. You thus end up living out of your suitcase on the floor, putting your wet towels straight on the floor, and hanging your wet swimwear (it's a beach hotel!) on the terrace chairs or coffee table, which you then can't use. All this makes for an unnecessarily uncomfortable stay and is really a shame as it would be quite cheap to fix. The guest experience has not been well considered. There also seemed to be a problem with the showers, which were so weak that I eventually gave up trying to get the shampoo out of my hair and just left it to the next hotel. It was like trying to shower in the rain. The reception opens at 9am, and communication in English is not standard.
Fabio (10/5): Descanso total - Paz total, los amaneceres, poder nadar más de 500 m frente a la playa. Caminando 5 min a la carretera se consigue transporte para todos lados. Deben de tener información de sitios turísticos cercanos diciendo las formas de transporte.
guillaume (10/5): -
Cristian (7/5): - Es war alles sehr schön und wir waren sehr zufrieden. Die Zeiten für das Frühstück waren etwas spät
Benjamine (7/5): Top endroit au calme et vue magnifique mais le personnel était bizarre. Parfois on avait l air de les déranger et certa - La vue Certains membres du personnel n était pas au top… les équipement sont vieux…. Il faudrait un refresh des chambres .
Gonzalez (10/5): - Anything By The Beach is Beautiful...This Little Gem Has its Own Beauty From Its Tropical Living Which Surrounds The Restaurant And Hotel To Awed Water Views... The Room Was In Good Temperature, Clean, Spacious With A Great View of The Ocean... I Give a 10 in Everything... The Food Was Super Delicious, The Service Very Attentive On Everything... I Will Come Back!!! Highly Recommended!!!
Stephanie (10/5): Sehr schön, tolle Aussicht -
Claudia (10/5): Wunderschöner privater Naturstrand - Wir verbrachten 10 wunderschöne Tage in diesem Hotel. Die Betten waren bequem, die Klimaanlage perfekt. Kühlschrank und Mikrowelle einwandfrei. Sehr sauber. Aber am besten war die Ruhe und der wunderschöne Naturstrand. In der Nähe gibt es auch viele Ausflugsmöglichkeiten für Familien (mit Auto). Das Restaurant war unserer Ansicht nach überteuert. Es hatte auch Algen, aber wir konnten trotzdem baden.
Marly (9/5): Fijn hotel op rustige lokatie - Leuke accommodatie aan het strand. Rustige omgeving. Vanaf balkon heb je mooi uitzicht!Leuk restaurant met lekker eten en veel keuze, aardig personeel! Fijn zwembad erbij. We hebben er heerlijk gesnorkeld en gegeten. Prima ontspannen afsluiting van onze rondreis! Het restaurant sloot wel vroeg waardoor je dus op je balkon moet zitten ‘s avonds. Maar personeel was heel behulpzaam en we konden drankjes meenemen.
Claudia (10/5): -
Anne-Sophie (8/5): Reposant et calme - La vue mer Rien
Maayke (10/5): - Oh wat was dit een heerlijke plek om te verblijven. Prachtig strand, ook leuk om te snorkelen en een comfortabele kamer. Het was het mooiste strand van onze reis en ook ons beste hotel. Heerlijk! Het restaurant met zwembad is ook goed en het personeel erg vriendelijk.
Alexia (9/5): Superbe adresse pour quelques jours de repos - Très bel découverte que cet hôtel. Nous avions une superbe vue mer de notre suite, la plus belle de tout notre séjour au Mexique. La crique est parfaite pour aller faire du snorkeling sur le récif, et étonnamment préservée des sargasses ! Salle de bain un peu vétuste
Javier J (8/5): -
STEFANIA (10/5): Rilassante - Posizione eccezionale, alzarsi al mattino sulla spiaggia e con la vista esclusiva sul mare è davvero magnifico
Silvia (10/5): Super - Vista mare impagabile, tranquillità estrema paradiso Le camere un p oda rinnovare ma sopramlenaspettqtiva
טל (4/5): - המיקום של המלון, מחוץ לעיר צפופה המקלחות - הזרם היה חלש מאוד ובלי הרבה מים חמים
Nicoach (10/5): Idyllique - Emplacement idyllique aj pued de l'eau, chambre spacieuse, propre et tres bonne literie, calme, presence de beaux animaux y ompris tortues Rien
Irene (9/5): Superb -
john (10/5): - Perfect, just couldn't go in the ocean because of bad see weed. It stays for several months.
Melike (8/5): Very good - Staff were nice. The food was very good There was a lot of seaweed that made it impossible to swim and there was only a very little pool for everyone in the hotel including people who have houses in the compound. The room was large yet the bathroom needs urgent renovation
Kevinbirks (7/5): Room on Paamul beach - wind was too strong to allow snorkeling while wevwerebthere, which was the main reason we booked our stay
Math (10/5): Exceptional -
Jennifer (8/5): - Truly friendly and helpful staff throughout the resort who worked hard to understand my Spanglish. They fought bravely to fight an influx of seaweed that was heavier than typical. No hot shower but warm enough. Room was perfect for our girls trip. Expertly cleaned daily.
Charles (9/5): Superb - I love the great view and being oceanfront. I love the laid-back small hotel feel. Quiet, calm water. Beds are hard, sargasso was crazy
Tanya (9/5): Superb - Beautiful peaceful setting. Exactly what we wanted for a quiet, chilled fewdl days. The food was delicious, the staff friendly and helpful. The room was comfortable and clean and the views spectacular. I would recommend. The room comes with a fridge and microwave but no Crockery, cutlery or glasses. We checked in after the office closer at 5 so the security ladies gave us our key but there wasn't a lot of information shared so we had to sort of figure it out for ourselves. Only minor things but easy to sort.
Phil (9/5): Superb -
Sharon (10/5): - Wonderful, new, modern, clean place with great view, location, pool and bar.
Jose (8/5): Liked it, but should be cheaper - Great location, food and service The room is urgently needing remodeling. Aluminium doors (acces to the terrace) not able to fully close and rusty. Mattess very hard.
Ruth (8/5): Very good -
Lukas (9/5): Great place for family relax - Rather small hotel, which is located on the beach front of a nice calm bay with white sand beach, but rocky entrance to the sea. The hotel is part of a small resort with a guarded entrance. It is a great place for a family relax. Our room was spacious, clean, comfy and with a balcony that had an awesome view of the bay. Breakfast included with the accommodation was great, but it covered just half of the menu. Another plus were the loungers in shade on the beach available for the hotel guests. The only drawback we recognized is lack of dinning options besides the hotel restaurant.
Bryan (6/5): - Paamul has always been a favorite. We visited in 2023. However, our room AC was not working so this time and we struggled to sleep on our first night. A suggestion tip, if you have any problems with the room you need to get it sorted before 5pm otherwise the front desk closes and you will need to wait until the next day at 9am to get it sorted. We were able to get another room the next day on the upper floor after numerous visits to the front desk during the course of the day. There was no discount offered for the inconvenience. The beach was excellent to swim, the sargassum was a problem for most hotels but not necessarily a problem for paamul. They have one of the best beaches to swim. The food wasn’t bad, it could be improved. Breakfast was free for the most part, they did charge us for simple things like fruit plate or orange juice which I thought wasn’t quite necessary. All in all, a good stay. Not sure if we’ll be back again.
juliette (8/5): - Awesome location, right on the sea and great complimentary breakfast!!
Serge (9/5): Highly recommended for travelers who want to avoid all-inclusive resorts and wake up with a stunning - The sea view was AMAZING. The staff is very friendly. Cleaning service is EXCELLENT. Delicious food at restaurant, and the portions are quite reasonable Inclusive breakfast menu had some limitations, which is not fair as this was not mentioned in descriptions. Lack of wifi in communal areas such as restaurant or swimming pool side
Maja (9/5): Wonderful family vacation! - We stayed one week with our 3 and 6 year old boys and we absolutely LOVED everything about this place. Easy to find,the room is huge and clean, the beach is just in front. Snorkeling is heavenly. The pool is clean. Honestly,I don't understand how someone can give a bad review to this place. Staff is also wonderful. Food is great ( I do agree a bit pricey but gosh it's so good!). One of the rare places to chich we definitely will try to come back. You need a car to get around,but the hotel is amazingly well placed between Cancun and Tulum. So many activities around....loved it!
Tatiana (10/5): Exceptional -
Susana (10/5): A small paradise in Paamul - Paamul hotel was just amazing! All the staff was super sweet with us. The room right in the front on the beach was just super. The housekeeping and the reception team was always with a smile and always ready to help us. The restaurant was very nice. We ate a lot of times there and the food was perfect. Just took always too long the food coming out. So if you are in rush, be careful. Sometimes we waited 40 minutes for the food. Just be prepare to wait.
Artur (9/5): Superb - Hotel located on a cozy and very nice beach. A big plus is accommodation in rooms with access directly to the sea. Breakfast very good, served to the table The restaurant in the hotel could be open longer. After returning from Playa del Carmen at 10 pm there was no possibility to drink even a beer. During breakfast a long wait for the meal to be served to the table.
Mark (10/5): Exceptional -
John (10/5): Can't beat the view here! Our room opened up right on the beach -
Gabrielle (8/5): Very good -
Dalida (10/5): - The food was excellent as well as the staff attention
Michael (10/5): - Beautiful beach. Room with balcony overlooking the ocean and beach. Food was great. Loved it here.
Michael (10/5): Wonderful - I hate leaving a great review as I am afraid it may book up when I go to reserve again. We've been going to this small motel and this community for several years, It's one of our favorite places to just chill. Their free breakfast is so good that I can't resist it and it knocks me off my diet.
Valerie (8/5): - The view from room was “million-dollar”. The room was clean; housekeepers were good. Restaurant food was good but a little pricey. They didn’t always tell us the daily specials so we missed out on a few. I suggest asking if they don’t want to share on menu. Plus there are good desserts which aren’t even mentioned or noted on menu. My biggest complaint which won’t prevent me from visiting again is the lack of communication from front staff. We were never informed of special events (market Thursday, live music nights when a restaurant reservation is advised, good walking areas etc). English seemed challenging for front staff, not for restaurant staff. Security was excellent.
Nancy (10/5): - The beach was amazing with a great pool option close by The staff were excellent -everyone of them -a shout out to Martine, Genrie, Valentin and others that went above and beyond The cleaning service was excellent. Comfortable mattresses and pillows We will be back next year!!
DARKO (8/5): - Secluded, safe, taxi on site in 10 min, beautiful cove, decent restaurant.
John (9/5): Beach front...no crowds! - Get away from the hustle of Playa del Carmen and get a truly beach front room here. We were literally steps to the water. has a small beach but for snorkeling, the outer reef is well worth the 200 meter swim. Wear fins.
Julia (10/5): - This place was amazing. We walked into our room and the first thing we noticed was the amazing view. Nothing beats being steps from the ocean. The area is very quiet and the restaurant was good but expensive. If you are staying for more than a few days you definitely need a car. We spent 4 nights there without a car and while taxis are available, they are expensive. Four nights was perfect for us. I want to send a huge thank you to Andrea from the check in office who went over and above to assist me when I lost my phone. There is no nightlife or activities here so if you are looking for a party place, this isn’t it. What you get is a nice, quiet and relaxing hotel with an amazing view and incredible staff. I have no hesitation in recommending this place.
Allison (10/5): Exceptional - Hotel is at a great snorkeling beach. Nice rooms with a restaurant and pool on site. There was loud dance music every night until around midnight,
Christophe (7/5): Good - The beach, the sunrise, the view, the snorkeling It was far away all restaurants or facilities. Sounds of building construction.
Amy (9/5): I love Pamuul. - Always beautiful. Sometimes the security can be a bit much checking in but always polite
Lei (8/5): Love it! - Nice and quiet, top notch bar and restaurant!
Yael (8/5): Very good -
Rafaelle (9/5): Perfect place to relax - Our stay was super nice, quite place, nice beach/pool for kids. breakfast was delicious. it is a perfect place if you are looking to a place to relax and tranquility (couples or family with kids). In the evening the restaurant sometimes organize a music event with bands (international or local music). i truly recommend Paamul Hotel The reception is not 24h, most of the time there is nobody there... no phones in the room to call for support in case of needed. we didnt have any problem... but would be a nice to have. breakfast was delicious as I said, but options included in the package were limited, also only one plate per person. you cannot choose like fruits and eggs without pay extras. beach is in front of hotel. some trash on it (plastic bottles, disposables cups/cutlery/etc), staff could make a better clean of it.
Lynne (10/5): - Paamul hotel was just right. I travelled with 2 friends and we shared a beach front room with 2 double beds. Steps down to the sand. It’s a super chilled area, really friendly. The beach club restaurant does great food and cocktails. The room has a parking spot right outside, security to the area is 24/7. Not super upscale and I marked it down slightly as the safe didn’t work and we kept having to ask for extra cups and towels. If you want 5star luxury, go to one of the big brands. If you love chilling with a margarita and your toes in the sand, stay here Coffee and machine were provided. Coffee and water stocked up every day.
Krzysztof (10/5): - We love returning to Paamul Hotel. It is such a beautiful place: serene, with beautiful views and impeccable service. The rooms are super clean with all the necessary amenities and a very comfortable bed. Breakfasts are fantastic. We cannot wait to visit again. One thing would make it even more heavenly: a hammock or a lounge bed on the patio so two people can enjoy the view and the magic of stunning surroundings.
Josh (10/5): - Hotel Paamul is a tranquil beachfront gem on the Caribbean coast of Mexico. We loved its cozy accommodations and the stunning views. The friendly staff and delicious local cuisine at the on-site restaurant enhance the experience. With nearby snorkeling spots and Mayan ruins to explore, it’s perfect for relaxation and adventure alike. We will have cherished memories and a desire to return to this peaceful paradise.
Lisa (10/5): Great for snorkeling and beautiful resort - This place is gorgeous - the staff is so friendly and kind. Jade in the Dive Shop is wonderful and made our stay so much more special for our kids. There's a great running trail, the restaurant is fabulous - location is perfect for visiting cenotes and surrounding historical ruins. Snorkeling from the beach is awesome. We moved on to a different resort after Paamul for the all inclusive experience, but the beaches aren't as nice for snorkeling - and the free breakfast at Paamul is really good. Great for the price if you don't need all inclusive.
Gianluca (10/5): We travel with our son (2yrs). The location is great. Most of the rooms have direct access to the beach. Restaurant and - Location and service. Great place for family
Valerie (9/5): Superb - A true paradise in Paamul! Far from the impersonal feel of large resorts, this boutique hotel offers a tranquil escape with charming cabanas, an excellent restaurant, and a breathtaking beach. Our room was right by the sea, offering the most stunning view I’ve ever had in a hotel. The peaceful atmosphere, combined with a jungle trail for exploration, makes it the perfect place to relax and recharge. Highly recommended!
Stephanie (10/5): - We had a wonderful experience we loved the location and how friendly and nice everyone is. Will definitely be back!
Francy J. (10/5): Excelente estadía - Pasamos unos días muy agradables con nuestras hijas pequeñas, todo era muy limpio, la playa es muy bonita y tranquila, el restaurante muy bueno y las personas que atienden son muy atentas. La ubicación también estuvo adecuada para visitar los parques y playas más conocidas. Volveremos.
Kjartan (10/5): Exceptional - Excellent location without the crowds. Super friendly staff and great facilities
cullenh2024 (4/5): Hotel of last resort - I cannot believe we paid over $300 a night for what should cost under $100. The view from the hotel room was very nice, that’s it. Where to begin? We arrived and music was blasting from their restaurant. Ear plugs would not suffice. It was basically wedding music for boomers. Everything in the room was worn. The shower door is bolted shut, so in order to turn the shower on, expect a blast in the face from whatever temperature the dial is set to. You will dread taking showers. The nozzle is military grade and splashes everywhere, just not on your body. Fortunately, they’ve drilled a hole in the tile for excess water to escape. Speaking of escape, once you’re out of the shower, a Brillo pad for a towel awaits you. Once you’ve sanded off your memories of the shower, you might like to enjoy the ocean view from your deck! Well, they include two chairs made of wood, which might look nice for an Instagram photo, but will cause you to lose circulation within minutes. Realizing you’ve wasted money on this view, as you can’t actually stay in the room (and there’s no food or drink delivered to your room anyway), perhaps you’ll venture to the beach or pool. The cabanas are so crowded you’ll think you’re in a NY subway. Plus, music bleeds from the nearby restaurant, so you can forget about enjoying your audible book. The pool isn’t any better. When we described the uncomfortable deck stairs to the staff, they laughed saying “you should feel how uncomfortable the wood lounge chairs are.” Kid you not. Oh, and the oven was full of trash. And you’ll be stuck eating at their restaurant. We tried going to the nearby Hard Rock Cafe, turned away because we weren’t official guests. Maybe you think “no big deal, I didn’t want to leave anyway!” Us too. On our second night, the restaurant was out of fish, octopus and lobster. They had shrimp and chicken. Hope that’s what you were in the mood for. We booked 10 days at this “resort.” This place should be your last resort. We ended up booking airbnbs in Tulume and paying for our hotel twice.
Tal (8/5): Lovely location - Location Far from grocery stores
Katalin (10/5): Best snorkeling, amazing food, great people. - Best snorkeling in this little bay and truly the best kept secret of the Riviera Maya. Beautiful healthy coral and lots of fish. The reef is around 100m from shore and very safe to swim here. Great food and amazing people, we are definitely coming back again. nothing
Emiliya (7/5): Good - The location is great. Really big room. Stunning view from the room. Almost direct access on the beach. The bathroom is outdated. Needs more maintenance. You can see rust in different places. Really hard to use the shower. The water takes a lot of time to get hot. When it does, it's boiling hot and hard to adjust the temperature and pressure. The lightning in the bathroom is insufficient.
Rebecca (1/5): This place was absolutely dreadful and not worth the money. - Nothing at all. This place was not as advertised. The staff were rude. The rooms were basic and dilapidated - the curtains were rotting, the taps were rusty, the doors didn’t close properly and the beds and pillows were lumpy.
Corry (7/5): Good - Beautiful Ocean view.. nice big room and good snorkling spot. Nice little privat beach Construction works started early with lot of norse. We did not get good information about the stay. Limited breakfast options included and too many options as extra
Ana (9/5): Superb - Breakfast was really good. The menu has several options. The restaurant and the pool are closed at 8pm. (To early)
Michał (10/5): The room was great, the facilities were great. - The room was great, the facilities were great. The waiters were a bit too much tip focused. Not puting any effort at paid breakfast, standing at the bar and wiatong for the end of the shift. The same guys were smiling in the evening and asking fo 22% tip
Omar (7/5): Good -
Verena (10/5): Exceptional - Beautiful quiet location without the big tourism buzz as in other gated areas. Peaple were extremely friendly, good place for snorkeling and spacious rooms. The breakfast was extraordinarily good and served next door in the beach club. There is also a pool and a dive school next door. Highly recommend! Water pressure in the shower could have been stronger (1st floor) for long hair. But nothing other than that
PAUL (10/5): - Beautiful beach with some coral, amazing view from the bedrooms and not many rooms so quite private