Muthu Fort William Hotel

Location: Achintore Road, Fort William, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Secured parking
• Hosted evening meal (reserve)
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Executive Family Room

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom
  • Trash cans

• Junior Suite

  Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Superior Double Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Deluxe Double Room with Loch View

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, heating as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Superior Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Deluxe Twin Room with Loch View

  Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, heating as well as sea views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Junior Suite with Loch View

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV, as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Loch Linnhe Suite

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Superior Single Room

  Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a flat-screen TV, a tea and coffee maker, a wardrobe, heating as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Superior Family Room

  Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Deluxe Family Room with Loch View

  Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a tea and coffee maker, a wardrobe, heating, a flat-screen TV, as well as sea views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Executive Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Trash cans

Guest Reviews

• Margreth (9/5): Sehr schöner, erholsamer Aufenthalt - Ein sehr nettes und zuvorkommendes Personal in ein super gelegenem Hotel, mit ausgezeichnetem Frühstück.
• Rainer Lucke (8/5): - Frühstück ist ok aber ausbaufähig
• Tracey (5/5): -
• Erin (10/5): -
• Arantza (8/5): - La ubicación. El desayuno también muy bueno.
• Vendela (8/5): Bra boende! - Jättetrevlig personal. Mitt rum hade en jätteskön säng. Men rummet min pappa bodde i hade inte alls lika skön säng. Fin omgivning. Baren var bra. Jag bodde på nedervåningen och jag hörde alla fotsteg på övervåningen. Så hade vart trevligt med lite mindre lyhört.
• MARIO de FLORES (9/5): - El desayuno, la cama y la ubicacion central, buen parking privado, edificio viejo pero con estilo
• Lee (2/5): - Good parking Housekeeping of the hotel was dreadful. First room I was given hadn't been cleaned or made up from previous occupants. So after that they had to give me another room because housekeeping were finished. This turned out to be a downgrade, so I refused that and was then given another which wasn't the booked superior grade but had a decent view. After first night room was supposedly cleaned, but all they had done was make the bed, nothing cleaned IE cups used, and towels left in bath still there. Room was cramped and bathroom was worse. Bed was rock hard, and heating was automated, so couldn't switch it on in the room when you needed it. You couldn't pay me to stay there again.
• Ian (10/5): We would definitely stay in this hotel again, It definitely surpassed expectation. - The friendly and helpful nature of the staff was excellent and made our stay a very pleasurable one. The room was above expectation and had a super view across the loch. We had dinner in their restaurant which was superb. Rose Ann and her husband made us feel very welcome and looked after us throughout the meal. There was lots of choice at breakfast, which was very good. There was plenty of car parking when we arrived and check in/check out was very smooth. Should we visit Fort William again, we would definitely stay in this hotel. It definitely surpassed expectation. Nothing to add here. All aspects of our stay were excellent.
• Marlena (9/5): -
• Brian (8/5): Very welcoming, good value for what it is. - Clean, accessible, good for what we needed No Air Conditioning, room very warm
• Rachel (7/5): Adequate - Location and shower was great The bed and pillows were uncomfortable
• Marilyn (8/5): Lovely Hotel with character and charm. - Lovely property in an ideal location offering a really good breakfast and lovely decor Would have liked the room bigger.
• Belinda (3/5): -
• James (8/5): Lovely staff & fantastic location. - Staff were amazing and so friendly, lovely clean hotel, amazing location for Fort William and surrounding area. Everything was fine, no issues.
• Gwen (8/5): -
• Ian (8/5): Lovely place, friendly staff, good food - Lovely hotel, friendly staff, great food Nothing really no issues
• Susan (5/5): Nice hotel for one night but probably would not stay there again - Great location and comfortable Service extremely slow in the restaurant for evening meal - over 90 minutes to get main meal which was then wrong when it arrived. Breakfast style buffet but delays on getting food out and again a wait for the table. Property needs updating
• KAREN (8/5): -
• Helen (7/5): It was a pleasant stay and everything was at hand. Of course Fort William is a small place. - Property was basic. It was clean and management came back quickly about any complaint
• Raymond (8/5): -
• MENGYAO (7/5): -
• Per (9/5): Excellent, looking forward to come back. - The staff, with Roseann and the team, was very friendly and helpful. Everything was perfect!
• julie (8/5): Lovely , friendly stay, will be back - Location was perfect for Ben Nevis, that was our prime reason for booking the hotel. Excellent breakfast choices, very well catered for, lovely friendly service
• IAN (10/5): - Very nice hotel nice breakfast Car park is small size
• Doldersum (8/5): - Personeel is top en het ruikt fris op de kamer -
• Ian (5/5): - Good location Staff were friendly Bed linen and towels were clean, bed was comfortable The hotel is in need of some modernization Breakfast was stopped at 9am sharp with all warmers switched off with staff removing food etc
• Andre (8/5): -
• McCalley (10/5): -
• Samantha (8/5): - The staff were amazing. In particular Rose-Ann and her husband who were very attentive during our stay. The rooms were clean with very comfortable beds. The location was brilliant for our needs and the complimentary water and snacks were much appreciated. Lightning in the room wasn't brilliant. Only one lamp. Throw in another couple of lamps and it would have changed the ambience very easily.
• Saija (9/5): -
• Mike (5/5): You get what you pay for! - Good location Mouldy curtains, very dated, rusty fittings in bathroom
• louise (10/5): Lovely hotel with great staff - Friendly staff - reception, breakfast and house keeping Room ready early which was great as we arrived in the morning Nice breakfast included Lots of complimentary drinks/snacks in the room Comfy bed and very clean room/bathroom Nothing
• Bill (9/5): -
• magali (9/5): -
• Bill (9/5): -
• Susie (7/5): Interesting decor, but adequate for our needs. - This hotel is rather odd. It's an old building that has been bought by an Indian company and it shows in the decor - little flashes of Indian influence amid an aging structure. The staff are very friendly Indians who greet you with enthusiasm, which is lovely. Nespresso, good linens and a good shower. Cheap and tacky elements of decor, like plastic glass tiles on walls and plastic flowers. They need to sort out the breakfast a bit better - the small pastry basket emptied the moment it was filled and we never got any. Shared jams are really not a good idea and the towels on the floor catching the drips from the ceiling was not ideal. I accidentally left my watch on the bed and returned some hours later expecting that the room had not been cleaned yet as they hadn't called me, only to find that it had been cleaned, but they hadn't thought to call me - I was shocked 😲
• Tiziano (8/5): - Il mangiare, a colazione e cena
• Ellen (10/5): - Close to old town
• Dirk (8/5): -
• Anne (10/5): Het hotel zit op een top locatie. Het personeel is erg vriendelijk. Wij werden vriendelijk geholpen door Rose Ann en Jha - Het vriendelijke personeel.
• Robert (9/5): -
• Shelley (8/5): -
• Andrew (10/5): - The managers Jonro and his wife were lovely and welcoming. Top notch service.
• James (10/5): -
• Ajay (8/5): -
• Heather (10/5): It was the best Hotel we’ve ever stayed in and we travel a lot! Simply wonderful! - Everything! Clean! Luxurious furnishings! Beautiful views from our room! Central to everywhere. See the photograph review below. Nothing.
• Colin (8/5): -
• Karl (8/5): - Nice size room and the breakfast was outstanding
• Hang (10/5): -
• Douglas (8/5): had a very nice 2 night stay with friendly staff - staff were very friendly, breakfast was good with plenty of options, location was fine nothing
• Peter (7/5): -
• Jackie (7/5): - Location is good A bit pricy for what you get. Rooms don't look like they've been updated since 1970s
• Steffen (9/5): - Rose Ann an der Rezeption war der Knüller! Soooo lieb! Frühstück sehr gut und auch sonst alles bestens! ...
• Michal (8/5): -
• lisa (8/5): - Excellent location Staff very friendly and helpful Nice breakfast Unfortunately the rooms are not sound proof at all, so you do get disturbed by other guests who come in late or leave early
• Tommy (8/5): -
• daniel (8/5): - L'emplacement le petit déjeuner
• Damian (9/5): - Exceptional breakfast quality. Huge bed
• Appleyard (8/5): very comfy and very friendly -
• Tommaso Giovanni (5/5): -
• Emma Dickinson-Willis (1/5): - N/A We stayed for one night in Room 27 and, unfortunately, the experience did not meet expectations, especially given the price of £238 per night. The hotel overall felt very tired and dated, with a rather tacky and gaudy decor that lacked any real atmosphere. It’s clearly in need of significant refurbishment, as many areas felt run down. One of the main disappointments was the view. At this price point, we were expecting at least a glimpse of the Loch, but instead overlooked a car park, which was quite underwhelming. The room itself was in poor condition. There was visible black mould in the shower sealant, which is unacceptable from a hygiene perspective. The sink tap was loose and rocked from side to side when used, and the toilet roll holder had been positioned so poorly that the roll constantly touched the toilet cistern - small detail, but indicative of a lack of care (I do have a video of this if required). To add to the experience, we found the staff to be unfriendly and at times almost confrontational, which made the stay feel uncomfortable rather than welcoming. Overall, this was a disappointing stay and not good value for money. With some serious investment in maintenance and customer service, it could be improved, but in its current state I wouldn’t return.
• Chris (9/5): Enjoyable overnight stay combined with evening cruise. - Location excellent, parking available, room very comfortable & breakfast good. Nil
• Andrew (9/5): -
• Giulia Maria (7/5): -
• Michelle (8/5): Great location for our day trips - Good breakfast but finishes at 9am - so a bit early Bar didn’t open til 5pm - but still good could walk 5mins up th road to a bar
• Bruzer (8/5): Friendly staff - Friendliness of the staff. As I am disabled, they were very attentive- particularly 'Jhan'. Good high bed. Cleanliness. Extras provided such as crisps and biscuits were a lovely addition. Breakfast was tasty and plentiful. Tiny shower and my wheelchair didn't fit in the lift which meant I had to remove the footrests each time. No bedside lamp on one side of the bed
• Anne (5/5): Expensive for a small room with mediocre facilities - Central location and friendly staff. Excellent breakfast Very small room for 2 people. Husband wedged next to wall. Limited space for luggage and hard to open suitcases. Shower cubicle very small and we are small adults. Water was hot though.
• Alina (7/5): -
• Sergei (9/5): -
• Peter (10/5): We had a brilliant stay staff were so friendly big comfortable room overlooking the lock with stunning views would highl - Location car parking friendly staff, great bar and restaurant and great choice for breakfast Nothing
• Jessica (7/5): -
• Gordon (10/5): - Our second visit and was exactly the same friendly staff. Plenty of variety at breakfast time. nothing
• Helen (8/5): Good value, great location. - Great location. Wonderful breakfast. TV remote was malfunctioning.
• Pierre (10/5): Sympa pour une nuit - Deco sympa et personnel agréable Un peu trop de bruit
• Boyd (7/5): - Good breakfast. Friendly staff at Reception and Bar.
• Melinda (9/5): - Ottima colazione, stanza grande e comoda, cibo del ristorante ottimo e personale gentilissimo
• Brian (1/5): Beware of booking this property. - Not very much at all. The staff seemed friendly...at first. I booked 2 rooms for myself and my daughter, upon arrival reception told me i had 3 rooms booked, the extra through expedia.com, when i tried to tell them that not only had i never used expedia, nor had any need for 3 rooms, they just weren't interested, somehow they had my card details, they then charged me for a 4th room which they refunded next morning, i am having to raise a claim against the hotel through my bank, when i contacted expedia they confirmed they had never heard of me. I phoned the hotel 3 times to try and sort it out but stopped calling after they became rude and aggresive. I could never ever reccomend this hotel........BEWARE.
• BelindaH (9/5): - The room was spacious with a good sized bathroom. Staff were very friendly.
• FRANCISCO (6/5): -
• Jason (9/5): -
• Keith (8/5): Great Hotel in an amazing location - Great location for me at the end of the WHW The staff were brilliant, I am not sure of the name of the lady in the kitchen but she was able to provide us with our pack lunch as we had to leave at 7am. Even though she was busy she sorted this out straight away, what great service.
• Anthony (10/5): Would happily stay here again, all round great property and great value for money. - Lovely well kept and clean property, friendly staff and what looks like recently refurbished shower and toilet, fantastic shower. Breakfast was a tad under stocked, but they were replenishing it regularly. Could have done with more breakfast buffet food readily available.
• Kristine (9/5): It’s good for a night stay - The hotel is very close to the village within walking distance, very convenient What we’d like the most is they provide two type of waters, distill and sparkling water so you don’t need to buy your drinking water The room size is not very spacious, so for three of us we bump to each other all the time
• Peter (9/5): - Heel vriendelijk, goede locatie en Prima ontbijt
• peter (8/5): -
• Ayla (8/5): Business trip - The staff were the most friendly and professional, they are a credit to the hotel. You don't get staff like that these days who have the perfect manner with their guests! The bed was very comfortable and the room was quiet. The snacks and water were a nice touch. The breakfast buffet was great - so many options and the hot food was cooked perfectly. I would definitely stay here again.
• AGNES (8/5): - L'accueil, la gentillesse, le petit déjeuner, l'emplacement L'insonorisation des chambres
• Paul (7/5): Good hotel for the price. - Good location, reasonably priced and all I needed for a work trip. No issues.
• asier (10/5): - Limpio,cómodo,bien ubicado, el personal muy agradable. Repetiría seguro
• Lindsay (8/5): - Good location. Excellent breakfast. Thin walls. Creaking floors. Other work related noises until 1 am
• Brian (10/5): A brief stay in Fort William with plenty of smiles. - Very central location with wonderful staff who really make you feel welcome. The hotel has a very ‘home from home’ feel about it. Nothing to report.
• Tom (10/5): Lovely place, peace and quiet but enough to keep you busy nand interested. - Room was very nice, breakfast was impressive, the view was perfection. The staff were perfect, to be complimented. Can`t think of anything.
• Thomas (7/5): Nice hotel with friendly staff, near local pubs/restaurants & situated next to the Loch. - The room was clean with a nice outlook of the Loch. Staff were nice & friendly. Had a really nice curry in the evening. The hotel is situated at the end of the street for shopping, restaurants & pubs. You were not guaranteed a parking place in the car park.
• david (10/5): - All of your staff are very welcome
• Ruth (8/5): -
• mary (8/5): -
• Rob (8/5): Very enjoyable if a little cold - Location, staff, costs all excellent The room heating was not on making the room cold. Suggest making the radiators warmer to heat the room and check weather as the room temperature was not great
• Carlos (4/5): - La ubicación El precio del desayuno era excesivo por demás. Como llovió bastante con viento en ambas entradas pusieron en el piso toallas de baño idénticas a las que tenía la habitación, pero para ser usadas como alfombras, pareciendo anti higuiénico
• Diana Høyer (7/5): -

Photos