Once Upon Lisboa Family Units
Location: Rua Áurea, nº72, Lisbon, pt
Star Rating: 8.8 Stars
Property Type: Apartments
About this Property
City Views and Central Location
Enjoy breathtaking city views from Aurea Once Upon House, conveniently located in Lisbon's Santa Maria Maior district. Just a short distance from iconic landmarks like Rossio and St. George's Castle, immerse yourself in the heart of the city.
Modern Amenities and Comfort
Experience comfort and convenience in our well-equipped units featuring air conditioning, flat-screen TVs, and fully equipped kitchens. Relax in the spacious seating and dining areas, and pamper yourself in the sleek bathrooms with complimentary toiletries.
Personalized Service and Connectivity
Benefit from a lift, private check-in/out services, and complimentary WiFi throughout the property. Our dedicated staff ensures a seamless stay, while the proximity to Commerce Square and the city centre adds to the overall convenience.
Experience the charm of Lisbon at Aurea Once Upon House - Book your stay now for an unforgettable getaway!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 04:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Soundproof rooms
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Supervised childcare/activities
- Television in common areas
- Express check-in
- Free wired internet
- Internet access
Rooms Available
-
Deluxe Apartment, 1 Bedroom
1 Queen Bed and 4 Twin Trundle Beds OR 2 Twin Beds and 4 Twin Trundle Beds
764 sq feet
Layout - Bedroom, living room, and sitting area
Entertainment - Smart television with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Washing machine, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Washing machine
- Electric kettle
- Oven
- Stovetop
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Pillowtop mattress
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Highchair
- Smart TV
-
Superior One-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment
This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Guest Reviews
- Marcelo (9/5): Muy buena estancia, volvería !! - El desayuno, el apto muy cómodo y moderno Nada
- Daniela (10/5): Excellent, large family unit in a great location - The unit was bright, large, very clean and in walking distance from everything.
We loved it!
The customer service was helpful and kind.
I have to mention Marta, who stayed with us after her shift and guided us through our situation. Thank you very much!
We would recommend this to everyone that wants to stay in a larger, family units. We loved everything 😊
- Ge' (8/5): - Ottima posizione. Appartamento centrale spazioso e ben arredato. Letti aggiuntivi a piano pavimento
Porte interne rovinate che non chiudono bene
- Mariann (1/5): - Location The toilet smelled untill the bedroom and living room
The pillows were very very uncomfortable
- Federica (10/5): -
- Paris (8/5): Good experience with some issues - Excellent location, renovated aparments. Very little street noise despite the location. A bottle of water could would be nice. Sound from corridor could be loud at times. Had serious issue with terrible smell from the toilet bowl which did not go away, bathroom door would not close. Operations manager were very polite and quick to respond but did not solve our major issues. Breakfast was good but not in the facility (400m away)
- Remy (9/5): -
- María (8/5): Muy buena - Muy buena situación Complicado aparcar pero hay muchos parkings cerca
- Zip (10/5): -
- Cláudio (6/5): Ruim - Tamanho Serviço zero
- MYRIA (10/5): -
- Krystyna (10/5): - Blisko do wszystkich atrakcji Lizbony. Czysto, bardzo wygodne łóżko w sypialni. Bardzo dobry kontakt z właścicielem.
- Valeria (7/5): Razoável - Localização
Atendimento recepção muito bom Qdo co chekin o apto não estava pronto
Com funcionários ainda terminando s limpeza
Chão estava molhado s banheiros com cheiro de sujo
- MUSALLAM (8/5): Location, Location Location - Location Location Location! I liked that the property was in a flat part of Lisboa. Plenty of shops & places to eat within walking distance. -The sinks of both bathrooms were blocked & would not allow for the water to drain. For some reason they did not have a valve that can release the water. Having a microwave instead of just an oven would have been a great addition.
- Gennadii (7/5): - Все более менее нормально Подушки ужасные
- Michael (9/5): -
- Joseph (10/5): - Near the metro station. Very clean and comfortable. The windows for our unit faced a side street that was fairly quiet. Didn't hear much noise from inside. It was easy to get into the property. Hosts provided key codes the day of arrival.
- Una (10/5): Great location, perfect stay for group! - Brilliant location. Easy access check in. Great for our big group. Sofa beds so comfortable. WhatsApp chat with any questions. Nothing it was perfect
- Giulia (8/5): - Posizione e colazione Divano letto. Parte letto scomoda, praticamente dormivi per terra. Parte divano ok.
- Vito (10/5): Best stay in Lisboa - Amazing apartments Well decorated and big
- Vinicius (10/5): -
- Simone (10/5): TUTTO PERFETTO - Staff super eccezionale, casa al centro di Lisbona eccellente posizione per girare tutta la citta!
- Pablo Daniel (10/5): - La ubicacion. Cocina completa. Departamento amplio y completo. Camas cómodas. Tiene hasta vestidor, lavarropas, etc Estuvo todo muy bien.
Un poco de olor en el baño, pero lo sentí en todo Lisboa.
- Adrian (9/5): - Location
- Marcelo Frugoli (10/5): Localização incrível e um quarto com ótima privadidade - A localização é o grande ponto forte, perto de alguns pontos turísticos, fácil uso de carro por aplicativo. Quanto ao quarto, ele é enorme, completamente equipado e mesmo ficando em um local movimentado de dia, a privacidade é excelente. Necessidade de solicitar papel higiênico pois em 5 dias de estadia, não havia o suficiente para atender a três pessoas. Mas conseguimos solicitar a uma pessoa da limpeza.
- Leonardo Raul (7/5): -
- Petra (9/5): - Toplage, erstaunlich ruhig, gute Betten, gemütliche Einrichtung
- Angelika (10/5): - Apartament w ścisłym centrum, świetnie skomunikowana okolica z resztą miasta. Czysto, wszystkie udogodnienia zgodne z opisem 😊 świetny kontakt z właścicielem, bardzo miły i pomocny. Na pewno wrócę!
- Carlo (10/5): -
- Jackeline Morena (10/5): Um bom atendimento aliado a uma hospedagem impecável tornaram minha viagem à Portugal Pefeita. Obrigada sr. Rodrigo, o s - Principalmente da gentileza e cordialidade do proprietário, a Localização é perfeita, menos de 5 minutos da estação de metrô Chiado, o quarto é muito confortável e silencioso, mobília e eletrodomésticos super novos, ótima decoração e limpeza . A rua da hospedagem tem uma padaria fabulosa - realmente fiquei muito satisfeita de me hospedar aqui, ambiente familiar e acolhedor. Melhor lugar de Lisboa, recomendo. Gostei de tudo
- Admira (10/5): We hebben echt enorm genoten van ons verblijf. Het appartement was schoon, comfortabel en van alle gemakken voorzien. Ro - Locatie Alles was aan wens
- Barış (10/5): Ailemle Lizbon - Konumu ve rahatlığı Banyoda duşta şampuan ve vb şeyler eksikti ve kişisel eşyaları duşta koyacak yer yoktu
- Almir (9/5): Fantastic week away from the winter - Phenomenal location, staff is always one message away with assistance and useful tips. Many thanks for setting up Fado dinner for us :) No complaints
- Eun ju (7/5): - The location is so good. We stayed four nights but only one pair of towel wasn’t enough and it wasn’t comfortable to sleep but then this is my personal opinion. I wouldn’t recommend to my friends though.
- Maria Ximena (10/5): Perfect - Great location There was no luggage storage
- Flor Maria (7/5): -
- Felix (9/5): Lisboa comoda - Ubicación buenísima
Personal atento y flexible
Camas cómodas
Vistas preciosas Aparcar es caro y difícil en los alrededores
Baño un poco deteriorado
- IRUNE (9/5): Magnífico alojamiento en Lisboa - La ubicación, en una calle muy principal, céntrica y cerca de todo. Lo amplio que es y con 2 baños. Y las camas, incluso las de los sofás, han sido cómodas. La comunicación con Claudia ha sido buenísima; y como nuestro vuelo salía tarde, nos ha permitido dejar las mochilas hasta marchar, y así poder visitar el último día sin cargas. Hay panaderías/pastelerías al lado, restaurantes y supermercados y estación de tren cerca. Nos quedamos sin agua caliente para ducharnos, después de 3 personas, y éramos 5. Falta un microondas. Pero lo que menos me ha gustado, es que el apartamento está aislado por otra puerta del resto de los apartamentos de la planta, y todas las noches se oían ruidos y me despertaba pensando que igual entraba alguien, pero no era nadie; salvo a partir de las 6:00 de la mañana que eran las de la limpieza y pasaban por el arcón que hay en el habitáculo a nuestro apartamento. Pero bueno, a lo mejor es más por miedos personales; realmente el edificio es muy seguro y está muy bien.
- Samantha (9/5): Highly desirable location and beautifully furnished - The apartment deserves a 10 for its fantastic location. We walked to all the sights on our itinerary. I love the Baixa Chiado district with its wider streets and nearby shops and great eateries closely. The apartment was spacious, clean, comfortable and beautifully furnished. We had fabulous views of the 28 Tram from the apartment window. The owner/manager was attentive and prompt at answering our messages and queries. I recommend Aurea House. Our family of three booked for 5 nights, during the expensive Christmas week. I felt there could have been better generosity from the hosts. We were supplied two toilet rolls, no tea towel (we resorted to using a hand towel in lieu), watered down handwash at the bathroom sink, and no basic condiments for cooking. The kitchen did not include a microwave. So overall, it was like staying in a luxurious apartment, but lacking a few niceties.
- Sabrina Lucrecia (10/5): - Ubicación fantástica. Comodidad. Ideal para familias
- Vaida (10/5): -
- Irina (8/5): Nice big appartment - Good location and big space
- Gauthier (10/5): - L'emplacement
L'appartement
La proximité de lieux magnifiques Bruit de ventilation (gênant la nuit).
Peu de couverts
- Christian (10/5): Sehr zentrale, ruhige und saubere Wohnung mit sehr nettem Kontakt - Wir haben uns in der Wohnung in Lissabon sehr wohlgefühlt. Die Lage ist hervorragend – sehr zentral und trotzdem ruhig. Alles war sauber und gepflegt, und der Kontakt war wie immer sehr nett und unkompliziert.
Da wir schon letztes Jahr mit der Familie hier waren und so zufrieden waren, haben wir dieses Jahr erneut gebucht. Auch diesmal wurden unsere Erwartungen voll erfüllt. Wir kommen ganz sicher auch nächstes Jahr wieder und können die Wohnung uneingeschränkt weiterempfehlen.
- Gokhan (3/5): En kirli tesis! - Konum harika. Yürüyerek bilinen yerlere ulaşmak mümkün. Alhamra'ya da, bilinen yakın mahallelere de yürünebilir. Tesise giriş ve çıkış çok kolay. Asansör var ve pratik. 20 yıldır seyahat ediyorum, kaldığım en kirli tesisti. Tuvalet fanı çalışmıyor, wc aşırı kokuyor, banyo gideri akmıyor, yerler başka insanların saçları dolu ve bulaşıklar kirliydi. Temizlik ve tamir talep ettik. Tuvalet fanı tamir edilmedi, tuvalet kokusu giderilmedi. Tuvalette bir arıza vardı ve kaldığımız süre boyunca aşırı tuvalet kokusuna maruz kaldık.
Yatak eski ve çökük idi, iki kişi yatmak mümkün değildi. Asla tavsiye etmiyorum.
- Beatriz (9/5): Muito bom! Voltaria com certeza! - Check in super prático, silencioso, bem equipado. Das inúmeras portas pra chegar ao apartamento.
- Robert (10/5): - Objekt je uredan i čist, pozicija odlična, a upute za ulaz jednostavne.
- Sanja BB (10/5): - Lokacija apartmana je savršena, u samom centru grada, 2 min pješice od glavnog trga Praca do Comercio.
Vlasnica apartmana Claudia je bila jako ljubazna, komunikacija sa njom je bila odlična, sve nam je lijepo, jednostavno i razumljivo objasnila, savjetovala za restorane i markete te poslala lokacije te odmah odgovarala na upite.
Apartman je na 3.katu ( zgrada ima lift), prozori gledaju na glavne ulice, kojima prolaze tramvaji, ali je izolacija odlična, tako da to uopće ne predstavlja problem.
Apartman ima sve što je potrebno, za boravak od 4, 5 dana sasvim odlično. /
- Assunta (10/5): - posizione e pulizia mancava il sapone per la doccia doccia
- Jim (10/5): Another great stay in Lisbon - Love the location and apartment had everything we needed. Loved the little tasty cookies by the door each day. Just a little noisy with windows open but we understand that comes with the territory in the city which is so busy. Otherwise great stay!
- Alexandre (5/5): Je ne reviendrais pas - L’emplacement idéal Vmc en panne dans une des salles de bain donc présence de poissons d’argents.
Baignoire bouchée dans l’autre salle de bain
Les canapés lits sont des lits gigognes et sont inconfortables.
Le code d’entrée donné était faux, nous avons dû attendre plus de 2h à l’extérieur avant d’avoir le bon.
- Phuong (10/5): -
- Nicolas (6/5): - L’emplacement! La douche bouchée, les wc qui fuient
Le manque de papier toilette
- Linda Donohue (10/5): Clean & comfortable apartment - The apartment was clean, comfortable & in a great position.
- Nara (8/5): 아주 좋은 위치예요. - 위치가 환상이예요. 관광지가기 최고 위치입니다. 마트가 조금 멀긴한데 위치가 최고예요. 체크인 아웃이 아주 편했어요. 더블룸 방이 하나라 5명인 저희는 나머지 세명은 쇼파침대에서 잤습니다. 리스본에서 엘베있는 숙소 찾기가 힘들었는데 좋은 가격에 예약할 수 있었어요. 침대커버가 얼룩이 심해요. 세탁이된건지 연락을 했는데 주인분이 세탁은 하지만 얼룩이 잘 안지워진다고 했습니다. 덮기 너무 찜찜했어요. 그리고 쇼파 침대가 진짜 구려서 허리가 너무 아팠어요. 제일 심한건 화장실 물이 너무심하게 튀어서 물이 흥건해져요. 샤워뒤에 물바다가 됩니다. 다리미가 조금 이상해요 하다가 옷 상할까봐 안했습니다. 식탁의자가 너무 낮아서 아시아인인 저희는 참 식탁이 높았답니다 ㅋㅋㅋ 이런 단점이있지만 다시 간다고해도 여기 예약할것 같아요.
- Suba (9/5): -
- Heloisa (10/5): Ela adiantou o check out dentro do que foi possível e já me conquistou . - Muito bem localizada e exatamente como nas Fotos .
- thaina (9/5): Ótima estadia - Ótima localização, bem Espaçoso, limpo, sem barulho da rua, ótima comunicação A descarga do banheiro faz barulho a noite, incomodou muito, mas se ajustado é perfeito
- Vicente (9/5): Muy bien - La ubicación inmejorable,la cama muy cómoda y el sofá también,la cocina,aunque no la usamos,muy nueva y también los baños El wifi nunca funcionó y los datos, en la habitación, tampoco tenía cobertura.Necesitaria una mano de pintura pero en general muy bien.
- Hesham (10/5): Was very clean and bright - The property was really clean and bright Nothing
- Vidha (9/5): -
- Erika (8/5): - Great location, good facilities, secure access. N/A
- Albert (10/5): Great location - Nice place, fits a lot of people. The furniture has a classy-old fashioned feeling but everything is functional and we did not miss anything at all.
The best part is the location, as it is right in the Rua Aurea, less that 2min walk to Rua Augusta and less than 5 minuetes walk to Plaça do Comercio, Chiado metro station and multiple trams and buses.
Will repeat when we come back to Lisbon!
- SIMONE (10/5): - Posizione
- Taher (10/5): - Every think was perfect The TV was old
- Rainer (10/5): - Best possible location. Would stay again and recommend, for upto 4 people.. The living room is a bit narrow for sofa beds.
- Ewa (10/5): Polecam z czystym sumieniem 😉 - Jest wszystko co potrzebne. Brak takich rzeczy.
- Olivia (9/5): -
- Santiag0 (10/5): - Everything
- Daniela (10/5): - Appartamento arredato con gusto , nel cuore del centro di lisbona. Ho apprezzato il fatto che c'era lai lavastoviglie .
- Aiden (9/5): -
- Laura (9/5): Superb - Excellent location, well equipped and friendly staff
- Mariia (9/5): I enjoyed staying in this apartment and really recommend it - It’s in a nice location . It has everything to have a lovely time in Lisbon We saw a few small ants in bedroom
- Carly (10/5): 10/10 experience, thank you! Clean, spacious and modern apartment in a great location. -
- Stamoula (9/5): Superb -
- Aaron (9/5): Loved it! - Perfect! The location was great and the apartment had everything we could want. There were only two VERY small things. The tv remote was not working, but that wasn’t a big deal. I found the bed pillows were much too bulky and firm for me. Again, the apartment was so great that these things were very minor.
- Karen (10/5): Lovely apartment, great location - would definitely recommend! - The location was great and the apartment was nice and clean and spacious. Good kitchen facilities, and the building is kept up well. There is a lift which is in good working order, which was much appreciated when you are travelling with baby and lots of luggage! Staff are not physically present in the building, however, they are very responsive by text. Great value for money as well.
- Lea (8/5): Very good -
- Camille (8/5): Lovely apartment in Lisbon’s tourist area. - We loved the location, design, cleanliness and comfort of the property. We had to change door codes several times cause the ones provided didn’t work. One of the the apartments’ AC in the living room wasn’t working so it gets hot when we go back to rst in the afternoon. At night we open the windows.
- Rachel (10/5): Exceptional - Amazing location and also so quiet, clean and comfortable. Perfect for a family stay! Nothing
- Roxana-andreea (9/5): Superb -
- Victoria (8/5): Very good -
- Cynthia (10/5): Exceptional - We are traveling with a young baby and our mother in law, and the host Claudia was extremely friendly and accommodating to our needs.
The property is well located to explore Lisbon by foot. It’s very clean, spacious and furnished to high quality.
Thank you so much for the wonderful hospitality!
- Sachin (9/5): Nice place in center of lisbon - Good place for family
- Shiva (8/5): Relaxed and refreshing stay in middle of city. - The location to this property is awesome. right in the middle of city. The apartment is well lighted and very spacious for small family. Kitchen is having all required items. They also give complementary toiletries. The shower drainage was blocked and water was getting clogged, leading to not very pleasant shower experience. Except this this apartment is having all facilities.
- Veronique (8/5): Great stay! - Excellent location, central and safe.
Clean flat. Comfy bed. All dishes that you need.
Staff was responsive and polite. We will come back! - We were a group of 3 women staying for a few days. We were given 2 small rolls of paper toilet. When asking for an extra one, we were asked to buy it ourselves. That would have been a nice easy gesture to do.
- the same for towels: you only receive one big towel per person and only one dish towel. No tissue.
- you receive the entry code on the arrival day when the room is ready, via WhatsApp. Don’t stress over it.
- Sander (8/5): Very good - The location of the apartment was superb, centrally located and very close to public transport. There was good communication with the hosts and we could enter the apartment right upon arrival with the provided information. The windows have shutters, so the rooms can be completely darkened at night and noise from the street is reduced. There is a kitchen with stove and fridge, but we didn't use it very much during our stay. The sofa bed isn't really suited for adults in terms of comfort, but for kids it's fine.
- José (10/5): Very pleasant room in an excellent corner in the core of Lisbon. - Good location and very pleasant and spacious room. We noticed a funky smell in both bathrooms which never really went away during our stay.
- Ivor (10/5): Exceptional -
- Jesús (10/5): Exceptional -
- Elizabeth (6/5): Strategic location and efficient communication - The central location is a big advantage while the communication with Claudia was efficient. Cool kitchen & dining chinaware. We met 2 young women concierge sitting by the lobby desk who neither smiled nor welcomed guests, unsure if working for Aurea apartments but asked which room we’re in. We found the bath towels rather thin & no kitchen/hand towels, no bottled water at least upon arrival. The cooking oil, condiments, cutting board, etc were kept inside the big electrical water heating element cupboard. That’s a no no!
- Peter (10/5): Perfect apartment for a family visiting Lisbon - Perfect location to explore Lisbon. Comfortable beds, and noise isolation (Lisbon is noisy).
Well equipped kitchen if you want to relax indoors. I can’t think of anything.
- Steven (8/5): Very good -
- Maria (9/5): Great place to stay - The location is top, the bed is super comfortable!
Has everything even for a longer stay - washing machine, dishwasher, good hairdryer.
Very nice furniture with a chandelier in lounge, a lots of lights and good renovation. Soundproofed windows so we were not disturbed by the noise and even tram. You can hear it but not disturbing.
Very close to Place de Commerce. Nice building. As an idea for improvement, it would be great if the information about check in and codes for entry could be provided 24-48 hrs prior.
If you want to use a washing machine, please buy the detergent or bring it with you as this was not provided.
- Elana (8/5): Very good - Location is incredible with everything close by! It's a super spacious apartment and very comfortable for a couple like us. Washing machine and drier was good to use. Can be a little noisy from the streets and would have been nice to have some extra toiletries (if you care about certain products ie. Conditioner and bodywash)
- Zoobia (6/5): Pleasant - The location was really good in walking distance to the famous Rue Augusta and within 2 mins distance of the Baixa-Chiado metro station. The flat had good furniture and was pleasant. The sofa bed wasn’t a sofa bed but was actually a mattress on the floor linked to the main sofa. This was not suitable for 2 people to sleep on despite us advising them that we needed the flat for 3 adults and 1 child. I wasn’t aware that there would be no cleaner for the whole duration of my stay (5 days). We did not have enough stock-ups of supplies like toilet paper, towels or bin bags. I requested these a few times and in the end, the managers did provide the toilet paper and towels.
- Nino (10/5): Exceptional - Location was superb. Clean, comfortable appartement right in the city center. Responsive host. Lot of cafes around. Easy check in check out procedures. Would reccomend for sure Microwave would be good
- Geoff (9/5): Enjoyed it very much... excellent - Excellent location for all activities.
Very comfortable apartment that met all our needs. Nothing
- Yanissamone (7/5): Good. - Very central with shops just a short walk away. High ceilings so apartment felt spacious even for three people. Beds are comfortable with nice sheets. Communication with the property manager was a little hectic. We were given the wrong entry code upon arrival but this was sorted right away. We had a problem with the safe being broken and this didn’t get sorted until the second day.
- Cherry (10/5): Great, modern, clean apartment with all the amenities and super central to the city. All appliances working well and ver - Modern and very centre location Nothing
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