Canal Central Hotel

Name: Canal Central Hotel
Address: Al Abraj Street, Business Bay, Dubai, Dubai, AE

Location: Al Abraj Street, Business Bay, Dubai, Dubai, AE

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and unwind in the health club, outdoor pool, and steam room.

Dining and Entertainment Options
Enjoy delectable meals at La Cruise, snacks at the coffee shop, and drinks at the poolside bar. 24-hour room service is also available.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, make use of the business center, and enjoy services like dry cleaning and valet parking.

To experience a blend of relaxation and entertainment in the heart of Dubai, book your stay at Canal Central Hotel today!

Important Information

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Contactless check-out is available.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Meeting rooms
Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Steam room
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Hiking/biking trails nearby
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Full-service spa
Meeting rooms
Smoke-free property
Tours/ticket assistance
Braille or raised signage
Free self parking
Free valet parking
Children's club (surcharge)
Newspapers in lobby (surcharge)
Reception hall

Rooms Available

Superior Room Twin, City View with free access to the hotels' private beach at Palm - Jumeirah

1 Twin Bed
344-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bed sheets not available
One Bedroom Suite - Dubai Canal view with free access to Hotel's private beach at Palm-Jumeirah

1 King Bed
538-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bed sheets not available
Premium Room with Dubai Canal view with free access to Hotel's private beach at Palm-Jumeirah

1 King Bed
344-sq-foot room with bay views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bed sheets not available
Family Room (Two Connected) with free access to the hotels' private beach at Palm - Jumeirah

1 Twin Bed and 1 King Bed
516 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking

Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bed sheets not available
Superior Room, City View with free access to the hotels' private beach at Palm - Jumeirah

1 King Bed
344-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bed sheets not available
One Bed Room Suite with access to the sister Hotels private beach at Palm Jumeirah

1 King Bed
516 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bed sheets not available
Deluxe Room Partial Dubai Canal view with free access to Hotel's private beach at Palm-Jumeirah

1 King Bed
344 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bed sheets not available

Guest Reviews

Gissel (10/5): - The hotel is very well located , my room was very cleaned , the gym is full equipped which I loved, the service staff very attentive, the buffet with many options I will definitely will come back !!!
Zam (10/5): - Very nice hotel room and bathroom. Swimming pool was great.
sunita (10/5): - Amazing place ! Great location and the staff were very helpful and friendly. Rooms were very spacious and clean.
Misael (10/5): - great customer service, excellent breakfast buffet, food at hotel restaurant and 10/10
Attah (10/5): - Nuce
Amisha (10/5): Excellent - We had the best time staying here. Staff were friendly and easy to approach. We felt very welcomed and would highly recommend to anyone coming to dubai to stay at this hotel. Fantastic customer service.
Paul (10/5): - Had a great experience at Canal Central. The staff was awesome from the doorman to the receptionist to the house cleaning they did everything we needed and more recommend five star.
Isaac (10/5): - V
Candice (10/5): - I would recommend this hotel as a single women traveling on her own. Had a great vibe & upstairs restaurant by pool great music & food. Very comfortable to sit & eat on your own. 24 hour coffee station. Lovely room & very helpful staff with easy access to taxis for Kite beach surrounding attractions. Will come back & stay at that hotel. Only complaint was I choose that hotel so I could walk straight on the canal but no access with construction so did not take advantage of the canal hotel walk every morning. Didn’t want to walk 10mins outside hotel to get to canal along the main road.
Yaacov (10/5): - The best
A (10/5): - Close to popular tourist destinations and very helpful staff.
Bin (10/5): - A little bit far away from matro
Peter (10/5): - This hotel has the best staff all do very polite and helpfull
Guodong (10/5): - Very nice stay, hotel staff were extremely helpful, and the room was clean everyday.
Wfaa (10/5): - So quiet, elegant and clean
Rutu (10/5): - Great hotel, didn't use the pool but it looked busy so must have been great. The Breakfast was really good. Only downside is there is still a lot of construction going on around the property and directly behind the hotel. So if you sit on the terrace to have breakfast be prepared for some dust and noise. I would stay here again
Siobhsn (10/5): canal central - Great hotel central location all staff helpful
Simon (10/5): Great central Dubai option - Canal Central is a really solid hotel, comfortable and clean rooms, very helpful staff and good in hotel amenties. Centrally located so great for getting around.
Verified traveler (10/5): - Lovely
Gaurav (2/5): - AC doesn’t work. I want compensation
Rami (8/5): Canal quiet stay - The hotel is nice, i just didnt know the type of the room i booked is always a connecting room, thus it wasnt convenient. However, everything else was so good.
Maxime (10/5): - C’était parfait c’est pas la première fois que je viens ici c’est toujours aussi bien ! Le petit déjeuner est vraiment excellent La piscine est top. Je recommande fortement
John (10/5): Fantastic - I’ve stayed at this hotel several times now. I stay here more often than not when visiting Dubai on business. One of the best values in Dubai. The service is top notch and the breakfasts are always a highlight!
Wafeeq (10/5): - all went god
Dinesh (10/5): - Good hotel
Mark (8/5): Very nice but could improve. - The hotel is very nice, service is well intentioned, overly polite as per training but insincere as requests for later check out rejected - unless we pay extra. Magnanimous gesture they finally offered a 30 minute extension! I requested 2 hours, so I wasn’t being unreasonable. The pool area is the highlight but inadequate number of sunbeds for guests so we missed out and sat at bar table. We decided to hire a car but when we arrived for the ‘free’ guest car parking, people had double and triple parked and it was chaos. Not much in local area so either hire a car or spend $20-30 on Ubers every outing. Zero eco friendliness as they provide tiny bottles of single use plastic toiletries and then leave a card about being environments concerned so recommending re-using the towels! Bit ironic.
Simon (10/5): Good value stay in Business Bay - Nice hotel in business bay; walkable area by the creek with local shops and plenty of eating / drinking options.
Aliaksandr (10/5): - Absolutely loved staying at this hotel. Located in the city and is close to the Dubai mall and many restaurants! Staff was really nice and place is clean and the rooms also! Highly recommend this hotel!
Verified traveler (2/5): - We stayed there just over a week and the restaurant was poorly managed by the assistant manager who so rude and not guest friendly.
Verified traveler (4/5): Very unhappy with our stay. - Don’t get the Suite if you would like to have a nice view. It’s sad that you are paying more for a bigger room when in fact a smaller room has better views and for whatever reason the hotel cannot inform you that the pool, bar and restaurant will be closed because of preparation for an event. I am sorry but I am very unhappy about my stay and it’s not acceptable that customers can’t at least be informed that amenities aren’t available during their stay. The concierge was great but the rest was so not worth the money we spent, especially for a 5-star hotel.
Marwa (10/5): - Very nice and close area to downtown
Krunal (2/5): - I was disappointed with my recent stay at Ramada. The room felt outdated, old. The lighting in the room was quite dim and dingy. The shower was not up to the mark and there was a bad odor coming from the bathroom. Overall, my experience fell short of expectations, making it difficult to recommend this hotel. I would not rate this hotel as a 5 star, I would rate it as a low 1 star. I want Expedia to give me reimbursement for my bad experience , as we paid 27000 INR for 2 night we could have easily spent another 13k and got four seasons , trident or Sofitel and get a real five star experience Do not recommend this place . As the premises need some serious upgrade to call it 5 star
Aiman (4/5): - Nice staff with lovely location … Did like : The bed is very bad , not comfortable, firm … I had back and hand pain from the bed … I do not recommend this hotel if you care about the bed … The elevators are small , u may need a long time to find space in the elevators
Joy (6/5): Decent value - Overall decent stay. + good location and view on the canal and Burj Khalifa the highest building on earth. +friendly staff + Wifi amenities in room 👍 - food not diversify enough - dinner in main restaurant only buffet can’t à la carte.
Eduardo (10/5): - Amazing hotel next to the canal with a great view of the all attractions… love location, service and the view of the Burj Kallfa is amazing. …
Falah (10/5): - Everything was perfect
Xhino (10/5): - Amazing
Badar (10/5): Amazing experience - Truly amazing experience. While checking in, they offered a complimentary juice which was refreshing as you come in from hot weather. Then I was provided with room earlier than the check in time so went straight into the room which was great in itself. Plus the view you get while going up or down in the lift is just awesome
Lara (10/5): - The hotel was a lovely place to stay, excellent pool food and rooms were clean and spacious. The beds were comfortable and linens were the best and softest I've experienced. Staff went out of their way to make sure our stay was pleasant.
Rashane (10/5): - This property was very nice and affordable. It was out first time coming to dubai and we really enjoyed our stay! They staff was very welcoming and there to help us with anything we need!
Hilda (10/5): - This hotel is in close proximity to the downtown area, shopping and other attractions. The pool area is very nice with views of the Burj Khalifa. There is a variety of food to choose from. The rooms are spacious and very clean. The staff is extremely helpful and friendly. We met a lot of staff, some I cannot remember their names, but thank you to Binu, Sampath, Joesph and Issam!
Anthony (10/5): - Our stay was amazing! We had an upgraded view of the city and canal. The staff were amazing and friendly and the property and rooms were clean and beautiful! Cannot beat this hotel for the price
TLGI (10/5): - I like the location and friendly staff.
Charles (8/5): - a good hotel for activities in Business Bay Area. good breakfast and rooms were adequate. Needs to update the electrical plugs from British standard to universal (EU(US/UK) standard.
Savannah (10/5): Very good views of the city skyline - Very good stay! I had to upgrade my room because I was under the impression city view meant looking at the Burj Khalifa but it didn’t so I paid a little more to see the Burj Khalifa from our room. The rooftop was so nice and relaxing with the bar accessible. I will say you definitely have to get a taxi to still go anywhere since it’s not right next to everything in downtown. Overall I’d still stay here at this hotel.
Lynette (10/5): - The hotel is beautiful and centrally located downtown. Excellent variety at breakfast and lovely setting. Everyone was so nice and friendly. Would highly recommend staying at this property!
AbdelAmeir (10/5): - Very nice 5 nights stay
Tameika (10/5): - The staff was amazing and the hotel was beautiful
Mariam (10/5): - Stayed in canal cental hotel for 10 days and the experience was excellent. The room was cleaned everyday, breakfast was lovely staff were very lovely and helpful would definitely come back again!!
SUSANA (10/5): - Everyone was super friendly, the location was perfect! I will be staying here again!
Olga (6/5): - We arrived at the hotel at 1:40 pm (check in time is at 2 pm). Elena from Reception informed us that our room is not ready, the pool is closed and shisha services are not available today. She kindly apologizes for the inconvenience and offers a late check out tomorrow (3 pm instead of noon). It was a reasonable offer. We had to wait about 1.5 hours before getting our room key. Spent some time at the coffee shop at the hotel. After we received a key and went to our room, we found out the room was still not ready, we had to wait an additional 20 minutes. We end up getting the room at 4 pm instead of 2 pm check in time. Next day at noon Reception keeps calling to our room multiple times. My 1 year old baby was napping and that calls wake him up. I had to go to the reception and ask them not to disturb us with phone calls. Apparently, they were not aware about our 3 pm check out and asked us to vacate the room. I talked to the Front Office Manager (I believe his name is Gangorg) and explained the check in situation and multiple disturbing calls to our room from the front office. He did not make the situation any better. He makes me feel very unwelcome. I would expect much better service from a 5-star hotel, but did not get it from the Front office Manager. Housekeeping: Hotel is sparkly clean, thanks to housekeeping. We requested an additional blanket, and it was delivered in 5 minutes. Minifridge in our room did not work, housekeeping brought the new one in 5 minutes.
Omar (10/5): - Great service and close to everything which was needed. Would recommend. Staff were great too
Mariam (6/5): - There are construction around the hotel and the smell was not good!
juanita (10/5): - Ideal location
Verified traveler (10/5): - Nice, clean and very friendly staff, keep up the great work.
S (10/5): Great hotel in Downtown Dubai! - Really rate this hotel; staff are excellent, very comfortable accomodation and good access to downtown / Jumeirah.
Antonio (10/5): - Clean and location
Fady (10/5): - Good Spot
Erfan (10/5): - I have business trip and this hotel for my trip is good. The breakfast should be better than now and the restaurant need go to better.
Naeem (10/5): - Excellent hotel with best view and service Love to go again
Catherine (10/5): - Loved it, beautiful views from the the pool area and the rooms. The room was amazing, the hotel decor very delicate, good staff and every area very clean
Hossam (10/5): - Awesome
Sarkoun (10/5): - The best hotel very clean the stuff very helpful and very nice to the customer I love it
Adriana (10/5): - Friendly and helpful staff. Clean rooms. Just a 5 min drive to the Dubai mall.
Mehmet (10/5): - Overall a pleasant stay
Henna (10/5): - Adnan at reception was amazing! Couldnt have appreciated him enough! A lovely team and service overall.
HARMAN (10/5): - everything was good
tashana (10/5): - I had such a great time and the hotel was clean, customer service was superb, and the atmosphere was wonderful I would definitely stay there again
Shaketra (10/5): Loveee it! - Very good stay! My favorite guest services guy Ayouib was there to assist from beginning to end with anything we needed! The hotel is centrally located, rooms are nice and spacious and I would definitely stay here again!
Kieron (8/5): - Good views for the price
Ammar (10/5): - Everything was great. Highly recommend. Breakfast is delicious, and thanks Ayoub for everything
Azimjon (2/5): - Service zero room stinks very creepy at the reception I was treated rudely
Muhammed (10/5): - Honestly not sure why all the bad reveiws. My stay was great I would forsure go back!!
Paw (10/5): - Great hotel…
Hossein (4/5): - This is not a five star hotel, nor you receive a 5 star service. Won’t stay there again for sure. No mention of my VIP access and I had to change my room 3 times to get what I actually had originally booked. This obviously came with lots of attitude from the reception crew. However, on the positive side, Issama, Ayoub and David were excellent and very helpful. They all 3 were as part of the concierge team.
Jose (6/5): - This Hotel is overrated. Very nice in presenting & appearance, but to start.. Very very expensive for not being a five or four star.. pool space is very limited… get there early and put a towel on chairs cause by 8am chairs are reserved and people don’t come back until 11am-1pm.. I’ve seen it, I had a canal view room. Needed late check out and no VIP was offered.. payed a full night to ck out after 6pm $$..There’s a lot of hotels in Dubai.. would do research for the right one.
Ebony (10/5): - sunil and the team were they’re best at housekeeping and were attentive to our needs we will be back soon
Adina (4/5): - Ok hotel price wise. Extremely noisy with loud music going till 2am. We asked for non smoking room and got a stinky room we couldn’t sleep in
Emily (8/5): - great location, clean and staff is the best!
Andrew (10/5): - Amazing view
Majed (4/5): - I think this hotel should not be 5 star and the amount per night is too much for this hotel
Faisal (6/5): - Wasnt satisfied.
Karol (10/5): - Very nice
Frank (10/5): - Very friendly staff and hotel breakfast was excellent and extensive
Awsaf (10/5): - It was a nice and pleasant stay, friendly staff and they provide us with everything we needed.
kamal (4/5): - All was disappointing from front desk stuff to rooms to bad bed sheets ,shower without pressure of water , visitor not allowing so terrible stay ,small supermarket inside reception multiply all prices by 10 times frkm local market ,etc
Verified traveler (10/5): Delightful stay! - Stayed for an anniversary and was delightfully surprised to find a bowl of fruit and cake waiting for us in the room. Staff is extremely helpful, as are the tour booking staff. Room is spacious. Never seen a glass wall in a bathroom before, but there is an auto curtain for that! Rooftop restaurant is great, decent happy hour half off drinks. Even shisha is you would like to try. Location is by tje bay and boardwalk, which provites a nice path for a run or nighttime stroll.
Vanessa Cortes (2/5): - If you need to work DO NOT book this hotel - the internet was extremely bad.
ROMMEL (10/5): - Amazing stay. Beautiful views of the high scraper buildings of Dubai. Excellent buffet breakfast.
Sofia (10/5): - Very professional and friendly staff. Clean and beautiful property.
Verified traveler (4/5): Poor service and below average hotel - Extremely disappointing... AVOID The FIRST disappointment was the hotel state of repair and cleanliness, which are NOT what you'd expect for a '5 star'. Rooms are past their best and dirty. We found hairs of previous guests in the shower, on the taps, in the sink and on the bathroom walls, there was dust all around the bathroom light as well as stains on the blind. The shower leaked (a lot) and there were even exposed wires in it (live?). Images to show what we found attached. Outside the room things are not better, the lobby and restaurant has an overwhelming perfumed smell (covering what?) and the less said about the pool area the better (see photo). It all feels a bit 'tacky' and old - maybe it would have been ok 10/15 years ago. We'd have probably gone quietly and overlooked the poor state of repair and cleanliness had it not been for the SECOND disappointment - the hotel management. Despite booking a 5 night stay cancelable rate, we found that somewhere in the small print there must have been a get out for them. Due to a flight cancellation we had move our stay forward. It was no problem to book an extra night at the start of our stay, but they would not allow us to cancel the last night. We were messed around for several days to find this information out, including multiple long waits, misinformation, promises of calls that never came and emails that weren't replied to. Decision makers refused to engage with us, instead passing messages through receptionists.
Alejandro (10/5): - Rooms had great views/as well as friendly and helpful staff
Majid (2/5): Waste of Money, Be Careful - This hote is located in business bay by the very beautiful scenery of downtown Dubai BUT both of the buildings next to right and left of this hotel is on construction and looks to be on construction for some time since they’re just starting, today being December 2021, therefore expect to see a lot of construction workers around you and lots of dirt and 24/7 sounds of jack hammering and construction noises. I booked a premium room with Burj view and bathtub/shower. We arrived at 2pm for check in and they said room is not ready yet and have a seat by the restaurant we waited one hour and still no room by 4pm we checked in a room with Burj view but it wasn’t the premium room. We went downstairs and talked to Idem who introduced himself as the Manager and said they have two types of premium rooms !!!!! One is bigger with a bathtub and the other is smaller with no bathtub !!!! The way he talked to me I thought as if he doesn’t really care to please a customer he sounded full of himself with an ignorance tone saying this is what it is take it or leave it !!!! We took it and went to the pool the next day just to find out there is no sun after 11am since the building blocks the sun from the pool so basically no tanning, just a windy pool deck that gets dirt on every 10 minutes with the lifeguard brooming the deck the whole time you’re there. I give this hotel 1 star for the view, Resturant cooked some raw noodles for us and called it spaghetti, manager didn’t care, and the pool ……
Ahmad (10/5): - Nice
Melissa (10/5): - Friendly workers. Easy check in / check out. Great view.
Kamila (10/5): - We stayed at Canal Centre for fives nights and we have no complaints. The hotel was very well taken care of and the stuff were very friendly and accommodating.
Wassim (8/5): - Good but not excellent
Simon (6/5): Nice rooms but average service - Hotel is great, service not so much. One of my team arrived early one morning after being stopped at the border. Even though we had booked and paid for the room the night before they would not let him check in as they had given his room to some-one else. I had to get the manager involved to sort this nonsense out. My laundry took 4 days the first time and 2 and a half days the second time to recieve for a 'one day service' and I had to go to reception twice to get it as they failed to deliver to my room even after I reminded them I was waiting. The rooms themselves are nice and comfortable. My toilet seat was broken and I had to unplug the TV to use my laptop, but otherwise fine. The taxi desk staff are great, very helpful and recommended and booked a restaurant for me.
Volha (6/5): - Good property but not good stuff
Nickesha (10/5): - I had a wonderful stay! Everyone was very friendly and nice!