CHA Private Apts Diamond Beach

Location: 10-16 Alexandra Avenue, Gold Coast, au

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Hot tub/Jacuzzi
• Non-smoking throughout
• Private check-in/check-out
• Kids' outdoor play equipment
• Heated pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Invoice provided
• Smoke alarms
• CCTV outside property
• 24-hour security
• Key card access
• Supervised childcare/activities
• Television in common areas
• Free wired internet
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Beach toys

Rooms Available

• Deluxe Villa, 2 Bedrooms, Pool View, Poolside

  1 Queen Bed and 2 Twin Beds

  1292-sq-foot individually decorated room, balcony/patio with pool views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 3 bathrooms, bathtub or shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, desk, and iron/ironing board

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Ceiling fan
  • Separate sitting area
  • In-room childcare (surcharge)
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • Separate bedroom
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Window screens
  • Laundry detergent
  • Laptop-friendly workspace
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• One-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Two Bedroom Pool View Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Four- Bedroom Penthouse Apartment

  This spacious apartment includes 1 living room, 4 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 6 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Angela (9/5): - The pool area was impressive! The stairs to the apartment.
• Julie (9/5): - Great place. Very clean, great facilities and well maintained
• Peng (7/5): -
• Jennifer (10/5): -
• Bryan Knox (10/5): - Always a pleasure dealing with the team. Complex is fantastic, clean and close to everything. Pools and BBQ area fully maintained and operational Everything
• Kasumi (8/5): 良かった -
• Skye (9/5): Amazing time and gorgeous place - The property was very clean and beautiful. Plants everywhere and little lizards roaming about. The pool area is also gorgeous and very clean with 2 pools (one heated) and 2 beautiful spas. It was a little difficult to find the apartment
• Kerri (10/5): -
• Karina (7/5): Despite some minor issues it’s definitely a place I would consider staying at again - The outdoor amenities were fantastic especially if you are going with young children. Central to great locations eg restaurants, beach and shopping centre. The apartment was a little outdated and needed repairs. One of the toilets was broken and leaking and there was no shower doors on either of the showers.
• Diana (8/5): Beaut weather, storms n all. Great shopping. The trams/busses were fabulous and cheap as. - We loved the pool side view, however some shrubbery is beginning to block view. We enjoyed the bbq and the spas. I especially loved the heated pool. There was really nothing to not like about our stay. Overall very comfortable, as has been all our other stays at that complex. And we'll be back.
• STACEY (1/5): ABSOLUTLY DIGUSTING DONT BOOK - The resort facilities and location The penthouse NOT could not even call it a unit more of a sweat box. The place was disgusting dirty and smelly. Have photos to send you. Dinning chairs bases falling apart, dirty stained curtain and broken, NO aircon upstairs bedroom or downstairs bedrooms, outdoor furniture couldn't use rusty dirty chairs table split, oven so old you couldn't use because you could not read to dials, olds and sods kitchen utensils and glasses, dishwasher full of crap, carpet dirty, found socks and undies under the bed, the washing machine stinks no vents anywhere. The most dangerous is upstairs kids' room the sliding door doesn't lock. Very unsettling for the 4th level. I feel sorry for the cleaners who have to work in that sweat box. I REALLY WANT MY MONEY BACK.
• Taumate (9/5): It was really good we loved it it was relaxing the apartment just needed a bit of detailed cleaning - Location facilities kitchen Cleanliness
• Bryan Knox (10/5): -
• Louise (4/5): Rethinking our annual holiday here... - The BBQ facilities, the kitchen facilities & the resort location!! Our particular unit was cleaner than our unit last year which was good. We had allocated parking that other people kept parking in. Instead of removing those cars (as signed all over the property as pentalty for parking in unauthorized parking), we were given random other parks to park in. Some on the complete other side of the resort. Major hassle for a group with young kids and older great grandparents. There were smokers in units around us so our apartment smelt like smoke the entire time. As a family with asthmatics, this was an issue. We were not able to open windows and no aircon on upper level so rooms were extremely uncomfortable in the 30+ heat everyday. Unit was on top floor up more than 45 steps. Usually would be fine. But had we known the location of the room sooner (not less than 24hrs before check in) we wouldnt have booked this rooms as we had a great grandparent with us and she struggled to walk those stairs up and down everyday. So she was confined to the apartment for most of the stay. Very dissapointing! On our final few nights there were people staying at the resort that were using the BBQ area at night, playing loud music and were extremely loud, inappropriately behaved and extremely intoxicated. They really spoilt the use of the area and drove all of the other visitors away from the area/facilities. As a family friendly resort, that type of visitor is uncomfortable to encounter. And since the property is not staffed over night, there was no one to assist with managing the situation. On our first visit to the pool we all got an extremely BAD chemical burn from the pool. Burns that my kids are still trying to recover from. Our skin was red and raw and scaly and our hair started coming out in the shower afterwards - and still coming out weeks later. To say I am NOT impressed is an understatement. If you are going to treat the pool that intensely - atleast put signage up so people can decide whether they want to use it! Its really poor practise to not warn your guests of something so damaging to their health.
• Sonya (10/5): Beautiful pools, big modern apartment, close to beach and light rail - Apartment was beautiful overlooking the heated pool. Pools were amazing love all the different temperatures to suit the weather and as so big never felt crowded. Great location next to beach and light rail at end of street. Such a beautifully landscaped property. Have stayed a few times before and will be back again.
• Lisa (9/5): Relaxing enjoyable fun - Pool and Gardens No dishwasher tablets. Improvement would be advising what is in the apartment washing powder etc varies
• Philip (9/5): Great accomodation close to beach - Quiet peaceful environment All good
• Lindsay (9/5): -
• Melissa (8/5): As a family of 5 this was the perfect place for us to stay. Close to shops, the fun parks and the beach. We would defini - The pools were amazing and loved that one was heated. The spa and bbq area were great too. The apartment was comfy and the perfect size. Great location and value for money. Needs more plates and cutlery. There were a few things listed that were not supplied - washing detergent, hair dryer. Better shower mats as they get wet very easily with such an open shower. We had to go and buy some.
• Karl Spear (9/5): Great location, Great pool, Great value for money. - Small 1 bed apartment at back of complex. Had everything that we needed and was quiet. Great location just a stroll down to everything you need whilst on holidays, we enjoyed lazying around the pool most afternoons. The groundsmen at the complex do a fantasic job of keeping gardens and pool area in great condition. A nice new bigger smart TV would be a good addition to the apartment.
• Simon (5/5): The standards of this property have gradually continued to slide downwards, so wouldn’t stay here again - Location is amazing and the pool areas are great for kids/families Unfortunately the cleanliness was really poor this time around (we’ve stayed here twice before). CHA sent cleaners around to give the place a good clean after contacting them on day 1, but the cleaners only sorted the kitchen and didn’t clean the dirty bathrooms
• Brett (9/5): Great, well equipped apartment excellent pool access great location to facilities and Broadbeach. Good value for locatio - Ground four pool access Got exactly I was expecting no major issues
• Deborah (9/5): Great place for a Family Holiday - Great facilities close to everything and the beach
• Jacqueline (9/5): - The pool was the warmest we have experienced since we have been here. Very comfortable bed. Apartment a bit scruffy. Some dishes put away in cupboard unwashed. Which we cleaned. Oven very dirty.
• Christine (8/5): - Great for families, great swimming and spa facilities.
• Victor (8/5): A great place to stay and we'll more than likely be back next year. Just unhappy about the TV. - This being our third stay at Diamond Beach, we found it very comfortable as usual. Everything was fine with the exception of the comment below in What we didn't like. We were very disappointed with the situation with the TV which we reported to management at CHA. Due to a change to the reception arrangements for the 7 Network we could not access many channels. As a result we actually went out and bought a second hand TV to replace the old TV in the unit! This was less than satisfactory -brickbats to the owners!
• Andriel (8/5): A great space for two famies. - The apartment was an excellent size with two bedrooms and a bathroom, along with living room kitchen and laundry on one level, and a very large master with ensuite as well as another bedroom and bathroom on the second level. Multiple balconies. Great having both washing machine and drier as well as 2 drying racks. Pool, spa and BBQ's were all great. 2x pool (one heated, one not) and 2x spas. Great location - easy walk to the beach, shops and public transport. Could have been cleaner - especially the balconies. The bathroom tiles are very slippery - some non slip tape and additional bathmats would assist in making this safer, especially in the downstairs bathroom given the size of the room and the level access shower.
• Belinda (1/5): Bad experience at a high dollar value - Good location Not properly cleaned, broken furniture, rubbish from previous occupants left, only 3 hangers, dirty dishes. Not a good experience to entertain overseas guests
• Jennifer (9/5): Overall it was a perfect spot for our family, it’s our second time staying here and will be booking again for next year. - Location was perfect, close to beach, shops and park for the kids. The smoke alarm was beeping during our stay.
• Damien (3/5): Poor -
• Sophie (10/5): Exceptional - Good location and great facilities to use in your apartment Nothing
• Chris (10/5): Exceptional -
• Sharon (10/5): Exceptional - Fabulous location and complex. Staff were always available and extremely friendly and helpful. Our new location for an annual holiday.
• Darcie (10/5): Exceptional - Was supposed to fly home on the 7th of march but flight cancelled due to cyclone alfred so needed to find new accommodation. Rang Lillian in distress and asked if apartment was available until the 8th. She said yes. Then found out flights cancelled until the 9th so rang Lillian again. She said yes and gave me a discounted price to continue staying at the apartment. She then dropped off extra toilet paper and towels, dish washing liquid etc. We then found out flights were cancelled to the 10th so again spoke to Lillian. She said we could continue to stay at the apartment. Flights were cancelled again to the 11th. Once again spoke to Lillian and she extended our stay at the discounted price. Finally got home on the 11th. So 10/10 to Lillian for her support and compassion and her hug when she dropped off more supplies for us. It was a very stressful time but Lillian at least took away the stress of accommodation. Thankyou. Would highly recommend staying here
• Cmason (7/5): Not great in a cyclone. - The location to the beach was fantastic! The location to the beach in a cyclone not fantastic. The staff gave us no warnings about any impending danger.
• James (6/5): Pleasant -
• Naomi (10/5): Dream home away from home, a short walk to everything. - Everything was perfect.
• Karen (5/5): Passable - close to beach, shopping centre and the G link Had a washing machine with a few sachets of washing powder Check in process was confusing. Cleanliness, was not very clean. Black thick dust on floor, mouldy shower, glass dining table had been wiped over with a dirty oily clothy, probably the same one used for the bathroom mirror. The cushions were stained and had seen better days, Pillows had yellow stains over them, likely someones drool. That the bin only had one liner and you state that it is guests resposibility to get rid of their own rubbish otherwise you will make guests pay a fee for removal, as stated in your T & Cs. 2 and half toilet rolls..... WTF. Glad i didnt get diarrhea Old clothes airer that was rusty and unusable unless yoy want rust marks al over your clothes. Oven had baked on filth all over it and on the trays It always amazes me what accommodate providers choose to skimp on, usually the basics .... why? Given that it makes your stay miserable.
• Ronald (6/5): Convenient location, apartment needed a good clean. - The apartment was not clean. The carpets needed cleaning and most door and screens need repairs. The accommodation was good and bathrooms clean.
• Draganco (10/5): Exceptional -
• Angela (9/5): Enjoyed our stay at Diamond Beach . - Location Facilities Spacious rooms Clean and good size car spot Nil
• Alexander. (7/5): A pleasant stay indeed -
• Cathy (9/5): Superb -
• Naomi (10/5): Exceptional -
• Naomi (10/5): Exceptional -
• Matt (10/5): Exceptional -
• Samantha (8/5): Location & Resort facilities superb - Fantastic location, close to the beach, tram & shops without being overly crowded nor noisy. Resort facilities were terrific. The swimming pool & BBQ area are amazing. Sufficient parking for standard 4WD. The unit was spacious & comfortable. The unit could do with a little TLC, whilst it catered for our needs, there were little things that could be attended to.
• Daniel (7/5): Good apartment because of size and location - The size and location were very good value for money. The resort as a whole was nice and kid friendly The fly screens had large holes in them which is bad for me as the mozzies do attack me. It could use a deep clean and a handy man for a few days to fix the doors that don't close properly or at all
• Nicole (10/5): The best - We had the best family holiday for Christmas, the pool was our favourite in it from open to close. It was walking distance to everything.we will be back again The only downside was no aircon upstairs it was very hot
• Hayley (8/5): Very good - Great for families . Pools were amazing . One cold one for hot days , a warm pool for morning swims and also a spa
• Emma (10/5): Excellent - Amazing location close to everything and close to the lagoon pool
• Zoe (7/5): Family friendly . Beautiful pool. Close to the beach - Beautiful swimming pool, kitchen with everything you need . Close to the beach On the surface it was clean and tidy but the bathrooms really needed a good scrub as the grout was mouldy
• Tina (8/5): value for money compared to what our friends paid at the same location but do think the apartment co - simple accomodation, great communication aircon was very average and fan in single beds room needs to be updated no garbage bags left, small amount of toilet paper on rolls so ran out on first day both bathrooms, crumbs in bed but this was sorted.
• Bryan (8/5): Great location, complex needs a bit of maintenance as it is getting tired - Location and Complex Facilities. Close to all shopping and cafes. Easy access to beach - 300 metres away. Close to Surfers Paradise and Main Beach The Spa Pools x 2 were under maintenance, and access to the pool area was limited due to Pool fencing repairs
• Neena (8/5): Very good - The 2x pools are great - 1x heated and 1x not heated - so it was nice to have the different options. The BBQ facilities are great! The 2x spas were not operational for 4 days of our 7 day stay which was disappointing. The spas were undergoing 'testing' which we were not made aware of when booking. 1x spa was back up and working before we checked out so we did get to use it and it was great.
• Joe (8/5): - Secure property..clean area.. have no complaints.. would stay there in the future
• Kristy (10/5): Great accommodation and highly recommend -
• Angela (10/5): Exceptional -
• Graham (8/5): Very good -
• Cheryl (8/5): Perfect size and location for large family group. - Highly recommend for large families.The location is really great, very close to the beach. Walking distance to Pacific Fair and Broadbeach mall for our teens. The resort itself, although quite dated, was very good. The pool area is amazing, and our young ones had lots of fun there. There is a spa also in the pool area. Also, there is around 8 or so BBQs with plenty of tables and seating for families to eat at. The apartment itself was large, we had the 4 bedroom penthouse, and it was great for our extended family. Two bedrooms upstairs, and two full bathrooms including the master with ensuite. Two bedrooms downstairs, one with a double bed and one with two singles. One and a half bathrooms and full laundry downstairs. We also had a rollaway bed which was supplied willingly for a very small charge. Honestly if you have a big family this is absolutely ideal, and we would definitely recommend. The kitchen was fairly well equipped, for basic cooking with enough cook wear, plates and cutlery for a large group. However the markings on the dials of the oven were all worn off, so we had no way to know how to set it, was def very hit and miss, and used only for keeping things warm. the dishwasher and fridge worked well. Found some items under the bed, so they obviously don't get moved for cleaning
• Alisha (8/5): Great stay, loved it and plan to come back next year. - Great location and pools spas were fabulous. The apartment had everything we needed. Nothing
• Stanley (10/5): Exceptional -
• Jeremy (9/5): It was a great place to stay with the family and the facilities were excellent. - Location and facilities were amazing The patio doors were hard to close. The small steps into the bathrooms were a trip hazard. Mould on the ceilings of the bathrooms.
• Clare (9/5): Spacious and clean apartment with great pool area - Amazing pool with 2 hot jacuzzi’s. Large family holiday apartment in central location. Very clean apartment and friendly staff. CHA private apartments provided a thoughtful birthday gift for my son. Good facilities with internet. No smart tv in living room (had one in the bedroom), some lights not working and noisy fan in the main bedroom.
• Adriane (8/5): Family-friendly secure apartments close to the beach, light rail and Pacific Fair Shopping Centre. - The hosts were also incredibly helpful. It was a very comfortable apartment, with an amazing pool and BBQ area located centrally amongst the apartments. Handy parking bays below are marked with unit numbers with easy access to the units. Secure gates and doors gave me peace of mind. Situated in a handy location with the beach, Pacific Fair Shopping Centre, and the light rail a short stroll away. I would highly recommend this accommodation to families. I could hear the neighbours above and next door, although it didn't go on too late or too early. As mentioned above, it's a great location for families, so there wasn't any peaceful time in the pool area. Some families were allowing their kids to jump in and play around in the spa, which wasn't ideal, but understandable.
• Richard (8/5): Very good -
• Veronica (10/5): CHA Private apartments - Lovely 4 bedroom unit. 2 bedrooms & 2 bathrooms upstairs with another 2 bedrooms & 1 bathroom downstairs. Fully equipped kitchen. We were on 3rd floor, no lift, so it's a stairway.. Didn't bother us from the carpark, but might bother less active people
• Paige (10/5): amazing for family stays - location
• Louise (7/5): We tried to spend as much time outside to avoid our unkept apartments. - The BBQ/Pool was exceptional as always!!!!! The highlight of our stay handsdown. Location is also great. Both apartments we booked were extremely dusty, and dirty. Some of the bedding had questionable brown smears on it... there was dust and mold everywhere.. it was not very healthy for a family with severe asthma and it definitely effected our kids while there. The cleanliness was an absolute let down. The washing mashine/ dryer were rusty and made terrible noises and left stains on most of our clothes. So we didnt make much use of it. Such a shame since we were there for 12days.
• Darren (8/5): Very good -
• Davion (9/5): Superb -
• Alick (8/5): Very good -
• Ann (9/5): Superb - Comfortable, great location, had everything we needed.
• Meleka (10/5): Exceptional -
• Dael (9/5): Great location and amenities - Location and great access to the pool and carpark Cleanliness of appartment was lacking in several areas
• Faye (8/5): Very good -
• Angela (10/5): Exceptional - Location was fantastic, neat and tidy, comfortable unit with everything we needed. Thanks very much.
• Ning (10/5): Exceptional -
• Ryan (6/5): Pleasant - The size of the room, bedrooms were comfy and clean and bathrooms were really good & liked that there was a separate toilet.. security is top notch at this complex too. Had to wash things to make sure they were clean before use because some looked slightly dirty. The Lounges were terrible it seems like the base you sit on has caved in on both of them and is barely usable. Especially annoying for a family to come back to and chill out on at night, I found this really awful and made it hard to give the better rating, other than this it was a really good experience to stay here.
• Leigh (8/5): Was a good stay just needs a little more effort with cleaning. - Great location for meals and transport blunt carving knifes, dirty and moldy dishes, moldy curtains in one room, poor water pressure in upper bathrooms.
• Jennifer (10/5): Absolutely happy with our trip that we’ve booked the same time next year, before we even checked out! It was an ideal lo - The simple process to get keys and security access into the property. The amenities, the pool was amazing, and so was the spa. The areas were tidy and clean, and the apartment we had was kept well and had everything we needed. Not enough supplies for our 6 night stay. Eg toilet paper and soap.
• Annalie (9/5): Superb -
• Melissa (10/5): Exceptional -
• Bekky (9/5): A diamond in a rough!! - The apartment was amazing!! The facilities were amazing!! Central to everything we needed. The property owner was prompt and lovely to deal with. Will definitely stay here again as it is very family friendly. Thank you for a great and comfortable stay!! The staff at the reception were not very helpful.
• Melinda (8/5): Fantastic stay, great location, beautiful pool areas - Some areas need a better clean, eg fan and pictures were quite dusty
• Dani (10/5): We love this resort - The best family resort in Broadbeach. We love coming here and have already booked our next stay.
• Kylie (10/5): Excellent family location - Cooking facilities are great
• Juan (9/5): Superb -
• Janelle (10/5): Diamond beach is a great place to stay. We have stayed many times before. Great for families or couples. - Close to shopping and restaurants The tiles were really slippery after a swim
• Kelly (10/5): Exceptional. - Everything was exceptional. The location, the cleanliness, the facilities, the service. Will definitely stay there again. The only thing I didn’t like about my stay at this property was having to check out; I could happily have stayed there for a month!
• Georgeta (8/5): We will happily return - Excellent location and great facilities; Clean apartment and value for money. Walking distance from beach, Pacific Fair and restaurants. Easy access to main roads.. The apartment was a little dated, but cosy and comfortable with everything we needed. We will happily return.
• Kayla (4/5): Great pool, but room was dirty. - The pool was great and the parking was secure The apartment was only surface clean. The closer we looked, the dirtier it was. There was what looked to be wee marks on the tiles above the toilet. A cockroach crawled onto my arm while I was sitting on the couch breastfeeding my son. The bathroom was dirty. The dryer filter was full of lint. The kitchen cutlery was dirty. I emailed the manager, but didn’t hear back.
• Josh (10/5): We enjoyed our stay and will use again. - Awesome place. Kids loved the pool. I enjoyed the space. My only problem was the tv in the lounge needs to be a smart tv or have some kind of satellite tv. The free tv channels were dull and boring.
• Jessica (7/5): Good -
• Susan (7/5): Good -
• Kelly (8/5): Very good - The main bed wasn’t very comfortable
• Dani (10/5): Fabulous place to stay - Great resort. So many great facilities. Amazing pool and BBQ area. So close to the beach and Pac Fair Nothing
• Nicky (8/5): Very good -
• Nicky (8/5): Very good -
• Jaime (1/5): Disappointed - The resort facilities are always good Our room was disgustingly dirty, mould, dust, food still on bowls,

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