Hotel Green Castle (Heritage Hotel)

Location: 1427 Kashmere Gate Delhi, New Delhi, in

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Ironing service
• Packed lunches
• Currency exchange
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Reception hall
• Vegetarian menu options available

Rooms Available

• Suite with Balcony

  The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with city views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap

• Superior Double Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a seating area, a wardrobe, a tiled floor as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and slippers. The double room has tiled floors, a seating area with a flat-screen TV with streaming services, air conditioning, a wardrobe, as well as heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap

• Deluxe Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap

Guest Reviews

• Akash (5/5): Its ok - Good staff About cleanliness washroom was dirty coffee mugs also
• lodhi (10/5): -
• Marjolein (3/5): -
• Naga Venkata Satish (7/5): -
• Iren (3/5): Felt like sleeping in an Amazon warehouse. Avoid - Location Room 102-105 are above a warehouse. The whole night the sounds of loading and unloading the trucks with packages and other things made resting impossible. Very loud and horrible
• Alberto (4/5): Camera umidissima e personale poco cortese. - La posizione comoda vicino a Kashmiri Gate Stanza molto umida. Avevamo asciugamani fradici. Letto macchiato di macchie di umidità che cadevano dal soffitto. Doccia che funzionava a malapena con il getto d’acqua che usciva lentissimo.
• Kunal (7/5): -
• Jiezl (6/5): - Its 3mins walk to bus station
• Marijn (3/5): Do not go unless you have no other choice - It's close to Kashemer Oh my God. Where to begin. Airco didn't work, showers were cold, no windows, no water bottles provided (that's a first india), and most of all: the room was so utterly without oxygen that I could hardly breathe.
• mclayfield (8/5): -
• mandar (10/5): - nice nice
• Khaniya (1/5): - Central location Staff, cleanliness other facilities
• Eva (8/5): -
• Kashyap (9/5): -
• Tapas (6/5): -
• Aniket (1/5): Bad -
• Sarevska (8/5): Very good -
• Rajiv (1/5): Bad -
• Jayesh (3/5): Not suggesting for couples... - Room not looking good how it looks in online portal...it looks like a lodge .Not worth for money which we paid..3500 rupees Room not looking good how it looks in online portal...it looks like a lodge .Not worth for money which we paid..3500 rupees
• Ghosh (6/5): Pleasant -
• Vs (6/5): Pleasant -
• Gulzar (5/5): Passable -
• Alessandra (5/5): Convenient but painful - It is very well located, next to the bus station. It has been hard to communicate with them before arriving. I’ve messaged them on booking s well as WhatsApp as they require advance deposits. I got confirmation of the deposit received only after multiple messages, emails and calls. When I got there they couldn’t find my deposit and I had to show them proof of payment (even though they messaged to say received). The bed linen were dirty.
• Balamurugan (8/5): Very good -
• Susanta (4/5): Disappointing -
• Bhavi (10/5): - Friendly front desk. Everything was ok during our stay.
• Manish (9/5): Good - Good service, good location, neat and clean, staffs are good and humble No lift, high stairs,
• Aravindan (1/5): Bad - Nothing Everything
• Sahil (1/5): Bad -
• Ritesh (10/5): Exceptional -
• Krishna (7/5): Good -
• Singh (7/5): Good -
• Pankaj (5/5): Passable -
• Kumar (3/5): Poor - Na Na
• Ganesh (8/5): Very good -
• Ankush (10/5): My stay was great! - The location is near the Kashmeere Gate ISBT and Metro station. Rooms are good and comfortable.
• P (5/5): Passable -
• Jessada (5/5): Passable -
• Anish (1/5): Bad -
• Myat (4/5): Disappointing -
• Anonymous (1/5): So so - Good No dustbin no water bottles are available in room
• Ion (3/5): Poor -
• Björn (6/5): -Very good location to discover Delhi by Metro or reach other Indian destinations via ISBT. -
• Kaushik (1/5): Bad -
• Sartaj (6/5): Pleasant -
• David (8/5): Old colonial style hotel next to bus station - Walk to bus station. Old colonial rooms
• Akshay (1/5): Bad -
• sarah (4/5): - We checked in late in the evening into this hotel to a standard room. It felt grubby and was very very very shabby. Im sure the aircon wouldnt be safe or legal we turned it off due to a funny smell. No cupboard/wardrobe. We were moved to a upgraded room the next morning. Which again needed a bed change, bathroom clean and various other things attending to. There is a definate appathy amongst staff..they are pleasant and obliging enough when asked but this place needs a serious change of management, overhaul and clean up. The area surounding it is very run down, smelly, scruffy and you get hasseled A LOT. I would not return.
• Shaizer (4/5): Disappointing -
• Travel (2/5): Very poor - Good size room Just a real dive....needs some work and nice touches added. Staff need charm school training
• Prithvish (10/5): Exceptional - Everything was great, Specially the staff. Felt like home
• Mohammed (4/5): Ok but overated and High Priced - Location nearby to Kashmere gate metro station There's no Hot Water available, There was some construction going on and was a Nuisance.
• Ben (7/5): Good -
• Vir (10/5): - Ample parking space and food available till late night in property. Overall I had no issues in staying here
• Arushi (10/5): - Good Stay
• Rudra (10/5): - Property is well located at ISBT, Kashmere Gate. For later night travellers coming from other cities it's a good place to stopover for rest and transit. Plus vicinity is also ok
• Volker (8/5): A nice place in a great position. Everything we needed was there. -
• Altaf (1/5): Bad -
• Giri (3/5): Poor -
• Jochen (7/5): Good - Nice room and nice staff Hot water in shower with enough pressure Queensize bed Moskitos in the room
• Jochen (6/5): Pleasant - Nice room with large bed Kettle for water provided For Delhi rather quiet rooms Last two days no hot water in shower A Ton of mosquitos in the room even without opening any window
• Rooban (10/5): Exceptional -
• Nitesh (4/5): Very Bad - Terrace was Good. washroom was smelling very much.
• Anonymous (5/5): Passable -
• Hotel (1/5): Bad -
• Corp (8/5): Very good -
• Jochen (8/5): Very good - Nice room and nice staff Checkin also in the night possible comfortable bed no cleaning of room or exchange of towels while stay cleaning of waste bins was forgotten to be made before my stay - rest of the cleaning seemed to have been done
• Swadhinp (2/5): Very poor -
• - (8/5): Very good -
• Ankita (2/5): Very poor -
• Nitesh (8/5): Very good -
• Jochen (8/5): Very good - Nice room size with good furniture Very close to Metro station (100m walking distance), metro station with 3 metro lines = super conectivity Several (fast food) restaurants at the metro station Also at night safe (at least felt safe) from Metro to hotel nice staff, for delhi quite quiet at night price fair for what you get (compared to other hotels in Delhi) Bed spread had some (washed out) stains as well as blanket cover (blanket cover had even a 2 cm hole) No cleaning of room while stay (also no fresh towels or empty the trash bin) had no cable tv (receiver missing)
• Jochen (7/5): Good - Good size of Deluxe room Nice bathroom with Well working water pressure and warm water Comfortable bed Daily water bottle received Location 100m away from the kashmere Gate (Metro Station) and directly next to the monument No daily cleaning or Exchange of towels Surrounding rather not so nice
• Kumar (4/5): Disappointing - If u will say on the liking criteria, then proximity to Kashmere gate metro nd bus stand is plus point only Even during this season thr is no facility of hot water which is not understood..no bucket in room..no water in mug lying on table...even after paying 3000 the room was too conjusted to stay which is not justified...
• Samlazytrekker (9/5): Superb -
• Rajdeep (1/5): Bad -
• Saurav (7/5): Good -
• Kumar (6/5): Pleasant -
• Mohan (9/5): It was a pleasant stay with excellent service. - We liked the room and the support and help extended by the staff. The environment surrounding the hotel is not good , maybe as it is a bus stand,,
• Anonymous (6/5): Pleasant -
• Gaba (7/5): Good -
• Anonymous (6/5): Pleasant -
• Shweta (8/5): Please be transparent, don't raise hidden charges -

Photos