JW Marriott Hotel Sao Paulo
Location: Av. Das Nacoes Unidas, 14.401, 820 - Chácara Santo Antônio, Sao Paulo, br
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation and Amenities
Set in a building with a large landscaped garden, signed by Sergio Santana, JW Marriott Hotel São Paulo Unidas offers a 5-star experience in São Paulo. The hotel boasts a fitness center, concierge service, and spacious luggage storage. Guests can enjoy a continental or buffet breakfast at Restaurante Neto, offering traditional Italian recipes.
Relaxation and Dining Options
Unwind with indulgent spa treatments, take a dip in the modern swimming pool, or revitalize in the fitness center. The hotel's rooms and suites provide stunning views of São Paulo and top-notch amenities. Treat yourself to international cuisine at Neto Restaurant or savor drinks at the Bar Caju, offering classic Brazilian snacks.
Sophisticated Event Spaces
Whether for a wedding, social event, or business meeting, take advantage of the hotel's 14,681 square meters of customizable event space. Don't miss the opportunity to experience luxury and convenience at JW Marriott Hotel São Paulo Unidas.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Infinity pool
- Emergency cord in bathroom
- Paid WiFi
- Outdoor furniture
- Fruits
- Pet bowls
- Pet basket
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Access to nearby indoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Guest education on local ecosystems and culture
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Griffin King Suite - Executive Lounge Access
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a mini-bar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Free gym access
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Premium Double Room with Two Double Beds and Bathtub
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
-
Luxury King Suite - Executive Lounge Access
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, a mini-bar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Free gym access
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Luxury Suite, 1 Double Bed
1 Double Bed
850 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Executive Suite, 1 Double Bed
1 Double Bed
581 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Executive Suite, 1 Double Bed
1 Double Bed
569 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Deluxe Room, 2 Twin Beds, River View
2 Twin Beds
388-sq-foot room with river views
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Deluxe Room, 2 Twin Beds
2 Twin Beds
409 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Premium Room, 2 Twin Beds, Bathtub
2 Twin Beds
463 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Deluxe Room, 1 King Bed, River View
1 King Bed
388-sq-foot room with river views
Internet - Free WiFi
Entertainment - 55-inch Smart TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Executive King Suite - Executive Lounge Access
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and executive lounge access. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Free gym access
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Deluxe King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
-
Deluxe Room with Two Double Beds
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
-
Deluxe King Room - High Floor
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
-
Deluxe Double Room with Two Double Beds - High Floor
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
-
Premium King Room with Bathtub
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
Guest Reviews
- Marcel (10/5): -
- Sérgio (10/5): -
- Sandro Magosso (10/5): -
- Sara Capanema F (10/5): Acho que é um hotel excepcional, mas a cordialidade dos funcionários faz a diferença. - Funcionarios extremamente educados , muito bem treinados. Fazem tudo para vc com muita boa vontade. Não lembro
- Cesar Rideky (10/5): Foi uma estadia perfeita. - Tudo, o quarto é perfeito, a estrutura do hotel incrível e o tratamento é sem igual. Fiz o pedido de casamento da minha noiva e me ajudaram muito. Só tenho a agradecer! Nada
- Cejana (9/5): Estadia muito boa - Gostei muito do bar caju, do quarto, banheiro muito bom, chuveiro ótimo e atendimento excelente O ar condicionado precisa urgente de manutenção; Não está refrigerando
- Allan Charles (10/5): -
- Pablo (6/5): -
- Pablo (4/5): -
- Leticia (9/5): - Café da manhã bom, com boas opções. Pouca opção para permanecer no hotel… ficou algo apenas para dormir, não passar o dia.
- Italo (9/5): -
- jimmy6012 (10/5): Once again great - 2nd time here. 2nd great result. My only detractor last time was the pool was be repaired. Even that was resolved this time. Natalie was incredible again and was kind enough to arrange the cocoa/coconut dessert- Beijinho de Coco for me. She told me about them on my first trip and they were great. Jaqueline was awesome.. The dinner was great and Gabriel did a great job. Stay here if you can.
- Fernando (9/5): -
- Jefferson (9/5): Um oásis na cidade de SP - O atendimento dos funcionários é impecável em todos os sentidos. Desde a recepção, manobristas, restaurante, etc. Parabéns à equipe! O quarto estava bem limpo. O café da manhã é realmente um diferencial com opção a lá carte e buffet . O ovo Benedict estava perfeito! Única ressalva que faço aqui, de toda hospedagem, é a área da piscina. Necessita de maior atenção. A água estava um tanto suja. O fundo das piscina, principalmente na área externa, apresenta um “limo” escorregadio, assim como nas bordas. E aquela área próxima à borda externa de vidro, a água está verde, com bolhas e mal cheiro. Falta limpeza. Em um hotel desta categoria, isso merece atenção.
- paulo (10/5): - O quarto e muito cómodo, o staff simpático e também achei o local calmo, muito embora se se ouça o ruído do comboio. Muito embora o hotel não tivesse muita gente ao pequeno almoço somente no longe achei o staff mais prestavel, na sala muitas vezes era necessário chamar vários vezes.
- Yema (10/5): Excellent Stay - Excellent stay! The hotel is beautiful, the rooms are spacious, spotless, and very comfortable, the pool and spa 👌🏾. The staff are exceptionally friendly and attentive, always ready to help. A special mention to the breakfast, which is absolutely wonderful, delicious, varied, and the perfect way to start the day. I would highly recommend this hotel and would gladly stay here again. In 2 weeks, we stayed 2 times! To go back home
- Luiz Carlos (10/5): excelente - otimo café da manhã.
- Guilherme (10/5): Estadia perfeita em SP! - Atendimento e cordialidade dos funcionários, upgrade no quarto e café da manhã espetacular NA
- Claudia (10/5): -
- Yema (10/5): Best place to stay - I love everything, the facilites, the staff , the food, spa , pool, everything tip top! I really recommend. Nothing
- Yema (10/5): -
- Aleksandar (9/5): -
- Claudio (9/5): -
- Fábio (10/5): -
- Fausto Ferraz (10/5): Hotel excepcional - O hotel é excelente! Estrutura maravilhosa, quartos modernos e bem decorados. Academia muitíssimo bem equipada. Café da manhã maravilhoso. Serviço fantástico (em especial do spa do hotel). Sem críticas.
- A851HBdanielv (10/5): Very nice place to stay - Very good service. The best place to stay
- Ricardo Villanueva (9/5): Alta qualidade - Café da manhã, equipe de recepção e bar Caju Cama um pouco dura
- Jose Mario (5/5): - Location The staff
- Marcia (10/5): Dia perfeito. - Eu e meu marido fomos comemorar nossa bodas de casamento. Fomos muito bem recepcionados. Fomos atendidos pela Tami, ficamos encantados com o excelente atendimento e com todo o cuidado para que nossa experiência fosse incrível. Ela nos proporcionou uma cortesia com muito carinho, deixando mais especial essa data. Voltaremos com certeza.
- rodolfo (10/5): -
- Sergio (10/5): -
- cristianne, (9/5): - cafe da manha maravilhoso. quartos espaçosos e confortaveis. toda equipe do hotel super atenciosos.
- Andre (10/5): Um dos melhores hotéis que já fiquei - O hotel surpreendeu em tudo Nada
- Cybelle (9/5): -
- Stephane (9/5): Fantastico! - Qualidade do hotel (hard and soft) N/A Location...
- KiaraDaisyH (10/5): Incredible Staff, Modern Facilities - My husband and I stayed here with our two daughters, and we truly experienced the best customer service we’ve ever had. After staying at another hotel elsewhere in Brazil, we arrived with modest expectations—but this hotel completely exceeded them. We were able to check in early with ease, and the front desk immediately welcomed our daughters with thoughtful gifts. Natalia, who took care of the lounge each morning, was especially kind and attentive to our children. When she overheard my youngest mention her love for Hello Kitty, she went out of her way to print coloring pages just for her. She consistently checked in on us and made us feel genuinely cared for. Each day we were surprised with treats—cookies one day, fruit the next—and every staff member greeted us with warm smiles and a sincere sense of hospitality. The rooms were modern, beautiful, and spacious, and the location was perfect for our family. We would return in a heartbeat and highly recommend this hotel to anyone traveling to São Paulo. Thank you to the entire team for making our stay so special and for showing our family such incredible kindness.
- Sam Rodrigues (10/5): -
- katravler (10/5): Amazing - We had 12 hours in Sao Paola between long flights so decided to stay at this hotel to eat, sleep, shower and relax / recharge. What a gem !! The food was fantastic - Zuppa, tuna and meat Crudos and filet. Service in all of the hotel was superb from check in to check out. I highly recommend staying here regardless of trip purpose!
- Pedro (7/5): Ótimo hotel, porém atendimento precisa melhorar. - Quartos são grande e muito confortável. O staff sao simpáticos e bem humorados. Apesar do staff ser muito simpáticos não são eficientes, várias vezes tive que pedir duas ou três vezes para enfim atenderem o pedido, principalmente durante o café da manhã. Um dia esqueceram de passar o pedido para a cozinha, no segundo dia tive que pedir 3x para me servirem água.
- Manuel (10/5): Hotel impecável e serviços ótimos. - Um hotel lindo de decoração impecável, com um corpo de funcionários maravilhosos, excelente custo benefício. Para mim não tem nada que possa reclamar.
- ERICA CRISTINA PENA (10/5): Hotel excelente e equipe muito educada e solicita, nos proporcionou uma ótima experiência. - Da equipe, todos nos atenderam muito bem, da recepção ao café da manhã. Ainda recebi um mimo no quarto, pq era meu aniversário, deixaram bolo e uma cartão com uma linda mensagem.
- Renato Claudio (8/5): - Hotel otimo Restaurante fraco
- Marcos (9/5): -
- Raza (7/5): -
- Alexandre (10/5): -
- Walton (10/5): -
- Enrico (9/5): -
- Andrea (9/5): - The property was extremely beautiful and the location was perfect for the activities we had scheduled. Very luxurious decor and the granite throughout was stunning. The restaurant was gorgeous and the food amazing. We ate at the bar a few times and food was excellent. The drinks were excellent too! The rooms were quiet and beautiful - we slept so well! The only thing we would say needs improvement is when ordering drinks by the pool, it took 1 hour to get our drinks and the order wasn’t correct. We noticed others were experiencing the same that day.
- ricardo (10/5): Hotel 5 estrelas - Quarto, bar caju e café da manhã. Ineficiência na limpeza e organização na área da piscina
- Adalya (10/5): Conforto e beleza - Conforto
- MARCELO (7/5): correcto, como siempre - practicidad e higiene precio muy caro, lo use por necesidad
- Beatriz (9/5): -
- Renata (10/5): -
- Carolina (10/5): Excelente, recomendo - Gostei muito do bar e da música, me surpreenderam. E a equipe da recepção e do atendimento é excelente. O spa é ótimo também, assim como a academia. Minha única sugestão é que colocassem os chás disponíveis em algum lugar para que nós mesmos pudéssemos selecionar. Também acho que o serviço de quarto poderia ser mais simples e funcionar melhor.
- Carlos Renato (10/5): -
- Marilisa (9/5): - Conforto
- gdl_traveler1 (10/5): Pleasant stay. - Few JW Marriott properties like this. New facilities, modern decor, excellent service, loyalty program benefits. Spacious, clean room, comfortable bed, soft towels, and quality amenities. After a long way from the airport the staff was attentive, helpful, and friendly. The breakfast is plentiful and offers local dishes. Live jazz in the lobby on certain days. There's a shopping center next door with stores to buy travel essentials. Safe area to walk around. Would you recommend this hotel? Absolutely. Would we return? Definitely, yes; it would be our first choice in Sao Paulo.
- Matias (10/5): -
- David (10/5): Excelente - Las instalaciones nuevas y en perfecto estado. Todo muy limpio. El personal muy amable, hablan portugués, español e inglés. El desayuno es increíble. Un leve olor a humedad en un sifón al lado del sanitario.
- Roberta (10/5): -
- Vinicius (8/5): Muito bom, mas esperava um pouco mais. - Alto padrão, funcionários atenciosos, cama muito boa. Não tem ar condicionado quente, então nas noites frias passamos frio. A reposição do frigobar e snacks precisa ser requisitada, não é automático.
- Elias (10/5): - Equipe de funcionários me surpreendeu, fomos muito bem atendidos por todos, gostaria de agradecer a Andressa Paulino e Fernando Marinho pelo cuidado com a gente! Viajamos com nosso bebê e eles disponibilizaram check-in antecipado, microondas, banheira, berço, lixeira própria para fraldas, um kit mamãe bebê e brinquedos! Nossa estadia foi excelente.
- Gustavo (10/5): -
- Giane (10/5): -
- MillTill (10/5): Superior - OMG where do I begin….my family had the best experience. The JWM made our experience in São Paulo so very special. The employees treated us like family, they were helpful with every single need. From the lovely ladies and gentlemen at the front desk to the concierge(who I might add should be a national treasure of Brazil) was the absolute best. The young man at the lobby bar with the Limoncellos was such a beautiful soul(I think his name was Mathias). The beautiful ladies in the lounge on the 12th floor was the highlight of our trip, they really took hospitality to the the next level. OBRIGADO Linda!!!for a 5 star experience.
- Walmir (7/5): Boa estadia. - Conforto das instalações Relação Custo/ Benefício
- Marcelo (10/5): -
- Nzola (9/5): -
- Renato (10/5): Un hotel de lujo increíble pero MUY mal ubicado - La arquitectura y diseño del Lobby, las piezas son elegantes y espaciosas. La ubicación es PÉSIMA, esta lejos de todo.
- Shehu (9/5): -
- Claudia (10/5): Adoro e sempre volto. - Experiência sempre de ótima qualidade. Equipe cordial. Quarto confortável, apenas deixaria como sugestão melhorar a iluminação. Para nós , mulheres, para maquiagem fica um tanto quanto escuro.
- Vince (10/5): - Had a wonderful experience at this JW Marriott
- Mario (8/5): - Decent stay
- Caroline (10/5): -
- Gersan (8/5): - Built initially by The Four Seasons Hotel chain, this is a beautiful property with high quality design and decor elements. But the wear and tear is already visible in the wall paper, wall corners and edges where luggage and other things are bruising the paint and stucco, even stains in the room's furniture as well as noisy mini bar fridges.
- marcelo (9/5): - Nos gusta mucho todo el hotel .. Nada
- Luiz (10/5): -
- Lucas (10/5): New facilities, great breakfast - Great facilities, great decor. Weird region of São Paulo to build a hotel in, but convenient if you need to be around those parts. Breakfast was very impressive - felt like 5star hotels in China. Staff need more training
- Edison (9/5): -
- Rocha (10/5): Exceptional - I have stayed in the same company in others countries. They are very good. By the way, Marta from the breakfast was really kind and happy woman. Good staff makes all difference.
- Conrado (9/5): Superb -
- Verified traveler (10/5): Avaliação estadia hotel - Estadia incrível. Atendimento de primeira qualidade. Eu e minha esposa adoramos! Um destaque especial para o serviço do café da manhã, especial para Márcia e Dhonne, pessoas incríveis e muito solicitas!
- FABIO (10/5): - Estadia impecavel.
- Camila (10/5): Exceptional -
- Camila (10/5): Exceptional -
- RUY (10/5): - Good
- Andre (10/5): - Massage
- Robert (10/5): - Super friendly staff- excellent condition - rooms are well appointed and spotless- food is excellent A bit pricey- but worth it
- Oluwatosin (10/5): - Lovely hotel. Great location.
- Sangyeol (10/5): - Very friendly staffs
- LETICIA (10/5): - Hotel incrível desde o hall de entrada, até cada detalhe da acomodação. Super limpo e bem localizado. Recomendo!
- Emerson (10/5): Uma experiência completa e perfeita - Tudo impecável do estacionamento, passando pelo check-in (deram um ursinho, um livro de colorir e lapis de colorir para a minha filha), até a entrada no quarto, que estava excepcional. O restaurante é ótimo, jantamos e tomamos café da manhã.
- Verified traveler (10/5): - A estadia foi incrível! Fizeram um up grade no nosso quarto, deixaram mimos, foram super atenciosos. Ficamos encantados do começo ao fim . Espero poder voltar em breve.
- jimmy6012 (10/5): If in São Paulo- stay here. - Impeccable service. Impeccable food Impeccable rooms. The lounge has a wonderful view. Possibly the best I have stayed at (I am at Marriotts 75-85 nights a year). I have spoken with eight different staff members in my first eight hours. Nearly all knew this was my first trip to Brazil/Sao Paulo. The lounge staff found me a running route after learning I liked parks. The doorman stopped me in the hall and took me to the Maitre Di because I said I like to explore new cities. He knew they could find something nice to do (and safe). A private tour of São Paulo is now booked for me. Great shopping and restaurants nearby too. The only fault in my stay is the swimming area is closed for maintenance.
- Q6487MDmarkm (10/5): very good - excellent hotel, professional and attentive staff, the restaurant is very good, also for breakfast. the rooms lack sufficient lighting, which is a common problem in most hotel. quite unconformable to do anything in the room without sun light. overall one of the best hotels I have visited this year
- Ellen (10/5): Exceptional -
- JOELSON (10/5): Simplesmente perfeito - Hotel moderno, com serviço impecável, restaurante e bar perfeitos. Foi uma experiência maravilhosa e com certeza voltarei
- Spencerpt (8/5): Very good - The rooms are spacious and very clean, with a comfortable layout that makes for a relaxing stay. The staff were friendly, helpful, and always welcoming. The SPA facilities were excellent — well-maintained, relaxing, and a real highlight of the stay. Overall, everything was quite good, and the experience met expectations in every way. A solid choice for a comfortable and enjoyable stay. For the high rate charged for a single room, breakfast should be included. Also, the fridge in the middle of the room was quite noisy at night, which was a bit annoying.
- Natalia (10/5): - Pasamos unos días espectaculares! Atencion top 10. Volveríamos sin dudarlo.
- Allure (8/5): Normal - Normal
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