Royal Central Hotel and Resort – The Palm
Location: Palm Jumeirah, East Crescent, Royal Central Hotel, Dubai, The Palm Jumeirah, 9970, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Escape to the luxurious Royal Central Hotel and Resort – The Palm, where your dream getaway awaits.
Indulgent Spa Experience
Unwind at our full-service spa, offering rejuvenating massages and refreshing facials to melt away your cares.
Exciting Recreational Opportunities
Dive into relaxation with our outdoor pool, take a revitalizing session at the health club, or indulge in some time in the sauna. There’s something for everyone to enjoy!
Gastronomic Delights
Savor delectable cuisine at our onsite restaurant or poolside bar, with convenient 24-hour room service available. Consider our all-inclusive rates for a worry-free dining experience.
Your enchanting retreat in Dubai awaits—secure your stay at Royal Central Hotel and Resort – The Palm today!
Important Information
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Free beach shuttle
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Braille or raised signage
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Reception hall
- Covered parking
- Secured parking
Rooms Available
-
Superior Double Room with Hotel Private Beach Access
1 King Bed
322 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Superior Twin Room with Hotel Private Beach Access
1 Twin Bed
322 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Deluxe Double Room with Balcony and Hotel Private Beach Access
1 King Bed
322-sq-foot soundproofed room with a balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
-
One-Bedroom Suite with Sea View and Hotel Private Beach Access
1 King Bed
538-sq-foot soundproofed room with a balcony/patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Deluxe Twin Room with Balcony and Hotel Private Beach Access
1 Twin Bed
Features a private balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Premium Room with Sea View and Hotel Private Beach Access
1 King Bed
322-sq-foot soundproofed room with a balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
Guest Reviews
- Yuriy (10/5): - Very clean and pleasant hotel, good beach
- Masoud (10/5): - The shower, and toilet drainage were not functioning well.
- Sayontani (2/5): - A lot of things were not working in the room such as the kettle and when asked from the staff they didn’t attend the request. Just ignored it
- RONY (4/5): - Like: Affordable hotel in Palm Jumeirah. Friendly Staff Access to the beach Dislike: Very bad plumbing damages in the rooms (like damaged doors, sinks...) Insufficient parking spaces at peak reservations
- khaled (4/5): - Bad
- Samara (10/5): - Excellent The staff are friendly Private clean beach
- dawn (6/5): - Staff were lovely. Had a problem with our balcony door someone was there to fix it within 5 mins. Take bad with additional charge for early check in have been to lots of hotels who will let you in if your room's ready with no extra charge.
- NATALIA (10/5): - Close to the beach ⛱️ Excelent service 👌 Delicious food 😋 Kindly suggestion is to add fish menu 😋 Overall we had a perfect stay in Royal Central hotel 🌟 🌟 🌟 🌟 🌟
- Gurpreet (10/5): - Awesome place
- Ranjeeta (10/5): - Such a beautiful place where the staff were so friendly and very welcoming. Will definitely recommend this to friends and family.
- Constantin (8/5): - Staff very pleasant.
- Rizkallah (6/5): - The property is classified as 5 stars. From my experience it is at best 4stars. Therefore my low rating in comparison to any 5 stars property in Dubai. Plus some points I consider as rip off like an very average breakfast around 40usd PER PERSON or charging for a bucket of ice or charging for a checkout at 2 pm
- robyn (10/5): - I recently stayed at the Royal Central Hotel and Resort – The Palm, and it was amazing! The views are stunning, and the staff is super friendly. The rooms are spacious and beautifully decorated, and the amenities, like the infinity pool and beach access, are perfect for relaxation. I highly recommend it for a luxurious getaway!
- Sarah (10/5): - It was very nice
- mike (8/5): - Service and staff were amazing.The rooftop restaurant was fantastic
- Debra (8/5): - The only issue is it’s far on the palm so the drive to it takes a while
- MOHAMMED (8/5): - Had stayed before for its peace and quiet but sadly the Saturday seems to have changed and had the Poolside DJ blasting music through single glazed windows If you are planning a relaxing Saturday afternoon don’t go as the poolside live DJ will definitely spoil your quiet planned afternoon Otherwise the hotel is excellent Staff are very helpful and prompt in serving Duty manager was understanding regarding the music but sadly not much could be done I suppose the hotels are trying to keep pace with nearby hotels with live DJs The hotel is very family oriented so good atmosphere
- Verified traveler (8/5): Use it only if the price is convenient - Far away from points of intererest, but has a nice beach with a reasonable amount of water. The sun comes out late, due to the height of the building.
- Aliah (10/5): I like it - Very good
- George (6/5): - First of all, I should say the beach resort is lovely and the area around the pool with live dj and bar is a really enjoyable place to spend your time. However, we faced some issues upon arrival. Me and my partner had only booked for one night to enjoy the palm. They let us check in early, which we were very grateful in. But our room didn’t live up to expectations… the bathroom worked as a wet room, but with the shower no more than a foot away from the toilet and clearly something wrong with the drainage, the bathroom was literally flooded after no more than a minute under the shower. We took this up with the front desk and after some persisting, a lovely supervisor apologised and allowed us to move room. She was very attentive and upgraded us to a sea view which again, we were extremely grateful for. This did turn the experience around and we had an enjoyable afternoon… but the whole escapade took up a considerable amount of time and for the nightly price, we both thought the first room was a little unacceptable for a five star hotel. The breakfast was also ridiculously expensive… £68 for two people to buy the morning of. Overall, we felt that the interior and overall layout of the hotel was a little worn. For the price and rating, we really expected more.
- Thomas (10/5): - It was a singular honor hosting my guest. Am certainly grateful as they enjoyed their time! God bless!
- Eiad (10/5): - We enjoyed the stay very much
- Gloria (8/5): - The property was really nice and clean. The staff was great. The only things were the hotel did not have anything for visitors to do while they were there. The full board only counted for the buffet and the food was not that great. And the selection of food was very limited. If we had known that full board was only for the buffet. We would have just purchased our food daily from the other restaurants inside the hotel.
- Nicola (10/5): Wonderful ! Service excellence ! - Overnight on the Palm to finish our honeymoon. From check in to the special surprises they organised for us were just wonderful ! Whilst it’s pretty far around the Palm it’s so peaceful! Highly recommend !!
- Sylvia (8/5): - Friendly staff, clean facilities
- Haley (10/5): - Amazing staff and beautiful location Thank you to all x
- aneesa (10/5): - Friendly staff, great ambiance. Very clean
- Paula Alexandra (10/5): - It was only a day to gain courage to move on to Australia but the stay was super relaxing specially due to the fact that the staff is really 5 stars.
- Zeenat (8/5): - For a stay on The Palm, it was fantastic. Reasonably priced, good facilities with decent beach space and pool access. We paid for a partial beach view but were kindly upgraded to a full beach view which was lovely and meant we could watch the beautiful sunset. The hotel is very clean, great service by the staff and they were super helpful when we needed recommendations. We did have an issue with the shower, in that we couldn't get the hand held showerhead to work but there is an overhead option. Overall, we had a great time! It is a bit far to get into and around the main centre, however if you're looking for a reasonable option on The Palm then this would tick all your boxes.
- Carlos (10/5): - Great!
- Justin (6/5): - We liked the staff’s eagerness to help the guests and the beach access. We did not like how limited the gym facility was, we did not like how expensive the drinks were, we did not like the fact that our view was a dirt lot that was littered with trash, and we did not like how crowded the beach and pool area felt during the day.
- Savannah (10/5): Absolutely amazing! - I have absolutely no complaints about this property! We were welcomed with drinks at check in and the service was great the entire time. The food was incredible with a ton of food options. I got the chance to even go on a jet ski right from the beach. Views and beach access were incredible. I’d definitely recommend this place to anyone!
- Asma (2/5): - I woke up to ant bitting me. The ant were everywhere. I told the manger. he told me, I can give u free food. Worst stay ever.
- Manjot (2/5): - Na
- James (10/5): Everything We Wanted - We went away for a 5 day break and the hotel and staff could not have been better. Exactly as detailed on website and not being as large a hotel as many on the Palm was definitely a major plus for us.
- SUSANA (10/5): - From arrival to departure the service was amazing! I would definitely recommend and stay here again! Thank you for making my birthday amazing!
- satish (4/5): - Common areas are good so as staff. Balcony door had issues . Bath room sink dont work. TV did not work . I have to call house keeping for this to repair. Expected them to check before allocating room.
- philip (4/5): - On the palm
- Gregory (10/5): - The view was great and very clean pools as well as the beach front. The staff were very professional and helpful
- Nicole (10/5): - Excellent property, service and friendly staff. Enjoyed my stay there.
- ARASH (10/5): - Everything was perfect
- Carl L (8/5): - Nice pleasant staff very accommodating
- Mishil (10/5): - very good
- Verified traveler (8/5): A good choice for the Palm - A very good option on the Palm. Great location steps from the Gulf. Good facilities. A nice restaurant with a very good breakfast. Good concierge staff. Premium room was not premium, just standard. Wifi kept disconnecting. Worth it if price is discounted or with a promotion.
- juan c (10/5): - Nice
- Mohamad Salem Ali (10/5): - Great beach and staff
- Rashida (10/5): - My husband and I stayed 7 days for our babymoon. The staff was so kind and helpful. All the decor was beautiful and updated. We choose the half board option and that helped a lot to minimize spending. I would definitely stay again and recommend to any families or couples.
- Michael (10/5): - We had to wait some time for the room but still got it before the scheduled time (we arrived early). Room was very nice, facilities were great, beach was great, almost everything was excellent. Only one issue was the pool bar where the staff were not really on top of which customer was next in the queue and they also had the habit of serving multiple customers at once and missing drinks of peoples order. This for me was a minor inconvenience and something for them to work on. Overall though i highly recommended the hotel.
- Abiel (10/5): - My overall experience was AMAZING at the Royal Central Hotel The Palm. From the moment we arrived everyone onsite was welcoming. Rooms were thoroughly cleaned (Thank you Nada Raj). This person was so kind and genuine, it was a pleasure seeing him each day. Front desk clerk Anas, Jaz, Hiba and the front desk were all too kind to me. Pool staff, Gregory, Goodwin, and anyone else I missed, Thank you! Great experience and would recommend to anyone to stay at this location.
- Bellkiss (10/5): - There is a beautiful view to the hotel Burj All Arab. Hotel is very nice and very clean. Easy access at the Palm. About 15 minutes ride when you enter the palm.
- Yaacov (2/5): - The worst ever Horrible hotel in every way possible
- Segundo Luis (10/5): - Excellent hotel an amazing surprise, 5 Star hotel with affordable price, special mention to housekeeping Mr.Shankar who when above and beyond to make us feel appreciated and at home. In general 0 complaints will definitely go back.
- Andrei (2/5): - I've purchased regular room because of the acceptable price and almost immediately received an email suggesting an upgrade to premium room. I decided not to rush on that and responded that I need some time to think. But when I arrived to the hotel they told me that I've "made an upgrade over the phone so I need to pay for the upgrade" which is not true because I've never called this hotel. The sea view is quite good but be prepared to see lots of crows flying around their beach and sitting on your balcony. They do not have any playroom for children open as well as noone who can watch your children. Do not visit their grill place downstairs if you don't want to have issues with your stommmack for few days. Noone wears masks on the beach and third of the people on the hotel premises. There is a construction work going on so be prepared to smell the paint and listen for the noise. And finally in case if their "lab" (located on the first floor and provides tests being made in your room, I suspect that's a scam) finds that you're COVID-positive and reports that to DHA they're going to get rid of you ASAP kicking out you from your room in 20 minutes after the DHA call. I spoke to the DHA representative who told me that I can stay isolated and have at least one night to spend there but then got a call from Reception saying that their manager has decided to urge the process requesting the taxi. He has declined to speak directly to me btw. Worst experience this year.
- Noémi (2/5): - The hotel is very nice, but the staff is awful. They could never be reached when we had questions before the trip. To date, car rental has not returned the 4000 AED deposit, no one is available in this regard. OUTRAGEOUS! We would never choose this hotel again.
- Verified traveler (8/5): - I like the pool area, I wish the breakfast was more exciting. I like the friendly atmosphere.
- Verified traveler (10/5): - It was a great experience!
- Verified traveler (10/5): - Nice poor, customer service
- Beshoy (10/5): Amazing stay - Amazing stay People are very friendly and professional starting from the front desk till the room service guys and the restaurant people are amazing Highly recommend
- Ibrahim (8/5): Looking for good sea view? - Good location, nice sea view but there is an issue to get a supermarket close to you and there is one restaurant only.
- Verified traveler (6/5): - Nothing
- Verified traveler (10/5): - This was the Best. The staff the amenities and everything was better than expected.
- Verified traveler (10/5): - The Staff and private beach
- Verified traveler (10/5): - Great!
- Caleb (10/5): Amazing Experience Relaxing Vacation - The staff was amazing and the Hotel was beautiful. I will definitely go back.
- Verified traveler (4/5): - Very disappointed in the room service staff here. I stayed at the hotel for a couple days. The pool is really nice and the beach out front is beautiful. The rooms are nice as well. I ordered room service a few times a day and never once did they get the order right. They also left a credit card reader in my room at one point - and called me at 11PM to come pick it up which woke me up. I said it was too late and they could get it the next day and they literally made me get up and put it outside of my room. Very disappointing considering the hotel is so nice. The servers at the bar by the pool are also really bad and rude. They don't buss their tables for hours so the birds drag food everywhere. And they don't come check to see if you want another drink and are rude if you come up to them to order. The concierge was very nice and accommodating. Very convenient that they can send a covid test to your room with 24 hour results. The property is really nice, but the staff ruins it. If you stay here I would go elsewhere for food.
- Verified traveler (10/5): - We have stayed at Royal Central more than once. We are always greeted by Emmanuel and Gabriel and all the staff at the front desk are efficient, friendly and most welcoming. The location is amazing. Views of Palm Jumeirah, Atlantis and magnificent sunsets. Nice quiet beach with great service from Emmanuel and Ramesh. Spacious new and clean rooms, excellent beds and pillow menu. We have stayed at the different rooms at the hotel and both the suite and the deluxe room are very quiet, dark at night, spacious and comfortable. The staff is excellent. Ajay Kept our room clean this time and it was always very clean and well supplied with water, coffee, extra towels and all we needed .The staff is very accommodating if you keep a kosher diet and attended to all our needs for Shabbat. We used the spa for massages and were very happy with he services. Sasha was specially good.
- Verified traveler (10/5): - The View
- Emad (10/5): enjoyable stay - very nice experience , The facility is in great shape and the staff are extremely helpful
- Verified traveler (10/5): - The hotel is in the beautiful Jumeirah Palm Island. Magnificent views. The service and staff are amazing. Our special thank you to Emmanuel and Gabriel who always greeted us with a warm smile and excellent service. Special thank you to Sankar, Emmanuel at the beach, Cristina on the 9th Floor restaurant, the kitchen staff who always accommodated our special diet requests. We will definitely come back to Royal Central and highly recommend the hotel to anyone visiting Dubai.
- Verified traveler (4/5): - Food is terrible
- Verified traveler (8/5): - Very nice hotel. Staff was great. The view from the room... amazing
- Verified traveler (10/5): - Very pleasant hotel, nice room (worth taking the upgrade for full sea view), and friendly staff. Only downside was time to get food and drink orders on the beach
- Firas (8/5): Relaxing and luxury - The hotel is new and the service is great, only there is only one person at reception in few times so it cause a bit of delay The beach and pool is so clean and good with great stuff The hotel location is at end of palm, a bit far from services but that could be relaxing too Highly recommended and would Come back for sure, great value for money
- Verified traveler (8/5): Romantic set - All was good except the romantic set ( cake + fruit + flowers ) that I paid 250 aed was a very poor quality , I was disappointed
- Ann m (8/5): - Could’ve been cleaner
- Verified traveler (10/5): - Very nice hotel. Big rooms. Relaxing beach. Far from city, you need a car or taxi. Shuttle bus is available for Emirates mall
- Verified traveler (6/5): - Nothing special about this hotel, it’s more rated then real condition and offer is.
- Verified traveler (6/5): - Lovely Palm view. Breakfast buffet very boring. Oldest towels I have ever seen, some actually looking like rags, had to buy my own towels after getting tired of complaining. Staff acting like they want us to quickly move out.
- Innocent (10/5): - Customer service was good love to visit again reception well trained
- Ibrahim (8/5): Good but far from the city - Place was good but too far from the city. Food was limited options and restaurant and closed early.
- maher (10/5): - One of the best hotels i have booked in dubai, the service, food, private beach made me reebok it for 2 extra days. The hotel take covid 19 seriously and that make us feel more safe.
- Verified traveler (4/5): Overpriced Disappointment - The hotel is beyond overpriced for what you receive. Yes the views are amazing but everything else is substandard. We booked half board and the food was AWFUL both at breakfast and dinner and the managers seemed unable to deal with complaints in the correct manner. The room was no cleaned properly and we were not given basics such as hand towels. Overall, I was completely disappointed by this hotel and will never return.
- Verified traveler (10/5): - Not a too big hotel bit very nice . Good breakfast , very helpful staff.
- Kenneth (8/5): Wonderful staffs - My stay was good. The staffs were excellent. The location is somewhat secluded. Hence, if you want to go anywhere except the beach of course you have to take a cab.
- Verified traveler (6/5): Unaccommodating - I changed room twice and they were not accommodating. Every little thing I had to pay for. In addition to that it was my bday and I feel in hospitality they should extend some small courtesy as a nice gesture at times, make guests feel valued that they chose to spend their special day with them.
- Jason (10/5): - Loved the location the service the hygine the price the offers also the breakfast.
- Verified traveler (6/5): - Hôtel 5 étoiles à revoir.. beaucoup de choses qui vont pas Par contre geste commercial car problème de fuite d’eau . Petit dej au top 👌.
- Saina (10/5): Excellent experience - Our stay was excellent! Really nice staff, very friendly and professional. Especially Mr Emmanuel was very welcoming every single day. I would highly recommend Royal Central Hotel The Palm. Many thanks again all.
- Nigina (10/5): - Amazing stay! From head to toe! Just the wall is pretty thin could hear everything ... other than that everything was organized, staff were professional and the pool is gorgeous:)
- H.k (10/5): - This Hotel has a very nice and spacious private bea ch. Staff are always very helpful and always strive to make your experience pleasant. Due to the location of the hotel, there is significant transportation required to get around to the city. As a result, taxi fares are a little higher than usual. However, the hotel provides shuttle transportation if any guests require it. This is outlined during check in procedures. The atmosphere around this hotel is amazing, very family friendly and the views are stunning. Well worth every bit of money. Will be staying here again soon
- Verified traveler (10/5): - Lovely hotel location brilliant unfortunately because of the coronavirus virus everything was shut down therefore we could not enjoy our trip . We had to return early as planned . Dubai was on lockdown . 😣
- Ahssan (2/5): - Such a disappointment from mould on the bathroom curtain, Live wire in the shower(yep in. The shower). They did change the room and found an unexpected guest in the bed - broken glass. Front desk seemed uninvolved, just changed the room. Foods great, pool and facilities are disappointing . Cut my stay short - again offered a another room,. They didn’t seem to care or take feedback. The Palm is amazing - this has to be one of the worst hotels I have stayed in anywhere , and yes I include staying for a night in Dudley
- Verified traveler (10/5): Great Stay & Stunning Views! - this place is a gem albeit the location. it's far into the palm where you're confined to the hotel and beach but that's what you're paying for anyways. we stayed in the room with the sea view and the view is STUNNING. especially when the sunsets! the rooms that are in the same column as 510 is right smack in the middle in view of the setting sun, with The Atlantis in the back. food was okay. we paid AED100/pax for buffet lunch where the spread wasn't fantastic but just alright. the mains selection was limited but lots of desserts and appetisers though! for the price it's decent and not crazy overpriced for a 5* hotel. breakfast was also alright. food options could be better and more exciting! if there was a great breakfast buffet spread, i'd give a 5* excellent rating. food was the only thing lacking. other than that, this hotel is still great. staff are nice and helpful. they have shuttle bus to the Outlet village and Nakheel Mall which is nice if you want to get out of the hotel. if you enjoy doing nothing and lazing around the pool/beach, this is for you.
- Verified traveler (4/5): - Overall unhappy,the only nice was our cabin steward..Karin.Last night we had an ants in our room?!Hotel with 5* is overrated...Overpriced and should focus on friendliness and efficiency...
- Verified traveler (6/5): - Cheap but the staff need more improvement in communication. We had to pay cash for our in-room service. Because the card machine didn’t work!! First time I heard this and first time it happened to us!
- Erika (10/5): Amazing stay - An amazing hotel, in a great location! Great price for such a prime location
- Sourav (8/5): - Overall it was a good stay for me. The staff were friendly. The view from my balconies were amazing. The pool is also very nice. Food was good also. Gym in the rooftop was fun. Few things that were a no no. The couch in my room had bold stains- not sure how the hotel could overlook this for a hotel in the Palms. The steam room was out of order- no biggie. Happens sometimes. Am sure it got fixed now.
- Verified traveler (6/5): - They charge me double the amount of there own website the front desk were rude but the host and car service were very nice they were the best part the hotel
- Verified traveler (10/5): - Everything was perfect. But room towels are too old.
- CHUNG (8/5): Soundproof for Room 320 - Everything seems perfect, but, may be because my room was next to the room keeping room @ Room 320. And, somemore the soundproof inside the room is not good. i can hear clearly what the staff is talking outside the door. You need to install a solid door. As you know, sound proof may greatly affect a guest's comfortable and affecting the quality of sleep. Thanks!
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