MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane
Location: La cour route du Giffre, Samoëns, Haute-Savoie, 74340, Samoëns, FR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa, complemented by a spa tub and sauna for ultimate relaxation after a day on the slopes.
Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and an arcade/game room. The ski shuttle ensures easy access to the slopes.
Delightful Dining
Savor a satisfying meal at the hotel restaurant and unwind with a drink at the bar/lounge. Start your day with a delicious continental breakfast.
Immerse yourself in luxury at Hôtel Alexane, ideally located minutes away from attractions like Jaysinia Alpine Botanical Gardens and Samoens Ski Resort. Book now for a memorable stay!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10 AM to 8 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 05:00 PM - anytime
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Fireplace in lobby
- Arcade/game room
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Ski storage
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Fireplace in lobby
- Ski storage
- Breakfast available (surcharge)
- Arcade/game room
- Multilingual staff
- Full-service spa
- Meeting rooms
- Smoke-free property
- Ski equipment rental shops nearby
- Billiards or pool table
- Free self parking
- Free ski shuttle
- Ski passes available
- Pool sun loungers
- Electric car charging station
- Banquet hall
- Covered parking
- Secured parking
- Coin laundry on site
- Stair-free path to entrance
Rooms Available
-
Suite Appartement Executive Mezzanine
2 Double Beds and 1 Double Sofa Bed
Features a private balcony
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Oven
- Stovetop
- Toaster
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Superior Double Room
1 Double Bed
291-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Executive Suite
2 Double Beds and 1 Double Sofa Bed
915-sq-foot soundproofed room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, twin sofa bed, and phone; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Oven
- Stovetop
- Toaster
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Comfort Suite
2 Double Beds
538-sq-foot soundproofed room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Family Suite
2 Double Beds
592-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Deluxe Double Room
1 Double Bed
344-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Family Apartment
1 Queen Bed and 2 Twin Beds
646-sq-foot soundproofed room with a balcony
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Oven
- Stovetop
- Toaster
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Executive Duplex
2 Double Beds and 1 Double Sofa Bed
807-sq-foot soundproofed room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, twin sofa bed, and phone; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Oven
- Stovetop
- Toaster
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
-
Junior Suite
1 Double Bed
484-sq-foot soundproofed room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and highchair; cribs (free) available on request
Comfort - Daily housekeeping, heating, and heated floors
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Baby bath
- Baby monitor
- Changing table
- Heated floor
Guest Reviews
- Rachel (8/5): Downgraded on our 2nd visit - This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
- Greta (6/5): - La struttura è molto bella, personale reception molto cordiale, camere e locali puliti, relativamente alla struttura nulla da dire. Per quanto riguarda i servizi abbiamo usufruito dell'area relax ma la presenza di minori senza controllo genitoriale, fa si che diventi un area giochi, l'idromassaggio era praticamente la vasca tuffi e giochi con fontanelle dei bambini. Quindi niente relax. Inoltre abbiamo usufruito solo un giorno della colazione che propone l'hotel presso il ristorante FABIO a 20€ a persona, cibo scarso e scadente e soprattutto cappuccino che sapeva di acqua sporca imbevibile .. abbiamo dovuto optare per la colazione presso la pasticceria Tiffany che con ottimo cappuccino e brioches favolose ..ci è costata € 4,60 a persona....direi che dovrebbero essere rivisti un pò i prezzi e soprattutto ciò che viene offerto. Diciamo che i servizi quest' anno sono stati un po' deludenti .. ci sarebbe qualcosa da rivedere.
- Christa (10/5): - Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
- Mark (10/5): - Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
- Daniel (10/5): - Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
- Genevieve (10/5): - Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
- Dave (10/5): - Amazing place, please don’t go as we want availability to come back again lots lol!
- suzanne (10/5): - Fantastic
- Sneha (8/5): - Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
- Gavin (10/5): - Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
- Kurt (10/5): - Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
- Patrick (10/5): - The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
- Martine (8/5): - Très belle résidence, bien située. Personnel à l’écoute.Bon standing
- Yan (10/5): - Great place
- laurent (10/5): - Séjour fantastique et personnel aux petits soins.
- Chris (10/5): Stunning gem of a hotel - Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
- Søren (10/5): Fantastisk hotel med god beliggenhed - Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
- Martine (10/5): Établissement de qualité - Magnifique établissement très bien équipé, personnel aimable et compétent.
- Claire (10/5): - Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
- Karen (10/5): Séjour inoubliable - Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
- thifaine (10/5): Superbe!! - Hôtel des plus sublimes!! la détente, le calme et la chaleur y règnent. Les suites sont décorées avec goût tout comme le reste de l’hôtel, le spa est parfait, il y’a tout ce qu’il faut (piscine bain nordique sauna hammam jacuzzi pataugeoire douche sensorielle, vous pouvez aussi vous faire masser pour une détente ultime. Le petit déjeuner est délicieux (mention spéciale pour le pain perdu brioché) et tout ça idéalement situé dans le joli village de Samoëns. Une véritable découverte et nous reviendrons pour tester les deux autres étages car chaque étages à sa décoration🤗 mais nous reviendrons à 3😂😂
- thifaine (10/5): Superbe!! - Hôtel des plus sublimes!! la détente, le calme et la chaleur y règnent. Les suites sont décorées avec goût tout comme le reste de l’hôtel, le spa est parfait, il y’a tout ce qu’il faut (piscine bain nordique sauna hammam jacuzzi pataugeoire douche sensorielle, vous pouvez aussi vous faire masser pour une détente ultime. Le petit déjeuner est délicieux (mention spéciale pour le pain perdu brioché) et tout ça idéalement situé dans le joli village de Samoëns. Une véritable découverte et nous reviendrons pour tester les deux autres étages car chaque étages à sa décoration🤗 mais nous reviendrons à 3😂😂
- Diane (10/5): Superbe hôtel - Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
- Eric (10/5): - Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
- David (10/5): - Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
- Paul (10/5): - Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
- Philip (10/5): Fabulous - Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
- Patrick et nathalie (8/5): Hôtel magnifique - Séjour dans un très bel hôtel notre grosse déception est qu un quatre étoiles sans climatisation dans la chambre alors que beaucoup de bruit dehors c est dommage pour le repos des nuits…..
- J Christophe (10/5): Excellente adresse!!! - Etablissement excellent tout comme son emplacement, deux jours transporté dans une ambiance et une déco extra ordinaire!!
- Philippe (10/5): Le plus bel hôtel visité à ce jours ! - Le plus bel hôtel visité à ce jours, sans oublier l'accueil qui fût à la hauteur de l'établissement. Personnels souriant, serviables, très attentif à notre confort !
- STEPHEN (10/5): Great hotel, well looked after. - Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
- Sian (10/5): Wonderful - Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend
- Patrice (10/5): Inoubliable! - Tout simplement fantastique!
- Asaf (10/5): Best place to stay in your ski vacation at Samoens - The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
- Naomi (8/5): - Hotel ist vielversprechend, jedoch gab es bei uns zu viele Kleinigkeiten, die gestört haben. Zum Beispiel hat es im Zimmer sehr stark nach Abwasser gestunken. Wir haben es dem Hotelpersonal mitgeteilt und es kam nach einigen Stunden jemand vorbei und konnte das Problem beheben. Die WC-Bürste hätte seit einiger Zeit gewechselt werden müssen. Ist keine teure Anschaffung, jedoch sind die Gäste sehr dankbar dafür. WC-Papier hatten wir keine einzige Reserve Rolle, logisch merkt man dies erst wenn es benötigt wird. Im Lift sowie Spa Bereich hätte es auch nicht geschadet öfters den Boden zu reinigen. Kleine Verunreinigungen vom Vortag waren am nächsten Tag immer noch vorhanden. Zum Frühstück können wir nichts sagen, wir haben nie im Hotel Frühstück gegessen.
- Bruno (10/5): - Prestations de grande qualité, personnel au top
- Robert (10/5): Outstanding hotel in every way. - We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
- Darren (10/5): - Fabulous hotel from start of the holiday to the finish will be staying again..
- Andrew (10/5): Hotel Alexane - Lovely hotel and spa expensive but not excessive. You get what pay for. Staff very efficient and attentive espevially Juliette on reception and the batman whis name i didnt catch.
- Steven (10/5): Skiing 2022 - Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
- Lucas (10/5): Magnifique séjour ! Mais petit-déjeuner à éviter - L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
- Verified traveler (10/5): Amazing new modern chalet in Samoen - New, Modern chalet in the centre ville. Amazing facilities like heated swimming pool, steam bath, jacuzzi etc besides the games room equipped with pool table, dart board and sound-proof theatre. Great for skiers or outdoor trekkers or simply for those enjoying the facilities at the accommodation as the town is sadly quiet and lack the vibrancy of the town centre in Megeve.
- Philip (10/5): Alexane. - Service was excellent. Lovely rooms, well decorated in keeping with the mountain setting and immaculately clean. Fab facilities if you want to stay in nice bonus of underground parking. Service and staff were excellent and very helpful throughout.
- Simon (10/5): - Fantastic hotel and great service
- Verified traveler (10/5): - Well thought out hotel with great amenities and things like personal ski lockers. Fun piano evening. Helpful staff.
- nicola (10/5): Great hotel - The hotel was gorgeous with fantastic facilities and very accommodating staff
- Verified traveler (8/5): - We stayed here for 8 nights. Overall it was a good hotel. Nicely decorated, location is good (close to restaurants and shops), reception staff is nice and helpful, room is big enough for 2 people, warm and comfortable but they need to improve daily room cleaning service. Windows and mirrors were not clean properly. Dust everywhere. And they washed the glasses and cups in the bathroom. It was disgusting. The spa and pool area was wonderful. Also check in time is 5pm. It is too late. And breakfast was so basic. Very limited and no varieties. Coffee from thermos, no fresh squeezed juices, no omelette. I was expecting better breakfast service from that much nice hotel.
- Verified traveler (8/5): - Wonderful room! Fantastic hotel. Only negative was Air con didn't have an internal room control - was alittle hot for me but i do prefer a very cold room (around 18dC).
- Alistair (10/5): Ideal location - Beautiful hotel - outstanding spa
- Verified traveler (8/5): - Brand new building so cleanliness and facilities are hardly used. Good position, well thought out and nicely finished. Restaurant is the only downside, the food quality and options are poor
- Verified traveler (10/5): - Great accommodation, spacious rooms and family apartment, lovely pool and spa area, brilliant location right at the centre of the village.
- Arti (10/5): Superb hotel facilities and location. New hotel. - Thoroughly enjoyed our stay at the Les Suites d'Alexane hotel. Right in the centre off town,opposite tourist information and ski school. Plenty of restaurants nearby (5-10 mins flat walking.) The spa was superb, with large steam and sauna rooms. Sensory showers were brilliant, good size pool and Jacuzzi. Top rate staff. Communal areas excellent. Bedroom good size. Great brand new bathroom & bedroom. Balcony great but lacked seating. Management please put some chairs there!
- John (8/5): Great new hotel but with service teething problems - This is a great new hotel still going through start up teething problems. Once those are sorted it will be great. Breakfast really needs to be improved, since it is just not good enough for what this hotel wants to be. The room and common areas are high spec and tastefully modern. The pool hamman and spa are fabulous.
- Mike (8/5): New Year stay in newly opened hotel. - Apart from teething problems you would normally associate with a new hotel, our stay was very good. The building is excellent and the room very comfortable. Most of all apart from minor issues you would expect with new staff working together in a new building, we found everyone to be very friendly and helpful. We would certainly recommend the hotel to our friends and we look forward to visiting again.
- Verified traveler (10/5): - An amazing hotel with excellent staff. Will visit again for sure. Thank you for making our holiday so memorable.
Photos
