Haven House Hotel
Location: 47 Heygate Ave, Southend-on-Sea, England, SS1 2AN, Southend-on-Sea, GB
Star Rating: 3 Stars
Property Type: Guest houses
About this Property
Convenient Location
Stay at Haven House Hotel and enjoy being just a short walk from New Empire Theatre and Southend Pier.
Complimentary Amenities
Relax in one of our 10 guestrooms with free Wi-Fi to keep you connected during your stay.
Nearby Attractions
Explore popular destinations nearby such as Adventure Island, Three Shells Beach, and Sealife Adventure.
Book your stay at Haven House Hotel today and experience the best of Southend-on-Sea!
Policies
Check-in: 12:00 PM - Anytime
Check-out: 11:00 AM
Instructions: The front desk is open daily from 11:00 AM - 1:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours.
Amenities & Facilities
- Express check-out
- Free WiFi
- Express check-in/check-out
- Wheelchair accessible
- Front desk (limited hours)
- Express check-out
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Double Room
1 Twin Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Private bathroom
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Deluxe Double Room
1 Double Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Double Room
1 Double Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Standard Double Room
1 Double Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Triple Room
1 Twin Bed and 1 Double Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Private bathroom
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Double Room
1 Double Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
Guest Reviews
- Paul (2/5): - Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
- Paul (2/5): - This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
- Ivan (2/5): - When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
- Ivan (2/5): - There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.
- Zivile (2/5): - Very dirty, wouldn’t stay even someone pay me.
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