Modern View of Planty Park

Location: ul. Pilsudskiego 1, Kraków, 33-332, Kraków, PL

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance.

Amenities & Facilities

• Express check-out
• Free WiFi
• Express check-in/check-out
• Wheelchair accessible
• Elevator
• Breakfast available (surcharge)
• Express check-out
• Smoke-free property
• Express check-in
• Airport transportation - pickup (surcharge)
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Luxury Studio, Non Smoking, Private Bathroom

  1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator, microwave, electric kettle, and toaster

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• Presidential Apartment, 1 Bedroom, Non Smoking, Kitchen

  1 Queen Bed and 1 Double Sofa Bed

  431 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• City Studio, 1 Bedroom, Kitchenette

  2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• Signature Suite, 1 Bedroom, Kitchen, City View

  1 Queen Bed and 2 Double Sofa Beds

  431-sq-foot room with city views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• Premier Apartment, 1 Bedroom, Kitchen, City View

  1 Queen Bed and 1 Double Sofa Bed

  431-sq-foot room with city views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• Classic Double Room, 1 Queen Bed, Refrigerator

  1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator, microwave, electric kettle, and toaster

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• City Studio, 1 Bedroom, Kitchenette

  1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

• Romantic Double Room, 1 Queen Bed, Refrigerator

  1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator, microwave, electric kettle, and toaster

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning, heating, and fresh towels every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Bottle of water
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee

Guest Reviews

• Gerald (8/5): - The reserved apartment was changed to one in a different nearby building. Both are well located just outside of the Planty Park perimeter. The location is very good with most major sites easily walkable. Restaurants, cafes, bars, and convenience stores all nearby. The office rental staff was very friendly and helpful and the online staff responded quickly to questions and concerns. The apartment was clean and comfortable but while perhaps oversupplied with cleaning materials there were only minimums of bathroom and kitchen amenities. There were some minor maintenance issues that were nott resolved during our stay but did not cause any real problems. We enjoyed our stay and our visit to the great city of Krakow.
• Emanuel (10/5): - Had a great stay here, great location and very modern apartment, nothing to complain, 5 stars 👍👍
• Boguslawa (10/5): - Great location, nearby the central park of Krakow quiet and safe place Convenient and very clean
• Jolanta (10/5): - Fantastic location Modern decoration High quality bedding Good size queen bed Very dedicated staff willing to help you with any request . Beautiful view from the big window of the Wawel Castle (app 39 )
• Gary (10/5): - Perfect!
• Andrew Richard (10/5): - Accommodation was clean and comfortable and in a great location - breakfast was great
• Eduardo Jose (10/5): - Excelente repetiría, la ubicacion es lo mejor
• Jérôme (8/5): - Bon emplacement
• Ann (10/5): Great apartment - Lovely apartment close to main square. Nice and clean . Will return.
• Ian (10/5): Krakow - We stayed here for 4 nights, very good and nice and clean. A 5 minute walk to the town centre, and 10 minutes to the castle. Very helpful staff on the end of the phone, i can highly recommend the apartment.
• Verified traveler (10/5): - Everything was really great - would definetly recommend. Only thing would be that there is no reception. However, the online correspondance worked really well
• Thea (6/5): - Veldig bra beliggenhet. Trikken går rett på utsiden så litt støy, men slik er det å bo midt i byen. Sengene og putene er ganske harde så ikke noe for noen med dårlig rygg og nakke. Rommene er fine og moderne, var litt støv på bord og i hjørner Dårlig trykk i dusjen, tok ekstremt lang tid å dusje med shampoo og balsam til langt hår.
• Eloy (10/5): - Muy bien ubicado, moderno y limpio
• Joseph (10/5): - Had a wonderful stay in a very nice apartment. From start to end our stay was comfortable and we had no issues. The hotel helped us arrange transport at an inconvenient time to the airport. Would definitely recommend.
• Verified traveler (8/5): Krakow trip - Great location easy check in with codes nice and clean everything you want for self catering if want only one problem the noise from the trams on the road on the corner.
• Callum (6/5): - Clean rooms, however very thin walls in the apartments. Very poor instructions on where to find the reception which was the opposite side of Old Town. Was given a photo of Krakow Information centre to find out where the reception block was
• Bethany (8/5): - Good location and very nice room. Beds were very uncomfortable though. Otherwise a lovely stay! :)
• Callum (2/5): DO NOT STAY! aTram noise, beds and pillows uncomfy - - do not stay. We moved hotels after a restless first night. - Place did not provide check in instructions until we asked 40 minutes before checking in. - beds and pillows were not to standard resulting in us mlboooing elsewhere after the first night. - no noise suppression in the building to deal with the constant noise from the trams. - flashing blue light in the room when it's dark that is noted "not to turn off" - customer services is useless via email with no presence at the property to deal with issues. - zero refund was offered for the last day when raising it with the company.
• Michelle (8/5): - Really enjoyed our stay. The apartment is in a brilliant location close to the Old Town & within walking distance of the Jewish quarter, the square, bars & lots of excellent restaurants. The apartment is modern & clean with everything you need, shower gel, tea, coffee, sugar etc. The only downside & it wasn’t major were the curtains, they didn’t quite cover the whole of the window & would definitely benefit from being thicker blackout curtains, but this didn’t spoil anything at all. Communication & help/advice was excellent would highly recommend & will definitely book again for my next trip to Krakow.
• Paula (8/5): - Just returned from Krakow, stayed at Modern View Planty Park, unit 26. Yes, the reviews about the trams with noise is true. We did sleep with the window open and could sleep OK, as the room got kind of stuffy. Trams start about 4ish in the morning and end about midnight. The unit was clean, no complaints. Only complaint is the shower bottom leaks water all over the floor, had to maneuver the shower to spray to the side wall to avoid water all over the floor. Poor installation of shower door with no sealant or installed wrong. The TV, somehow had only 1 English Channel, could not turn to any other station, was fixated only on that channel. Location is perfect to the Town Square, plenty of good restaurants, try the “Bar Mleczny”, but bring google translate.
• Kimberly (10/5): - Wonderful staff and very clean and modern apartment
• Verified traveler (4/5): - Our window was impossible to close completely, so it was cold and very loud from the trams outside. When we asked for a blanket we were told that no additional bedding is allowed for two people. The shower leaked so we used a towel to dry the floor, and no additional towels were allowed either. But on the plus side it is in a very good location.
• Eric Andre (10/5): Veldig bra - Fin plass, enkelt å komme inn og fin oppfølging på mail. Litt rare lyder fra aircon og noe bråk fra trikken. Ellers veldig fornøyd.
• Teresa (8/5): - Location was very good but not easy to find in the dark when raining. Signs should maybe be lit for ease. Also not mentioned was the tram operates directly outside and is noisy in the night making it difficult to sleep. Not sure what’s in the sugar jars but definitely not sugar. Could have done with extra towels and pillows but apart from that everything was fine
• Deepa (8/5): - Was equipped with Fridge and Microwave which really helped.
• Sophie (4/5): - Property had great location but unfortunately it was let down by the cleanliness. The floors were extremely dirty and didn’t look like they had been cleaned before we arrived. The bigger issue was the fact how wet the bathroom floor got so we had to use towels to clean this up and not aware that on a 4 night stay we would not get any clean towels. When i rang to request clean towels or our room to be clean we got refused and needed to pay for towels. By the point I’d actually got through to reception and they told me about the charge we were checking out we would of paid extra due to being uncomfortable having to dry ourselves on soaking wet towel’s. We did tell the hotel staff about this on check out but was not given any apologies at all. Its a shame because apart from the cleanliness these are perfect apartments.
• Louise (8/5): - Well appointed, modern, clean, free tea coffee and 2 small bottles of water .
• Natasha (10/5): Fantastic apartment great location - Had a great stay here in Krakow the location is perfect to get where you need to be via walking. Apartment was spacious clean and modern. If we had to pick faults the curtains are quite thin so the sun can wake you up around 5am.
• Stephen (10/5): - Clean and tidy. All good, great comms with owner
• Carol (10/5): April break - Excellent location, great communication, very clean and modern
• Jessica (8/5): Great location however room faced onto noisy road - Apartment was perfect, 5/10 min walk max into old town square. One of the hob rings wasn’t working but that didn’t affect us! The only reason for 4 instead of 5 stars is the trams were so so noisy throughout the night, as a pregnant woman it really affected my sleep! However if we’d gone prior to the pregnancy and been out drinking I don’t think I would’ve noticed!
• Jen (10/5): Amazing quality - Amazing apartment. Very modern and amazing location.
• Ella (10/5): - A lovely room in a fantastic location. We was able to walk into the centre in 10minuets and all the best restaurants were close by. The room itself was lovely and clean - I would highly recommend
• Nicki (2/5): - Originally allocated rooms 31,32 and 35. Room 32 had a potent smell of sewerage as soon as you got to the front door. Immediately requested for a room change. Was told by staff that nothing could be done that evening other transferring to a new building 15 minutes away or have our money returned. Moved the following day to room 24. Didn’t sleep all night due to smell of sewerage’s being so suffocating. Very poor customer service. Room 35 had no Wi-Fi signal all week. Brought to customer service attention with nothing done about resolving the issue. Again very poor customer service. Will not stay here or recommend anyone to stay here. Would like a partial refund from property for loss of sleep due to stench and for no Wi-Fi all week.
• Mandy (10/5): - Great location room was spotless and modern easy check in peacefull area would definitely stay again
• Andrew (6/5): Things are never as they seam - The biggest issue for me was that I specifically wanted a hotel, and filtered the search accordingly. When I selected this place it was on that understanding that it was a hotel with a reception. Clearly it was not As I arrived in town at 11am. I went to the address to leave my bags, only there was I informed it was an Appartment and the access to which I would receive by email. The email never came. I went back to the other location where after a while the instructions were sent to me to walk to the appointment location This is specifically why I wanted a hotel !!! Never again Also Aggressive with the rules much. Maybe they should remind themselves who is the customer here
• Louise (10/5): - Fragola apartments went above and beyond for us during our stay. Booked and paid in advance in march through expedia but the day we were supposed to arrive contacted fragola and unfortunately my booking hadnt been forwarded from expedia and they were fully booked. We were offered a free upgrade to apartment on main square but we had another room booked at modern view for our teenage sons,so were keen to stay in same building. Took a couple of hours but a lovely guest gave up out original apartment we booked and they moved to the other apartment on the square. We cant thank them and fragola for sorting our stay for us. This had been our 2nd stay at modern view of planty park and definitely will be back
• Joseph m (8/5): - Only problem was no way to get English speaking tv
• Cameron (8/5): Very comfortable, great location - Had a great experience here. The room was comfortable and had everything you could need including a full set of dishes! The location was awesome - a very short walk to the old town and off of multiple tram lines. My room was clean and had everything I needed. Loved that you got codes to come and go from the building without a key. Would absolutely stay here again.
• Verified traveler (8/5): Not satisfactory - Pros: •Location is amazing in terms of market square • no keys but code for main and room door which I thought was quite handy • cleanliness of room spot on •staff did acknowledge my breakfast 2/4 days Cons: •messed up my breakfast one morning, gave me classic when I specifically said vegetarian; breakfast was not all fresh, I had brown lettuce and peppers few days •flat isn’t much sound proof in terms of external noises because tramline just go from below the flat so I struggled sleeping adding onto by hot temperature and noises. •No manned reception so you couldn’t ask questions as such or complain. Couldn’t take much information about tours like mentioned on the site; the one in folder is not upto date • no air con in the communal area so when you enter a whiff of hot air welcomes you especially ground floor; even the ac in the room is above the apartment door which doesn’t exactly blow cold air on bed. • had this foul smelling form the ground floor reception kinda area. • the switch next to bed was not working properly so couldn’t exactly has the phone plug on charge on night stand. •because it’s at the corner and there is no as such parking spot; when taxi drop you off, it’s about dodgy and you have to quickly jump out of car. •the curtains are not big enough and do not cover all the window and as soon as it’s is light, the sunlight comes in the room and naturally falls on the bed Overall i was not really happy and would not recommend it.
• Anna (10/5): - We had a wonderful stay and felt like we were at home. Beautiful, modern apartment, conveniently located in the center and walkable to shops, restaurants and cafes.
• Maya (10/5): - Excellent stay, walking distance from most attractions, very comfortable and easy to locate.
• Benjy (10/5): krakow weekender - stayed for 4 nights in modern view of planty park, we received a message saying the door number and room number and that check in was 3pm what we didnt realise is that the reception isnt in the same building so we had about a 5 mins walk from the hotel to the reception to confirm check in. after that its pretty nice hotel, set around a nice area!! trams are the only downfall as there going past every few mins!! 2 small shops for groceries and stuff about a minutes walk away to the left and about 5 mins up the road!! room was very clean, spacious and had more than enough for 4 nights stay the kitchenette got used for brekkie and drinks, the tv we had in room 12 wasnt brilliant could of been better if it was a smart tv!! defo book your trips in advanced as they do get busy and fully booked quick
• Maureen (10/5): Short break - Thoroughly enjoyed our stay at Modern View of Planty Park. Apartment had everything needed for the stay. Shop just around the corner and Main square within 5/10 mins walking distance. Only downside was having to find where we had to book in on the other side of the market square. Other than that would definitely recommend this to other travelers
• Kevin (10/5): - Great stay
• Neesa (8/5): - The apartment is in a great location, minutes walk to the Main Square and 10 minute walk to Wawel Castle. Great tram links outside the apartment. The room was comfortable and clean, we did have issues with noise every night from a room above that wasn’t really listened to but overall I would recommend
• Sophia (10/5): Best location! - Clean rooms, everything you need for your stay, value for money and perfect location!
• Emily (2/5): - The property looked nothing like the photo we booked online. To our dismay upon arrival the room smelt like sewage. When we contacted the property they said they’d change our room at our expense.
• Gabriella (10/5): Excellent Apartments - Excellent accommodation. Only a 5 minute walk from the main square. Literally right next to Planty Park. Nice view from the window. Easy to check in with a door code. Clean room and room service provided every few days (as expected and preferred with an apartment-style residence). Kitchen fully equipped. Bathroom with plenty of soap and loo roll! Would definitely stay here again.
• Ashleah (10/5): - Loved this apartment. Easy to get to. 5 min walk to the square. Bed was comfy and plenty amenities. Shower was so nice and hot and loved that there was a fridge and cutlery as well. Would definitely recommend and will be back for sure
• Keith (10/5): - Conveniently located close to
• Gillian (10/5): Highly recommend - We recently stayed in the Modern View of Planty Park. The apartment was clean, had everything we needed and was in a great location.
• paul (8/5): central apartment - nice sized apartment in good central location. kitchen well equipped. very clean and well maintained. The trams do run right outside so the noise could be an issue if your a light sleeper
• Beata (10/5): antastic place - Great location lovely place
• Shane (10/5): Great apartments, great price - Excellent value for money. Very modern and clean apartments. Only 5 minutes walk to the old town square. Good communication from the Hotel staff.
• Verified traveler (8/5): Immaculate, good location no english TV Channels - We stayed in one of the apartments which was immaculate and walking distance to everywhere. My only gripe was that there is no English tv channels. Now, I know we are in Poland however I was travelling with my 72 year old mother so we were back in the apartment most evenings before 9pm. It would have just helped fill our evenings a little
• Mary (8/5): Christmas market - Location was excellent. Cleanliness and facilities were excellent. Staff at reception were very helpful on the phone organising trips and taxis. our only fault was for 45 minutes from 4.15am to 5am om monday morning the 9th of December a man kept us all awake shouting @alan open the f...ing door.'When eventually he got in ther was a lot of noise on our floor which was the 5th floor.
• Ian (10/5): Simply great - Perfect location and great apartment. Super clean and spacious enough. Access to the building and apartment very well prepared by the receptionist. In addition the main office was uber friendly offering parcel receiving service. Highly recommended apartment.
• Verified traveler (10/5): - It was very modern and clean and close to the main square :)
• Verified traveler (8/5): - It was clean and modern and suited our needs for our trip
• Samantha (10/5): - The apartment was clean, comfortable, and in a perfect location. So many amenities ie washing machine, dish washer, cooker. Great aircon , views from apartment over Planty Park. Few minutes walk from Main Square.
• Verified traveler (6/5): - The location is good. However, it is not as glamorous as it looks in the photos. The main building entrance key pad needs to be fixed, I had issues getting in and seen at least two other guests struggling with the main door.
• Verified traveler (10/5): - Nice clean apartment by the city centre. Very convenient.
• Verified traveler (10/5): - Amazing place to stay, very close to the square, everything is within walking distance. Finishes in apt are very well done!
• Verified traveler (10/5): - very good location, waling distance to everyting. clean,
• Steven (4/5): Unpleasant but Nicely Appointed - Check-in was poor. No communications were available with the property until the day before arrival and you must have internet access the day of. They should have provided us with their check-in address, rather than requiring us to drag our luggage a1/4 mile up hill through busy cobbled streets. Even had to phone them because we needed a passcode to enter their building (not provided in advance). No assistance trudging back to original address which was not what was reserved. Entry error, they claimed. Moved us to a nice room for just one night but moved us again to a room with two cockroaches we killed. Location was good.
• Beth (10/5): - Excellent location. Very clean and modern. Great communication; booked airport transfers and tours with apartments which was very helpful. Air conditioning worked a treat! Will definitely return to Kraków and would love to stay in these apartments again.
• emma (8/5): - The apartment was really nice, very modern. Since we were late arriving we received codes to enter building and apartment rather than someone meeting us which was fine for us. It's in a really good location, about a 5 minute walk to main square. The only thing I can think to put in the room is some milk, you are provided with tea bags, coffee and sugar but no milk so we had to buy some from local shop. Only major issue we had was communication on last day, I messaged to say we would be stopping by reception after check out to leave our luggage for a few hours, as it is a separate building, about 8 minutes walk away. But I didn't receive a reply and when we got there we did not know where to go and no one to ask. Didn't seem like there was any staff there. So we ended up having to keep our cases with us until we got picked up in evening to go to airport.
• Joe (10/5): - The property was a new and very modern apartment in an old building. Located right next to Planty Park, minutes from the Square, an excellent location. The apartment was very well appointed with a quality feel to everything. Although the building has no reception, any needs or problems could be dealt with by phone or text which was surprisingly efficient. The standard of cleaning and cleanliness was to an exceptionally high standard. And security was dealt with by an electronic lock system with your room code being generated exclusively, meaning you needed to make a note of it somewhere, no problems with cards or keys. Breakfast was dealt with by pre ordering from a menu of continental breakfast types delivered to the door at approx 8 a.m. And tea coffee and sugar were provided in a quite well equipped kitchenette area. With cutlery and crockery and glassware also. The bathroom very modern and clean to a very high standard. We had two single beds which felt small ( larger men) although not uncomfortable, these could be pushed together as a double. Little niggles, no milk for tea and coffee was unexpected after the rest of the attention to detail. The noise from the trams ( from outside) could wake you. No security safe in room for passports money etc. But maybe being picky with these. Overall would DEFINITELY go back to these apartments again, great value and location and a very upmarket feel.
• Verified traveler (10/5): - Great apartment, very modern, great location, short walk to the main square.
• Irene (10/5): Little things matter - It could have had shelves to lay out toiletries in the bathroom some door hooks to hang dressing gowns wet towels etc cloth with general cleaning product to give things a quick wipe over.single beds were rather narrow felt if you turned over you would fall out
• rachel (10/5): - Location perfect right near the main sq clean apartment very quiet and well equipped with hob toaster kettle utensils Fresh towels and nice hot shower beds comfortable but only downside abit narrow Staff very helpful and friendly would definitely recommend and come back
• James (10/5): Great central apartment :) - Brilliant apartment. Clean, modern and bang in the centre of Krakow. The main square was behind university across the street. 2 small problems, bathroom smelt of sewerage each day arriving home and TV had no ENGLISH speaking channels. All in all I would definitely recommend.
• Verified traveler (8/5): - Excellent location and the check in process was easy enough. They were also helpful in reserving a taxi to the airport. Apartment was quite comfortable, safe. I did miss having a concierge that can help with basic questions, or printing tickets, etc, but basically a good experience.
• Verified traveler (4/5): - The room wasn’t what we expected it’s called an apartment but it is just a room with an en-suite just like any hotel room.the way this building is advertised on Expedia in my opinion is deceiving.. The building is very modern inside because they are still working on it, 12 hours every day of noise and dust from the rooms right next to ours. So much dust down the corridor that they had to cover fire/ smoke detectors over which obviously isn’t safe at all. This property might be better in 6 months time when the building works are completed.
• Verified traveler (10/5): - Arleta is the sweetest and very helpful. This location is amazing and the apartment is perfect! Def recommend
• Phu (8/5): - The studio was great. Fast internet and staff is very nice. Due to its central location you can hear the streetcars. It wasnt an issue for me, but if you need absolute silence to sleep it may be an issue.
• Jacky (6/5): - I was in krakow beginning of December 2018, which means the temperature was between 4 & -4 Deg C, entering the apartment was always a challenge as we had to press a code which never worked from the first time, and no one was there to complain to!
• Maria (10/5): - Very clean apartment, comfortable beds, eveything worked, customer care and service excellent. We enjoyed our stay at the apartment and would stay there again, Thank you,
• Verified traveler (8/5): - Excellent location, modern design and clean. The Reception is 6 minutes walking distance, it's not perfect if to walk under such cold weather for 6 minutes just to store our luggage. Breakfast will be served to your room, so you cannot expect hot food in the morning.
• Laura (10/5): - It was amazing. The lady who checked us in and met us with the keys was very helpful. It was very handy to be able to book excursions through the apartments, amazing service and very efficient. Perfect location, could not recommend this apartment and company enough!
• jo (10/5): Great apartment - Very clean and modern,newly refurbished,everything you would need a small kitchenette area with dishwasher. 5 -10 min walk to central square. Would definitely use again and recommend. Fantastic communication in the run up to arriving and on the day.
• ursula (8/5): Great accommodation in Kraków - Great location. We would recommend it. Apt was very clean and location was fine. Very close to the square but far enough away to be able to enjoy peace and quiet at night. Highly recommend

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