WoodSpring Suites San Antonio Stone Oak

Location: 2619 N Loop 1604 E, San Antonio, Texas, 78232, San Antonio, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 01:00 AM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 9 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Express check-out
• Free WiFi
• Express check-in/check-out
• Elevator
• Front desk (limited hours)
• Express check-out
• Smoke-free property
• Wheelchair accessible parking
• Braille or raised signage
• Parking (limited spaces)
• Free self parking
• Wheelchair-accessible van parking
• Valet for wheelchair-equipped vehicle
• Handrails in stairways
• Well-lit path to entrance
• Stair-free path to entrance

Rooms Available

• Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  1 Queen Bed

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, a hair dryer (on request), and a shower/tub combination

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Wheelchair-accessible bathroom vanity, low-height desk, low-height electrical outlets in bathroom, wheelchair-width doorways, hand-held showerhead, portable bathtub seat, low-height counter and sink, grab bar in shower, low-height bed, raised toilet seat, closed-captioned TV, accessible bathtub, wheelchair accessible, visual fire alarm, doorbell and phone notification, low-height view port in door, and braille signage

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Wheelchair accessible
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathtub grab bar
  • Shower grab bar
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Wheelchair-width doorways

• Room, 2 Queen Beds, Accessible, Non Smoking

  2 Queen Beds

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, a hair dryer (on request), and a shower/tub combination

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV, raised toilet seat, roll-in shower, grab bar near toilet, doorbell and phone notification, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height desk, accessible bathtub, low-height bed, portable bathtub seat, visual fire alarm, low-height view port in door, braille signage, wheelchair-width doorways, hand-held showerhead, low-height counter and sink, and low-height electrical outlets in bathroom

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Wheelchair accessible
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathtub grab bar
  • Shower grab bar
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Wheelchair-width doorways

• Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  1 Queen Bed

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, a hair dryer (on request), and a shower/tub combination

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV, raised toilet seat, roll-in shower, grab bar near toilet, doorbell and phone notification, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height desk, accessible bathtub, low-height bed, portable bathtub seat, visual fire alarm, low-height view port in door, braille signage, wheelchair-width doorways, hand-held showerhead, low-height counter and sink, and low-height electrical outlets in bathroom

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Wheelchair accessible
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathtub grab bar
  • Shower grab bar
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Wheelchair-width doorways

• Standard Room, 1 Queen Bed, Non Smoking (Sofa)

  1 Queen Bed

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, a hair dryer (on request), and a shower/tub combination

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Standard Room, 1 Queen Bed, Non Smoking

  1 Queen Bed

  220 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, a hair dryer (on request), and a shower/tub combination

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Limited housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Standard Room, 2 Queen Beds, Non Smoking

  2 Queen Beds

  230 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, a hair dryer (on request), and a shower/tub combination

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Limited housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

Guest Reviews

• Corey (10/5): 5 stars - Great all around staff, hotel, and area.
• Matheo (10/5): - Very clean and modern rooms.
• Shelby (6/5): - Everything was decent. My only concern was there being blood left behind on the toilet seat that we had to clean before using.
• Greg (10/5): - Friendly staff. Knowledgeable about the area.
• Bradford (10/5): - Our stay was very nice. Helpful staff. Very clean hotel. Well maintained. We will return.
• Timothy (6/5): - The place was nice they lost my reservation and could not figure out their own computer
• Gwen (8/5): - staff was always helpful and polite
• Britt (8/5): - I booked a kitchenette and the description said ‘full kitchen’, My expectations were that it would include cooking utensils, and basic cookware, and plates. There was none, so it was a microwave styled dinner or cold cuts for the week. I don’t blame anyone except the copy in the ad that there should be a better definition of their kitchenette. Also, it would be very helpful to have a seating bench outside when waiting for transportation
• Brian (10/5): - Had a good stay!
• maddison (10/5): - No pool
• Madeline (2/5): - We arrived at the hotel late in the afternoon. I am 80 my husband’s almost 80. we were tired from driving up from Brownsville. We were told we would need to pay and I told her that we had already paid Expedia. she said they had no record that we had paid Expedia and that we would have to pay them if we wanted to stay well because it was late in the evening and we’re old and tired. We decided to pay what they ask also I am disabled and have a small registered service dog that I had to pay $5/day for. I located the Expedia receipt on my iPad brought it back down and showed it to the desk clerk. She said that they could not refund my money that I would have to get Expedia to refund the money. Well, I called Expedia and they were very nice. They told me they would call her and check with her and once they determined that we had paid twice, they would refund my money and they did so I have no gripe with Expedia. My gripe is with the hotel. The next thing I noticed was we had stayed there two or three years back and it was a very nice place to stay. It was perfectly clean. The kitchen was a full kitchen had all the things that you might need like pots and pans and dishes and flatware can openers and all that, a full kitchen. Well, they advertise a full kitchen, but they don’t have one they had taken everything out. They had even taken the coffee maker out. Next day complained about no full kitchen. They said they have coffee makers, pots and pans they sell to anyone who wants
• Shawn (10/5): - Absolutely amazing to be affordable for an extended stay hotel. I do not know if this property is new or renovated but it’s looks fairly new. I thought it was going to be somewhat older or in a bad area. None of this applies. Love it
• Stanley (10/5): - Ok
• Eric (2/5): Good but beware - Great hotel but beware they claim they have a policy where if u book a room for more than 7 days when u check in u only pay for the first 7 days then after 7 days they charge u for the rest. They dont tell u this when checking in it doesnt show it on the receipt this info is not anywhere to be found on website or anywhere
• Lori (10/5): - Everything was excellent. Very clean ,safe and friendly staff. There was only one problem the room had an awful mildew and moldy smell.
• Mark (2/5): - This is an extended stay
• Scott (8/5): - Great prices for long stays
• jennifer (6/5): - Arrived shortly before check in time. Our room wasn’t cleaned yet. Apparently elevator was out and all of second floor hadn’t been touched. They accommodated and switched to 1st room floor which was great. A bit into our stay, staff knocked at door asking if they could come in and scan a barcode (not sure what that was about). He came in to scan barcode on shelf while daughter was napping. It was just weird. In the morning, called the front to request 2 towels. Person said couldn’t come until 9 am. So went to the office and it was closed, window was shut. Room only came with 2 despite 4 people/2 beds. Overall was okay, but just seems that front desk has limited availability.
• Nora (10/5): - Love the laundry room
• Kelsa (8/5): - I enjoyed staying here, however when I was getting ready for check out (still getting dressed), one of the maids knocked on my door which scared me. She asked me if I was checking out and I told her I thought check out wasn’t until 11 (it was 10:20 or so at this point). I don’t like when people knock on my door unless it is an emergency, not just to see if I was checking out. I have never had this happened and it disturbed me greatly.
• Sandy (10/5): - good
• Anarely (10/5): - Muy buen hotel ,muy bonito bien limpio exelente lo recomiendo buen servicio
• Alan (4/5): - Key cards did not work and was not able to enter the hotel. Unacceptable!
• Ja Morrian (2/5): - Staff was not friendly at all. Staff even lied about the size of bigger room. Unless the hotel lies about the layout of the rooms, I was in a smaller room and simply asked does the hotel have bigger rooms. The night staff looked me in my face and said the bigger room is the same size. When looking at the layout inside the room you can clearly see the rooms are bigger. The second night there was a roach in my room. The only bright spot was when I was packing up to leave, there was a house keeper on my floor who actually smiled and seemed happy to be at work.
• Carol (10/5): Nice hotel - This hotel was very clean and comfortable. We had our dog with us and they had multiple areas to take him out. Having the kitchenette was nice. We would stay there again.
• Loranza (10/5): - Security Clearance xClean Hallways. House Keep
• Terrance (6/5): - Na
• David (2/5): Dont Stay Here - Upon arrival the room bed hadn't been changed. The room was dirty. No extra toilet paper in room, and when
• Ashley (10/5): - It was an amazing stay the hallways always smelled great i would definitely book again
• Rodolfo (2/5): - Very awful stay at this below standard hotel. They only offer housekeeping based on what floor you are on. They knock on your door to leave so they can clean your room. If you aren’t ready, Cindy the “manage” says she will give you 10 minutes to get ready and wait outside the room. You can’t cancel the room service. We left the room 30 minutes later and return at night to find the room was not serviced or cleaned. Called Cindy at 2 different properties and she is too busy to take call and hasn’t called back. Don’t stay here!
• Yvette (10/5): - Love it and will be going back
• Alex (10/5): - Excellent all around!
• Iesha (10/5): - I simply love this place
• Terrolyn (8/5): Good - This Hotel was very clean the reason for the 4 stars the shower was shooting water over the curtain rod near the door . Just a quick drop in because my connecting flight left 20 minutes early.
• Jose (8/5): - Great clean and confortable place to stay
• sean (10/5): - The front desk guy was really nice. I believe his name was Adrew.
• Sheril (10/5): - The shower head was shooting out water onto the floor, had to use the towels to soak up the excessive water. I got my socks and clothes unexpectedly wet. This is the only thing disappointed my stay..
• anna (10/5): - The only complaint I have is that our room had a foul smell .
• Verified traveler (4/5): One night stay - I had high hopes for it but what really wrecked it was that we could hear the guests in the room above us. Loud noise, thumping, walking, slamming throughout the entire night. I had to call the front desk twice to handle it. It was very disappointing. We got ZERO sleep.
• Manuela (10/5): - I would stay again
• Zacarias (8/5): - Was able to get my room when I was late to check in, and was able to check out early. Very nice mini kitchen and bathroom.
• Cynthia (6/5): - Pillows are to thick and hard. Not comfortable at all.
• Cesar (10/5): - Andrew at the front office was awesome.
• DAVID (4/5): - Almost ZERO water pressure in the shower. I'm winded from running around to get wet :(
• KaeRell (10/5): - Very pleasant and lovely staff
• Joan (8/5): - Great place to stay! However, the wi-fi was quite poor at times which was frustrating.
• Kendrick (2/5): - Why the customer service at the front is very horrible. I never had anybody at the desk. Couldn’t check in on time because again no one was at the front desk ever other than the people that worked there at the hotel was pretty fine
• Austin (10/5): YOU WANT TO STAY HERE (^_^) - Staff was extremely pleasant, they went above an beyond to make sure my stay was lovely. I flew in to spend time with my daughter an this hotel was 15mins away from the spot. Stayed for a week and let’s just say it was worth every penny and i am already planning my trip back.
• Navid (2/5): - This hotel, in particular, its manager and their staffs , are so impolite and rude! They don’t accept anything and their rooms are too dirty and the environment is unsafe. I booked this hotel for 7 nights , but I stayed only one night there!
• John-Stacey (10/5): Excellent stay - Nice room. Fresh smells, love that they do not have carpet. Very clean. Seems to be a new location. Highly recommend staying here.
• Mario (10/5): - I’d stay here again pretty good experience
• John-Stacey (10/5): Clean Hotel - Very clean hotel. Would recommend staying at this hotel. Staff is very nice and helpful. Checked in after hours, staff was prompt and got us in our room quickly.
• Marimer (10/5): My San Antonio visit - The facilities looked brand new. Everything was spotless. They even ran an ozone machine at my request. The staff was very polite and attentive. I'll definitely consider this place for my next visit.
• Joe (10/5): - Everything
• Victoria (10/5): - It was unique
• Jennifer (10/5): - Great experience! Smelled clean looked clean.
• Heidy (10/5): - It was very clean and affordable. No complaints about my stay. It was great overall.
• Ricardo (8/5): - Our stay was just fine the room was clean and had plenty of room along with everything we needed. The lobby was small and there were very strong scents throughout the hotel.
• BLANCA (4/5): Very basic hotel - The cover windows don’t work properly, te A/C is very noisy, no hairdryer, no ice container, no body lotion nor shower cap, only onesies of the bed has nightstand
• Victor (10/5): - Great stat, clean and comfortable room. Friendly staff
• John (8/5): - Rooms are small but in good condition
• Matthew (2/5): - Cindy Hernandez is the area manager for these hotels and she is biased against the disabled, LGBTQIA , and she has a disregard for state and federal laws. She, along with her company, will be held accountable in a court of law.
• ryan (10/5): - Clean
• Barbara (8/5): - Ok
• Misha (10/5): - Even though there's Highway construction going on you could not hear it at all. Really nice kitchen set up. Fresh and clean building and rooms.
• Desiree (10/5): - Was a great stay! Would DEFINITELY stay again.
• Rosa (10/5): - This hotel is a gem! Value is unbeatable for the quality and cleanliness of the rooms and facilities. Convenient to stores. I will mention that it is an extended stay hotel so housekeeping doesn’t clean the rooms daily but you have availability to get clean towels and bedding as needed. Perfect for families because of the full size refrigerator and cooktop. I highly recommend.
• Kushy (4/5): - not organized
• kristen (10/5): Great hotel - Great and easy check in. Place was immaculate and close to restaurants and shops. About 10 mins from the airport. Has a full size fridge, microwave and stovetop
• Reginald (10/5): - Great / Clean
• Kelsa (10/5): - I always stay here whenever I am in San Antonio. It is always clean, quiet, and very safe. Also the staff is very nice and professional. I definitely recommend staying here due to those reasons and that it is not expensive.
• Mark (10/5): Nice place - Clean, safe, lots of dining options close
• Desiree (10/5): - This property is so clean! The hallways smell good and staff is nice. I extended my stay while my house was being built. It doesn't have an oven but the stove tops are good for cooking. Tons of stores nearby and dining options. Most people are here for work so it's quiet. I also brought my dog and then have tons of doggy stations for poop bags and the grass is always cut low.
• Marisa (8/5): Very clean, but Pushy housekeeping - 10:30pm Check in was a little stressful. The check in desk was closed with a roll down garage-type door. Took a little while to figure out what to do. The hallways and room were very clean. The bed was very comfortable. The down side was that housekeeping knocked on the door at 10am to clean the room. Thank goodness I had a towel on, since I had just got out of the shower. With the door closed, I told her check out was at 11, but she just repeated she was there to clean room. So I cracked the door open, still in my towel and said it again. She repeated she was there to clean the room. So I said 11 in Spanish and she understood. I have never had to do that before. It was very uncomfortable.
• Zaiarra (8/5): - We had a lot of fun during our stay, the bathroom was a bit small but overall great for the price and many food options close by !
• ATUL KUMAR (10/5): - It would be awesome if they could have the cleaning room services every week twice than weekly. Also, if they could add pool it would make this super
• JOSE (10/5): - Really clean, great staff, will definitely stay there again
• Richard (10/5): - Excellent rooms and no loud sounds.
• Holly (10/5): - Will definitely book another stay in the future.
• Dale (10/5): - For me it was a great place. except for the air conditioner it sounded like a freight train. otherwise great place great staff
• Abigail (10/5): Best hotel for my family trip - It was the best hotel i have stayed in quite awhile. Its diffult to see the hotel's true look, but this one truly was. We were very comfortable.
• Albert (10/5): - Awesome
• Samantha (10/5): - Cleanliness
• Kelsa (10/5): - I always enjoy staying here and this time is no different. It is always super quiet at night and it feels very safe. I highly recommend staying here whenever one comes to San Antonio. You are not too far away from anything and it is a safe area.
• Jose (10/5): - For the price you are paying it is definitely worth it and more. Probably one of the cleaner hotels ive been in, usually at some hotels you might find some sort of stain or something dirty with the sheets or the room. This hotel had spotless sheets and an easy check in process as well!! Would definitely recommend!!
• Stephanie (8/5): - Great value, clean & comfortable
• BK (10/5): - Immaculately clean inside and outside. Front desk guy was quick and helpful. Room was spotless.
• Clayton (10/5): Best Stay Ever! - Absolutely wonderful! The staff was beyond amazing and helpful! The rooms were super clean and comfy! Had no problems what so ever!
• Eduardo (10/5): - Very clean
• imelda (2/5): - every week we stay there, today I made a reservation and checked in as usual at 9 am but the staff said there were no rooms available yet and asked me to come back at 12, and I came back at 12 but he said there were no rooms available yet, I had to wait 1 another hour, but someone came and checked in and he got a room, how could this happen? I am very unhappy with this, I think first come first get. Today I am very dissatisfied
• Angel (2/5): - Bed bugs got a bunch of bites all over me. Room was clean but apparently not the bed.
• steven (8/5): - Good low cost room
• Kristine Del (2/5): - Truly a lone-star review for a lone-star state hotel-- no-frills, no amenities (literally NOTHING except toilet paper, water and sheets).
• Kristine Del (2/5): - There are LITERALLY NO AMENITIES AT ALL-- not even a bar of soap!! There was no coffee maker, no cups, no soap, no shampoo, NADA!!! If you want a BARE bones hotel with a bed, bare floor, a toilet and sink, then stay here. No frills, nothing special, but it was decently clean. They offer a discount to their long term renters if you leave a good review.... so don't let the high review rating fool you :-)
• Abraham (4/5): - X
• Kara (2/5): - Mold in my bathroom and stains in the tub. I took pictures.
• Eric (10/5): - Nice clean place. No problems with my stay.
• Dylan (6/5): - Bathroom had some mold, our whole floor smelled like mildew
• Marlee (6/5): - The staff was friendly and super helpful! The property was clean and safe. The rooms weren’t my favorite. They aren’t as bright and inviting like they appear in the pictures. There was just an off putting smell to the rooms…probably because they allow pets, I guess. The air conditioning wasn’t the greatest. It worked, but took an entire night to fully cool down the small room. Not a stay that makes me want to return.
• Heaven (10/5): - .

Photos