Chine Side

Location: 14 Church Road, Shanklin, gb

Star Rating: 9.6 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Terrace
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Adult only
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Japanese garden
• Secured parking
• Beach toys

Rooms Available

• Deluxe Double Room with Shower

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a private entrance, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Deluxe King Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a private entrance, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• King Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has a private entrance, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

Guest Reviews

• Galea (10/5): Wonderful - Perfect self service breakfast. Something slightly different every day. Delicious. Room was fresh & clean every day & loved the diffuser which is a nice fragrant touch. Comfy bed & pillows & plenty of space with a lovely garden view.
• Gerard (9/5): -
• Ian G (10/5): -
• Andrew (10/5): Great place to stay - Very well presented. Actually better than the photos. Five star service. Amazing breakfast. We liked all of it
• ANNE (10/5): Very comfortable, would highly recommend - A warm welcome, very comfortable room and bed.
• Robert (10/5): -
• Neil (10/5): A perfect relaxing long weekend in wonderful surroundings, 5 stars - The location was perfect, right in the middle of old Shanklin town and within easy reach of all amenities. The breakfast, continental style, suited us perfectly and was both ample and very tasty. Our hosts, John and Ginny, were perfect as they were available if you needed them but otherwise left us to our own devises. There was nothing we could fault.
• Fred (10/5): Consistently good, we will be back again. - Good breakfast. Quite room and clean Great location in Shanklin, walking distance to restaurants and pubs Nothing to dislike.
• Briony (9/5): Lovely place to stay - Location and breakfast
• Milton (10/5): A memorable stay .Our best B&B we have stayed in... - The breakfast was continental most enjoyable a good selection of cereals, yogurt, toast and pastries as well as tea coffee and juices. The table was always laid beautifully, ready for when you came down. There was nothing not to like. It was a most outstanding house to have stayed in ...
• Martin (10/5): Location was superb, accommodation beautifully presented and clean. Excellent hosts. - Breakfast was beautifully presented. Fresh fruit, pastries, cereal, toast and tea and coffee
• Jody (10/5): Comfortable, & right in old village. - The room was quite comfortable with a private bathroom & everything you need. The continental breakfast was nice. The host was gracious. Nothing
• Rati (10/5): Enjoyed every minute of it. Would highly recommend it - Self serve breakfast was excellent. The location was super convenient. The hosts were super friendly and helpful. Immaculately clean. They thought of everything. I wouldn’t change anything.
• Haff (10/5): -
• Richard (10/5): Would definitely go again. - Breakfast was perfect. Location was ideal, nice places to eat and lovely buildings. Nothing
• Brian (10/5): - The Chine Side was a great place not to far away from anywhere a good location too enjoy the IOW. Everything!
• Sam (10/5): Our 3rd time here and still love it! - Wonderful breakfast set out in the morning and very accommodating with our request for an early breakfast. Location is perfect for a stroll into shanklin and to the coast.
• Audrey (8/5): - Excellent location near the centre of the village. Host was friendly and welcoming, room was spacious and clean.
• trevor (10/5): Overall way beyond our expectations - This is best bed and breakfast we have ever been in over 60year The care taken with fixtures, fittings, and Decoration was beyond outstanding Location to Shanklin old village just 200mtrs Away There is nothing at the property you could Possibly dislike
• Jan-Paul Morrison (10/5): - It was clean and comfortable, it was in a great location. The continental breakfast was delicious. It was a very peaceful relaxing place to stay, we were treated warmly and felt looked after. The place was exceptional
• Darren (10/5): Fantastic hospitality, continental breakfast was amazing and an extremely comfortable room - The continental breakfast choice was fantastic, very fresh and extremely well presented The bed and breakfast on a whole was excellent and we would definitely recommend to anyone Nothing
• Phil (9/5): -
• Radu (10/5): Perfect location, lovely hosts - A flawless location close to everything you need. The hosts, warm and welcoming, made us feel like cherished guests. The property is masterpiece, stunning and immaculate. Although we were close to all amenities, it was very quiet, we could hear only a little bit of rain during night time and the birds chirping in the morning - absolutely stunning. It was like slipping into a dream. The back garden looks like a botanical garden at a small scale. Breakfast was more than enough, with some variety added every day. Thank you John and Ginny We had to leave too soon :)
• Dan (10/5): -
• Martin (10/5): Fabulous - Beautiful house and garden Nothing
• Carys (5/5): Disappointing breakfast but lovely location. - Excellent location. The room was spotless and the bed was comfortable. We were woken early every morning as the shutters let in sunlight. The room would really benefit from having curtains as we felt tired throughout our stay through lack of sleep. The breakfast was disappointing as there was strict portion control, not enough savoury items or healthy foods. We never felt full after the breakfast. It would have been good to have a bowl of fruit, marmite, peanut butter, seeds to hand. Also better communication as to our preferred milk and bread etc.
• Neil (10/5): - Everything if you are going to Shanklin book here it's perfect 🏴󠁧󠁢󠁳󠁣󠁴󠁿👍
• Claire (10/5): A peaceful, beautiful and graceful haven. - Our two nights at Chine Side were exceptional. The rooms were spotless, comforting, beautifully furnished and included everything you would need for an extremely comfortable stay. Excellent shower, super comfy bed, bone china cups, wonderfully laid out breakfast. We felt extremely grateful to have found such a peaceful haven to return to after a weekend of family wedding celebrations.
• Powell (10/5): Exceptional - It was a continental breakfast of a very high standard for a bed & breakfast. Location was so close to a variety of good small restaurants and cafes. Just off road to Ventnor but in heart of Old Shanklin village Some guests may wish to see if they can have a cooked breakfast so do check with the accommodation.
• Sandra (10/5): One of the best b&b’s we’ve ever stayed at - Spotlessly clean and lovely breakfast. Highly recommend Nothing
• Lorena (10/5): - Todo!!!
• Edith (10/5): -
• kevin (10/5): - We had an amazing 4 night stay at chine side. Everything was just perfect, amazing hosts, yummy breakfast, beautiful comfortable bedroom with ensuite looking over the most beautiful garden😍 chine side is about a 2 minute walk to old shanklin village. Would highly recommend this B&B which is more like a boutique hotel to everyone its defo 5 stars from us ☆☆☆☆☆ we will definitely be returning when we are holidaying in the Isle of wight 💞 Thankyou for an amazing stay Debbie & Kevin. Absolutely nothing
• Aileen (10/5): Wonderful! Welcoming and comfortable, close to amenities and beautiful garden. - Breakfast was amazing. Charcuterie, cheese and yoghurt one day abd overnight oats with fresh fruit the other, along with toast, croissants, preserves, and choice of cereals. Good quality tea and coffee too. Nothing.
• Derek (7/5): We enjoyed our stay on the isle and would like to return in the future. - The breakfast was great good variety and lovely and fresh. Unfortunately on one occasion at breakfast our cutlery had obviously missed its turn in the dishwasher as they were covered in dried food from the previous day. This was disappointing !
• Janet (10/5): -
• AZADEH (9/5): -
• Martinus C.M. (9/5): Geweldige B&B op een heerlijke locatie - De kamers zijn geweldig. Naast je kamer heb je nog beschikking over een (gemeenschappelijke) zit/eet kamer met tv en een balcon met zitjes. Alles is echt perfect en brandschoon. Locatie B&B is ook geweldig, pal naast het historisch centrum met restaurants en pubs. Parkeren op eigen erf. Ontbijt is oké maar er is geen extra in de zin van een gebakken ei oid. Alles staat op de ochtend gereed en er is eigenlijk geen contact met de gastheer. De bedden zijn in Engeland te klein en ook hier. Communicatie met de eigenaar is minimaal. Alles is er gewoon zodat onderling contact dan blijkbaar niet zo nodig is. Wij vinden een meer ‘open houding’ eigenlijk wat meer passen bij een B&B.
• Darren (10/5): -
• Frances (9/5): -
• Lorraine (9/5): Very comfortable room , welcome hosts . - Breakfast was varied , lots of choice
• Jill (9/5): A lovely location, beautiful garden, walk into town, easy parking. - Excellent fresh breakfast and tasty pastries.
• Morvencare (10/5): If we could rate this place any higher we would. It is a little piece of heaven! - Upon arrival we were greeted warmly and taken straight to our room which was exceptionally clean and spacious. The room looked exactly like it did in the photos. The place has this calm and relaxing vibe about it. The garden was quite big and spectacular. Our breakfast setup was really beautiful and even a bit romantic as John the owner had a lovely instrumental playlist running in the background. We absolutely enjoyed our stay and wished we had booked for longer.
• Nigel (9/5): -
• Ann (10/5): - Comfortable large room, overlooking the garden. Excellent continental breakfast. Nothing to dislike
• julie (10/5): Lovely house was a nice relaxing 3 days, John the hose was lovely he left you to come and go as you please but was aroun - Very local to shanklin and parking was great Nothing not to like
• emma (10/5): Outstanding - The whole b & b was so clean,lovely decor,room was so spacious,clean and comfortable,breakfast was lovely,tea coffee and chocolate biscuits in the room,beautiful views of the garden,hosts were very accommodating,loved our stay at chine side home from home would definitely recommend 100%. Nothing
• Roger (10/5): 5 star B&B - An exceptional B&B.The bedroom was at the back of the property overlooking the garden which is one of the best and well kept gardens I have seen in a long time.The bed was very comfortable and bathroom was clean and spacious.The continental breakfast was excellent withh different changes every day.John and Ginny were lovely people and nothing was too much trouble.We will definitely stay there again when we go back to the Isle of Wight. There was only one thing and that was having to reverse the car onto the parking area from the main rd and then to get back onto the main rd when going out.
• Fred (9/5): comfortable, clean and friendly - Great location. No complaints.
• Lucas (9/5): Prachtige B&B - Prachtig huis met mooie goed verzorgde kamers. Ontbijt was uitstekend verzorgd ,met voldoende variatie Helaas lag ons bed niet naar onze smaak er zorgde ervoor dat we niet voldoende uitgerust uit bed stapten. Helaas is het ene bed niet het andere.... naar ieders smaak zullen we maar zeggen... Voor ons dus dikke pech...
• Celia (9/5): -
• Yvonne (10/5): Een oase in historisch Shanklin - Wat een super plek om te overnachten! Zeer vriendelijke eigenaren die alles doen om je te laten genieten van je verblijf. We hadden een zeer ruime en mooie kamer met uitzicht over de heel erg mooie tuin waar allemaal zitjes waren gemaakt zodat je ook in de tuin kon genieten. Het was een soort van oase. Elke dag hadden we andere lekkernijen bij het ontbijt. Mooie lounge met deuren naar het terras met zitjes. De kleine details op de kamer bijv na de schoonmaak een klein sterretje op de toiletrol gaven je elke dag een glimlach op je gezicht. Ik kan niets dan lof spreken over deze plek. Op enkele tientallen meters van het historische straatje van Shanklin met heerlijke tearooms. En de chine waarlangs je snel op het strand bent, 1 kaartje is geldig voor de hele week en waarvan we in 3 dagen 9 keer gebruik gemaakt van hebben :-). Niks
• Chapman (10/5): Exceptionally high quality to price ratio B&B. Highest possible recommendation. Just excellent. - Quality of building, decor, facilities and hosts was exceptional No complaints
• Galea (10/5): - Amazing B&B. Stunning house in a great location in Shanklin village. It had a feel of a boutique hotel more than a guest house. Kept spotlessly clean by the owners. Little added extras of lovely soaps & sweet smelling diffuser in the room was appreciated. The continental breakfast was delicious with different fresh fruit /yoghurt each day. An absolutely beautiful garden at the back. Wow a mini Shanklin Chine. Definitely a lovely place to stay
• Oliver (10/5): -
• Thomas (10/5): Nice relaxed B&B, perfect for a long weekend away. - Located close to pubs and restaurants, fairly quick access to coastal walks, friendly hosts, good selection for breakfast. N/A
• Liz (7/5): - The Chineside is in a perfect location for exploring Shanklin. Lots of beautiful costal walks to e joy but also lots of pubs, eateries & shops to explore, a short walk away. The continental 'help yourself' breakfast was lovely, something for everyone.
• Andrew (10/5): Really enjoyable break - Excellent location and 10 out of ten for cleanliness Nothing
• Karen (10/5): -
• James (10/5): A great base for exploring the Isof Wight - Nice location convenient for a tourist attraction, a lovely comfortable house, nice helpful hosts, comfortable beds, good internet connection. Everything was very clean and well maintained. Have no negative comments to make
• Dion (10/5): -
• Wendy (10/5): - Very nice bedroom extremely clean ,shower was good. Owners were really nice .
• Neil (9/5): Brilliant stay as always! - Room No.1 is a very clean and cosy room, breakfast is perfect, just what you need ready for a day out on the island.
• Avril Coe (10/5): Fantastic b&b loved everything 😊 - Loved this b&b it was excellent in every way, location, a beautiful house immaculately clean and delicious breakfast Great hosts, free parking too Nothing at all
• Robert (9/5): -
• chambers (10/5): A lovely short break - Lovely building, nicely decorated and well kept room. Soft, comfortable bed and lovely touches such as slippers and dressing gowns provided. Nice buffet breakfast that was varied each day of our stay. Nothing. The only thing we would advise is to reverse into the driveway as others have said.
• kevin (10/5): Thouroughly enjoyed our 3 night break at Chine Side - The location of the property is great, just a two minute walk to restaurants. Continental breakfast was lovely, different choice daily. Our room was beautiful and the bed was so comfortable. The bathroom had a lovely big shower and there were tea, coffee, water and biscuits on arrival. We really couldnt fault this property and the owners made their home feel so welcoming to us and we enjoyed our morning chats with them. There wasnt anything that we didnt like
• tracy (10/5): Cant fault it at all. Best short stay we have ever had. - Ginny made a very lovely continental breakfast which we prefer. We stayed for 2 nights and both mornings we had something different. John and Ginny left us to enjoy our stay but was around if needed. They were the perfect hosts. The character of the building was truly something else, I could have lived there. We had a room with garden view and was a lovely site when we woke up. Leaving to go home.
• Christopher (9/5): Very pleasant. - Very quiet location, comfortable bed. Sharing breakfast table with benches, but we had breakfast room to our selves as only guests. Try and reverse into drive way, makes exiting a great deal easier.
• Julie (10/5): Superb relaxing break - Very nice good choice Nothing
• caroline (10/5): Believe the reviews - Just returned from a 4 night stay at this lovely house. Our room was spotlessly clean and overlooked a fabulous garden. Breakfast was a continental buffet that changed every day. There were plenty of pubs and restaurants within walking distance though book in advance as they get busy even off season. Really enjoyed our stay and highly recommend! Loved everything but it’s been said before.. reverse in to the parking spaces !
• Guest (10/5): -
• Christie (10/5): - So clean fresh and well located! Nothing!
• Peter (10/5): -
• Sam (10/5): - Beautiful room. Lovely location. Second time visiting and will definitely be back! Unfortunately had to go out early so missed breakfast but was offered takeaway.
• William (8/5): Pleasant - Good position A bit like living in someone’s house
• Patricia (10/5): Lovely accommodation superbly located. - Beautiful room, very tastefully decorated with a lovely view of the garden. Our hosts John and Ginny were friendly and welcoming and went out of their way to be accommodating. The location was very close to Shanklin village and all its amenities but was very quiet. I would highly recommend this accommodation. Lovely continental breakfast but if you want a cooked breakfast the copper kettle cafe is a good alternative.
• Grace (7/5): - Great location Lots of dust around the room, on headboard, towel rail
• Tracy (10/5): -
• Ian (10/5): - Chine Side is a real gem. A beautiful house with off-road parking and just a few yards from the old Shanklin village. Spotlessly clean, all the amenities and facilities of a boutique hotel, excellent hosts Ginny and John, breakfast was perfection and beautifully presented. Will recommend to friends and family and will definitely be returning.
• Claire (10/5): - Gill and John were amazing and the accommodation was so comfortable. The location is super easy to get around to different places on the island and easy to get to the beach.
• Jeremy (10/5): Chine Side is the perfect base from which to explore the Isle of Wight. - The location in Shanklin is perfect for the village and the amazing back garden is idyllic. The hosts John and Ginny do everything possible to make you feel at home. Breakfast is of a very high standard with a different variety of items every day. Our room was large and spacious with a vast amount of wardrobe and cupboard space. It also overlooked the garden which is spectacular from on high. Nothing
• Herma (10/5): Geweldig verblijf, mooie locatie en heerlijk ontbijt. - De locatie was erg gunstig en de kamer perfect. Helemaal Niks
• Annette (10/5): -
• Roy (10/5): - Immaculate room and breakfast facilities. Very friendly staff and excellent location a couple of minutes from restaurants and pubs.
• Matthew (9/5): - Great location at the heart of the old part of Shanklin. Lovely clean room.
• Nigel (10/5): Very enjoyable well above what we expected would definitely go back - It was more than we expected the amount and choice each day ,and all freshly prepared we could not have asked for better
• Katie (10/5): Summer holiday - Quiet location. Very comfy bed. Excellent choice in a buffet breakfast. Use of comfy lounge area with outside patio. N/A
• Julie (10/5): Beautiful bed and breakfast, five star accommodation, loved our stay! - Chine Side is set in the quaint old part of Shanklin, with thatched cottages and lovely stone houses. Our stay was perfect, from the friendly greeting by our host John to our lovely room with views of the amazing gardens. Breakfast served in the elegant dining room with fresh coffee, fruits, toast and other delicious treats. There is a comfortable lounge with a balcony overlooking the gardens where you can relax after a long day exploring this amazing island. No a thing
• Tracy (10/5): Beautiful b&b - I liked everything! I stayed in room 1. Room was a very generous size. Bathroom was a very generous size. Everything was very clean. Bed was comfy.. Massive wardrobes to hang clothes, store bags if your there for a long time and want it out the way Would highly recommend! Tiny little niggle, one less chair in the bedroom and a little table or side of some sort to have a bit more room to put some bits in the bedroom. And a little something in the bathroom to put a wash bag on.. But it's a tiny niggle and wouldn't stop me staying there again!
• Lynda (9/5): - This is a real gem of a find, facilities,and room were fantastic as was location, breakfast was great, owners were very helpful, it was a real pleasure to stay here, highly recommend and would definitely would come back 😊
• David (10/5): -
• Kimberley (10/5): Amazing - Ginny and John were great hosts and helped make my girlfriends birthday weekend one of the best. Rooms were lovely and clean with a great view of the beautiful garden and little tea and coffee area was a nice touch would 100% stay again amd the breakfast each morning was amazing!!!
• Charlotte (10/5): Would thoroughly recommend incredibly comfortable and had a lovely stay. - Great central location to Shanklin old village , literally a five min walk to the Chines, pubs and restaurants. The property was immaculate, room one was large with plenty of space for belongings and a great shower. Super buffet style breakfasts, something slightly different each day made a change from fried breakfasts every morning. Tea, coffee, biscuits water replenished every day. Friendly relaxed hosts that just let you get on with things. Just have to take care when pulling out of the drive as hard to see the on coming vehicles coming round the corner but soon get use to it ! Advisable to reverse in.
• Tracey (9/5): Overall very nice stay. The room was immaculate. Good continental breakfast. - Very clean room. Tea & coffee in the room and biscuits! On site parking. On a busy road so some traffic noise with the windows open.
• Emily (8/5): Very clean, comfortable, tasteful...Excellent! - The breakfast was lovely, but it would have been even more tip top if a cooked breakfast was offered. The room was beautifully clean, tasteful and had a beautiful view of the garden. I was also impressed with the room being cleaned daily. The owners were helpful and efficient. The host made way for our bikes behind the gate and gave us a cover if needed. They also offered a discount on the car ferry which was very helpful indeed. All in all a really wonderful place to stay. I would only suggest that a cooked breakfast if people wanted.
• Susan (9/5): V comfortable, enjoyable stay. Would highly recommend Chine Side. - Excellent healthy breakfast. Lovely location, fabulous room with a wonderful view of the garden. V peaceful, Nothing
• Patricia (10/5): loved it - great interior , spacious, clean. parking . quiet but walking distance to local facilities. great cold buffet breakfast. daily room service. beautiful garden. would recommend.
• Simone (10/5): -
• Terry (10/5): Excellent highly recommended -

Photos