ST Parklane Airport Hotel Chennai
Location: No 3/57, Veteran Lane Cantonment Pallavaram, Chennai, in
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just 1 km from Chennai International Airport, Crossway Parklane Airport Hotel Chennai offers easy access to both the airport and nearby attractions like St. Thomas Mount and Chennai Trade Centre.
Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom. The hotel ensures a cozy stay with complimentary WiFi, 24-hour room service, and a 24-hour front desk.
Dining and Services
Indulge in delicious meals at the on-site restaurant or explore dining options nearby with the help of the concierge service. With free private parking and airport transfers, your stay at Crossway Parklane Airport Hotel Chennai is sure to be hassle-free.
Book your stay now at Crossway Parklane Airport Hotel Chennai for a seamless travel experience!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 01:30 PM - 09:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Adult only
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Free bus station shuttle
- Health or beauty spa nearby
- Bicycle-friendly property
- Charcoal grill
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Double Room
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hand sanitiser
-
Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hand sanitiser
-
Deluxe Double Room
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hand sanitiser
Guest Reviews
- Fong Yi (1/5): 不推薦 - 環境整潔太差與味道太差
- jayakumar (1/5): Avoid - Nothing I rarely feel compelled to leave a one-star review, but this stay genuinely warranted it — and management needs to hear this.
Let's start with the receptionist, Durga. Her attitude towards guests was flat-out rude. Dismissive, unwelcoming, and wholly unprofessional — she treated me as an inconvenience rather than the paying customers keeping this hotel in business. This alone is unacceptable, but it was only the beginning.
The room was in a shocking state of disrepair. There was absolutely no hot water at night — a fundamental basic — which left me unable to properly prepare for an early-morning flight, having to leave the hotel before 4 AM. The fan was broken, the switchboards were damaged to the point where my phone charger would not stay in the socket, and the window handles were so badly broken that I could not even lock my own room properly and noisy due to this and mosquitoes in the room.
This is not a matter of minor teething issues, this is a hotel failing its guests on every level: service, maintenance, safety, and basic human decency. I would strongly urge anyone considering this hotel to look elsewhere until there is serious, visible improvement. I will not be returning, and I will be sharing this experience as widely as possible.
- MANORANJAN (5/5): -
- Felix (10/5): -
- M (10/5): - Love everything there One or some staff were little little rude
- M (10/5): Awesome, love there my whole stay - Overall everything One or some staff little little rude
- chandroth (1/5): -
- SUNILRAJ (1/5): totally unsatisfaied - Breakfast was ok , forget of hospitality except from few staff, no tea/coffee option , no hygiene. I will never opt others or friends , which will be understandable
- Afsal (8/5): - * Silent ambience
* Near to airport (approx. 10 min drive)
* Provided with free Airport drop-off shuttle service
* Very supportive staffs
- Pasupuleti (8/5): -
- Gayatri (8/5): -
- Latiff (8/5): I'm happy to say, my stay at your hotel was truly memorable for good reasons. - Highly appreciate the FREE Airport Shuttle Service. Saved us some funds as we were on a tight budget.
BTW- the Chicken Biriyani I ordered for lunch from the A-la-carte Menu was reasonably priced and tasted SUPER. It was a lot BETTER than Dindugal. 1) I expected more choices for the breakfast buffet. No non veg items were available. Not even an egg.
2) Although there was AC and a fan, we still had lots of MOSQUITOES.
- vasanth (1/5): Worst experience ever - The only good thing is it's near to chennai airport. There is no shops or restaurents near the hotel. Even Swiggy zomoto is a doubt in that location. And also in the restaurents menu only the basic foods they have. And also the room stay is very expensive Caz the size and ameneties in the room is very poor. I have pre booked the hotel otherwise I will gone to another location. The restaurent food is very very bad. Worst hotel stay in my life ever.
- Gajendran (8/5): - Actually i like the service of stewards and kitchen staff
- Rajan (10/5): - Very good free of airport drop
- Thevar (8/5): -
- Saran (4/5): -
- Azhagappan (8/5): -
- Sigrid (9/5): Je suis très contente du rapport qualité/prix sur mon séjour. - J'ai beaucoup apprécié le service de navette depuis l'aéroport, la reception et la restauration. La chambre était très bien aussi. Vraiement, je recommande ou reviendrais si l'occasion se présente. La salle de bain dans la chambre était un peu vétuste. Et l'attente pour faire venir l'eau chaude est vraiement très longue. C'est un gaspillage d'eau.
- Hari (6/5): -
- Aveo (8/5): -
- Vinodharan (8/5): -
- Ruth (1/5): It used to be our preferred hotel on transit but the quality overall has dropped drastically. -
- eric (2/5): - Pas loin de l'aéroport Hotel qui tombe en décrépitude
Hotel isolé, rien autour sauf la mosquée qui nous réveille à 5h.
Quartier très bruyant
Personnel incompétent, j'avais demande un taxi pour aller tôt à l'aéroport. Voiture présente mais pas le chauffeur et l'hôtel ne voulait pas appeler un autre taxi.
J'ai du m'énerver pour qu'ils en appellent un.
À fuir.
- Suresh (7/5): -
- Latha (7/5): -
- Alan (7/5): Convenient and perfectly acceptable for pre-airport stopovers. - Very convenient for Chennai airport terminals with a free shuttle service on checkout. (Otherwise chargeable at 350 rupees) Good restaurant with excellent range of local dishes. Surroundings are very ‘industrial’. No nearby shops or sites to see.
It’s worth noting that this is a ‘non-alcohol’ hotel. Soft drinks only.
- Edita (9/5): - Near to airport,fast servis, free pick up and drop of..very clean room.
- Ravin (9/5): -
- RAHUL (5/5): -
- Baisoya (10/5): Had a lovely stay! Thank you - Great property! Staff was very helpful and kind. Quick response of staff and helpful nature. The hotel has a restaurant at the ground floor and delivers food to the room as well.
- Subramaniam (10/5): -
- Jegan (1/5): Booking.com shouldn’t have this type of hotel . - Airport transfer was the best and only one Cleanliness ,cockroach .reception staff behaviour was worst .
- I (10/5): Na - Near to airport Na
- Shubhika Shubhan (10/5): -
- ASHIT (4/5): - Only location Water taps are not working properly, broken hand shower, cockroaches are seen, in breakfast no fruits were included
- Prakash (7/5): Overall good -
- ABHAY PARWAL (3/5): -
- sujeeth kumar (8/5): -
- Mitali (6/5): Pleasant stay - its very close to airport, they have provided pick and drop to me only issue is maintance part they would work on maintaining property.
- Balavignesh (7/5): - Room was bit spacious and comfort. Worth for money. When we entered in to the room, we were smell cigarette smoke. Otherwise fine.
- Anan (2/5): Needs ambience improvement - Bad ambience and soiled sofas
- M Srinivasan (10/5): -
- yoonas (1/5): -
- Moosa (10/5): Perfect stay - Neat and clean. Pickup drop service was great Nothing
- Charles (10/5): I visited from Australia As an Indian origin I wanted to have a South Indian breakfast, finally the Breakfast was excell - Neat and clean very friendly staffs It could improve on Toiletries,
Please provide body lotion, and couple more towels, air fresheners room fresheners Lighting
Exhaust fans
- Lakshmi (8/5): -
- Haridas (9/5): -
- Aruna (7/5): -
- varnale (10/5): -
- Balagurunathan (4/5): - Poor maintenance The room was not cleaned properly the bathroom was poorly maintained .
- VIJAY (7/5): - The hotel is located close to the airport. they arranged complimentary airport pick up which is appreciated. The particular room they had allocated to be had poor bathroom fittings. Otherwise this is decent for an overnight stay for business travellers. The restaurant is decent. There are no other restaurants nearby so you dont have much choice to try out food. One could get dropped near airport where choice of restaurants are available. Would not recommend this for families as there is not much to do around this place. Overnight stay/ transit purpose. My particular room had por/ broken bathroom fittings. Informed the front deck at time of check out. hope that will be corrected.
- NAVEEN (7/5): -
- Paulette (8/5): - La proximité de l'aéroport, le service.
- Shaik (5/5): -
- Gowrisankar (3/5): -
- Saifuddin (5/5): - . Food in the restaurant was good Fans and AC not working properly. No window or ventilation in the rooms.
- Thomas (10/5): -
- somanathan (7/5): - Hotel location is not good and room looks very old. Dining need to improve
- acharya (6/5): - Good
- Oh (10/5): -
- pierre (6/5): Pour l'emplacement - La proximité de l'aéroport et la navette gratuite Hôtel très excentré, pas loin d'une décharge...
- Amit (5/5): -
- Santosh (1/5): Very Uncomfortable Hotel Experience - Food is good I booked standard room and upgraded to suite room with paying extra amount, There was lot mosquitos in room I can’t able to sleep for 2 nights and there was rat inside room it disturbed our sleep went over us on sleeping ultimately we don’t sleep properly for 2 nights waste of money .
- Chellapathi (9/5): -
- Sankar (9/5): -
- Nirmalkumar (1/5): -
- tigerkaks (10/5): -
- Joel (6/5): Convenient to airport and decent value for money - Proximity to airport No windows to allow natural light in the room. Isolated in colourful neighbourhood
- Sreeraj (4/5): Overpriced, unclean place. Food is good and some staff are friendly. - Food was good. Overpriced. Unclean bed and bed sheets. Walls have mould. Bathroom in bad condition. Location was close to the airport, but the road leading to the airport is in worst condition . Do not recommend.
- Suresh (1/5): Poor service in poor location - Nothing Shit place
- Stephen (7/5): - Lovely staff The room was fine for a night before an early flight, but the decor was tired.
- Akhil (10/5): Great place to stay if you are arriving in Chennai by flight and are looking for a comfy and clean place to sleep while - Proximity to airport Roads nearby are bad. Restaurant is not so good
- Kannan (8/5): Cheap for the one day stay -worth considering - Location
Clean
Shuttle transfer to airport
- srigopal (5/5): My experience at this hitel - The proximity of the hotel to airport The rooms are filled with cockroaches. When I have paid the money, the front office told me confidently that night to morning 6 am, I can use free shuttle drop from hotel to airport anytime before 6 am. When I asked them the drop at 4 am, they said - they can do only at 4.30. that means, they just for the sake give such freebies and in reality, those are false promises. The room cleanliness is not at standards. I suggest this hotel - when you don't have any option
- Jain (1/5): -
- Ajith (2/5): -
- Malavika (5/5): -
- Sudhitcr (10/5): -
- Sudhakar (10/5): Good place to stay if you need access to the airport. Value for money. - The breakfast had a good spread. It was close to the airport. The airport drop service was also good, had a clean car and a comfortable drive. That accomidated late check in. The TV did not work, but that did not bother me.
- Manoj (8/5): -
- katheeja banu (10/5): -
- keerthirajan (7/5): - Free transit to airport No windows
- Das (5/5): It was not upto my expectations - Breakfast was just to make some foods. No teate no fruits and not in hot. Room amenities
- Arpita (7/5): -
- Douglas (10/5): -
- Daniya (5/5): -
- Ilamvazhuthi (4/5): -
- Inthusekaran (2/5): - This is slam area and the rooms are smelly and insects like cockroaches bedding is very smelly could not sleep
Food order arrived after 1:30 hrs later
- 淳一 (5/5): -
- Poonam (10/5): - Location of this hotel is ideal for a trip to airport. Service is very good and for the price this is a really good find.
- katheeja banu (10/5): -
- Sivasubramaniam (8/5): -
- Shubhika Shubhan (10/5): - Clean and nice rooms Not applicable
- Tripathhi (8/5): It’s a new property as on July 2025. Room size is decent, washrooms clean, housekeeping was good. - Breakfast was available but I didn’t want. Complementary water bottle should be 1 ltr each not 500 ml.
- Bijoy (10/5): Exceptional - Good Nice
- RAJENDIRAN (6/5): - Yes
- Pradeep (7/5): Good service and location, but room maintenance needs attention. - The hotel’s proximity to Chennai airport was very convenient. The staff were courteous and helpful throughout my stay. I also appreciated the quality of food at the restaurant and the clean, well-maintained bedding. Room Access Issue:
The key card for my room didn’t work, and the hotel initially refused to provide the manual key, citing there was no backup if it got locked inside. This meant I had to ask reception to unlock my room each time, which was very inconvenient. They only gave me the key after repeated requests on the second day.
Cleanliness and Maintenance:
The room walls, floors, and window were noticeably dirty and poorly maintained. The towel bracket was loose on one side, contributing to an overall impression of neglect in room upkeep.
- Muthukumaran (5/5): Managed -
- Hanesh (1/5): Bad -
Photos