Xcacel Dreams Jungle Suites & Spa
Location: Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774, Tulum, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.
Full-Service Spa and Recreational Activities
Relax at the full-service spa and enjoy massages. Take advantage of the outdoor pool and bicycles available for rent.
Dining and Socializing Options
Enjoy a meal at the restaurant, snacks in the coffee shop, or 24-hour room service. Socialize at the complimentary daily reception and various bars on-site.
Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, babysitting, dry cleaning/laundry services, and a 24-hour front desk. Airport shuttle and free self-parking add to the convenience.
Book your stay at Xcacel Dreams Jungle Suites & Spa for a memorable and relaxing experience!
Important Information
- 24-hour pool access
- Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 12:00 PM - 11:30 PM
Check-out: 12:00 PM
Instructions: Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba diving nearby
- Breakfast available (surcharge)
- Multilingual staff
- Full-service spa
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Snack bar/deli
- Free self parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Beach shuttle (surcharge)
- Pool sun loungers
- Free long-term parking
- Beach yoga on site
- Game drive nearby
- 24-hour pool access
- Mosquito nets
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Banquet hall
- Children's games
- Horse riding nearby
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Handrails in stairways
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Double Room, 2 Queen Beds
2 Queen Beds
Balcony/patio with garden views
Layout - 6 bedrooms and sitting area
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - 24-hour room service and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, highchair, and access to in-room childcare; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- Dryer
- Bedsheets provided
- Highchair
- Soap
- Lever door handles
- Wheelchair-width doorways
-
Standard Room, 1 King Bed
1 King Bed
Located on the top floor, balcony/patio with garden views
Layout - 6 bedrooms and sitting area
Relax - In-room massage available
Internet - Free WiFi
Food & Drink - 24-hour room service and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, computer, and highchair; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Highchair
- Soap
- Lever door handles
- Wheelchair-width doorways
- Location - top floor
Guest Reviews
- Jonathan (10/5): - Muy jueno
- Verified traveler (10/5): - Intimo hotel boutique con cuarto comodo y bonita piscina para relajarse. Perfecto para escaparse unos dias.
- Ymelda (10/5): - Todo estuvo excelente 👌
- Marie-Soleil (10/5): - Beautiful, zen and clean. Breakfast was included (not written on site) Friendly staff uses Google translate to help us find nice free Cenotes on map :)
- Matthew (10/5): - Pablo goes above and beyond!!!! Stay here. Do not even look at any other options. We have stayed all over the world and this place is absolutely a piece of Paradise. Its in the middle of the jungle which is perfect after a long day of exploring the Mayan ruins in Tulum. The resturant is great and I can not express how awesome Pablo is. 10 out of 10
- Javier (10/5): - it’s a clean, nice property. Lots of vegetation, really nice ! Bedrooms are very Spacious ! good size pool. and the Staff is super Nice.
- Martin (8/5): - Der Koch war spitzen. Alle Speisen waren hervorragend
- Lupita (8/5): - Un par de tramos en el camino a llegar aún son de terracería y en medio de la selva, pero si vas en tu propio vehículo es sencillo llegar, lugar super tranquilo, relajante, agradable, hay mosquitos como en toda la riviera en esta temporada, las camas están duras, pero el ambiente es tan agradable que logras descansar y como no hay televisión en las habiyno hay ruidos fuera de la naturaleza. El propietario muy atento, nos oriento de los cenotes cercanos y recomendó playas poco concurridas y muy bellas.
- Gustavo (10/5): - It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender.
- Eva (10/5): - El servicio de Pablo y el Chef son magnificas, además el día que hubo música en vivo para la cena hizo de la velada algo mágico. Muy recomendable el lugar por toda la experiencia.
- Yuriy (10/5): - All good. Seen scorpion and spider in our shower.
- Guillermo (8/5): - Nice to be out of the busy areas and still close to the parks.
- Gianny (10/5): - 10/10, wonderful experience.
- Georgiana (10/5): Relaxing and very nice stay - We very much enjoyed our stay at Xcacel Dream Jungle Suites, it is very intimate with only a few rooms, relatively big pool and facilities. The rooms are spacious, clean and stylish, and have a private terrace in addition. The bed was also very nice. The pool area was chic and relaxing, Pablo and the rest of the staff were super friendly and helpful with anything we needed. It is an intimate setting and it didn’t feel like being in a hotel. Hearing the crickets at night and seeing colorful birds in the trees in the morning was a nice touch 😍. We would definitely stay here again, also consider renting the whole place with a group for some days, seems perfect for that.
- Brian (10/5): - We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!
- JORGE (10/5): - La calidad de sus instalaciones y servicio es excelente, el edén en medio de la selva. La propiedad esta como a 1 km de la carretera, es para manejar a 10 km/h . La alberca y todo el entorno esta bien diseñado y con buenos muebles en todo el lugar. La comida muy rica y suficiente. Espero regresar pronto al lugar. Son solo 6 habitaciones, asi que el servicio es privado.
- Fabio (10/5): - Atención y limpieza excelente. Jesús excelente anfitrión.
- Christine (4/5): Double Booked and Turned Away - We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
- Verified traveler (10/5): - Awesome service - and welcome cocktail. No other guests there during the day
- Lisa&Mike (10/5): - We loved this place! It was tastefully decorated, small, quiet, relaxing, well staffed, and had great food and amazing margaritas! We spent most of our time at the pool as everyone else there left for the day. It was like our own private hotel. We were well taken care of by the attentive staff, never wanting for anything. We would definately stay here again! I almost cried having to leave this place.
- Verified traveler (10/5): - Excellent food drinks and staff Very accomodating and such a great place to relax
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