The Springs Resort & Spa
Location: 323 Hot Springs Blvd, Pagosa Springs, Colorado, 81147, Pagosa Springs, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in massages, body treatments, and facials. Take a dip in one of the 15 outdoor pools or unwind in the hot springs.
Recreational Delights
Enjoy the 24-hour fitness center and multitude of swimming pools. Don't miss out on the poolside bar and multiple bars/lounges for a relaxing drink.
Convenience and Comfort
With complimentary Wi-Fi, concierge services, and a delicious restaurant, The Springs Resort & Spa offers the perfect blend of relaxation and convenience.
Located in Pagosa Springs, this hotel is a sanctuary of luxury and comfort. Book now for an unforgettable experience at The Springs Resort & Spa.
Important Information
- 24-hour pool access
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Front entrance ramp
- Proposal/romance packages available
- Express check-out
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Elevator
- Conference space
- Downhill skiing nearby
- Cross-country skiing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Breakfast available (surcharge)
- Television in common areas
- Rafting nearby
- Multilingual staff
- Express check-out
- Snowmobiling nearby
- Mountain biking nearby
- Snowshoeing nearby
- Meeting rooms
- Smoke-free property
- Snowboarding nearby
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
- Free self parking
- Computer station
- Sledding nearby
- Snow tubing nearby
- Pool cabanas (surcharge)
- Pool sun loungers
- 24-hour fitness facilities
- Rock climbing nearby
- 24-hour pool access
- Designer stores on site
- Proposal/romance packages available
- Fishing nearby
- Horse riding nearby
- Hunting nearby
- Ice skating nearby
- Mountain climbing nearby
- Swimming nearby
- Water tubing nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Sign language-capable staff
- Well-lit path to entrance
- Pool hoist on site
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Studio Suite, 1 King Bed with Sofa bed, Kitchenette, Mountainside
1 King Bed and 1 Double Sofa Bed
398-sq-foot room with resort views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Wet bar
- Desk chair
-
Standard Room, 2 Queen Beds, Non Smoking, Annex Building
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Desk chair
-
Classic Room, 2 Double Beds
2 Double Beds
Overlooking the resort
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Desk chair
-
Standard Studio Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Desk chair
-
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette
1 King Bed and 1 Queen Sofa Bed
510-sq-foot room with mountain views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Wet bar
- Desk chair
-
Classic Room, 1 King Bed
1 King Bed
Overlooking the resort
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Desk chair
-
Deluxe Studio Suite, 2 Queen Beds, Kitchenette, Mountainside
2 Queen Beds
407-sq-foot room with resort views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Wet bar
- Desk chair
-
Luxury Suite, Multiple Beds, Non Smoking, Kitchenette
2 Queen Beds and 1 Queen Sofa Bed
485-sq-foot room with resort views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Wet bar
- Desk chair
Guest Reviews
- J9gina (10/5): Spa - Wild finch restaurant was delicious. Our server Teri was great, very attentive and accommodating. Also got a couples massage with Amy and Ryder, wonderful experience. They both focused on the areas we addressed and made sure that the pressure level was what we wanted, had great communication while also maintaining a relaxed environment.
- 336kelleyb (10/5): Perfect Family Getaway! - Our family had an incredible stay at The Springs Resort, starting with a wonderful check-in experience thanks to the exceptionally helpful Christina Martinez. Our room was both spotlessly clean and spacious, providing the perfect home base for our trip. The pools were a major highlight, and the kids had a blast spent jumping between them all day. We highly recommend this resort for any family looking for a seamless getaway. We will definitely be returning in the future!
- anniquat (10/5): OMG!! Amazing - Omg!!! What an experience ☺️. The mineral pools, amazing , the staff around resort are amazing! Definitely recommend! Matt and Junior provided amazing service and super helpful!! Thanks for making this visit special.
- F5520DTsarahr (10/5): Great experience with Alex H. - The resort was amazing, and Alex H. was extremely prompt and helped us with our AC and maintenance needs. He was SO helpful and kind!!
- GrammaJ_12 (10/5): Lovely staff - Charity, Alex & Jesus at the Grill were so nice! Very friendly. Fixed our food to perfection! Lovely day
- heatherlG9365YQ (10/5): Pagosa Hot Springs 10/10 Absolutely Reccomend! - Pagosa Springs Resort is an absolutely top notch place to visit and stay! Staying at the resort was one of the most enjoyable experiences of a lifetime. Christina Martinez was so kind checking us in and made the process such a breeze and hassle free! The entire resort was clean and absolutely stunning. All the staff were incredible and polite!
- Explorer19153709132 (10/5): 11/10. - Charity, Alex, and Jesus were amazing at Barefoot Grill! Their hospitality was amazing, and the food was as well. I love seeing them everytime I go to The Springs!
- staceychristman (10/5): 5/5 Stars – Ask for Kevin! - 5/5 Stars – Ask for Kevin! If you want the absolute best experience at The Springs, you have to see Kevin! He is a total superstar and brought the best energy to our visit. Kevin doesn't just provide great service; he anticipates everything you need before you even ask. He’s incredibly fast, professional, and has a personality that just lights up the whole deck. He truly made our time here unforgettable. Kevin is the GOAT! Thanks for making our day so special!
- V635Xmarios (10/5): Amazing! - Christina Martinez made our check in so easy and fast. She was very helpful and made our stay more enjoyable.
- muhn4us (10/5): Service - Junior and Matthew were great! They were super friendly and got our food out quickly.
- K8753MYmiad (10/5): Best getaway in Colorado! - Incredible staff, especially Christina Martinez. Super helpful and accommodating.
- O2055MSlaurenp (10/5): Amazing staff - Love eating and drinking while @ The Springs. You have an amazing team! Both servers and kitchen staff team are always prompt, courteous and attentive of my family. The food is always awesome!! Special shout out to Princess, Jr, Angel, Alex, and Julian.
- codyrC1895HM (10/5): Heavenly resort - This whole experience was wonderful! We were greeted by the most beautifully, friendly hostess, Christina Martinez. Everything about the springs was top-notch!
- World_traveler12960 (10/5): Awesome - This was my first time going to the springs resort. It was not only relaxing but the energy was like no other and to top it off Christina martinez one of the women working downstairs by the front desk was absolutely amazing, as someone who works with people i would hire her in a heartbeat she deserves a raise.
- aileanat (10/5): So amazing! - The whole experience was so relaxing! Christina Martinez was extremely helpful and as was the whole resort! Such a great trip!
- D1530WAkarlj (10/5): Great grill staff - Jeremiah, Gavin, and Angel were very helpful and respectful during our visit to The Springs Resort. Makes me want to go back as often as possible.
- K9392JAsamn (10/5): Excited for our stay! - Thank you, Christina Martinez, for a wonderful and warm check-in experience! 5 stars!
- juanitas297 (10/5): A perfect day at the Hot Springs - Visited the Hot Springs Spa today with family and had a great time. It was Monday morning so it wasn’t super busy and the weather was nice. Not too hot and not too cold. Ordered drinks at the cabana and had great conversations with Kevin. He was very professional but at the same time personable and friendly. He answered our questions and knew a lot about the area and the spa. Definitely a valuable asset for any employer!
- lauriereddyuh (10/5): Amazing Massage/Spa experience - Went to the new Spa! It has been opened for almost a year now and this space is brand new and fully upgraded! Sharon at the front desk was a delight, and so was Jess who ran the mud bath and sauna experience. Rosie, my massage therapist was fantastic! With 30 plus years of experience, she can find all the muscles that need some extra TLC, including the sartorius!
- D7611OVnatashah (10/5): Fantastic service at check in!! - Christina Martinez was fantastic to work with at checking! Answered all questions and gave us a great lay of the land
- 99natej (10/5): A scene from movies experienced for the first time - Really enjoyed our time spent at The Springs Resort with family. Christina Martinez and Rebecca really went above and beyond to accommodate and make my cousin’s birthday a remembering experience that we will look to do again in the future with even more family showing up.
- marcomW7361FQ (10/5): It was a good thing of the room upgraded - It was a better place In the room and the TV And the couch too And the view in the morning, it was nice seeing you outside. It was like a hit different vibe. It’s like a beautiful, but thank you for service. Come by everybody. Good bye ✌️
- marichelled2022 (10/5): Warm welcome from Christina Martinez - Christina Martinez is the best front desk agent!! Just arrived and felt very cozy because of her accommodation. It’s our first time here. Definitely she’s one of thw reason why we’re gonna come back.
- Coastal53071384965 (2/5): Poor Value - Rough experience. Main pool was ‘down’ for maintenance. Clothes dryer in locker room broken. No amenities (towels, plastic bags for wet clothes, locker, etc) included with Day Pass. There’s a ‘tip’ line on the bill from the front desk staff - who wasn’t very friendly. The smell and odd things floating in the pools just comes with natural spring experiences so factor that in. Just a poor value overall IMO.
- D6341ARcrystalv (10/5): Eagles Peak Suite was an amazing choice for Birthday Celebration - The Eagles Peak Suite was excellent for two couples, beautiful views of the resort, spacious rooms, full kitchen complete with everything you would need for an amazing time or birthday celebration. Christina Martinez helped me plan a special birthday for my husband. She helped me with local restaurants, spa treatments, and a special gift for my husband’s birthday. Christina M. and Rebecca welcomed us with her amazing smile and attention to detail. Every visit is always special from staff, amenities and always relaxing and restorative experience.
- kimmK272AD (10/5): Spectacular experience at Pagosa Springs Resort - Our experience at the Pagosa springs Resort was outstanding. Not only were the accommodations great, the hot spring pools were amazing. Elly gave me a great men’s facial. I had never had one but it was a great experience. I would recommend this place if you are looking for a wonderful romantic and relaxing getaway. It’s well worth the price.
- 1234me1234567 (10/5): Great nourishment - Excellent atmosphere and food. Matthew Angel and Junior killed it!!
- P8948WAchrisp (10/5): Customer service is amazing - Their website was really working so my wife called to book our stay. Christina Martinez was absolutely incredible about meeting our needs. We are so excited for our trip already.
- E5911OXbrandonj (10/5): A great welcoming - Pagosa Springs Resort is such an amazing place. Customer service is top notch. It was a delight to work with Christina Martinez upon check in. The rooms are spacious and very comfortable and have an awsome shower. I would recommend the Pagosa Springs Resort to anyone who is looking for a top notch experience with top notch staff.
- Flyer65222211052 (10/5): Amazing place - Always an amazing when we come the staff Like Christina Martinez is amazing and most accommodating.
- 9marisak (10/5): Such a relaxing experience - My trip to Pagosa Springs was so lovely from the moment we walked in great communication, beautiful building. The panorama sauna is amazing. You can do mud bath classes that are part of your stay as well as aromatherapy and warrior plunge in the river- my friend and I did it all!!!! so many hot springs we couldn’t even get to all of them the dinner at wild Finch with our server named Teri was a delight, mud with Jess was so peaceful and I also got a facial with Morgan that was so relaxing. It made me glow the rest of the nice day. Brooke was the manager who organized it all and she made very personal the thoughtful touches including a bday cake knowing that it was my birthday and I couldn’t thank her enough. Thank you Pagosa Springs Resort for a wonderful three day trip filled with relaxation and a thoughtful treats for my birthday. They really go above and beyond! I can’t recommend this place enough!!!
- Fearless23449560852 (10/5): Relaxing, quiet resort - Before our recent stay this February, we last stayed here five years ago before their expansion. We were pleasantly surprised with the excellent expansion. The multiple hot pools overlooking the river for resort guests including the adult only pools were outstanding. Very quiet and relaxing. The room was very quiet and nicely appointed. Dinner at the resort restaurant was excellent too. We will definitely stay here again next time we visit Pagosa Springs.
- melaniekC7599GH (10/5): Why I highly recommend The Springs Resort - We had a large group of seniors on our trip to The Springs Resort and could not have been more pleased with the service, atmosphere and accommodations. The staff was amazing. The resort was exceptional. The offerings were more than we could have expected. I wish I had participated in more of the offerings but I would have had to extend my stay and find another way home. I took advantage of several things that I'd never done before such as: forest bathing, yoga in the pool, sound bathing in the pool, a sound bowl concert and meditation while in a pool, full body mud treatment followed by an over head cool water bucket dump, and I'm sure there are more that I can't recall at the moment. By the way, all of these things were included with our accommodations! Lastly, the food and coffee were exceptional as well. I highly recommend!
- I620LKdavidb (10/5): The Springs is a can’t miss destination - Our recent stay at The Springs Resort was incredible. The new addition to the property is amazing, tasteful, and blew us out of the water. The front desk hostess Valerie took wonderful care of us when we booked our stay and spa treatments. She even offered us the opportunity to be upgraded To the San Juan Suite. The rooms are just fantastic. They are clean, quiet, and very comfortable. The manager Christina Martinez always checked on us when we came down stairs to make sure everything was perfect and always asked if there was anything she could do to improve our experience. The new restaurant Wild Finch was excellent, the food was decedent and prepared perfectly. The waiter Morgan was attentive but not intrusive and gave us a very memorable dining experience. If we could give the resort 10 stars we would. We will be coming back in the fall for another visit.
- raulpQ847VT (10/5): Wonderful welcome experience - This resort is incredible! My wife and I traveled in from out of state and are staying here for a couple of nights. We're first timers and are very excited to try all the amenities. I just have to rave about Christina Martinez who checked us in. She immediately greeted us with a smile as we walked in, got us checked in very promptly, informed us on all the amenities and where everything is, including recommendations on some mouth-watering food and drinks to try, and answered all of our questions, very kindly and professionally. Thank you so much Christina for making this experience start off wonderfully!
- mariotY2934MD (10/5): Amazing trip/vacation - I had an absolutely wonderful experience at The Springs Resort, and a big part of that was thanks to Christina Martinez. Christina was an exceptional host — warm, welcoming, and incredibly attentive. From the moment we arrived, she made us feel valued and truly cared for. She went above and beyond to ensure everything was perfect, and her positive attitude and professionalism really stood out. I also want to recognize Jauxnas and Rebecca for doing an amazing job. Both of them were friendly, helpful, and added to the overall welcoming atmosphere of the resort. It’s clear that the team works together to create a memorable experience for guests. Because of Christina, Jauxnas, and Rebecca, our visit was relaxing, enjoyable, and seamless. We can’t wait to come back!
- Threeheaded (10/5): Excellent - It's always a great experience at the Ponds! We are always greeted with happiness and kindness by Christina Martinez! I know it's been longer but at least for the last 5 years she's always taken care of us. This year we are trying the NEW rooms, and so far they are great! If you stay here you have to get the wrist band room keys which are new, and they make life so much easier for soaking. Now you dont have to worry about a room key as it's built into the wristband. This place is Awesome and with the great staff it's priceless!
- Dreamer04263166815 (10/5): Grace@ thebathhouse. - Grace@thebathhouse was so helpful, knowing all about the town. Restaurant information, all about Mesa Verde, aliens, God, art, . She's the real deal. Good job landing her to yalls team.
- Scenic774889 (6/5): Crappy room for the price! - I booked a two-night stay online, reserved one of their most expensive rooms, a king BR in the NEW main building for my wife and me. We got there at about 400pm. We were given the last king BR in an older (1970's?) crappy, two-story woody walk-up building ("the Deluxe Building"), with no view and hardly any sunlight. Lousy furniture and very dated finishes. Linens were great, overall service was good, BUT A TOTAL RIP-OFF FOR THE ROOM PRICE. The front desk told me it was because "you booked online" with no further explanation. I recommend that you speak directly with the front desk and get an EXACT room that you want if you are discerning about your room.
- Ibcb881 (10/5): Great experience - We head to the resort every couple of years to get a break from the snow and cold. Pagosa keeps getting better. Their new restaurant was good. Not great but it has the potential to get there. The restaurant staff is incredible, they need to fix timing and perfect cooking techniques. We prefer to stay in the lodge as it’s very quiet. This was no exception. It was clean, quiet, and centrally located with the newest family pools right outside the door. The amenities fit our needs, although I recommend brining robes for children as theirs seem to get stolen so they don’t have enough. Can’t blame them for that. The pools have a great variety and we always meet lovely people. Shout out to Jack at Wild Finch- he was courteous and asked questions when needed regarding ingredients. As restaurant owners, we love having servers like him. To Alex H. in maintenance- we had an issue with our room vent making noise. He showed up within 10 minutes and had it fixed in about the same amount of time. Finally, and especially, to Christina Martinez- we had an unexpected appointment requiring an online meeting and she helped us extend our checkout so we could comfortably and privately deal with this situation. Not to mention, the food in town has improved over the years making it a more appealing destination. See you again in about two years!
- Tots023 (10/5): Great stay - We had a great stay at pagosa over thanksgiving weekend. The room was perfect with a view of the mother spring. We enjoyed drinks in the old part of the lodge with live music and our bartender Rigo was great, his old fashioned was on point and was super friendly. We were able to experience the new section of soaking tubs which were just ok, the temps were better regulated and hotter than the newer area.
- O2405RXstephenl (10/5): Fantastic couples massage - What an amazing time. We got deep tissue massages with hot rocks. Extremely relaxing and added so much to our soak time. Both Elly & Lisa were knowledgeable, attentive, and great massage therapists. Well worth it!
- Venture32374629612 (10/5): Amazing resort. I will be coming back again. - This place is beautiful! I absolutely loved the room we were given, and Christina Martinez helped us out a ton!! She made sure that were comfortable, and had the best time for the night. She navigated us well, and we were able to get acquainted with the place really quickly. The room is beautiful, clean, and it was huge. She definitely made sure that we had the best stay for the night. She made sure to give us the best experience for our stay, and even gave us amenities in our room. The hot springs are one of the best parts of our stay too. Absolutely amazing.
- I4456GYlisag (10/5): Staff shout-out - Such a beautiful day we had, sun, soaking and enjoying the river! I would like to give a special shout out to both Joey and Kevin in the cantina bar. They were so fun and made beautiful cocktails for us! Such a special day. Thank you both!
- robere (10/5): The Springs Exceeds Expectations! - Our visit to the Springs Resort was well beyond expectations! The many, varied pools were relaxing, easily available, with every amenity needed. 24 hour availability was appreciated. The grounds were spotless, staff knowledgeable and welcoming. A foot bridge makes it easy to explore town with its many unique shops.
- hawleysmob5 (10/5): We'll never stop coming here! - This is our 3rd time staying at The Springs Resort in Pagosa Springs. We love the pools, the property and especially the friendly and helpful staff. Christina Martinez and Daniel J. checked us in and were incredibly welcoming and kind. When finding out it was our anniversary they sent up some champagne and truffles. It's these little things that will keep us coming back!
- 454kayp (10/5): Worth the treat - So happy the have recovered from floods. Matthew came around and brought us our drinks. Service was quick even considering he was the only one servicing the pools that day! Great job! It is a bit pricey if you don't live in Pagosa but still worth the treat.
- 791lindsayt (10/5): Incredible Relaxing Resort - The Springs Resort in Pagosa Springs was an absolutely incredible experience from start to finish, and it’s truly a place of relaxation and luxury. The facilities were pristine, the hot springs were perfectly maintained, and the overall atmosphere was peaceful and rejuvenating. I especially want to recognize Christina Martinez, who went above and beyond to make our stay exceptional. Her warmth, professionalism, and genuine care made us feel welcomed and valued the entire time. She spoiled rotten! Thanks to Christina and the amazing team, this was a five-star stay that we can’t wait to repeat.
- Cosmopolitan760812 (10/5): Christina Martinez is AMAZING.🙂 - I could not be happier with my stay at the Springs Resort! The facility is gorgeous with so many incredible amenities. I also want to give a special shout out to Christina Martinez, who graciously welcomed us to the resort and made us feel so comfortable. She went above and beyond to make us feel special and at home. Definitely give this place a try!
- J6847BHmaggieb (10/5): LOVED our Stay! - Perfect short get-away! Every aspect of our stay was wonderful - bed was divine and room was very spacious. The springs were such a delight, we will definitely return.
- griff10 (6/5): GREAT MASSAGE - We did not stay at the hotel, only visited the spa. I had a great massage. The overall spa experience was not great though. You get two hours to use the spa facility if you book a service there. That's not nearly enough time because it includes any soaking you want to do before or after your service and also your time to shower and get ready to leave. Their spa lacks basic supplies that you will find in most spa facilities. i.e. brushes, towels, sandals, beauty products. They give you one towel to start out, and the attendants seem bothered when you ask for another one. As far as provided snacks and drinks, there is only water, hot tea, and trail mix. There is a bar and snack hut where you can purchase things but again that takes away from your 2 hours. Once your two hours is up you can use the soaking pools at the bath house, but no one could tell us how to walk over there. Everyone we asked just said to drive around so we didn't bother with it. Not sure how that side is.
- amysK5833WJ (10/5): One of the most beautiful resorts I have been to! - Christina was so friendly and helpful with getting my little family checked in and comfortable. She gave snacks to my kids and explained all the on-site amenities to be sure we wouldn’t miss out on anything for our stay! She was happy to help with anything we needed, and went above and beyond since the moment we walked through the door! Our room is spacious, clean, beautiful, and has an amazing view of the hot springs, which has a quiet and relaxing area to enjoy. We enjoyed the atmosphere of the resort and it was worth every penny! Even the location is close to everything in town! Highly recommended staying at The Springs resort for an overall amazing trip!
- taneyak2026 (10/5): Not a trip- a ROYAL EXPERIENCE - This review will tell you everything you need to know!! Before I begin- I want to preface by saying that if you are planning to visit the Pagosa Springs - it is worth it to also book a room at the resort! My husband and I first visited the Springs for our honeymoon- but, I made the mistake of not booking a room at the resort- I can assure you, I will never visit Pagosa Springs again without staying in a room at the resort - it might seem like its more cost effective not to - but when you look at the bigger picture- youre actually loosing out on a LOT if you dont stay at the Resort! Dont miss out on the exquisite experience that the team at Pagosa Springs Resorts dedicates so much effort and care into providing for their guests. Now to share my experience staying at the resort. From the moment we arrived - every single staff member was nothing short of outstanding and provided the best service I have ever experienced anywhere else. I have been in a couple bad accidents and have had some major injuries that have resulted in me having majorly significant back problems that are very easily aggravated and flare up - which leads to me needing special accommodations for (hence the reason I love soaking in the hot springs- they help so much). Unfortunately, this visit, I had a flare up when I woke up after the first night. I didnt want to be a bother, but called the front desk to see if they could make arrangements to help - I first spoke to Suzie, who was so sweet and immediately involved senior leadership that may be able to better assist me. Susie got me connected with Christina Martinez and the general manager, Todd. My request had to be a strange one- but they didn't hesitate for even a split second. They IMMEDIATELY went into action to find something that would help me to be able to experience full enjoyment of the resort and provide the highest level of comfort for me. The lengths they both went to, to ensure that I was able to enjoy the resort to the fullest, was way beyond what most people would do. Christina Martinez was so patient with me and understanding- and she actively listened to everything I said, even if it wasn't necessarily relevant to my actual stay - she cared and she even gave us some extra goodies to make our stay even more special- just because she was genuinely listening to me babble about things that had absolutely nothing to do with the resort or our stay - just sharing things in our life that dictated what we had to do and why in normal life. Her kindness quite literally brought me to tears and turned this already very special trip, into a memory I will cherish forever. Pagosa Springs was already the destination my husband and I called "OURS" - But because of the staff at the resort, especially Christina Martinez and Todd - I can tell you that I will ONLY stay at the resort anytime I visit - and will come as often as I can. If you're looking for an EXPERIENCE and not just a trip- book a stay at the Pagosa Springs Resorts!!
- petertedstrom (8/5): Great natural hot springs for soaking and many nice treatment options. - We really enjoyed soaking in the various pools. We particularly enjoyed our soundbath experience with Sharon. We also enjoyed the thermal turnout with the lights. I enjoyed the floating sound bath treatment. I do have some suggestion suggestions. The hot tub room and pool was freezing, so I didn’t feel like utilizing it after my treatment. I was only given one towel when I really needed one cow to dry off from the sound bath experience and another towel for the shower. And finally, I typically find razor blades and other shaving materials in the men’s locker room. I didn’t see any of those today. All in all, we had a very nice experience and very much enjoyed soaking in the various pools with different temperatures.
- SteveB5941 (10/5): Great time to soak - Excellent time to soak. The pools are in great shape. Grace and Mykah in the bathhouse are always smiling and welcoming.
- H1448SAdavidc (10/5): One of a kind experience - My wife and I came on vacation here, first one in 4 years and we were treated like royalty. The staff here is incredible! Rebecca heard about our vacation and not only upgraded our room but left us complimentary chocolate! It doesn't end there the sweetest women Christina Martinez, she absolutely hooked it up for us. From late checkout and helpful info on the area we cant recommend this place and individuals enough if your lucky to speak to Rebecca and Christina just know your in good hands . The hot springs on the hotel premises were incredible
- W7524ILtanyaf (10/5): Birthday Retreat - We started coming to the Springs Resort about 10 years ago. It is truly my happy place. Over the course of all of our stays, we have stayed in each of their buildings. All of them are great. However, for this day, we upgraded to their newest building that opened in April. Our room is spectacular! It is modern, clean, and beautiful. Throughout our stay, we worked with Christina Martinez. She was so pleasant and attentive to our every need. When she found out it was my birthday, she went out of her way to make it special. If you haven’t had the opportunity to stay at the Springs Resort and experience their 24-hour access to their pools, this is a must. The Springs Resort is beautiful, relaxing, and rejuvenating.
- Friesenet (10/5): A Great Relaxing Stay - We have been coming to the Pagosa Springs Resort for years, and each time we find something better about the experience. We love the new building and new pools—we had heard about them, but they were a great surprise to actually see. The whole trip has been outstanding. Shout out to Christina Martinez, who helped us from the first minute we got here and made our trip memorable.
- iamashey_1111 (10/5): Lindsay at the Cafe made it for us! - The Cafe was such a pleasant experience!!!! Lindsay was SO kind and genuine and helpful - she went above and beyond to help me out on the fly with some delicious food! The paleo bowl was made because of her!!! :) Thank you!!!!!
- L6598ZJstuartc (10/5): Great time at the springs - Ariana was so helpful and friendly. We enjoyed and appreciated the service! Ariana went out of her way to assist us in the 1881 Provisions
- ronettes2026 (10/5): Great weekend of relaxation. - We had a wonderful experience at Pagosa Springs Hot Springs. From the moment we arrived, the service was outstanding. The front desk staff was welcoming and helpful, making check-in smooth and stress-free. A special thank-you to Christina Martinez, who truly went above and beyond with her kindness, professionalism, and attention to detail—she made us feel genuinely cared for. We also enjoyed the restaurant, where Anthony provided excellent service. He was friendly, attentive, and made our dining experience just as enjoyable as the soaking itself. Between the relaxing hot springs and the exceptional customer service throughout the property, this was an unforgettable visit. We will absolutely be back and highly recommend Pagosa Springs Hot Springs to anyone visiting the area.
- barretts2026 (10/5): Hospitality at its finest - Wow! Christina Martinez made making a reservation so easy! After looking at the many different room options and packages online, I wasn’t sure what would be a good fit for me bringing my wife celebrating our 1 year anniversary. I saw Christina’s name highly mentioned in some other reviews and am so glad she picked up the phone for me. She listened and asked questions about what was important to us on this trip and put us right where we need to be. We are so excited for our stay after booking with Christina and can’t wait to meet her in person!
- OnAir56664233787 (10/5): I cant wait for our next stay! - Quite literally the best experience I have had. Of course the hot springs are wonderful; they are well kept, have an abundance of options and beautiful scenery and the rooms are beautiful and everything was in working order, exceeded my expectations. The ladies at the front desk were just so kind, helpful and overall a joy to converse with. Christina Martinez was a peach. I’d suggest listening to her recommendations with town spots. Thank you guys for going above and beyond, I look forward to next time.
- I9137SLstephanieh (10/5): Refreshing and Positive - Wow, this place is amazing! First off, the staff is incredible. Specifically, Christina Martinez was extremely helpful during our stay and has such an amazing positive attitude! It’s refreshing to come to a place where people treat you so nice. The town is amazing and super friendly. I’ve soaked in a lot of hot springs but this place takes the cake and the rooms are absolutely amazing, highly recommend!
- mtnmama1 (10/5): Post Holiday Unwind - Enjoyed a lovely two night stay at Pagosa Hot Springs. The enlarged facility with the additional pools is amazing. How can you beat sitting in a hot pool, along the river, surrounded by mountain peaks? I’m always impressed with the friendliness and attentiveness of everyone on staff. The added wellness activities, included with our room fee, are icing on the cake. We enjoyed wonderful water yoga classes both mornings, followed by an incredible sound bowl experience. Both were led by Elisa, an obviously well trained, insightful, attentive, knowledgeable instructor. We also enjoyed the thermal breath, aroma sauna, and the mud treatment. My only complaint is the unreasonable and inflexible checkout time of 10am. Staying at the Springs is a financial splurge (at least for me). An 11, or even 10:30, checkout time allows you to take part in the morning wellness offerings, or have a morning soak, or savor the morning. For the price, a 4 o’clock checkin/10am checkout feels pretty cramped
- 144edmundf (10/5): Best Hot Prings! - Excellent hot springs, we will be back!! Great pools, and great water, very clean. Thanks to the great staff, especially Akhela and Kim!!
- 140hadleyj (10/5): Hot Springs Resort Review - Daryn was incredible as the beverage vendor for the hot springs. Super friendly, professional, and on top of everything. The drinks were great and the service was even better. Highly recommend visiting the hot springs!
- thewaterrunnerwaterc (10/5): Let the good times roll! - Leanne was amazing in her attention to detail and hospitality! She really knows how to make you feel welcome and the Spring experience memorable. Best time, and great laughs !
- 518maryv (10/5): Mud with Jess at the Spa - The Spa is wonderful, especially the Mud with Jess. She has such a positive energy that made the mud experience so enjoyable.
- DTrickle (10/5): The Springs Resort New Years celebration - Our family celebrated the New Years at the Springs Resort. The property was first class but also had a good vibe for any occasion. It was very well appointed with high end finishes. The staff were eager to help and very welcoming. It was our first visit and Christina Martinez gave us a tour of the property. Wow, what a beautiful property! The springs were perfect especially in the cool December evening. Then we enjoyed the Champagne toast led by Christina in the lobby. This was by far the best New Year’s Eve celebration for our group.
- gingers457 (10/5): Fabulous resort! - Love The Springs Resort! The thermal pools, food and spa! Christina Martinez took great care of us! Her service is A+ our family had a great vacation!
- thomasaA7021WR (10/5): Perfect room, Excellent service, feel at home away from home - Perfect! Excellent service, Extremely Clean, very elegant! Will make a this an annual vacation spot! You will not find better in Pagosa
- N8562IXjohng (10/5): Amazing relaxation - Christina martinez was an absolutly amazing host with an amazing sense of customer service and offered us an amazing experience
- 778fatimab (10/5): Amazing Masseuse - This spa is excellent! The staff are very polite and knowledgeable. The facility and amenities are great. And my nuro massage with Erin was like a gift from God! Erin is AMAZING!!! I have a pinched nerve in the back of my neck causing sharp constant pain down my right arm, neck, and shoulder. She made it so I can move, sit, and liedown again, pain free. We will be back to say again for sure!!
- Excursion51781302408 (10/5): Wonderful relaxing holiday - Located in heart of downtown . Rooms were very comfortable and clean.since we visited on Christmas so whole vibe was red.
- jamiebZ8549CU (10/5): Ask for Elly for an elevated experience! - Elly was absolutely amazing! The facial was so relaxing and my skin still feels great! The magnesium foot scrub just took the service to another level!!
- timoteog579 (10/5): AMAZING! - ⭐️⭐️⭐️⭐️⭐️ I felt it was important to leave a review for Christina Martinez even before our stay at Pagosa Hot Springs, because her customer service alone deserves recognition. As a father-in-law visiting with family over Christmas, I know how stressful and difficult it can be to find accommodations last minute—especially during the holidays. Christina stepped in and completely changed what could have been a disappointing situation into something we are genuinely excited about. From the very first interaction, Christina was courteous, patient, and incredibly professional. She listened carefully to our situation and made it clear she truly wanted to help. Instead of giving a quick “no availability” response, she took the time to explore options and worked diligently to make a room possible for us. Her willingness to go the extra mile was impressive and deeply appreciated. What stood out most was her kindness and sincerity. Christina treated us like people, not just another reservation number, and that made all the difference. Her communication was clear, reassuring, and timely, which brought a sense of calm during a busy holiday season. Because of Christina, our family now gets to spend Christmas together at Pagosa Hot Springs—something that would not have happened without her effort and dedication. She is a tremendous asset to the resort, and her exceptional service left a lasting impression on me. I’m truly grateful for her help and look forward to our stay, thanks to Christina’s outstanding support
- C343LZmichaell (10/5): Amazing guest service employee - ⭐️⭐️⭐️⭐️⭐️ Even though our stay at Pagosa Hot Springs is still ahead of us, we already felt compelled to leave a 5-star review because of Christina Martinez. Booking a room for Christmas at the last minute is no easy task, but Christina truly made the impossible happen for our family, and we are incredibly grateful. From the moment we spoke with her, Christina was kind, patient, and genuinely determined to help. She took the time to look into every possible option and never made us feel like an inconvenience, even with the holiday rush and limited availability. Her professionalism and calm, reassuring attitude immediately put us at ease during what could have been a stressful situation. What stood out most was how much she cared. Christina didn’t just process a reservation—she went above and beyond to make sure we had an opportunity to create special Christmas memories at Pagosa Hot Springs. Her communication was clear, thoughtful, and prompt, and it was obvious she takes pride in helping guests in meaningful ways. Because of Christina, we now get to look forward to a Christmas stay that otherwise would not have been possible. That alone speaks volumes about her dedication and exceptional customer service. She is a true asset to Pagosa Hot Springs, and before we’ve even arrived, she has already made our experience feel special. We are beyond thankful for her help and can’t wait for our visit, all thanks to Christina.
- anamU8210CK (10/5): Staycation ❤️ - Wonderful experience! Excellent hospitality from Christina Martinez. Definitely will return, soon for another visit.
- joabm452 (10/5): Holiday Staycation - The property and amenities are top tier. Even the pool side snacks were enjoyable. However, the hospitality is world class, Christina Martinez made our stay a gem. We definitely want to make a tradition of staying here for the Christmas holiday.
- 356adlerv (10/5): Christmas Angel - Upon our arrival at the property, we were warmly greeted by Christina Martinez — our true Christmas Angel. From the very beginning, she was extremely customer-oriented and genuinely determined to ensure we had a wonderful experience. She went above and beyond to help us secure a room that comfortably accommodated our family. Christina was patient, kind, and compassionate throughout the entire process, and her exceptional service truly made us want to return and visit the resort again. Thank you so much, Christina Martinez, for everything you did to make our stay special.
- lucyfB3065GB (10/5): Romance and luxury abound - Our stay at The Springs Resort was absolutely incredible from start to finish. The resort itself is stunning, and our room was exceptionally clean, huge, and beautifully furnished with high-quality touches. It felt like a true luxury experience. After a very long journey, arriving at such a well-maintained and peaceful property was exactly what we needed. The check-in process was seamless thanks to Christina Martinez, who was incredibly friendly, outgoing, and funny. She took care of us immediately and was a total breath of fresh air. We couldn't have asked for a better stay!
- 750suannem (10/5): Excellent customer service - We are annual pass holders and Grace and Yvette help us almost every morning. They are the epitome of helpfulness and kindness. They really enhance the already wonderful experience at the springs.
- 467jeanes (10/5): Exceptional Service! - My daughter and I visited Pagosa Springs Resort last month for a few days and had the pleasure of numerous encounters with Leslie at the front desk. She was always pleasant, helpful and smiling. She was particularly wonderful when I suddenly realized I'd left my credit card in my robe and had tossed in the laundry bin. I really had no hope of finding it, since it had been hours since I had placed it in the bin, but I went to the front desk and Leslie was there. I explained what had happened, and she immediately took action. She said she would let me know if it was found. Unbeknownst to me, it was Leslie herself who went searching through all the wet towels and robes. A few minutes later, she knocked on our door and handed me the credit card! I was so amazed and grateful to her and could not thank her enough. Pagosa Springs Resort promises a very pleasurable and relaxed experience, but without people like Leslie, that is merely a platitude. She and other employees like her are indispensable to the reputation of the Resort, and because of her, we definitely will be making many returns to Pagosa Springs Resort and recommending it to our friends and family. She made our stay everything we hoped it could be!
- bclarke (8/5): Go for the Hot Springs and Spa....hopefully housekeeping and food gets better - Three night stay in Mid-December Highlights: * Hot Springs are stunning and unique. The new pools next to the spa and new hotel building are very special and much less crowded...... as they are primarily reserved for Spa and Hotel guests. Appreciated the adults only areas. 24 hour access for Hotel Guests was nice for an early riser * Great Spa. Had an excellent massage. Modern and well equipped facilities. * Proximity to town. Easy walk or drive to restaurants in town. Highly recommend Root House Coffee right across the bridge. Meander Riverside Eatery has to be one of the best restaurants in Colorado right now. Black Barts Bruch is one of the top breakfast/lunch meals I have had this year. Lowlights: * Found multiple pieces of broken glass, crumbs, and what appeared to be dog hair on the carpet of our room after check in. Gross. The front desk gave us a $30 food voucher and sent housekeeping to vacuum the carpet but we continued to find a few pieces of glass including stepping on one that resulted in a small cut on my foot. I expect better for a $500/night room. In hindsight I should have asked for a different room. * They can do a better job on food options. The only breakfast option is a counter order Cafe. We tried to go for breakfast but there were 20 folks in line and it appeared to be understaffed. Given the size and quality of the Resort, they need a better breakfast option. We had dinner one night at Wild Finch that was very pricey and very average..... especially compared to our fabulous meals in town. Luckily there are multiple excellent food options only a short distance away.
- 895camilled (10/5): We love the Springs Resort! - This is our fifth trip to the Springs Resort and we've loved every visit in all seasons. Rooms are lovely and well appointed. There is nothing better than sipping a cocktail and looking out at the San Juan River from your perch in one of the soaking tubs. Kortnii from the 1881 bar and restaurant makes AMAZING drinks, trust me, we had multiple! This visit will not be our last!!
- emmacZ4674JI (10/5): Amazing food - Both gentleman working the kitchen and counter were very friendly and quick! The green chile cheeseburger, deluxe fries and ceasar salad were all 10/10! would highly recommend stopping by the grill for lunch or dinner if you’re visiting pagosa hot springs resort!
- Z7499HQjf (10/5): Christian Martinez was our Manager taking care of us… If she’s not careful she’ll be at our Christmas dinner! Thanks - Christian Martinez was our Manager taking care of us… If she’s not careful she’ll be at our Christmas dinner! Thank you so much
- rhondahY7964IW (10/5): Magical - One of the most magical, relaxed Christmas's we have ever had. So many tubs to choose from and service was wonderful. People come around and take your drink order while you're relaxing in the tubs. My cold plunge experience was amazing. We highly recommend this resort. ⭐️⭐️⭐️⭐️⭐️⭐️
- WLAJ70 (10/5): Magical Place to Celebrate a Birthday! - We had a truly phemomenal birthday overnight at the Pagosa Hot Springs. First time we've been since the new expansion. Christina Martinez checked us in--excellent hospitality and kindness to start things off right. We ate at the Wild Finch--great dinner/separate review--and we enjoyed a fantasic deep tissue massage with Christie (sp?), We soaked late under the stars with our own pool. We enjoyed the pools and the wellness activites with Jess of Guided Mud, a cold reset, and an aromatherapy sauna experience w 360 degree view of the mountains. Jess was a wonderful guide. Magical time!
- A7946ORrachell (10/5): Restorative - Christina Martinez at the front desk was a delight! So helpful and genuinely kind. She made my stay! Facilities are beautiful & the springs are worth the trip.
- F9012JCstevent (10/5): Best place to stay in Colorado! - This place is nothing short of amazing. We love it here. Christina Martinez was such an amazing host. She made our check in easy and our stay even more pleasant.
- M348ZJrandyw (10/5): Great soak - My family and I had a great experience this weekend at the Hit Springs Resort after doing wolf creek. Pools were amazing on the new side. We had excellent service for drinks from our server Shea. He gave us a wealth of knowledge about town and the new restaurant Wild Finch. We will defense be back on our next trip to Pagosa.
- Bogini89 (10/5): Even Better Than Before - It had been probably 15 years since my last visit and it didn't disappoint. Getting to The Springs is super easy since it's one of the most prominent places when driving into Pagosa. Checking in via the newer building was easy and walking in the door we immediately felt cozy and welcomed. Christina Martinez greeted us as soon as we got to the desk and was quick to see the accommodations I had booked online. We even had a check in call about spa services the day before and adjustments were made so my husband I could have our massages at the same time. The room was modern but still felt inviting, which was awesome to lounge in after all soaks and spa services. Both my husband and I were pleasantly surprised with how friendly the staff was, and not in a contrived way, but truly happy to see you while making you feel welcomed. Thank you so much for making our last minute vacation plans unforgettable.
- K5170KDtiffanyc (10/5): The best!!! - Meagan Mees was amazing. We had the best time at The Springs. The team was so courteous. We were looking for specific wear and Meagan was there to help! Thank you to all of you, first class service and respect. Thank you! ❤️
- nicholev2016 (10/5): Perfect Staycation - Christina Martinez at The Springs Resort definitely deserves five stars! From the moment we arrived, she made us feel incredibly welcomed and already spoiled. Her warmth, professionalism, and personal touch set the tone for what became the perfect birthday staycation. The newly added pools, the adults-only section, and all the complimentary amenities were an amazing bonus and made the experience feel even more luxurious. The newly renovated rooms were absolutely beautiful—modern, comfortable, and spotless. And The Wild Finch? Absolutely delicious. My birthday meal felt like such a treat.
- K1504EFgabrielv (10/5): Incredible Resort!! - My wife and I recently spent a night at the Hot Spring during the recent Thanksgiving week. The new addition and improvements to the springs were incredible and we enjoyed dining at the Wild Finch and exploring all the new pools and services the Springs now offer. Special shout out and thanks to the Concierge Christina Martinez who made our trip that much more memorable. She went out of her way to make sure we were aware of all the amenities (new and old) the Springs offered. Can’t wait for our next visit!
- I7696MJjoshc (10/5): Made my trip worth it - Our trip to Colorado took an unexpected turn when weather delays left us stranded for the night—but thanks to the Spring Resort and the outstanding help from Christina Martinez, it turned into one of the best parts of our visit. From the moment we arrived, Christina went above and beyond to make sure we were comfortable. She welcomed us with genuine warmth, helped us get settled quickly, and made what could have been a stressful situation feel effortless. Her professionalism and kindness truly stood out. The resort itself is beautiful—cozy rooms, great amenities, and a peaceful atmosphere that made us wish we had planned a longer stay. Even though our visit was unplanned, it ended up being memorable in the best way. Huge thanks to Christina and the entire team for turning a weather mishap into a wonderful experience. We’ll definitely be coming back on purpose next time!
- jamesmI7858UY (10/5): Best stay ever - After flying into the airport and unexpectedly getting stuck overnight, my trip took a stressful turn—but Christina Martinez at The Springs Resort turned everything around. From the moment I arrived, she was warm, welcoming, and incredibly understanding of my situation. Christina made the check-in process effortless and went out of her way to ensure I was comfortable after a long and exhausting travel day. Her kindness, professionalism, and genuine care made all the difference and helped turn a rough night into a much better experience. The Springs Resort is a beautiful place to stay, but team members like Christina elevate it to another level. I’m truly grateful for the exceptional hospitality she provided during a difficult moment. Highly recommended!
- jeremyrF44GP (10/5): Great accommodations and staf! - Traveling through returning home after the holiday. Stopped in to speak with the front desk about any availability after seeing it from the road and Mrs. Christina Martinez was so welcoming and pleasant. This was the best decision of the day. The pools were so quiet and relaxing. We certainly appreciate the hospitality and will be making plans to return!
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