RT-Apartamentos Guinea

Location: Avenida Helsinki, 4, Playa del Ingles, es

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 03:00 PM

Check-out: 11:30 AM

Amenities & Facilities

• Swimming pool
• Terrace
• Lift / Elevator
• Safety deposit box
• Solarium
• Non-smoking throughout
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Television in common areas
• Access to nearby outdoor pool
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Superior Apartment

  This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The apartment's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This apartment features a washing machine, a coffee machine, a flat-screen TV and a terrace. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Sofa bed
  • Accessible by lift
  • Key access

• One-Bedroom Apartment

  This apartment features a twin bedroom and a lounge with a sofa bed and satellite TV. There is also a kitchenette, a bathroom and a private balcony or a terrace.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Two-Bedroom Apartment

  This apartment features 2 twin bedrooms and a lounge with a sofa bed and satellite TV. There is also a kitchenette, a private balcony and a bathroom.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Accessible by lift
  • Key access

Guest Reviews

• MIGUEL (10/5): Estancia perfecta - El apartamento está genial , todo limpio y correcto y muy bien organizado por el gestor , perfecto. Lo único que señalaría es que hubiese unas persianas o unas cortinas más opacas en la habitación que no pasase la luz ya que el apartamento está orientado hacia la salida del sol y entra muchísima luz muy temprano ya
• orlando (9/5): - Todo
• Aitor (10/5): - La ubicación Falta de recepción
• Barbara (9/5): Great location - Great location for beach. Lovely clean apartment with very modern fixtures and fittings. Free WiFi Excellent comms from property manager( thanks Jeffrey 😊). Supermarkets within a 5 minute walk. Bars a 3 minute walk.
• Ludger (8/5): -
• PatrykKozłowski (10/5): Super - Dobra lokalizacja - sklepy, plaża, deptak. Wygodny taras, dostęp do basenu. Duża lodówka. Nowa łazienka, pralka. Wszystko co trzeba! Kuchenka mogłaby być większa ale tylko to :-)
• Cristina (9/5): -
• Gerrit de Vaal (8/5): - De locatie. Incl. parkeren Het was redelijk gehorig.
• Jacob (8/5): Goed verblijf fijne locatie - Super locatie en de host erg aardig. Appartement leuk ingericht en alles wat je nodig heb is er We waren vroeg in het jaar waardoor we kort de zon hadden maar dat nam de pret niet weg.
• Manu Sanz (10/5): Excepcional trato, localización, instalaciones y limpieza - Ubicación, limpieza y personal El termo de agua caliente es muy pequeño para dos personas, y que son dos camas separadas ( juntas) la habitación doble. No es una cama de matrimonio como tal
• Ferdinando (9/5): - Ottimo qualità prezzo le foto delle indicazioni dove trovare le chiavi andrebbe aggiornata
• Calvo Vaquerizo (2/5): Estafa apartamento en un sótano con olores. - Sólo ubicacion Una estafa apartamento en sótano con suciedad y cucarachas
• Hans (10/5): Goed bevallen. - Goede locatie
• Andrea (10/5): -
• Mikhail (9/5): -
• Francisco (10/5): -
• Judith (6/5): Está bien pero mejorable - Esta muy bien ubicado, cerca de la playa. Bien comunicado con buses. Faltaba un poco más de limpieza… para los 5 días que estuvimos, se podría haber cambiado las sábanas y las toallas al menos una vez. Faltaba un recogedor para poder barrer bien.
• lina (7/5): -
• monica (1/5): - La cercanía a la playa del inglés a través de un ascensor cerca del alojamiento Por mi experiencia, la atención pésima. Llegué a ir tres veces a la oficina y no conseguí que me aprendiera ningúna persona, sólo x teléfono. Unos 15 días antes, les reservé 2 ventiladores, ya q el apartamento no los incluía. Tuve q comprarlos yo, pero en el apartamento en una habitación no funcionaban los enchufes. (Me proporcionaron un alargador desde la habitación hasta el salón). Al ser un bajo, las puertas correderas no cerraban, x lo q cualquiera podía pasar directamente a la habitación y apartamento. Eso sí, destacar q la piscina está a pie del apartamento. Si hubiesen cumplido con poner ventiladores, arreglar enchufes, y arreglar las puertas de la habitación, sería un apartamento bien situado, no demasiado difícil de aparcar, y si ya nos hubiesen atendido personalmente sería la leche. Está es mi experiencia y así lo he contado.
• montaño (7/5): - La ubicación está genial súper cerca de todo el tener 2 habitaciones es super cuando vas con niños La limpieza y el no incluir productos para limpiar el sofá necesita una limpieza urgente
• luis alberto (10/5): -
• Guayarmina (5/5): - La cercanía de la playa y las vistas desde el balcón y se estaba fresquito ya que estábamos en un séptimo piso La lejanía de la piscina y el personal de limpieza que tenía que dejarnos toalla papel y bolsa y todo era a cuenta gotas
• DENIZ MORALES (9/5): -
• Sara (7/5): Excelente ubicación con poca intimidad - La ubicación es excelente y la casa está equipada con todo lo necesario. Piscina muy cómoda. Al ser un bajo, hay poca intimidad, no puedes abrir las cortinas de la habitación porque la gente que pasa te ve durmiendo y hace un poco de calor. Todos las noches entraba alguna cucaracha.
• Emil Gwinner (8/5): - Fin lejlighed. God service Der var kakerlakker i køkken skabet og en i soveværelset
• Emma (8/5): Very good - Lovely big apartment loads of space and nice balcony to chill on No air conditioning
• Alexirl (10/5): You won't regret. - Excellent stay,as usual. Love the location and how clean it is. Already looking to book next visit. Bed matresses could do with a change. Some rooms are quiet hard.
• Radu (10/5): Good value for a Pride - Clean, modern flat, property manager prompt in replies, 2 single beds put together is not a good idea as to advertise as a big double bed as in pictures. And second - I couldn’t sleep with door open as it is ground floor and someone could have walked in.
• Bugeja (7/5): Good -
• Colin (10/5): Wonderful stay and looking forward to my next visit - Great location close to the beach and local supermarkets.
• Filip (9/5): Superb - Apartament is clean and spacious. There is free private parking and there is no issue with finding a parking spot.
• Rodger (10/5): Exceeded our expectations - The customer service from reception was very good. I was very impressed with our apartment. This hotel exceeded our expectations.
• Arnold (6/5): Pleasant - Very little store room. We lived basically out of our suitcases for 2 weeks.
• Kevin (10/5): Nice short break - Great comms before and during our stay. Lovely view. Nice pool area. Functional accommodation. There wasn't a washing machine like it said in the description, but we made do without. Would still return.
• Aob (1/5): SCAM!!! Stay away! - SCAM!!! Absolutely nothing to like! Nothing positive! Paid and booked for Guinea apartments. While in the airport 2 hours before my flight they text saying they have booked me somewhere else because there was an issue with the Guinea apartment.(Excuses) The apartment they gave us (Green Park) Absolute pit! AVOID!!! I didn't get what I had booked. Different building at the end of playa del Ingles. Away from all friends and family, which we specifically booked to be next to each other. The apartments they put us in were horrible with a disgusting smell. With the time of year and carnival we had no option But to accept what they gave us. Informed me 2 hours before my flight to GC. Unacceptable and unprofessional!!! The sofa was so stained I wouldn't go near it. Shower full of scum. Only got hot water for 2 minutes then had to wait 40 minutes to reheat, the shower head broke. By far the worst place I have seen. Or had the misfortune of staying.
• David (2/5): Very poor - Close to the beach 5 dead cockroaches in our apartment when we checked in. The electricity went on the second day and they had to send people to fix it. The apartment smelled so bad They were late to check us all in.
• Ana (1/5): Bad -
• Alireza (8/5): Very good -
• H (9/5): Superb - I had a really nice room with sea view, big balcony and comfy bed. Location is good. Enough kitchen tools to cook something. Reseption wasn’t open but it was easy to get keys. Contact them before you arrive and you’ll get the instructions It was clean but I wound other quests hair all over. Walls are pretty thin. Take your earplugs just in case. No shower gel.
• Eugen (10/5): Exceptional - location and facilities at a fair price nothing special, maybe a little more detailed with the cleaning
• Remi (6/5): Pleasant -
• Remi (5/5): Passable - Close to the beach. We were supposed to check-in and get our key at 2pm and we had to wait until past 5pm...
• Bernard (6/5): no sunshine breakfasts - the apartment . lack of sunshine on the ground floor.
• Gillian (10/5): Lovely apartment in the most fun resort in Gran Canaria. - Very pleasant apartment close to beach and shops. Host Jeffry was very helpful and accommodating.
• Mark (10/5): Very good second time we stopped there. Will stop again soon - Love having the top floor. Watching the sun rise in the morning Very loud groups in certain rooms making noise till 2am in the morning.
• Charles (10/5): Perfect holiday - Excellent trip. Apartment was clean, comfortable, great location. Kitchen facilities were all you could need, bed was big and comfortable, spacious lounge and clean functional bathroom. Everything was provided, will definitely stay again if it's available. Pool was really private, clean and quiet. Complex was small, clean and really well situated for beach, transport, and the resort. Excellent value for money and communication and customer service were first class. We could not find fault with anything.
• Eoin (10/5): Exceptional - The property messaged to say that there was an electrical fault in my room and found me another hotel. Even though I didn't stay at the hotel, I can't fault them in fairness. They acted quick to solve the issue and they upgraded me to another hotel with half board and a balcony with sea view next to the beach. I thought this was good customer service and would book again with Apartamentos Guinea.
• Julian (10/5): Great apartment and fantastic location - Beautiful view of the sea, all the facilities were clean and the apartment was a good size. Everything you need was there. We were there in winter and really struggled without air-conditioning. I can only imagine what it's like in summer.
• James (6/5): 2 nights enough - Near the beach No wifi or air-con
• Emma (10/5): Exceptional - The pool was lovely, clean and quiet. Was often the only people there. In a brilliant location, very close to the beach and all amenities. Host was easy to contact and very accommodating, went above and beyond.
• Sara (10/5): Exceptional -
• Kristyna (10/5): Exceptional - Apartment was very comfortable and equiped with all what you might need - washing machine, iron, beach umbrella and etc. My family enjoyed their stay there and they will come back again! Thank you!
• Alenee (1/5): I attempted to get a partial refund for cancellation and haven’t heard back ever since. -
• Emma (9/5): Superb -
• Leonardo (7/5): Good - The apartment is big and nice balcony It does not have AC or WIFI
• Ru (6/5): It's just ok - The location is great, close to restaurants, beach and bars The apartments was ok, we've stayed in previous years and it was a lot better then. We had very noisy neighbours a few nights we did complain and they spoke to the residents which did help a little. This apartment block has residents as well as holiday makers. It was fairly clean our kettle was faulty though it wasn't replaced. The floors are dirty (not mopped properly) The balcony is pleasant and spacious but loses the sun at lunchtime. The noise, I get that places might get a bit noisy but this was really bad, screaming adults and children throughout the night banging of interior doors which resonated inside the apartment dragging of chairs on the balcony. I think for the money you could do better, it used to be priced accordingly but now I feel it's over priced. Especially as there's no reception now and the cleanliness is substandard. Could be much cleaner, the floor isn't mopped properly our socks were black on just the first morning, the toilet hadn't been properly cleaned there was urine at the back of the seat of the Tiolet and was very smelly. No manned reception so everything is done via phone calls or texts.
• Soulaiman (7/5): Very nice 👍🏼 - Very well located apartment, clean and cosy Bed not very comfortable and no WiFi
• Russell (8/5): Would stay again - Close to the beach, promenade and playa del ingles shops/bars/yumbo. Beautiful sea views. No sharp knives, scissors in the apartment which would have been a bonus. The property is a bit dated so don’t expect five stars but I read the reviews and took my chances
• Līva (8/5): Nice stay - Very good location and nice pool. Everything was ok. Good view from balcony.
• William (7/5): Good -
• Adrian (8/5): Very good - Excellent location, apartment had everything I needed for my stay. Very good communication with both the host and the booking.com contact. Nothing to complain about really. Maybe no air con could be an issue in summer time, but for winter stay it wasn't a problem at all.
• Wilkinson (5/5): Passable - Location. Price. Absolutely no staff, everything done by phone. No oven, or washing machine.
• Iuliana (7/5): Good -
• Lawrence (6/5): Pleasant - Reception never seemed to be open Apartment not very clean. The last occupants' toiletries were still in the bathroom.
• Kevin (9/5): Great location near the beach. Clean, comfortable and great price!! - Location was great. Sea view!! Near to restaurants and cafes. Apartment was clean and comfortable. It was a little dated (furniture) but not really an issue.
• Alison (7/5): 4 minutes of hot water - We liked the balcony although it didn't get a lot of sun The shower stayed hot for approximately 4 minutes. Ok for a man but a lady needing to wash her hair it wasnt sufficient time. Had to shower then wait for water to warm up to wash hair. Then my partner would have to wait to shower also. We didn't like the kitchen. It was very poorly equipped. No oven and no sharp knife except bread knife. Not easy to do much cooking when we planned to self cater. There was no hair dryer. There was no aircon. There was no WiFi. You'd expect these for what we paid.
• Ian (8/5): Good location. Uncomfortable bed. Poor services. - Flat was a good size, was very clean, and location was good. Bed was two singles, which moved apart. Beds were uncomfortable. Wi-Fi (extremely slow) was €35 per week. Provision of safe €35 per week. Reception staff very rarely available.
• Mark (6/5): Pleasant - The noise
• Kalina (9/5): Superb -
• Lucy (10/5): Exceptional -
• Becky (8/5): We had a fantastic stay at the Guinea apartment, quiet and good location very close to the beach and other amenities. Ex - The apartment and grounds were well maintained and clean. Friendly atmosphere and good facilities. Well organised check in arrangements.
• Roman (4/5): Horrible smell. Cockroaches in ground floor. - Location is quite convenient. Staff is very helpful. Horrible smell from the bathroom. So so bad, we actually left a week early and went to another place. We changed rooms as well, the ground floor was complete disaster with cockroaches. Third floor was ok, but still with lots of smell.
• Steingrímsson (8/5): Very good -
• Sarel (9/5): Superb -
• Marleen (8/5): Very good -
• Malcolm (8/5): Very good -
• Astrid (8/5): Very good - Close to everything and 1 step from the beach
• Vitalija (10/5): Exceptional - Everything Location
• Herbert (8/5): This apartment can be recommended mainly thanks to its excellent location - The apartment is nice. Perfectly suitable for 2 people. The distance to the beach (Playa del Inglês) is just a few minutes walking distance. Another few minutes walk and you reach shopping centers, restaurants, bars, discos etc. The staff member Macarena is worth to mention, very friendly and helpful! While the apartment is nice & confortable the kitchen equipment is a bit short, i.e. forks, spoons, knifes just for 3 people max. Another problem was that it was impossible to use toaster & coffee machine in the kitchen because the plugs of the machines are NOT compatible with the unique electricity socket in the kitchen. Please see the pictures. It looks like that this socket is an old spanish standard which does NOT comply with the EU standardized plugs.
• Arto (7/5): Good - The pool was mentioned as heated in the booking but the temperature of the pool was about +16-17 C.
• Mihaela (1/5): Bad - Close to the beach We paid £1000 for 10 days in early January... no iron, no washing machine... the towels was so stinky that I need to buy my own... the bathroom was really dirty on the arrival... awful value for the money...
• Luana (8/5): Very good - Location is perfect!! The bathroom can be improved
• Mike (9/5): Superb - Gorgeous apartment. Lovely vibe and just beautifully situated to watch the sun rise!
• Mae.jay (9/5): Worth what you pay! - Apartments are an excellent size. The kitchen was equipped and came with all things that were necessary. The couches and beds were so comfortable. I loved the view as we stayed on the 7th floor. The pool was nice and the staff were friendly! Felt right at home. Was able to pay for internet which wasn’t too bad either. I brought a sponge and some washing liquid because what is provided wasn’t useful at all. Also wish the frying pan was newer as food would stick to it really badly. I wish they would wash the blankets and not just replace the sheets. It was so off putting to see all the stains on the blanket itself. I also wish they would do room service but they just leave you with fresh sheets, bin liners and toilet paper. I don’t want to mop and scrub when I’m on vacation but I was left with no choice but to as 2 weeks in the apartment definitely asked for a good clean throughout our stay! The hot water also finishes after 5 minutes - shower water pressure was poor too! Definitely needed a better shower - it was such a chore to shower!
• Craig (8/5): Great stay on the whole - Great location. Nice apartment. Big fridge/freezer. New large size tv. Fantastic air con. Baby cot was large and very comfortable. Clean grounds and pool. Supermarkets, cafes, bars etc very close. Beach front 5 mins away. Stairs down to beach or lift. We loved the apartment and our stay but I have to mention the points we found to let it down. One side of our sofa arm was broken. No sharp knife to chop or veg peeler. We bought these cheap at a Chinese shop 5 mins walk away. The cleaners only came 3 times in 2 weeks I think this was because we had our own washing machine so we did take care of everything even thought they were suppose to come every 2 days. Reception is supposed to be open mon-fri 10 till 2 but someone was hardly there.
• L (2/5): Cheap for a reason and required DIY. - Host met us at the apartment. Pool was very clean and had sun all day. Close to the beach. Cleaning delayed and had to wait around for 3 hours before gaining access to the room. When we got into the room there was no key for the patio doors so had to wait for the host to come back. There was no toilet paper in the room and despite requesting some to be left, had to go and buy some for ourselves. I had to screw the shower head back onto the wall as it kept falling down. One of the bedroom windows was broken, where if open it would open fully meaning it could not be left open for safety reasons, with no aircon it is important to have as many windows open as possible.
• Mark (8/5): Will definitely stop again. But I will request top floor. - Great location for food and the beach. Loved having the top floor with sun and sea view. One window was broken, we had to hold it open with a piece of sting. Very noisy if you slept in the back bedroom from other hotels playing music till the early hours.
• Mariana (10/5): Exceptional -
• Ilse (8/5): Good apartment, very good location - Pino is very kind and helped with everything. Good response when you need her. The rooms are very basic, not very cousy. But the view is wonderful.
• David (8/5): Very good -
• Nathan (7/5): Good -
• Darren (7/5): Good -
• Jeremy (5/5): It was OK.but l would choose somewhere else if l stayed in the same resort again - The room was spacious, overlooked the sea and the swimming pool facilities were fine. The apartments were close to the sea. Getting into the property was not that easy in the dark. IThere were instructions on how to collect the keys but not on how to get into apartment. Reception was permanently locked with no visible concierge at any time. The only way of making contact with the owner was through what's app, No maid service cleaned the room at all in my 10 day stay. I would expect someone to have swept the floor , empty the bin etc a couple of times at least. I has to it all. Bed linen and towels were delivered but not changed and old towels not removed.
• Roman (10/5): We liked the apartment, it has a modern interior and is located near the beach. The owner is very kind and responsive. W - Modern interior, close to the beach I wish the taps did not allow electricity to pass through them. It would be great to have: a kettle, coffee machine, air conditioning.
• Chris (8/5): Very good -
• Borisc_ (10/5): Exceptional - Spacious apartment, with everything you need. 5 minute walk to the beach, and a view of the ocean. It could be cleaner, they didn't change the sheets.
• Neil (9/5): Superb -
• Kimberley (10/5): Awesome holiday lovely setting - The room was excellent, such a quiet and chilled out place with beautiful plants in the gardens. The pool was great and not too cold. Really close to the beach and restaurants. Could do with comfy chairs for the balcony and a sharp knife to chop food.
• Zaineb (5/5): Passable -
• Sian (7/5): Good value, close to the beach - Apartment was small but with good facilities. Lovely balcony, pool was nice. Didn’t have air conditioning, did know this at point of booking but it was hot and this would have been a nice addition.

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