Sentido Amounda Bay
Location: Melinas Merkouri, Amoudara Herakliou, gr
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Outdoor Pool and Beach Access
Enjoy the 4-star Sentido Amounda Bay's outdoor pool surrounded by sunbeds, just a short walk from the sandy Amoudara Beach. The property also boasts a private beach for guests to unwind and soak up the sun.
Deluxe Dining and Drinking Options
Indulge in a variety of dining experiences at Sentido Amounda Bay, from the buffet breakfast to the restaurant and poolside bar. Savor delicious meals and refreshing drinks while enjoying the lovely poolside ambiance.
Convenient Location and Comfortable Accommodations
With a 24-hour front desk offering information on nearby attractions like Knossos Palace, and rooms equipped with modern amenities like TV, safe, and mini fridge, Sentido Amounda Bay ensures a comfortable and convenient stay for all guests.
Book your stay at Sentido Amounda Bay now for a relaxing and memorable experience!
Important Information
Free cancelation is possible for guests who have tested positive for the coronavirus (COVID-19) a few days before their arrival, because of which they can't visit the property. Guests must present their positive test result, and their name should be included in the names provided to the property upon booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Car hire
- Massage services
- Packed lunches
- Table tennis
- Shared lounge/TV area
- Kids' outdoor play equipment
- Outdoor furniture
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Playground on site
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Japanese garden
- Secured parking
- Swimming nearby
- Beach toys
- Vegetarian menu options available
Rooms Available
-
Maisonette with Private Pool
This suite features a private pool. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with pool views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Bungalow with Private Pool
This bungalow's special feature is the private pool. Providing free toiletries and bathrobes, this bungalow includes a private bathroom with a walk-in shower, a hairdryer and slippers. This bungalow features air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Economy Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room with Shared Pool
This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room
This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room with Shared Pool
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Triple Room
This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premium Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite with Private Pool
This suite's standout feature is the private pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with pool views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Heinke (8/5): Das Hotel war, durch die Nähe zum Flughafen, ein sehr guter Start in unsere Mietwagenrundreise - Der Pool und die Beach Lounge am wunderschönen, langen Strand Der Speiseraum war sehr offen, hallig und laut
- Dean (9/5): It was very relaxing and good value. - It was a good size pool plenty of lounger’s, staff were very friendly making sure everything was okay with you, room was good with a nice view of olive groves and hills in the distance, and a big thanks to the chef who cooked delicious pizza to snack on the hole stay Nothing really, locations are what they are and this one felt industrial but pleasant at the same time.
- Steven (8/5): Really enjoyed the stay and the all inclusive element, would definitely stay again. - Good selection for breakfast, but food never hot, just warm Definitely if the food was hotter. Drinks in all inclusive were very average.
- Nataliia (10/5): -
- Mykola (10/5): -
- Alban (8/5): -
- Lolita (9/5): - Hôtel jolie, spacieux, propre.
Le personnel est adorable et à l'écoute de leurs clients.
Nous avons passé un super séjour, je recommande le Sentido Amounda bay.
- Tony (10/5): Deep relax im Sentido - Das Essen war umfangreich und wirklich schmackhaft. Das Hotelpersonal war äußerst freundlich, die Damen von der Rezeption waren besonders engagiert.
Die Verpflegung war so gut..selbst am Strand gab es Popcorn. ...da hat einfach nichts gefehlt. 24/7 Getränke/Essen.. Alles sehr sauber und ruhig. Kann nichts negatives finden.
- Maureen (9/5): - Le personnel de l'établissement est tout simplement incroyable de gentillesse !!!! Pas assez d'activité au sein de l'établissement.
- Jules (8/5): -
- Gurney (9/5): Nous avons passé un super séjour - Super rapport qualité prix . Nous avons bien manger et le personnel est adorable.
La plage privée est les piscines sont top .
Les animations était agréable. En Mai l’hôtel était super calme . Possible de rendre le chemins vers la plage plus sympa .
Le buffet est d’une super qualité, c’est dommage que les jus de fruit ne sois pas de vrais jus pour le matin mais des fontaines avec goût chimique.
- Silva (9/5): -
- Sascha (10/5): -
- Casey (7/5): -
- Nina (8/5): -
- Matthew (10/5): Excellent. Tout. Rien à redire. - Tout incroyable, buffet était super, personnel etait super Franchement rien
- Elisabeth (8/5): -
- Mihkel (10/5): - Comfortable hotel. Very good service. Excellent food. Good bus connection to Iraklio.
- Maurice (9/5): nous conseillons vivement cet Hôtel - Hôtel très confortable calme à l'échelle humaine ce n'est pas une usine personnel à l'écoute , souriant et efficace buffets variés très bon petit déjeuner véritable jus d'orange piscines agréables mention spéciale pour les chaises longues très confortables la propreté impeccable bus de ville a la porte de l'Hotel pour se rendre à Heraklion et ou à l'aéroport
mention spéciale aux animateurs FRAM notamment EMMA pour ses compétences Caroline pour ses excursions et sa convivialité NOA et Quentin pour leur gentillesse l'environnement un peu excentré hors zone urbaine
- Höll (5/5): - Zimmer überteuert
- marie (10/5): -
- Valérie (7/5): -
- RONALD (9/5): Excellent and relaxing stay - Location was fine although surrounding area only average in terms of interest, usefulness of quality. Staff and food quality and variety were both outstanding at all meals. If on all inclusive stag the included wine was very low quality, our only criticism. Nothing really
- Ayleen (7/5): Die Suite entsprach den Bildern und war sehr geräumig - Haupthaus sehr hellhörig - Wir haben die höchste Zimmerkategorie gebucht: Bungalow Suite mit eigenem Garten/Terrasse + großem Pool. Es war von Mauern umgeben, dadurch hatte man viel Privatsphäre. Die Bilder bei der Buchung entsprachen also auch soweit der Realität. Ich würde nicht alles als klare Kritik formulieren, aber ein paar Punkte sind vielleicht hilfreich zur Einordnung:
Essen:
Der Salat-, Käse- und Antipasti-Bereich war sehr gut. Der Rest entspricht einem internationalen Buffet (Pizza, Pommes, Pasta, Fleisch, Fisch). Durch das Warmhalten war vieles trocken, vor allem Fisch und Fleisch, und insgesamt eher wenig gewürzt. Für Fans von salzarmem Essen evtl. ein Plus.
(Anmerkung: Wir hatten beide vor Ort einen Magen-Darm-Infekt – Zusammenhang unklar.)
Service:
Grundsätzlich freundlich und bemüht, besonders an der Rezeption. Wünsche wie zusätzliche Decken/Kissen wurden erfüllt. Negativ: Bei Krankheit wurde uns eine Apotheke empfohlen, die sich als geschlossen herausstellte, obwohl wir explizit nach einer Notfallapotheke gefragt haben (Sonntags ist auch dort alles geschlossen, es war zudem sehr kalt, windig und hat geregnet - kein Wetter für lange "Ausflüge" auf Grund schlechter Beratung). Die Suche nach einer tatsächlich offenen Apotheke hat dadurch fast 2 Stunden gedauert - hier wurde nicht wirklich mitgedacht, sondern einfach schnell abgewickelt, was sehr ärgerlich war.
Lage/Unterbringung:
Unser Bungalow mit Pool war an sich toll, aber der Zugang ist umständlich (über Rasen bzw. kleine Mauer) – mit Gepäck oder eingeschränkter Mobilität schwierig.
Bei Regen stellte sich heraus, dass das Dach undicht war → Zimmerwechsel notwendig (Downgrade). Die alternative Unterkunft war deutlich hellhöriger, mit zentral gesteuerter Klimaanlage (keine individuelle Regelung möglich). Für mehr als eine Nacht wäre das für uns sehr unangenehm gewesen.
Katzen:
In der Anlage laufen Katzen frei herum, auch im Essensbereich. Teilweise springen sie auf Tische. Für Tierfreunde vielleicht okay, für andere eher störend – insbesondere bei Allergien.
- Edwards (9/5): -
- Daniels (10/5): -
- Kalil (10/5): -
- L (8/5): Comfortable, quiet, and relaxing hotel close to Heraklion - Not too far from the airport. The staff were really helpful, professional and friendly. The rooms are a good size and kept very clean. The restaurant food was of good quality and offered a decent variety of dishes The location is a bit remote, there are no other bars or restaurants in the area. It’s not particularly close to the beach. The linen quality (towels and bedding) were not quite 4 star worthy.
- Vaios (10/5): - The working enviroment and the managers' attitude towards staff. They deserve a better working enviroment.
- Christine (10/5): Fabulous stay - It was very clean, staff was friendly and helpful. We were able to do a late check out of our hotel until 6pm for £25 Only one room key
- Suzanne (8/5): Formidable - Notre séjour sait très bien passé. L’hôtel était formidable.
- Marielle (9/5): Moment de détente ! - Les piscines, la qualité de l’accueil, la formule All-Inclusive Il faudrait clarifier, mettre davantage de photos des différentes chambres lors de la réservation pour ne pas avoir de mauvaises surprises lors de la remise des clés
- Luke (10/5): -
- Kwadwo (10/5): - Like that place, the service and the staff were very helpful. My partner wasn't feeling well at some point and stuff helped us with food and stuff and even kept checking if things were ok.
They make sure you are well taken care of. .
- Lemoineaudrey (10/5): -
- Martina (9/5): - Jedlo bolo vynikajúce, každý deň niečo rovnaké a niečo vždy iné. Personál v hoteli bol veľmi milý a nápomocný.
Škoda, že nám počasie neprialo, aby sme mohli viac využiť aj súkromnú pláž hotela a aj malý súkromný bazén. Posedenie pri bazénoch a možnosť výberu z viacerých drinkov nás veľmi potešil. Pri sprchovaní nebolo čím zotrieť vodu z podlahy a odporúčam dať výkonnejší ventilátor do kúpeľne-dlho sa tam drží vlhkosť po sprchovaní.
- Karolina (10/5): -
- Carla (9/5): - Lo staff gentilissimo soprattutto le ragazze della reception e il barista nella struttura principale. Piscine con acqua pulitissima. Il ristorante à la carte ottimo. Forse meno varietà di cibi ma più curati anche se immagino sia difficile. La camera matrimoniale aveva un terzo letto (che non serviva)e così lo spazio era molto ridotto. Alcune volte è capitato di trovare stoviglie al ristorante sporche.
- ann (10/5): One of the best experiences spend here. - We loved everything from start to finish ... the lovely lady on reception (we didn't get her name) went above and beyond for us .An absolute star and a credit to the hotel as was the the barman who attended us in the lobby bar .. friendly courteous and had always a chat for us ,lovely young fella ,also a credit to hotel.He is welcome here to Northern Ireland anytime as he won love it .All other staff great also Please pass on to hotel from us Room 510 fri 10th -mon 13th Just wish the beach and beach bar was better but its still low season and a wee shop near by
- ΑΝΤΩΝΙΑ (10/5): -
- Everton (10/5): Top notch x - Excellant Everything
Staff were fantastic and very attentative
- Sabrina (8/5): Nous avons passé un super séjour en famille. - Le buffet à volonté , la chambre, les piscines, l’accueil du personnel etc… Le lit d’appoint pour la troisième personne n’était pas confortable (lit pliant) et la présence des chats durant le repas (allergie).
- Cia (6/5): Fint hotell men skulle behöva mer städning och lite uppfräschning överlag - Båda poolområdena var fina.
Bekvämt med delad privat pool. När vi checkade in hittade vi glasbitar på golvet i rummet. Steg sedan på ytterligare en glasbit så jag började blöda på foten.
Vi hade väldigt mycket små myror på rummet.
- Ulisan (9/5): -
- Dominika (10/5): -
- Wilhelm (8/5): Alles in Allem hat gut gepasst. Wir waren sehr zufrieden. - Sehr gutes Essen. Entfernung zum Strand
- Saskia (7/5): -
- amba (9/5): -
- Lauffs (10/5): Vacanze meritate - Le Receptioniste e tutto lo staff di una gentilezza estrema disponibile e sempre con sorrisi, senza essere pesante,il mangiare mai visto una roba del genere,tanto tanto tanto da mangiare!!! Purtroppo ,è non dipende da loro ,la infrastrutture lascia desiderare,tanto tanto sporco intorno a tutto
- Michael (9/5): Really enjoyed it - Good food and excellent service Bed was a little on the soft side, and no outside dining for breakfast
- Lena (8/5): -
- Chengeto (10/5): Lovely - Very clean our room was clean and the general area was clean aswell .
- Dumych (10/5): - I went to Sentido for 3-days and wanna give my compliments to the staff. They were helpful and friendly. Food was really amazing. Thanks! Will definitely come again
- Ines (9/5): -
- Ellie (9/5): We had a fantastic time here, just a few points to improve. Verrry quiet/chilled atmosphere which felt a bit lacking - Location great proximity to Heraklion, some lovely options for bars/restaurants and shops within walking distance. Spotlessly clean. Food great quality and variety. Staff were on the most part lovely (bit of a strange flirty bartender in main bar) Alcohol very poor unfortunately - cocktails didn’t really count as cocktails, wine terrible, beer flat. Had to pay for non-inclusive options if we wanted any sort of decent drinks for the night. Poor entertainment, not much atmosphere at hotel. Pool was cold
- Leah (9/5): -
- Michel (10/5): - Tout
- Anita (8/5): Schöne Anlage mit Luft nach oben, Sauberkeit in den Zimmern stark verbesserungsbedürftig. - Schöne Pools mit bequemen Liegen. Allgemein schöne saubere Anlage. Sehr gutes Essen viel Auswahl. Auch in den letzten Tagen bevor es in die Winterpause ging und nur noch wenige Gäste da waren. Strand ist zu Fuss in ca. 8 Minuten erreichbar. Auch dort komfortable, kostenlose Liegen vorhanden. Eine Snackbar ist vorhanden, allerdings war da die Auswahl nicht so gross. Parkplätze waren direkt beim Hotel vorhanden. Leider waren unsere Zimmer (wir hatten 2) sehr schlecht gereinigt, ich hatte es erwähnt an der Rezeption, aber es wurde nicht besser. Fand ich sehr schade, weil der allgemeine Bereich war stets sauber. Die Dusche hatte Schimmel, Wasserhahn Grünspan usw. war teilweise schon eklig. Klobürste hatte die guten Zeiten auch bereits hinter sich. Personal teilweise nicht so freundlich, das herzliche griechische hat gefehlt. Zb. ein freundliches Calimera am Morgen. Ausser eine liebe Dame, welche sich um die Katzen kümmerte, weiss leider ihren Namen nicht, sie war immer sehr sehr freundlich. Danke dafür.
- Arizza (8/5): - Hotel is nicely located outside the city center, quiet but still accessible with the public transport. Beach is not that far from the hotel, different pool area at your disposal with easy access to the bar. Room is very modern and got all the basics items you need for your stay. I think I got a room upgrade with a private shared pool because there was an issue with the city tax fees on my reservation. Be aware that you can't flush toilet paper. In this case, I would have expected to have bidet instead. Coffee/tea cups and glasses are not properly cleaned (unless you informed them and they give you new ones).
- Jessika (7/5): Der unmotivierte Service im Restaurant hat leider einen faden Beigeschmack hinterlassen, wir kennen die „Marke Sentido“ - -Hotelanlage sehr schön
-Speisen und Getränke waren der Hotelkategorie entsprechend
-Service an der Poolbar sehr freundlich und aufmerksam -der Service im Restaurant fand nicht statt, die Anzahl der schmutzigen Teller auf unserem Tisch war unfassbar—-trotz diverser Wege an unserem Tisch wurde darüber „hinweg“ gesehen
SEHR SCHADE, denn die Küchencrew war unfassbar fleißig im Auffüllen der Speisen
-Auflagen am Hotelstrand luden nicht zum Hinlegen ein, schmuddelig
- PICHERY (7/5): Hôtel très joli, bien décoré, dommage que certaines personnes de l’équipe semblent agacés par leur métier alors que d’au - J’ai aimé le cadre et la décoration. Les chambres et la literie. Les plats et la cuisine était excellente. Le prix ! Je n’ai pas aime le manque d’équipements pour les enfants, la mauvaise foi de nombreux salariés (d’autres étaient adorables) comme le responsable du restaurant, très désagréable. Je n’ai pas aimé les animations du soir, pas très originales.
- coralie (10/5): - La propreté des lieux, la bienveillance du personnel, la formule all inclusive Les piscines non chauffées
- Peter (9/5): relax - Locatie, makkelijk parkeren
- Olena (10/5): Perfekt - Das Personal an der Rezeption war sehr freundlich und hilfsbereit. Die Zimmer waren wunderschön und blitzsauber. Das Bett war nicht besonders bequem, aber wir haben gut geschlafen. Das Badezimmer war modern, gepflegt und sauber. Das Zimmer wurde täglich gereinigt und war makellos. Herzlichen Dank an das Housekeepingteam für die Sauberkeit und den Komfort.
Der Pool neben dem Zimmer war ein wunderbarer Komfort; es war herrlich, nach einem heißen Tag am Meer darin zu schwimmen.
Der Strand ist nur 10 Gehminuten vom Hotel entfernt. Alle Annehmlichkeiten sind vorhanden: Handtücher, Liegestühle, Sonnenschirme und eine Bar mit Snacks und Getränken. Am wichtigsten ist jedoch das einfach atemberaubende Meer: glitzernd blau, warm und sauber.
Das Essen war köstlich, mit exzellenten und abwechslungsreichen Gerichten, Vorspeisen, Desserts und Getränken. Besonders gut haben mir die lokalen Weine gefallen; ihre Leichtigkeit und ihr angenehmer Geschmack passten hervorragend zu den Vorspeisen.
Die Bushaltestelle befindet sich in unmittelbarer Nähe des Hotels, sodass wir Heraklion bequem erkunden konnten.
Es war der perfekte Urlaub, in dem man nichts anderes tut, als sich einfach nur zu amüsieren!
- dario (9/5): Passato molto bene tutto ok - Colazione ottima cibo buono e vario Un po di più cucina mediterranea
- Chloe (10/5): - We had an amazing time here and the hotel was beautiful. Rooms were clean and plenty of facilities to last the week. The food was amazing and plenty to choose from! The bar on the beach was so convenient and something we have never had before. Staff were so polite and helpful, nothing was too much trouble. Thank you for a lovely stay! The hotel isn’t really close to a lot of things. It’s either an hour walk into Heraklion or a 30 minute bus ride- although at €2 euros each it is still cheap enough. Also the evening entertainment wasn’t great, there should have been a stage with lots more crowd engagement, that would have made for some really nice evenings.
- Alexandra (8/5): - Schöne Poollandschaft Außerhalb des Hotels in unmittelbarer Umgebung nicht sehr schön. Strand Note 3
- Norddeutscherjung (7/5): - Essen und Pool
, Strandbar Nähe um Elektrizitätswerk bei geschlossenem Fenster hört man nichts. Nachts mit geöffneten Fenster war es laut. Die betrifft aber nur einen Hotelblock..
- Ben (10/5): - קצת נמלים בחדר
- Anna (10/5): - Miły personel. Ładne pokoje. Niewygodne łóżka.
- Julie Isabelle Liliane (9/5): Would definitely come back and recommend - First of all the staff has been amazing along our stay. Always happy to help and willing to give us recommendations
A special mention to Kallia that was really professional, helpful and smiling at us every single time, Efharisto!
The location close to the Heraklion airport (but not too much to hear from the airplanes) was convenient
The all building was nice, not the kind of huge resort but more family friendly
The food variety and offer was appreciated as well as the Chef that gladly helped us on a daily basis due to our allergies
The private beach with its cabanas and the possibility to have drinks and snacks there The lack of the fitness center, a small room with some equipments would be appreciated
The distance of the beach can be for some people an inconvenience
- Rosalia (10/5): -
- Markus (10/5): - Das Personal war sehr freundlich. Wir haben uns rundum wohl gefühlt. Wir würden sofort wieder dieses Hotel auswählen. Das Buffet war sehr vielfältig und sehr gut. Es bleiben hier keine Wünsche offen.
- Janet (10/5): -
- Josef (8/5): Für ein paar Tage gut. - Das Personal war Top. Der Strandabschnitt mit Liegen und Bar, sowie auch der Poolbereich waren sehr schön. Die Betten sind bequem. Wir durften am Abreisetag noch bis Nachmittag das Zimmer benutzen und auch am Mittagsbuffet teilnehmen. Die Zimmer im Haupthaus sind sehr hellhörig. Besonders die Geräusche auf dem Flur hört man extrem laut. Im Zimmer gibt es nur einen Kleiderhaken. Die Auswahl beim Buffet war nicht so gut und wurde von Tag zu Tag schlechter. Vermutlich, weil das Hotel bald schließt.
- Gabriele (9/5): Sehr schöne Anlage und top sauber! - Die gesamte Anlage ist sehr sauber und die Pools sind wunderschön. Auch die Liegen dort sind richtig bequem. Besonders positiv sind mir die Betten im Zimmer aufgefallen!
Das Essen war Ok aber hier gäbe es noch Steigerungsmöglichkeiten. Das Service im gesamten Restaurant und Barbereich war sehr gut.
Preis Leistung aber mehr als top für All inklusive! Der Strand ist ca 10 min entfernt aber es gibt auch dort Liegen und somit verteilen sich die Gäste sehr gut. Dies muss man eigentlich auch noch positiv erwähnen!
- Cyrille (9/5): - Le confort de la chambre et de la literie L’insonorisation des chambres (cris et pleurs d’enfants en pleine nuit trop perceptibles)
- Janet (10/5): „Schöner, entspannter Aufenthalt – ideal zum Abschalten - Wir hatten einen sehr schönen Urlaub im Oktober. Das Zimmer war gut ausgestattet, mit direktem Zugang zum Pool. Das Personal war ausgesprochen freundlich und aufmerksam, vor allem an der Rezeption – wirklich sympathisch! Mein 13-jähriger Sohn und ich haben uns sehr wohlgefühlt. Auch das Wetter war noch perfekt zum Schwimmen. Ein ruhiges Hotel zum Entspannen – wir würden jederzeit wiederkommen. An der Unterkunft selbst war alles in Ordnung. Im Restaurant hätte ich mir beim All-Inclusive etwas mehr Service gewünscht – z. B. dass Getränke am Tisch serviert werden. Das schnelle Abräumen der Teller wirkte manchmal etwas unruhig, aber das ist Geschmackssache.
- Anna (9/5): Erholsam - Schönes Resort, gutes Essen. Die Kopfkissen sind zu hart.
- Michael (8/5): Waren sonst zufrieden - Nette Mitarbeiter,gut angelegte Pools Cocktails leider Katastrophe.Schmecken gar nicht sollte man überdenken.Wird soviel weggeschüttet weil einfach schlecht
- Laura (9/5): -
- Abigail (9/5): We had a wonderful holiday here, really relaxing and we enjoyed the food so much. - The rooms, pools and food were all amazing We wished there was a few more bars around but it was close to the beach and to the airport and we were happy with that
- Jonathan. (10/5): - - La nourriture, variée et de qualité
- la gentillesse du personnel
- l'emplacement de l'hôtel
- Gwenael (9/5): - Très joli 4 étoiles
Repas très bon, plusieurs piscines, chambre spacieuse.
Personnel très aimable, arrangeant et souriant.
Je recommande, très bon rapport qualité prix Salle de bain petite
Dommage que les toilettes ne soient pas séparées, notamment dans les chambres familiales de 4 personnes
- eileen (5/5): Was told not there but was there on the Wednesday morning day of leaving and sofa bed had been moved from room so jewell - Good location Have stayed here before was not the same this stay lost jewellery contacted reception when left checked bags no call back as promised
- Zabel (9/5): - Sehr freundliches Personal
- Hugo Carreiro (10/5): Férias de sonho - Todos os funcionários do hotel são muito simpáticos e atenciosos.
A comida é maravilhosa. As piscinas e as áreas muito bem cuidadas e limpas. Estava tudo maravilhoso. Não tenho nada a apontar.
- Tamara (10/5): -
- Fabien (1/5): -
- Erstina (10/5): Magnifique - Alors j’ai tout mais tout aimé c’etait incroyable , tout était parfait, comme l’hôtel et le personnel aussi ✨
- Mariana (10/5): -
- Kelsey (10/5): -
- Anna (10/5): Miejsce, w którym odpoczywam - Czysto, rodzinnie, jedzenie przepyszne, szeroki wybór dań, wspaniała atmosfera.
- VERONIQUE (10/5): Magnifique - Tout, le cadre le buffet, les chambres Ce n'est pas grave mais en international les piscines sont froides
- Aseel (7/5): -
- SOFIA (8/5): -
- Eva (9/5): Τέλεια δωμάτια αυτά με την ιδιωτική πισίνα - Πολύ ευγενικό προσωπικό Η ποιότητα των πρώτων υλών ήταν μέτρια στο μπουφέ.
- Christian (10/5): -
- Katsiaryna (9/5): -
- Sebastian (10/5): Exceptional value and warm atmosphere 🌟 - Exceptional This hotel truly offers the best value for money. The staff are incredibly friendly, the food is both excellent and varied, and the private beach is a lovely bonus—even though it’s a 5–7 minute walk, we actually enjoyed the stroll. The overall vibe is peaceful and welcoming, making it a perfect place to relax. I wholeheartedly recommend this hotel! -
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