Hotel Orphey
Location: 2A Banio Marinov Str., Bansko, bg
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation Options Hotel Orpheus offers a variety of accommodation options including double rooms, family rooms, and apartments, ensuring a comfortable stay for all guests.
Extensive Amenities Guests can enjoy a range of amenities such as a lobby bar, main restaurant, spa center, indoor pool, children's playground, and a spacious garden, providing ample opportunities for relaxation and entertainment.
Ideal for Events and Conferences With three meeting rooms capable of hosting 15 to 100 people, Hotel Orpheus is the perfect venue for team building activities and conferences, making it a preferred choice for business travelers.
Experience the ultimate blend of comfort and convenience at Hotel Orpheus. Book your stay now for a memorable experience.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Ski storage
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Kids' outdoor play equipment
- Outdoor furniture
- Coffee Shop on site
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- Security alarm
- Key card access
- Supervised childcare/activities
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Playground on site
- Ski equipment rentals on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Reception hall
- Japanese garden
- Secured parking
- Fishing nearby
- Health or beauty spa nearby
- Horse riding nearby
- Snow sports gear
- Swimming nearby
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard One-Bedroom Suite with Balcony
Max. people on extra bed: 3
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Family Room with Balcony
Maximum people on extra bed: 4
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe One-Bedroom Suite with Balcony
The hot tub and fireplace are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Double Room with Balcony
The spacious twin/double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room with Balcony
Maximum people on extra bed: 1
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Александрина (5/5): -
- Мария (10/5): - Всичко беше на ниво,но най вече кухнята. Храната беше приготвена от професионалист.
- ikreis (8/5): Nice chance to be in 4-star hotel for off season price. - 4 star spa and winning pool for a nice off season price. Only few guests, so no breakfast buffet. Only fixed breakfast choices, and awful coffee machine.
- Kristina (8/5): - ok
- Balabanova (7/5): -
- Nikolic (8/5): Odlicna lokacija, sve je u blizini - Cist smestaj
- Nikolic (8/5): Sve je u blizini a i park je preko puta hotela . - Dobra lokacija, smestaj skroman i cist.
- Magdalena (9/5): - Учтив персонал, много добра храна
- Anna (10/5): -
- ΚΑΛΚΟΠΕΔΗ ΑΝΝΑ (7/5): - Η τοποθεσία και το προσωπικό που ήταν ευγενικό και πρόθυμο. Το μπάνιο θα μπορούσε να ήταν σε καλύτερη κατάσταση.
- Spasko (9/5): -
- Muqa (5/5): Ok - Ok Ok
- Abdullah (8/5): - Kaldığımız daire 2 çocuklu aile için son derece kullanisliydi Kapılar kilitlenmiyordu ve havuz biraz küçük ve soğuk geldi fakat havuza girince alıştık
- Kostadin (10/5): -
- Ивелина Чапанова (10/5): -
- Kristina (5/5): Подобрете мястото. - Просторните стаи. Не ми хареса това, че мивката беше спукана, не беше достатъчно топло, водата в басейна също не беше топла и добре почистена, беше шумно от останалите почиващи, интернет връзката беше слаба и възглавниците много ниски.
- Violeta (4/5): -
- Boban (7/5): - Cjena i lokacija
- Predrag (9/5): -
- Kire (8/5): -
- Тодорова (7/5): - Разположението на хотела Стаята потънала в прах, пода на банята с боклуци и косми, канала запушен, закуската ужасна, ресторанта работи до 21.00 часа, няма кърпи в спа зоната защото са свършили и няма на кого да кажеш и да зареди, няма чаши по същата причина. На бара се молиш да дойде някой да ти направи кафе.
- Sanja (10/5): Pun pogodak – lokacija i kvalitet - Lokacija odlična, sobe prostrane i fantastičnom tarasom i pogledom Samo primedba na šampn i gel za tuširanje. Bolje bi bilo da je pojedinačno za svakog gosta nego u dozeru.
- Oncho (8/5): Good value for money - Great value for money, good breakfast and dinner, the spa was nice, everything was working. The staff was okay. Very good spacious rooms. Some of the towels had a spot, but overall it was great, I would go again
- Oncho (8/5): -
- Nedka (10/5): Чудесно място за почивка - Хотелът е с отлично разположение. Персоналът е внимателен и на място за всичко необходимо за добър престой. В хладните пролетни дни отоплението беше идеално. Храната в ресторанта е вкусна и разнообразна. С удоволствие бихме посетили отново. Има проблем с телевизията и вентилациата в банята- неща, които са лесни за отстраняване.
- Viktor (8/5): -
- Vesna (5/5): - Lokacija Potrebno renoviranje
- Martina (4/5): -
- Renee (7/5): - Nice room, very clean.. Good breakfast No supplements in the room. Not even a kettle for tea or coffee in the morning.. The breakfast was served after 8.00, a bit late..
- DAVID (10/5): Uno de los mejores Hoteles en Bansko. Alojamiento de calidad a buen precio. - Uno de los mejores Hoteles en Bansko. Buenas instalaciones, buena ubicación y rico desayuno.
- Волохов (10/5): -
- Ionutzoctavian (9/5): - We were here in febr 2026.
Nice offer for price, good food, enough variety to choose from at breakfast and dinner, a little bit for all tastes. I would say the salad was great.
We also requested in one day to eat Lunch there and had very good soup with great prices.
Clean sheets and beds, comfortable enough
Overall clean.
The hotel seems a bit old, so if you like very modern hotel is not place for you.
But room was very spatious, we were offered upgrade.
Very nice staff. The pool: A bit cold the Water 2 degrees extra would have been great.
I would recomend reconditioning it, there are some rubber patches, i think,in water to cover broken areas, not really nice.
The room: walls were stained and have streaks on them. bathroom door swollen, slightly cracked on the swollen edges. Did not look good.
- Nikolay (8/5): -
- Polina (8/5): Чудесно място с прекрасна храна!! - Много вкусна храна с прекрасни продукти. Браво на готвача!!!! Счупени плочки на терасата и входната врата на стаята.
- Лилия (9/5): -
- Pavel (9/5): Best hotel in the area for city exploring and short stays - - Location was great for city exploring - close to the main street, yet far from the noise.
- Rooms were big enough and with balconies and baths
- Place felt clean
- Internet was stable and fast enough
- Staff was polite and helpful, that is, if they were around
- There was a free parking lot and spaces next to the hotel
- Best room prices in the area - The restaurant was aimed primarily at serving breakfast, no lunch services were offered and dinner menu felt too basic
- The hotel felt abit understaffed at times, and for its size, they should have double the numbers
- The SPA was extremely basic, not suitable for large groups and we had to "book" / ask / plan our visits in advance as they did not run the sauna and the steam room all the time
- The pool is very small for its purpose
- The lifts are in a dire need of fixing - they were shaky, buttons did not lit up and their doors actively tried to murder you if you were not fast enough
- Room doors are not well insulated and this makes it difficult to rest at times where other guests are moving through the corridors
- In the hotter months, the hotel regularly gets large groups of school kids staying, which while well organized are not properly isolated from the other guests
- The location is far from the ski lifts and the tourist tracks
- Galyna Malandina (8/5): -
- Veska (10/5): - Всичко ни хареса!Басейна, СПА,кухня бяха отлични.Децата ни се забавляваха много!Съжалявам само че нямахме време да останем по дълго!
- Antonios (9/5): -
- Nikolina (10/5): -
- Marinchev (8/5): - Само басейна е хладна студена
- Daniela (10/5): - Las instalaciones de SPA. El jardin na
- Tomova (8/5): - Храната 👍, банята 👍 Обстановката в стаята 👎, не е за ⭐⭐⭐⭐
- Simeon (8/5): -
- Raindance (7/5): -
- Ivo i Mira (10/5): -
- Tatyana (9/5): -
- Rumenpcc77 (8/5): - Само Басейн много студено ужас!!!!
- Gjorgji (8/5): -
- alashkim (7/5): - Като цяло според очакванията. Просторни стаи, но без някои задължителни за категорията атрибути като електрическа кана или кафемашина, чаши за кафе/чай и вино... В стаите има дъх на цигари, а кърпите в спа-то са дълбоко напоени от същата миризма. Добро спа като инфраструктура с две сауни и парна баня, но който е отишъл само за това, ще е разочарован от хладката вода и липса на отделно по-точно джакузи или по-топъл детски басейн. Беше ни казано на рецепцията, че спа-то работи от 8 до 20 ч., но в 9:05 беше тъмно и нищо не работеше, а на практика това стана към 10 ч.
Въпреки всичко това общата оценка е положителна
- Snezhana (10/5): -
- Игнатова (10/5): -
- NARINE (4/5): -
- Anelia (8/5): -
- Guest (10/5): -
- Владислава Генова (7/5): -
- Iva (8/5): -
- Ilinka (10/5): -
- Iva (8/5): -
- Dicho (8/5): -
- Найден (6/5): -
- Zahos (10/5): - Учтиви дами на рецепция, много мила служителка на телефона още докато правех резервацията. Служителят на басейна и момчето което ми направи кафе в ресторанта бяха ведри и мили. Не идваме за първи път , ще дойдем скоро отново, ще доведем и други приятели.
- Manuilyan (8/5): - Най-вече чистото, изгладено бельо и халати!
Навсякъде е подредено с вкус и чувство за красота! Облеклото на персонала в ресторанта.
Осигурете им подходящи и стилни дрехи!
- Emil (8/5): -
- Arben (5/5): -
- Нели (10/5): Нели Чорбева - Препоръчвам хотела с най-голямо желание!Бяхме с дете на 3 години.Всичко беше отлично!Хигиена , обслужване,храна .! Нямам абсолютно никакви забележки!!!!!
- Беатриса (9/5): -
- Bashkim (8/5): -
- Emiliya (9/5): -
- Stoleski (10/5): -
- DRAGOS - CRISTIAN (9/5): -
- Daniel (9/5): - Персоналът беше много любезен и услужлив. Самата стая - просторна и чиста. Общите части са красиво аранжирани. Басейнът беше хубав. Храната в ресторанта и на закуска и на вечеря беше вкусна. Хотелът е много близо до железопътната гара. Има градски парк на отсрещната страна на улицата, а центърът на града е на няколко минути пешеходно разстояние. Единственият минус, който бих отбелязал е, че стаята изглеждаше по-амортизирана, отколкото очаквах.
- Nemanja (8/5): -
- Katsarski (10/5): - Чудесно местоположение!Хотела е много чист,храната е много вкусна.Персонала е много любезен.Благодарим на Роза за съдействието направи престоя ни още по приятен.
- Ispiridon (9/5): -
- Önder (10/5): -
- Dimitar (10/5): - Good value, great breakfast
- olga kamenova (10/5): -
- Атанас Атанасов (10/5): -
- Miglena (7/5): -
- Ekrem (8/5): A pleasant stay with good facilities, but service could be improved. - The kids loved the hotel. The billiards room and the pool were great, and the food was tasty and filling. The number of staff seemed insufficient, so they looked very tired. Some staff members were not very attentive and seemed in a bad mood, although others were friendly and helpful.
- Simona (9/5): -
- Мария (8/5): -
- Andreas (7/5): -
- ASIMINA (9/5): -
- Реулков (7/5): -
- Ivo Marinkev (8/5): -
- Aurelia -Nicoleta (9/5): Un sejur plăcut! - Amabilitatea personalului,camera spațioasă, curată(schimbat prosoapele,ridicat gunoiul zilnic),parcarea gratuită,mâncarea ok,liftul funcționabil,cada cu hidromasaj un plus pentru camera rezervată.Vom reveni cu drag! Nu există săpun pentru spălarea mâinilor la toaletă(aceasta fiind separat de baia cu cadă și duș),lipsa mobilierului pe balcon,ceva mai diversificate prăjiturile și mâncarea.
- Jordan (10/5): -
- Emiliya (10/5): Приятен престой. Вкусна храна. Спокойно място. - Спокойно място. Приветлив персонал. Малко овехтяло и има миризма канал и влага.
- SVETLANA (10/5): -
- Симеон (7/5): -
- Dobrinka (6/5): - Nice view and big room. It was advertised in Booking that we can pay by Wallet which was not the case. The property was advertised with breakfast included, but also appeared that there is a dinner which cannot be cancelled.
- Hagop (5/5): - Odalar hali olmasi evcil hayvan kabul eden bir otelde olmamasi gerekirdi
- DIMITRIOS (9/5): -
- Георги (7/5): Анулирах - Анулирах резервацията Анулирах
- Lydmila (9/5): -
- Мария (7/5): - It was clean, staff were very polite, SPA facilities were nice but a little busy. Everything worked properly and was true to description We had half board included in our stay. The dinner was fine but there were not many options for main course.
- Bobi (7/5): -
- Eli (9/5): -
Photos