Relais Accademia

Location: Via Ricasoli 29, Florence, it

Star Rating: 8.5 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:30 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Fax/photocopying
• Non-smoking throughout
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Invoice provided
• Key access
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Superior Double Room with Terrace

  The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  Spacious room with large bed. Offers air conditioning and free Wi-Fi. Features a kitchen, available at extra costs. Can fit an extra bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double or Twin Room

  With private balcony and wrought-iron bed frame. The beds can be separated on request. Offers air conditioning and free Wi-Fi.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Beverly (9/5): Fantastic room only stay, for the price and the location it exceeded expectations. - Very central location only minutes from the cathedral and plaza but very quiet - you could hear birds and the Santa Maria bells when they were occasionally rang. Stayed in May with temperatures between 20-29 degrees, the central heating was available (not needed) the room stayed lovely and cool due the high ceilings, tiled floors, window shutters and curtains. It was very clean, the host was responsive when we had to change check-in time, friendly and very helpful with local information, access was simple and straightforward. Ample storage/space/coat hangers/pillows. Plenty of cafe and bars a few minutes away on the tram line from the station. Plug in mosquito repellent provided - we didn't have any but we kept the windows shut to avoid them. I wasn't unhappy with these but some useful advice - limited sockets, 3 x C/L and 1 x F which you needed for the kettle. No option for left luggage despite 10am check out. No fridge, there was an air conditioning unit but no controls - perhaps the remote is provided in the height of summer. Signs up that laundry and drying forbidden in the room which could be an issue for anyone doing extensive back pack travelling.
• Teresa (8/5): Elegant comfortable and very central - No breakfast. Maybe a TV would have been useful and a lift. But the location was excellent A TV and a lift.
• Mehmet (8/5): Good location. Clean room. I would say that it meet with our expectations. -
• christian (10/5): Tout de même super - L’emplacement et la propreté Le lit!!!
• Ambrosio (10/5): Tutto bene - Struttura vicinissima al centro, perfetta per muoversi a piedi. Stanza molto grande e host molto simpatico e gentile, ci ha anche permesso di fare il check in anticipato. Rivedrei un po' la pulizia, c'era un po' di polvere in giro
• Marcus (10/5): Läget personligt - Läget personligt
• Sanne (9/5): Italiaanse charme op een top locatie! Vriendelijk ontvangt en fijne tips - Top locatie en heel vriendelijk ontvangst
• Suzanne (8/5): -
• Martin (8/5): - Terassen var fin
• Biman (8/5): Enjoyable. - Great location. There should been drinking water bottles lin the room, at least for the first day. We stayed for 3 days.
• Annick (9/5): - Emplacement parfait au centre de tous les lieux à visiter. Personnel à l'écoute
• Bilbao (9/5): Totalmente recomendable por ubicación y anfitrión, hemos estado muy a gusto, repetiremos. - La ubicación y el anfitrión todo nos gustó
• Überbacher (8/5): - central dusche
• FRANCESCO (7/5): STRUTTURA MOLTO FUNZIONALE ED IN PROSSIMITA' DEL DUOMO, GESTORE CORDIALE E DISPONIBILE . -
• CARLA MORETTO (10/5): localização privilegiada - Muito embora tenha escadas a acessar o imóvel, a localização é perfeita, o quarto muito amplo, o banheiro muito agradável e o anfitrião Delfo é muito solícito.
• Arn Finn (8/5): Flott beliggenhet mht severdiheter, stort flott rom, hyggelig vert med gode anbefalinger. - Ingen frokost litt kaldt på denne tiden av året, men eieren koplet på varme etterhvert. En liten velkomst/startpakke i form av vann/kaffe hadde blitt satt pris på.
• Rachel (4/5): -
• Isabel (9/5): -
• Christopher (8/5): Apart from 3 concerns Toilet paper, Shower head, Bed it was all good. - Location is fantastic Ran out of Toilet paper. The shower head is not correct for the holder. the bed wad incredibly noisey and broken!!!
• Robert (8/5): - Nur 150m vom Duomo entfernt. Es gab in unserer Unterkunft kein Frühstück, jedoch in der Nähe gab es mehrere Cafes. Da gibt es nichts.
• Zsombor (6/5): Accommodation was fine, host was rude in WhatsApp conversation. - Clean, good location, atmospheric. Accommodation stated late check in depends on availability, so we booked a late train to Florence. When communicating this to the host, he was reluctant to give me a proper answer on how to proceed with a late check in, even after offering to pay extra for the inconvenience on their part. I tried to progress the conversation and be respectful and transparent throughout, meanwhile he became rude, and at one point straight up stopped replying. Without a clear answer to my problem, I rebooked the 70€ train ticket from fear of not being let into the accommodation (I didn’t get a clear answer still regarding the terms and possibilities of a late check in). When I notified the host, he replied with a cold “OK”. Not the welcoming, reassuring and polite guest experience I’m looking for when travelling to a foreign country.
• Fatih (8/5): -
• Khwaish (7/5): Perfect for central location - The room was massive Location is great No facilities- no bin in the room, kettle was dirty, towels changed in 5 days
• Kathy (9/5): - The location was fabulous. Florence is a city where you will do lots of walking. This accommodation is right in the middle of everything. So really convenient to get back to, to drop off shopping or just have a rest. The room was spacious and clean. The staff fabulous and very helpful. When I go back to Florence, I will be going back to stay here.
• Vishruti (10/5): -
• Giuseppe (10/5): -
• Kathryn (10/5): - Location, room , balcony
• Kristjana (7/5): -
• John (10/5): Ideally located, elegant and spacious accommodation in Florence. - Relais Accademia is located about eight minutes walk from Florence’s famed Duomo - the major tourist destination in the city. It is not a hotel - more like staying in a private home - so don’t expect 24/7 service as you’re really on your own. I stayed for five nights and it was just perfect. The room was extremely large, with high ceilings and well appointed with tasteful decor, quality fittings and possibly the most comfortable bed I’ve ever slept in ! Although located in a bustling street, the double glazed windows prevent any noise reaching you. The shower was great, although it was quite small and the bathroom facilities excellent. The host, Federico, provided extra tea bags or sugar on request following a phone call, although not necessarily straight away but this was not a concern to me. He welcomed me, helped carry my suitcase up the stairs - yes, there are few elevators in Florence - and was a gracious host despite only being in attendance occasionally during the day. I would highly recommend Relais Accademia. The only problem I had was that the frig had not been turned on when I arrived and some items I’d bought from the nearby supermarket were still at room temperature the next morning. The wifi was also very patchy and intermittent. This did not detract from my stay but if you need good wifi, you should be aware of this possibility.
• Mahdi (7/5): -
• Dragana (9/5): Superb -
• Diane (9/5): Superb -
• Aleksandra (10/5): Exceptional -
• Alma (8/5): Very good - Location was great and quiet at night. Host is nice and helpful. It would be nice to have soap in the bathroom.
• Benoit (9/5): Perfect location for a short visit of Florence - Very close to the duomo Quiet to sleep, no noise from the road No shower gel
• Carolina (9/5): Superb - Kind reception. The location is excellent, and the room was both practical and well-equipped to meet our needs. The photos are 100% similar to the place.
• Jessica (7/5): Fantastic location - Lovely 3-night stay at this guesthouse. The location is absolutely brilliant and our room overlooking the garden was a good size. The lady who checked us in was really friendly and took the time to talk us through a map of Florence and recommended some key places to visit. The bathroom was a little small, but you do get used to it! It was often really dark when walking up the first flight of stairs to the guesthouse, and once inside the accommodation, the entrance hall was also dark. I think the lights may have been on a timer and switched off quite early in the evening.
• Alexandra (4/5): I wouldn’t recommend this place. - The location, and the host’s willingness to book a certain restaurant when we asked him to. The bed was very uncomfortable, the shower was far too small, there was no TV or fridge, and the room was full of mosquitos.
• Gean (1/5): Rude manager who refused to help when I was locked out and instead lectured and insulted me - Location is spectacular, really just a couple of minutes from the duomo and right next to the Accademia. Place is basic but has almost everything you need. Internet works well. The property itself is fine, although a lot of small items betray the lack of interest in hospitality (really rigid check in times and procedures, not offering to help with carrying bags up the stairs even though I was obviously pregnant, missing pillow cases for second pillows, not enough toilet paper, no additional towels when requested, no napkins or paper towels or anything in the "kitchenette" provided, and then chewing us out for wiping up a spill with a hand towel)... all insignificant stuff. But then I had to ask the property manager for help. I locked myself out of the door into the Relais; my husband had our only key and I couldn't reach him. When I messaged the manager on the app asking if there was a backup key available in the lockbox next to the door and also mentioning that a second key would've been helpful, and following up when there was no response for 40+ minutes, I was told that "we are a guesthouse and not a hotel with a 24-hour reception", lectured for several messages about "blaming the establishment for my own shortcomings" ("forgetting" keys and not knowing to ask them for a second pair at check-in), and told "if you ask for help, call because I don't check my emails every 5 minutes". (I didn't call initially because 1) in the mornings when there's a long line of tourists waiting for entry at the Accademia, the sheer numbers of people in the area crash the cell signal and 2) she pretended not to understand some basic questions of ours at check in, so I thought there was a language barrier). I told her when it became obvious that she wouldn't help how inhospitable and inconsistent with their positive reviews this behavior was. She then spent the next two hours insulting me over messages, culminating in calling me arrogant, telling me that I "should stay home" and "if you are not satisfied with my property, you can pack your bags".
• Nythamar (10/5): Exceptional - It was a quiet, peaceful stay Nothing in particular
• Shelley (10/5): Exceptional -
• Brooke (8/5): Very good - Location is amazing, very clean, felt very safe, kind staff
• Geet (8/5): Great stay in the expensive city of Florence. - It was great for the price. The bed could have been more comfortable.
• Kieran (10/5): Exceptional -
• Sandra (10/5): Exceptional -
• Michael (8/5): Very good -
• Lydia (10/5): Exceptional -
• Joan (10/5): Exceptional -
• Catherine (4/5): Proximity to sights great but the room itself very spartan. - The proximity to the Duomo and San Lorenzo Mercato was excellent. While the size of the room was generous, nothing else was. The bed was hard. The TV had been removed. There were no tea/coffee making facilities - in fact, a notice warned us not to eat in the room. The voucher to a local cafe for breakfast each day as promised when booking never appeared. The small fridge had been locked away. There was no soap in the shower ( it did appear a day later when someone came into our room unannounced). The bathroom itself could be dangerous with two steps up to the shower area itself. Risky when wet!
• Birgitte (10/5): Exceptional -
• Nicholas (6/5): Pleasant - Big room Great location Basic amenities No shampoo or body wash in the bathroom Edit: I feel the need to reply to the hosts response and defend my honest review. I was honestly nervous to post my review after reading the aggressive responses to other reviews with similar cristisims and scoring. However, I want to share my experience. 1. The negative and personal comments by the host are not accurate. We travel a lot and are respectful guests. 2. Based on my travel experience, this hotel by global standards provides the offerings of a 1 or 2 star hotel at most. I have scored it on the basis that it was pleasant but average.
• Marlin (8/5): The place was good for our purposes. The host were very responsive. - Location was excellent There was no elevator
• Alice (10/5): Great value and quiet place close to the centre - Great location, room was always quiet and we could sleep, very clean, good sized bed and aircon was a lifesaver. Cute balcony.
• Silvia (10/5): Exceptional - Our stay was really good here! The property is really near to de Duomo, the rooms are clean and comfy. Sabina was very helpful. Thank you!
• Aly (9/5): Great option for Florence - Spacious room in a great location. Bed was very comfortable and spotlessly clean. Host was absolutely lovely and very helpful. Highly recommend for Florence. Double glazed windows so no noise even though right beside the Duomo. Entrance hall and stairs were dark but there was a light for night time!
• Gregory (10/5): Exceptional -
• Molly (9/5): Superb -
• Philippe (7/5): Good - The size of the room Well located Remote control of AC was missing Bed was not so confortable
• Anonymous (9/5): Superb -
• Carolyn (7/5): Good location with large room. - Good location for exploring Florence for the first time. Massive room. Information said a kitchen was available but this was not the case we did however get to use a fridge to keep things cold. We were not told that airconditioning should be turned off whilst we were out and returned to find a note advising we had left it on. Found the communication rather unfriendly.
• Pascu (9/5): Very nice - The location is great, very close to the center and the main attractions. We arrived there quite late and our host was very nice to still wait for us and support! The room was clean, spacious, quiet and cold which during the very hot summer was really a plus. I liked pretty much everything, but there were still a few facilities that we would love to have like a coffee machine, fridge or a tv. However there are very close coffee shops, supermarkets and restaurants on that street, so not a big problem. 😊
• Szabolcs (8/5): Very good - Location is great Air condition was not working at all. We have asked to check in very specific time vs advertised. Wi-fi speed would have been subpar even in 90's.
• Walsh (9/5): Superb - would recommend to anyone and we will be back. - No breakfast - location excellent Mosquitoes
• Jenny (10/5): Exceptional -
• Paul (7/5): Good -
• Denise (10/5): Exceptional - Beautiful room with small outdoor patio area
• Audris (7/5): Good -
• Devlin (10/5): Nice place in the centre of Florence - Nice room, great location In my room, the bathroom was very tight. Wouldn’t want to be a large person.
• Sofia (7/5): Great location. - great location and very nice costumer service. there were so many mosquitos in our room even though we checked that all windows were closed. must be poor sealing of the doors, but we couldn’t sleep.
• Carmen (10/5): This was an excellent experience and it is compelling for me to return soon and to recommend to all - The owners were extremely accommodating with our arrival schedule. The room was excellent and extremely comfortable. The location was fantastic - easy walking distance to everywhere. I would highly recommend these accommodations to others. Nothing. Everything was excellent!
• Romina (8/5): Very good - Good location
• Audrey (8/5): Perfect location in Florence - I loved the location, close walk to everything, including the train station. Would like to have had a fridge to enjoy a glass of wine in our room.
• Wenzel (8/5): Very good -
• Caroline (10/5): Great location, great room. 😊 - Fabulous large room with terrace. Everything we needed, great location. Federico was more than helpful, we loved it
• Sheryl (8/5): Wonderful and exceptional for a very, very reasonable price. - Very perfect location, 1 block from the Galleria de Accademia where the statue of David is and a 10 minute walk to the main plaza Piazza della Signoria. There is a Delicious restaurant across the street, with a great selection of food and wine at modest prices, nearby jewelry shop and Italian designed dishes and kitchen ware that I shopped at for gifts. Less than 10 minutes walk from “ZaZa” a unique restaurant with multiple rooms, superb steak and the best meal of my stay thru Italy: a pasta and shrimp dish. Our host Federico was accommodating to provide any extra items we needed. The room was charming, clean and spacious and of 6 stays thru Italy this was the only stay with a Terrace. It was a private terrace and also the quietest of all our stays. The bed was not as comfortable as I would like, but I am picky and slept just fine. Be aware there is a flight of stairs and no lift for your luggage.
• Eliot (9/5): Comfortable stay in a great location - Perfect location opposite the Accademia museum where the David is.
• Deirdre (7/5): Good -
• Veronica (10/5): Céntrico, confortable, super recomendable -
• Emanuela (10/5): Exceptional -
• Ruth (10/5): Exceptional -
• Martin (10/5): Exceptional -
• Matthew (6/5): Great host and location, tight bathroom - The host is fantastic. Very accommodating. The location is great also as is value (based on location). Wi-fi was reliable and cute balcony great if you wanted to sit outside. Impossible to get around in bathroom.
• Besnik (10/5): Exceptional -
• Xiao (9/5): Superb - Excellent location, great owner.
• Franck (8/5): Very good -
• Julia (8/5): Very good -
• Anonymous (9/5): We loved our stay and had fantastic and friendly service. my mom and I would stay there again and we recommend it! - such a great place to stay! the location is awesome! not far from the train station and you can see the Duomo as you leave the building! a cozy room and the private bath was great! love the little balcony. nice to have a big fridge in the kitchen to keep food/drinks. excellent, really friendly, helpful service! the only thing we didn’t like was that other people staying there took the kettle to their room so we had no access to a kettle but that’s not the fault of the property. No complaints at all from us otherwise.
• Krisztina (10/5): Quiet, comfy, ideal for short trips. - Everything was fine. My room was quiet (with a balcony & garden view), even the house was close to the center. Federico, the host is very kind and helpful. I can't tell nothing wrong.
• Sean (9/5): Superb -
• Florence (8/5): Very good -
• Nicola (9/5): Fantastic location, like having your own apartment in the centre of Florence! - n/a A rubbish bin in the main room would have been useful
• Anthony (7/5): Good -
• Zheyan (7/5): can’t complain much for the cheap price and great location. ideal choice for solo traveler exploring the city and only n - location is superior, steps away from the Duomo. lots of bars and restaurants. 15 minutes walk from the train station no room service bed is good for two people but separate mattresses a little uncomfortable

Photos