The Jayakarta Cisarua
Location: Jl. Raya Puncak Km.84, Puncak, id
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Tranquil Hillside Retreat
Scenic Views and Relaxing Activities
Experience breathtaking views of Pangrango Mountain from your room at The Jayakarta Cisarua. Unwind with a massage, go horseback riding, or showcase your singing skills with karaoke. Enjoy the outdoor pool, tennis court, and children’s playground.
Delightful Dining and Convenient Amenities
Indulge in delectable dishes at Pangrango Restaurant. Each room offers garden views, satellite TV, and tea/coffee facilities. Benefit from free parking, laundry service, and a 2-hour drive from Bandung.
Book Your Stay Now at The Jayakarta Cisarua for a Memorable Retreat!
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Clubhouse
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Ironing service
- Massage services
- Table tennis
- Non-smoking throughout
- Private check-in/check-out
- Kid meals
- Kids' outdoor play equipment
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Clubhouse
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Horse riding nearby
- Swimming nearby
Rooms Available
-
Superior Room Twin
This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Key access
- Key card access
-
Family Cottage, 3 Bedrooms
4 Twin Beds and 1 Queen Bed
Overlooking the mountains
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Soap
-
Superior Room
2 Twin Beds
Overlooking the mountains
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Soap
-
Superior Twin Room
This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Terrace
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Key access
- Key card access
-
Three-Bedroom Bungalow
This bungalow's standout feature is the pool with a view. This spacious bungalow is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a terrace with garden views, this bungalow also offers a seating area and a flat-screen TV with cable channels. The unit offers 5 beds.
Max Occupancy: 8 (6 Adults)
- Shower
- TV
- Telephone
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Stovetop
- Terrace
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Key access
- Key card access
-
Suite
This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Boasting a balcony, this suite also offers a minibar, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Key access
- Key card access
Guest Reviews
- Majed (1/5): - لا يوجد الاثاث قديم وخدمة الغرف سيئة جدا والمفارش غير نظيفة والموقع بعيد عن الخدمات
- ASHRAF (6/5): -
- tiwi (9/5): - Bersih sekali tenpatnya Saran ja sih untu akses jalan masuk agak suram perlu ditambah lambu dan tulisan
- esd (8/5): -
- Omar (4/5): مخيب للامال - الموظفون لايوجد مصعد في الفندق ولايوجد مكيف ولا مروحة في الغرفة والمطعم الاكل غير متنوع
- Sarwar (7/5): Lovely experience - Lovely spot Swimming pool
- Agung (7/5): -
- Mohamed (8/5): -
- Saad (9/5): - كل شيء جميل ورائع خاصة طاقم العمل ،،، في الاستقبال شكرا للجميع،،، لاشيء
- Azizul (8/5): Everything was good except English language. - All the staff were very polite and helpful. House keeping service was very good. Breakfast was tasty. Language and communication were the great problem. People there weren't able to use English.
- Zahi (7/5): -
- باسم (10/5): -
- BASSSIM (10/5): -
- ابو أحمد (10/5): جيد جدا - ليست الزيارة الاولى ولن تكون الأخيرة بإذن الله . مرات عديدة سكنت به مناسب جدا وفيه خصوصية. لايوجد.
- سفر (1/5): سيئة - المكان سيئ والفرش غير نظيف حتى كان في الغرفه سحليه تجرّبه سيئة من جميع النواحي
- Arwa (10/5): اقامه رائعه - كل شي لايوجد مكيف لكن الجو جميل جدا ومعتدل ورائع
- موسى (3/5): -
- Ali (1/5): - القرب من الشارع النظافة سيئة جدا وحشرات كثيرة
- Renee (1/5): Awful - Nothing Everything, we got electrocuted, our water was cold, there was no room cleaning
- Khaled (2/5): Very poor - staff and resto garden everything towels are dirty.. blancket are dirty pillows are dirty lizards in the room everybody smoke in the Lobby😲😲😲 no privacy in the room. too noisy all the day and night. all neibours play fireworks even at 2am. no rest or enjoy. many insects and ants are in the room. very bad trip.
- Aditya (7/5): Good -
- Ishaq (3/5): Poor -
- Sahar (8/5): Very good - جميل جدا لايوجد مكيفات
- Ahmed (7/5): Good - There is no air conditioner in the room
- Paracha (8/5): Very good -
- Rachmawati (8/5): The hotel quite old but they maintaine the cleanliness well , in the night upper room are so noisy couldn’t sleep i was -
- Anas (7/5): Good -
- Mohammed (6/5): Pleasant -
- Bassam (8/5): Very good -
- Tariq (1/5): Lack of hygiene - No thing Lack of hygiene. No air conditioner at rooms. Every thing is poor and old need to be maintained The kettle is not working . The quilt is not cleaned and its color changed to yellow color. The somking smell is in the rooms. No hot water coming for shower because of one water heater for all rooms. Every thing is old and not as expections. I woke up sick from my nose because of the smells of smoke and dampness.
- Evy (8/5): Very good -
- Asep (8/5): Very good -
- Daniel (9/5): Superb - The staff and location. Nothing
- Paul (3/5): Poor -
- Uwiel (8/5): Very good -
- Bahaeldin (9/5): Superb -
- Bahaeldin (9/5): Superb - Thank you so much for Mr Mohamed and Alisa (The Front Desk )they are wonderful and very respectful ,Thanks abunch . Dr ,Baha
- Amit (3/5): Not worth staying with family, very dirty room no cleaniness - Breakfast was ok, surroundings was ok Did not like the room at all, very messy, not cleaned at all..spiders, ants moving around. Would not recommend anyone to visit here atleast not with family
- yazeed (2/5): مزبله في النظافه وتجمع لبنات الليل - انعدام في النظافه حشرات اشكال والوان عدم وجود تكييف اقذر مكان في كل النواحي تجمع غير اخلاقي من بنات الليل والشباب في هذا الفندق وسهرات الى الصباح وازعاج شديد وخوف من ممارساتهم والله على ما أقول شهيد
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