Kupferquelle Resort
Location: Shaanika Street, Tsumeb, Tsumeb, NA
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in rejuvenating body treatments and facials at the full-service spa, ensuring a relaxing stay.
Recreational Facilities
Take advantage of the outdoor pool and fitness center for some leisure time during your visit.
Delicious Dining Options
Experience the delectable dishes at DROS steakhouse and unwind with a drink at the bar/lounge.
Plan your getaway at Kupferquelle Resort in Tsumeb, offering a perfect blend of relaxation and luxury amenities.
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 10:00 AM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- 24-hour front desk
- Garden
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Safe-deposit box at front desk
- Full-service spa
- Smoke-free property
- Grocery/convenience store
- Playground on site
- Free self parking
- Banquet hall
Rooms Available
-
SUITE
1 King Bed
215 sq feet
Layout - Dining area and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchen
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace, safe, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Kitchen
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Shared accommodation
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
STD DOUBLE ROOMS
1 Double Bed
215-sq-foot room with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
TWIN ROOMS
2 Double Beds
215 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace and safe
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Guest Reviews
- Mirjam (8/5): - Did not use it
- dominique (10/5): - Grande chambre propre , beaucoup d'arbres et de verdure, la piscine est immence !
- Ruan (8/5): - Everything was nice, but the unit’s floor was not clean. We had to clean it ourselves 😔
- Norm (4/5): - It's a beautiful facility, and the Olympic sized pool is amazing, but our check in was marred because the E-lock on the room door didn't work. After a couple of rounds over an hour we were given an actual key which worked from the outside, but we couldn't lock from inside.
More seriously the kitchen let alone the server have no idea what is "gluten free". The chef was "too busy" to come talk to my wife (who has Celiac Disease) so we sent in a detailed written note. Even so, there must have been some cross-contamination or hidden agreement and she was up most of the night with diarrhea.
In the morning we were surprised that the prepaid room charge didn't include breakfast, which is usually included at Namibian resorts. The reservation didn't mention breakfast at all - it would be better to say clearly "Breakfast not included".
We won't be going back.
- Steven (10/5): - Great place to go and rest..
Olympic sized swimming pool that is in great condition..
All in all great place to visit
- Rudy (8/5): - Nice resort with huge lodges. Clean, spacious and very comfortable.
Only issue in Kupferquelle is the dinner options. There are 3 hotels (Incl this resort) where a decent dinner is served. We have been to Hotel Minen, here the diner was awesome and better than Kupferquelle resort.
- Verified traveler (10/5): Gut geschlafen - Recht neue, hochwertige Anlage mit geräumigen Zimmern und gutem Restaurant.
- Steven (10/5): - It was great place to relax and unwind..
So peacful ,the suite was excellent option with a fine living/dining area and nice sun deck..
Bedroom with king size bed and nice toilet facilities ,also had a sun deck ..
Excellent all round
Cleaners were very polite and did great cleaning job..
Hats off to all..
- Kelly (10/5): - A very nice, clean resort with lovely stuff. The food at the restaurant was amazing, apart from the breakfast buffet that was underwhelming/disappointing.
- Michael (10/5): - Das Zimmer und das Bad war sehr modern eingerichtet, wir haben uns dort sehr wohl gefühlt. Alles war super sauber. Im Restaurant haben wir sehr gut gegessen.
- ARS -Meir (8/5): - The only thing I'm very much disappointed. is that the hotel did not let my guest visit me during my stay.
- Liz (8/5): - Very modern large rooms, 50m pool was fabulous.
- Jane (10/5): - Excellent facilities. Chalet was top class
- pam (8/5): - Mix up over reservation but otherwise lovely lodge and 50 m pool which was very unexpected!
- Ngondi (10/5): - Pleasant, happy, professional staff and personable staff.
- Kartick (4/5): - Clean & quite
- Paul Gregory (10/5): - Great resort. Nice surprise to find this place with green spaces, camping, beautiful Olympic sized pool, laundry facilities, good restaurant and more!!
Our villa was spacious, well laid out and very comfortable and clean!
- Marikje (8/5): - Overall a very special place but would like to see water and coffee machines in the rooms.
- Suzette (8/5): - Nice place, big lovely rooms with air conditioning, we had a great time
- Leagh (8/5): Lovely Modern Resort on route to or from Etosha - This is a lovely resort in Tsumeb. The rooms are clean, modern, well designed and beautifully decorated. A few things that need to be addressed, provide 2 access cards if 2 adults stay as you can only turn on lights, aircon etc if your key card is in the slot. Provide some utensils and dish soap.
- Dale (4/5): Great Place – Poor Rooms (for a family) - We have camped in the past. This time we decided to book a room as a treat for the family. It was an expensive mistake.
The room on hotel.com/tripadvisor was advertised as a family room with x2 double beds but the actual bedroom was only suitable for 2 people: 2 chairs, 2 cups, small space etc.
We kindly asked to be moved to a bigger room as the room was not advertised accurately. The man on reception was abrupt and unaccommodating. He told us that those bigger rooms were booked out and there was not other option. However no one stayed in those bigger rooms that night - we were watching.
The second night they did move us to a bigger room - same size bedroom but with a seperate lounge and self contained kitchen. Had the inconvenience of packing up all our things to be out of first room by 10am, come back after 2pm.
This second room was good but of course this could have been organised the day before and we would have been content.
The location and facilities are good - but the bedrooms are cramped if squeezing two double beds in them - smaller room as well as bigger room. We also noticed a lack of recent maintenance - soap dispensers broken, plugs missing, doors jamming on opening, TV remotes missing. For the price we would not stay in a room again - even the bigger rooms. They were expensive for what you get.
Camping is great , and recommended. You get to use all the resorts facilities (pool, restaurant, park/grass, excellent ablutions) but without the expense of a room
- Jürgen (10/5): 50 year reunion in the North - My wife and I visited the North for a "50 years" re-union held at Grootfontein, and decided to stay at Kupferquelle Resort as a nice treat. We enjoyed the stay, with the restaurant, and also little shopping centre next door where we bought our breakfast "Brötchens" on Sunday morning and enjoyed it with a cup of coffee on our small balcony with a nice outlook on a lovely duck pond. The place was clean and tidy and staff professional.
Photos