Pension Heidi

Location: Nikolaus-Gassner-Str. 14, Kaprun, at

Star Rating: 9 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Sauna
• Packed lunches
• Ski storage
• Solarium
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Ski storage
• Free wired internet
• Golfing on site
• Playground on site
• Scuba diving on site
• Tennis lessons on site
• Self parking (surcharge)
• Water park access (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Japanese garden
• Health or beauty spa nearby
• Horse riding nearby
• Snow sports gear
• Vegetarian menu options available

Rooms Available

• Condo, Mountain View

  2 King Beds and 1 Queen Sofa Bed

  700-sq-foot room with mountain views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)

  Practical - Safe, desk, and highchair; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Stovetop
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Bedsheets provided
  • Highchair

• Two-Bedroom Apartment with Balcony

  Rustic apartment with a balcony featuring mountain views, a kitchen, a private bathroom, cable TV and a safety deposit box. The apartment also features a fully equipped kitchen and a spacious seating area with a dining table.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Hand sanitiser

• Standard Double Room

  Rustic room with mountain views, balcony, a private bathroom, cable TV and a safety deposit box.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Hand sanitiser

• Standard Triple Room

  Rustic room with mountain views, balcony, a private bathroom, cable TV and a safety deposit box.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Hand sanitiser

• Standard Single Room

  Rustic room with mountain views, balcony, a private bathroom, cable TV and a safety deposit box.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Hand sanitiser

Guest Reviews

• Andrzej (8/5): Wiosenny wyjazd narciarski - Doskonała lokalizacja dla wyjazdu narciarskiego. Pomocna i miła obsługa. Dobre śniadania. Dobry stosunek jakości do ceny.
• Andrew (9/5): -
• Radosław (10/5): Udany urlop świąteczny w uroczym miejscu. - Pensjonat prowadzony przez bardzo miłych i życzliwych właścicieli. Bardzo dobre śniadania oraz serwis pokojowy który codziennie sprzątał pokoje. Pensjonat w centrum Kaprun - wszędzie blisko.
• Vomhof (7/5): -
• Radim (9/5): -
• Jana (10/5): -
• Anne Jan (10/5): -
• Philipp11 (8/5): - Nice spacious apartment 10 minutes walk from the ski lift. The bus station right in front. Hot water was in fact slightly warm and the heating was insufficient at -10.
• Frank (8/5): - Locatie Gedateerde kamers, badkamer niet met een deur maar met een plastic douchegordijntje. Prima, maar simpel ontbijt
• Ales (8/5): -
• Katainen (10/5): -
• Edmond (10/5): -
• Zsolt (9/5): -
• Roge (9/5): - Prima ontbijt goede Ligging in kaprun skibus voor de deur. Gewoon Pension
• Marta i Marta (9/5): - Właściciel super, dobre śniadania. Czysto,wszedzie blisko. Darmowy parking.
• Suryn (8/5): -
• Lichwała (9/5): -
• Steffen (8/5): -
• Arjan (7/5): - Top locatie voor wintersport. Bushalte naar gletsjer voor de deur! Ontbijt erg goed en super vriendelijk personeel.
• Tim (8/5): Perfect - Prijs Er hing een luchtje in de badkamer
• Leo (10/5): -
• Atte (10/5): -
• Artem (10/5): - Lovely place to stay. Very friendly owners, clean place, perfect location 3 min walk from the piste. Warm breakfast is a massive thumbs up!
• Richard (9/5): - cca 600m od stanice lanovky, každý den výměna ručníků a ustlané postele včetně uklizení plyšáka mého syna moc mě toho nenapadá, snad jen stereotypní snídaně, nové ručníky by mohly vonět
• jonny (10/5): - Great value for money! Good location, nice breakfast and super service-minded owners and staff.
• Marko (9/5): Super lokacija in dobra vrednost za denar - Odličen zajtrk, odlična lokacija, super prijazen lastnik. Soba vsak dan pospravljena, sveže brisače. Avtobusna postaja je tik pred hotelom, tako da ni potrebno smuči nositi daleč in sploh ne potrebuješ avta. Smučišče Maiskogel je oddaljeno 5 min z avtobusom, spodnja postaja gondole na ledenik pa 10 min v nasprotno smer. Avtobus v kraju Kaprun je brezplačen, če greš do smučišča Zell am See, pa je avtobus brezplačen s smučarsko karto. Nekoliko starejša oprema, ampak čisto.
• Monika (10/5): -
• Aaron (10/5): Value for money this place could be any better. We loved our stay here - Location is excellent for skiing, directly on the bus stop, short walk to all the restaurants and bars in Kaprun. The breakfast is generous and tasty. The staff is friendly and accommodating. The shower is on the small side.
• Dorothee (10/5): -
• Hanka (9/5): - Výborné snídaně, perfektní čístota, penyion je přímo na yastávce skibusu.
• Sharif (10/5): -
• Cock (7/5): -
• Andrius (10/5): -
• Grzegorz (10/5): Great value for money. - Great location, comfortable beds, delicious breakfast, nice sauna and last but not least super friendly and helpful staff. N/a
• Armidas (10/5): Puikiai praleistas laikas slidinėjant ir gyvenant čia - Malonūs ir paslaugūs šeimininkai, super pusryčiai, Skibuso stotelė prie durų 😉👍 Taip pat yra viskas ko reikia slidinėjimui. Tame tarpe saugykla įrangai ir batų džiovinimui. Viskas patiko
• Brigitte (8/5): - Frühstück war gut und abwechslungsreich. Pension ist sehr zentral gelegen. Parkplätze am Haus, Bushaltestelle davor, kurze Wege zur Talstation/Einkaufsmöglichkeiten.
• Juraj (10/5): - Vynikajuca lokalita.
• Ronnie (9/5): -
• Marco0603! (9/5): -
• Grzegorz (9/5): Jeśli do Kaprun to pobyt w Pensjonacie Heidi to pewny wybór - Super lokalizacja : 300 m od centrum , przy samym pensjonacie przystanek skibusa. Doskonałe śniadania, każdy znajdzie cos dla siebie i na ciepło i na zimno. Bardzo ładny wystrój wnętrza, spójny pomysł na całość, połączenie elementów natury z formami nowoczesnych dekoracji. Pokoje sprzątane codziennie. Bardzo uprzejmi gospodarze. Komunikacja również po angielsku. W pokoju była nowo wyremontowana łazienka/toaleta w nowoczesnym wystroju, wbudowana w powierzchnie pokoju. ( bez uwag ). Dla nas mankamentem była jednak konstrukcja ściany zew. łazienki ( szyba z pasami w kolorze mlecznym ) która nie zapewniała wystarczającej intymności.
• Jozef (10/5): -
• cahill (8/5): - Breakfast was great, room basic but warm and clean.. I would pay extra for tea/ coffee facility. No additional living room to relax in.
• PELUFFO (10/5): Excelente - Excelente ubicacion y relacion calidad precio. El personal me atendió de maravilla. El desayuno era muy completo y sabroso. Habia un poco de olor a cigarrillo en las áreas comunes.
• Rob (9/5): - Friendlyness of the owners. This was my 4th stay here, very good
• Peter (9/5): Dikke prima - Top Badkamer was prima, maar de kleine kant( voor iemand van 2m)
• Marcin (10/5): A cosy and quiet pension in the heart of Kaprun - A stay at Pension Heidi was an excellent choice for my one-week ski holiday in Kaprun. The guesthouse is conveniently located in the heart of the town, on the main street through Kaprun, but still in a quiet place, and features a free of charge car park and a bus stop in front of the property - it is very important for skiers and snowboarders who would like to get on the bus with boots on feet. Pension Heidi is situated a 13-14-minute bus ride from the Gletscher Jet 1 (the first section of the Kitzsteinhorn cable car) valley station and an about 20-minute bus ride from Zell am See town center. The bus 660 operates quite frequently. The owners are very friendly, nice and make sure that you feel like at home. My room 211 was located on the second floor, was very cosy, clean, quiet and warm, featured a bathroom and a toilette that were separated from each other and very clean. Interestingly, towels were changed every day and the room was cleaned every day, too. There was a spacious terrace with a view onto the main street. A rich, tasty and diversified typical Austrian buffet style breakfast was always a great beginning of the day full of adventures. A Wi-Fi connection was very good, warm water was available all the time. On the ground floor there is a ski and snowboard storage room. Taking into account that the guesthouse is located in the center of Kaprun, the price was quite attractive. I did spend a great time at Pension Heidi, rested very well and would like to come back there in the future again! I do love such a truly alpine style a lot and it was what I was looking for!
• Josef (8/5): -
• MarekSebela (10/5): -
• Nikoljub (9/5): Lokacija, čistoća, ljubaznost, doručak, parking. - Odličan doručak, ljubazni domaćini, soba čišćena (a nije bilo neke potrebe) svaki dan, svakodnevno menjani peškiri. Objekat je odmah uz autobusko stajalište odakle može da se hvata prevoz do polaznih žičara. Obezbeđen parking. Sve je bilo OK.
• Sonja (5/5): - Sehr freundlicher Empfang dass ich schon früher zum Frühstück kommen durfte damit ich rechtzeitig zm Skikurs los konnte Skibus hält direkt vor dem Haus Parkplätze direkt vor dem Haus Das die Sauna aufgrund eines Wasserschadens nicht nutzbar war- doch dafür kann das Personal nichts Dass es an der Rezeption/Frühstücksraum nach Rauch riecht
• Matteo Roberto Piero (10/5): -
• Ehrenstrasser (7/5): -
• George (10/5): -
• Carl (7/5): - Staff No kettle
• Dominik (10/5): - Lokalizacja i standard bardzo dobry, obsługa miła i pomocna.
• Michala (9/5): -
• Václav (9/5): -
• Helmut (9/5): - sehr nettes Personal. Zentral gelegen. Gutes Frühstück.
• Gerhard (8/5): - Sehr freundliche Gastgeber. Gute Tipps für Ausflüge. Sommerkarte inkludiert. Topp Frühstück. Sehr sauber und gepflegt. Parkplätze vor der Haustür. Leider konnte ich nur kurz bleiben
• Kalev (10/5): -
• Birgitt (9/5): -
• Péter (10/5): - Great location, outstanding staff, nice an quiet rooms, excellent overall value. Absolutely recommended, definitely worth visiting. None.
• Kaumann (10/5): -
• Scott (10/5): Such lovely hosts! - I thought the staff were lovely and the breakfasts were great too. N/A
• Juraj (9/5): Great stay close to Kaprun center - Great location, just on the bus/skibus stop. Close to the center of Kaprun. Very friendly owners, great breakfast. All in all great experience. It's rather a personal issue due to my hight, but I do not enjoy enclosed bed (heads on both sides) so much. Small people or people used to it will find absolutely no issue at all :)
• Noel (9/5): Superb - Great location with ski bus stop directly outside, friendly staff, good breakfast and room cleaned every day. It was perfect for my needs.
• Rob (10/5): Exceptional - Friendliness of the owners. Second time I have stayed here, nice family feel. Lovely people.
• Anton (10/5): Exceptional -
• Olha (10/5): Exceptional -
• Mykola (10/5): Exceptional -
• Gergely (10/5): Exceptional -
• Jaroslav (10/5): great location, very pleasant stay - Hotel location was excellent nothing
• Thomas (10/5): Great stay. Thanks - Great stay as always. This was my third time and I'll certainly come back again The toilet was in a very narrow spot.
• Tom (10/5): friendly, clean and comfortable hotel with a good breakfast - Clean and comfortable property right next to the ski bus stop wish the sauna was open every day!!
• Rob (9/5): Superb -
• Stoyan (10/5): Exceptional -
• Oleksandr (8/5): Very good -
• Bartalská (9/5): Superb -
• David (9/5): Superb -
• Mehran (10/5): Exceptional -
• Dean (10/5): Great staff, great location and great value for money. - Outstanding value for money. This hotel far exceeded expectations. Owner|Manager was very friendly and helpful. Hotel is ideally located in the town with restaurants and ski rental a very short walk in either direction. The ski bus stops directly at the hotel, 0m away. Great breakfast, good selection and regularly topped up to cater for the hungrier guests. There was nothing to fault with the hotel. The Sauna was temporarily out of service but my family had no intention of using the sauna so this was not at all a problem.
• Peter (9/5): Great base for Kaprun - Superb location in Kaprun, friendly & helpful staff, communal areas tastefully decorated, excellent breakfast Nothing!
• Sorin (9/5): Superb -
• Vojtěch (8/5): Very good - Skibus station directly behind the pension. And a very tasty breakfast. Missing a common room or any place where you can sit down with friends and play cards.
• Thomas (9/5): Comfortable single room - Friendly staff makes you feel at home Nice breakfast buffet Bus stop to and from Kitzsteinhorn ski area is literally in front of the pension. Wellness area was out of service
• Kiki (9/5): Great location, good price/quality and nice people! - Very friendly hosts, room was great as well as the breakfast. Bus stop is in front of the hotel, which takes you to the Kitzsteinhorn glacier in ~8 minutes. Perfect for a couple of days of skiing.
• Andrius (10/5): Exceptional -
• Mariana (8/5): The great location - The great location, near to central square, in the front of the hotel is bus station for both ski points. It's good value for money. There is also free parking place. The first day when we arrived the heating was turned off and both rooms were cold. In one of the rooms we easily turned on but in second we had trouble to do it. I have called the owner (about 7 pm) but no one answer the phone. This made bad the first impression. After several attempts we succeed in the turn on the heating in the second room.
• Mátyás (9/5): Definitely recommended. -
• Mari (10/5): Exceptional -
• Zoltan (7/5): Good - Very friendly stuff, good location, private parking, cozy restaurant, nice view. There is a very nice heated ski room as well. Sometimes very low water pressure on the 3rd floor. Also, it would be very nice if the room would be equipped with a water kettle (maybe on winter time).
• Christian (8/5): Nice place, would recommend. - Excellent location,right in the middle of the town. Breakfast good, staff very friendly. Very good heating of the room, bathroom ok. also balcony. Nice view from the room, you could see the mountains and the stream. Bus station for ski resorts just outside the pension, in both ways. The Pension has no elevator, was a little bit difficult to carry the luggage up to the third floor.
• Frosina (6/5): Pleasant -
• Jeanina (8/5): Very good - Location
• Sylvia (8/5): Very good -
• Vassil (4/5): I would not recommend this hotel to anyone - Location I am writing to express my extreme dissatisfaction with the hotel where I recently stayed. The room was far too small and uncomfortable, and I was shocked by the rudeness and lack of courtesy displayed by the staff. The bathrooms were in terrible condition, with a foul smell that suggested they hadn't been cleaned in centuries. The breakfast was very disappointing as well, consisting of the same limited options every day and in very small quantities. Overall, I would not recommend this hotel to anyone, and I urge you to take steps to improve the quality of the accommodations and the service provided by the staff.
• Sal (6/5): Great location, lovely staff, but could do with a little update in the rooms - Nice breakfast selection and super lovely staff The facilities in the rooms were very outdated - specially the toilet and bathroom
• Thomas (7/5): Good -
• Holly (10/5): Nice pension with a vintage feel. The owners were lovely and the breakfast was delicious. -
• Mirjam (10/5): A lovely, peaceful and friendly stay. Would definitely be back! - We had the most lovely time! Brigitte and her husband were the most wonderful hosts and incredibly helpful. We felt very looked after. Our room had a balcony overlooking at the river, which we found really relaxing. The location was within a walking distance from everything. The little sauna / spa area was a great touch and relaxing after a day spent on the slopes. Breakfast was great. Having a kettle in the room would have been a bonus so that we could make a cup of tea however it wasn’t a massive problem as we could ask for hot water at the reception : )

Photos