Kyu-Karuizawa Hotel Shinonome

Location: Karuizawa 1278-16, Karuizawa, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Luggage storage
• Fax/photocopying
• Non-smoking throughout
• Shared lounge/TV area
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Vegetarian menu options available

Rooms Available

• Standard Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Fax
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Dominic (8/5): -
• 智子 (6/5): - 駅から近い 朝食が美味しかった 叔父と叔母が、自動販売機や、お水があると助かったといっていました。
• YOKO (8/5): -
• Scott (9/5): Wonderful, friendly, attentive staff. Large comfortable room. Very nice location. - Staff - amazing. Room - comfortable and large. Location - perfectly located between old town and the Shinkansen station. The bathroom was the least amazing part of the room, but that's not to say it was bad. It just wasn't up to the bathrooms in the other hotels I stayed at. But this is nitpicking and should not be taken too seriously.
• chia (8/5): -
• NATSUYO (8/5): Cozy and quiet - The location as it’s close to Karuizawa station, the spacious room and coziness There are no elevators nor coin laundry facility.
• ほんまHONMA (8/5): - 観光名所が近くに多い。 設備が少し古い。
• AKIYO (8/5): ありがとうございました - 軽井沢中心部で移動がしやすい テレビの位置
• Mao (5/5): - スタッフの方皆様とてもフレンドリーで感じが良かったです！ 場所も駅から徒歩10分程度、メインの栄えている通りに比較的近いので便利でした。 コンビニが遠く、徒歩10分かかった。 部屋によってリノベーション状況が異なるのか、宿泊した部屋は古いタイプのシャワー、トイレで残念。 元々古い建物なので、よく見ると古さを感じて少し埃っぽい感じでした。 リピートはしないです。
• Hiu (7/5): Good - the staffs were really helpful and polite.
• Yamano (9/5): Superb - No elevator to my room
• Agnes (7/5): Good - The hotel is located in a quiet part of Kyu-Karuizawa, it is a good starting point to city exploration. It is a short walk to get to the train station. The staff understands English, is nice and helpful if you ask for directions/tour advice. The room itself is big and includes a fridge, a tv set (a limited channel selection, though), an electric kettle and mugs. Even though this was one of the cheapest hotel options in Karuizawa's center, the price was high, especially for the quality of the accomodation. The hotel is old, rooms would merit refurbishment, there is a smell of old wood inside. In my room one of the walls was covered by something that looked like mold (but it could have been dirt, as well, I was too disgusted to check). The bathroom was super tiny and difficult to navigate; not enough space for toiletries.
• Henry (8/5): Very good -
• Stephan (10/5): TRANQUILITY AND CLEANLINESS - Good full western breakfast of bacon, eggs, sausage and salad. Room description was accurate down to the last square meter. If you people want more space, stay in another hotel and pay more. This is a quality old-school hotel, not a hipster joint for people from S-E Asia looking for a bargain or discounts. Area has many great restaurants and cafes. It’s a tourist town with somewhat cooler weather than Tokyo.
• Verified traveler (6/5): - 整體感覺殘舊
• Bruce (10/5): Location - Location was great for exploring old Karuizawa. Japanese style inn.
• Gregor (8/5): Very recommendable for a short stay. -
• Claren (9/5): Superb - Staff was super helpful and friendly. Place was at a very decent price for its location, which was less than 10 minutes walk from the station and shopping area. Bathrooms were a little dated but still very clean.
• Meg (10/5): Definitely stay here again - A lovely little hotel in a beautiful location
• Pavel (8/5): Nice place with some annoying aspects - Very calm location, just off the main street. Clean rooms Staff could not communicate in English, very loud heater, annoying ambiance music in the corridors for no reason.
• Hon (3/5): wont recommend to those with big luggage. - didn't like anything. No lift. have to carry luggage up the staircase. staff cannot speak English.
• Eri (8/5): Very good -
• ヤカワミエコ (8/5): Good - Place is good Fan was noisy
• Watanabe (10/5): Exceptional -
• PRASHANT (6/5): - Bathroom is not good at all. Water doesn't drain out soon it takes an hour or so to drain any water from wash basin area
• Jessica (8/5): Very good - The place is really close to the main street so we were able to take our time and see the sights. The wide windows and the view of the trees felt really nice as well. The room smelled really wet and musty on our first night.
• YOSHIKAZU (10/5): 大満足！ - 軽井沢エリアでこの金額で泊まれて、大満足です。もしスキー場エリアにこのホテルがあったら老舗の凄くオシャレなホテルになるホスピタリティーと雰囲気がありました。
• Bee (9/5): I love my stay here, will recommend anyone who wants to visit. - I like the scenic road towards the hotel and when you reach the hotel looks so charming. All the amenity and PJ makes the room feels spa like. Staff are friendly and helpful. Its about 10mins walk to the hotel but it gives me opportunity to explore the local shops and restaurants. Will be awesome to consider shuttle service from the train station.
• Chiung-wen (7/5): Good - Everyone inside the hotel has to change to slippers in order to keep the place clean Strong heater made the room very dry. Considering the price, we expected to have more facilities and better breakfast.
• Wong (8/5): Very good -
• Ai (10/5): Exceptional -
• Noriko (6/5): - お世話になりました。お風呂のカーテンの長さが短過ぎて床がびしょびしょになります。使い終わったタオルでふいても、そのあと使い捨てスリッパですごく滑りやすくなり、危ないと思いました。
• Mariko (8/5): - バスルームに入る際の出入りがしづらかった点が多少気になりました。
• ミエ (10/5): - 静か 落ち着いている 清潔
• Verified traveler (8/5): コスパの良い軽井沢宿 - リフォームされたからとても綺麗でした。また周りの雰囲気も軽井沢の森があり、とてもよかったです。また泊まりたいです
• Verified traveler (10/5): - 全部よかった。料理が特に
• Verified traveler (8/5): - シャワーの温度が安定しづらかったことが気になりましたが、とても静かで快適に過ごす事が出来ました
• Verified traveler (4/5): - へやが安い建材家具の匂いがしました。あと、隣の部屋から朝5時に目覚ましの音が鳴り響きました。多分誰も泊まっていない感じだったので、以前の宿泊者の方がセットしたままの状態だったのだと思います。それ以上に気分が滅入る最大のポイントはホテルの道を挟んだ場所が建築現場の駐車場かと思える、まったくリゾート気分がない雰囲気だったことです。整備されていないじゃりの大きな空き地がどっかりと部屋の窓から見え、建築業者の車とか普通乗用車などがとまっています。部屋からは軽井沢気分はまったく感じられませんでした。付近を散策すると高級な別荘があって場所はいいのですから残念です。
• Dysan (8/5): - 大廳有按摩椅非常棒 不滿意沒有電梯
• BritinBangkok (8/5): Small but comfortable and clean - We visited Karuizawa in the winter and stayed at the Shinonome Salon. It's only about a 10 minute brisk walk from the Karuizawa shinkansen station along pavements so easy to pull your luggage along with you. The name is confusing but I guess they wanted to call their hotel a saloon but ended up spelling it like a hairdresser. Check-in was smooth and without incident. We arrived late in the evening and although only one person was on duty they did expect us. Our booking.com form was printed out ready for our check-in. There are no elevators in this hotel so you have to lug your baggage up the stairs yourself. The old man who I think is resident there tried to help but he struggled with our heavy suitcases. If you're not strong and your baggage is heavy you might want to request the bottom floor. One annoying feature of the hotel is that you cannot wear your own shoes past the lobby area. You need to switch out of your shoes and place them in the provided lockers and wear the provided slip-ons instead. Annoying but I can live with it. The rooms are small and the toilet tiny. But they are clean. No rollaways for a third person possible in this room. The two beds were small singles. I notice chips on all furniture in the room probably caused by suitcases hitting the furniture given the tight space available. While not pretty to look at it didn't take away from the cleanliness in general. The toilet has a japanese style bathtub which is deep and requires a big step over. Anyone with disabilities might find it a bit difficult. I guess the tub acts as a makeshift onsen. The room includes amenities but I recommend you bring your own soap and shampoo. Hotel amenities in Japan are micro sized and barely adequate and are just a token gesture. The room has a heater and kept the room warm but all the switches were in Japanese. I did figure out how to adjust the temperature eventually. Breakfast was good and adequate even for the largest of appetites and I recommend you include this in your stay. My android phone was able to pick up Wifi in the room but not Apple iPhones. They did say at check-in Wifi was available only in the lobby area. Overall a decent comfortable stay and will consider staying again in future.
• Verified traveler (6/5): - 軽井沢駅から歩ける距離。木の多い雰囲気のある作り。暖房などは問題なし。隣接のイタリアンも味は良かったです。
• Verified traveler (8/5): - リーズナブルなのに、細やかな気配りをして下さるお宿でした！朝食も美味しかったです！スタッフの皆様ありがとうございました！
• JJ (6/5): - 汚れたカーペットが少し気になったが、リノベしたと思われるコンクリート打ちっ放しに、アクセントでウッドが施された内装はレトロなおしゃれで素敵だった。カーペットの汚れ以外は清潔に掃除されていて、快適。ユニットバスだが、タイルに描かれたイラストで少し外国に来た気分にも。設備はビジネスホテルレベルの至って普通だが、内装がおしゃれだったので満足。ちなみにエレベーターありません。従業員の方々の対応も、気負わずナチュラルで心地よい。この立地でこの価格はとても良い。また利用したい。
• minimino (6/5): Average accommodation in a serene environment. - Room is clean with some wear and tear in the furniture. We couldn't get a room with the loft so the staff arranged for an extra sofa bed, which a futon could be laid. The blanket was really thick and the pillow was a little too hard for my liking. Interesting point was that the shampoo and body soap in the bathroom was not in the usual dispenser, but was given in small packets, which was not sufficient for my family. The breakfast was specially prepared for individuals, with scrambled eggs, sausages, salad, OJ, bread buns with butter. It was a really quiet accommodation.
• atgremlins (10/5): Very nice staff and pleasure environment - It was raining cats and dogs when we arrived at hotel and my friend was totally wet. Mr. Kamura Tetsuya was so nice that he gave us towels and hair dryer right away. He speaks fluent English and he looked for all relevant information for us whenever we had questions! We don't know any Japanese and he prepared all things (map, time table, route, etc.) in English and Japanese so we can ask others if needed. We would definitely stay here again when we visit this lovely place =)

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