Hotel Sunroute Stellar Ueno
Location: Taito-ku Ueno 7-7-1 , Tokyo, jp
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location near Major Stations
Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!
Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.
Additional Services for Your Convenience
Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.
Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!
Important Information
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Single with Tatami Flooring & Low Bed
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with streaming services, tatami, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Small Double Room - Non-Smoking
This carpeted double room has air conditioning, a desk, refrigerator and flat-screen TV. There is a private bathroom and toilet. Free bath amenities are provided.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Single Room - Non-Smoking
This carpeted single room has air conditioning, a desk, refrigerator and flat-screen TV. There is a private bathroom and toilet. Free bath amenities are provided.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Single Room - Non-Smoking
This carpeted single room has air conditioning, a desk, refrigerator and flat-screen TV. There is a private bathroom and toilet. Free bath amenities are provided. Room size is 16.20 square yards.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Double Room - Non-Smoking
This carpeted double room has air conditioning, a desk, refrigerator and flat-screen TV. There is a private bathroom and toilet. Free bath amenities are provided. Room size is 16.80 square yards.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Economy Twin Room - Non-Smoking
This carpeted twin room has air conditioning, a desk, refrigerator and flat-screen TV. There is a private bathroom and toilet. Free bath amenities are provided.
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room - Non-Smoking
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- yin kuang (7/5): -
- Satomi (8/5): 上野観光 新幹線利用にぴったり - 新幹線利用のため前泊に利用させて頂きました。新幹線入り口まで徒歩3分ほどで大変便利でした。
浴室内のボディスクラブが使いやすかったです。
フロントの方々も感じが良かったです。 特にない
- Waranyoo (8/5): .. - การบริการที่ดีของพนักงาน เมื่อต้องการให้ทิ้งเฉพาะขยะหรือเปลี่ยนเฉพาะผ้าเช็ดตัว ต้องโทรไปที่frontชั้นล่างเท่านั้น ควรมีการบริการที่รองรับในส่วนนี้ โดยไม่ต้องให้ลูกค้าโทร อาจะมีแผ่นคล้องที่ติดไว้แทน
- Rie (8/5): ひとり時間満喫 - 駅から近くて、外観が可愛かった。朝食も良かった。 部屋の鏡を閉じられるようなものにしてほしい
- Azren (8/5): - The location is great! The room quite spacious for hotel in Japan. No dedicated iron in each room
- leotarosse (9/5): - L’emplacement est parfais, chambre très bien, et personnel très accueillant
- Dustin (8/5): -
- Diana (9/5): - La ubicación es inmejorable, al lado de la estación de Ueno. El hotel muy completo de servicios. El desayuno estaba bien.
- Stefania (10/5): - Ottimi servizi e ottima la posizione. Rapporto qualità prezzo imbattibile. La camere era un po' piccola ma probabilmente rispecchia quello che abbiamo pagato. La colazione era povera, non c'era niente di dolce, niente frutta yogurt o pane e marmellata. Le uniche cose buone erano le uova e il bacon che sono finite in fretta e non hanno più sostituito. Se dovete offrire una colazione così lasciate perdere.
- CHINHSIN (9/5): -
- Lucas Benevides (8/5): - Está muy bien ubicada , el hotel en general es bonito Lo que no me gustó es que había pocas prestaciones para el precio que se pagó . Podrían mejorar en ese estilo. Sin ir más lejos en hoteles más chiquitos te dejan agua para que consumas en la misma habitación . Si bien había un dispenser en el 5to piso, se trata de diferencias de comodidad.
- 紜希 (9/5): -
- Gungun (9/5): Very comfortable near to ueno station - Location is very close to the station All was good
- Michael (10/5): - Very good tourist hotel in an excellent location near Ueno Station, with easy access to places like Asakusa and the rest of Tokyo. The rooms are compact, as is normal in Japan, but clean, comfortable, and maintained.
What truly made my stay memorable, however, was the reception staff.
During my stay, I ran into a stressful issue involving my luggage delivery to the airport. The staff at the front desk helped me with incredible patience and kindness throughout the entire situation. They took the time to explain things, contacted the delivery service for me and consistently tried their best to help even though the issue itself was not the hotel’s responsibility.
What impressed me most was how genuinely concerned and supportive they were. Their professionalism and hospitality turned what could have been very stressful final days in Japan into something manageable and much less worrying.
Good locations and clean rooms are important, but the people working at a hotel are what truly shape the experience. The reception team here left a very strong impression on me, and I am genuinely grateful for their help and kindness.
Thank you again to the entire front desk team for your help and care during my stay.
- kanno (5/5): -
- Salk (10/5): -
- Heidi (6/5): Great location and comfortable beds - Location My room had 3 windows, none of them would open for fresh air. The windows where full of dust as same as the bathroom vent above the shower.
- 怡亭 (8/5): -
- Niroshini (8/5): -
- himari (6/5): -
- Ni~ (9/5): -
- Nakamura (10/5): - 部屋の綺麗さも勿論良かったのですが、スタッフさん方の対応も素晴らしかったです。チェックアウト後に忘れ物をしてしまったのですが、連絡したところ保持してくれていて、そのまま受け取ることが出来ました。大変ありがとうございます。
- CHUNPENG (10/5): Good - 地點好
- Khairun (10/5): worth my money - Near the Ueno Station nothing
- Iga (7/5): -
- ナオコさん (8/5): - 今回初めて9階の部屋で、眺めが良かったです。 ナイトウエアの一番下のボタンがとれていました。
- Laframboise (10/5): Good location to the Ueno train station - Easy to find, nice staff, very clean and Bed was comfortable.
- yinrio (9/5): - 謝謝櫃檯主動幫忙搬運行李
- Jimmy (10/5): -
- G (7/5): -
- イイヅカ (10/5): -
- Ping-Chun (8/5): -
- 李正渝 (9/5): 不錯,下次會願意再選擇這間飯店。 - 早餐普通,但帶長輩出門,方便比較重要。
離JR及地鐵上野站非常近(走路約3分鐘),離京城上野走路約10分鐘,附近有間全家,地理位置非常棒,員工也都非常客氣。 房間內沒有提供瓶裝水,但5樓有飲水機、製冰機及投飲機,也有投幣式洗、烘衣機。
- Pornkajornkitkul (10/5): Very convinent - near the Jr Sation and direct from NArita Airport Nothing
- Curtis (10/5): - Excellent location code to train station and JR lines and very friendly and helpful staff. Would happily stay here again.
- JUN YAN (7/5): - 地點很好 附近都有很多商店 枕頭比較塌小 想多拿一顆枕頭被拒絕 除了這個以外其他都不錯
- Kyoko (7/5): - 目的地への距離を第一条件に快適そうな宿泊施設を探しました。目的通りのホテルでした。静かに過ごせてよく眠れました。 入り口が道路から階段を上がらなければならないので、残念ながら足の悪いかたは難しいかと思います。
- SHUO YAN (8/5): -
- Merel (7/5): Prima - Het ligt heel centraal! Prima kamer voor die prijs. Onze koffers konden voorgaand aan het inchecken al worden ondergebracht. De geur van de kamer. Het rook er naar sigarettenrook.
- Hanniang (8/5): - 地點不錯從上野車站出來沒多久就抵達飯店,只是大門有階梯。不過退房時櫃台人員有幫忙抬行李。服務真好。附近有一家便利商店。
- NOGUCHI (10/5): 立地がとてもいい。 - 駅からすぐ。給水機もあった。洗濯機もあったので、連泊や長期旅行にはとても良さそう。
- Oumaima (7/5): - L'emplacement
- Gwen (9/5): We enjoyed our stay. - Location is close to the Ueno Station. Lots of places to eat in the area. Room is small but functional. Bed was ok. Mattress slopes to the middle. Pillows were hard.
- ChiaChieh (9/5): 位置和cp值很好,以前都住上野三井,現在發現這家也部錯,而且更靠火車站 -
- Sunkum (9/5): -
- Kiyoshi (8/5): - 駅が近い。居心地の良い部屋。 狭いロビーにスーツケースが溢れんばかり。
- TEIKIHAKAUPOKO (8/5): -
- Patrick (8/5): -
- chia yen (10/5): - 地理位置優
房間空間大小合宜
還有沙發椅配置
- Vanda (10/5): Great place to stay in Ueno. Close to the station, and yet very quiet. - Great location
- 梅原 (8/5): -
- KOUICHI (5/5): -
- Antonio (8/5): Ottima posizione per mezzi di trasporto - La posizione, la pulizia e la possibilità di fare colazione(anche se non inclusa)nel locale facente parte dello stedso edificio Cuscini del letto molto scomodi
- Wing Hong (9/5): -
- Odile (10/5): -
- Mungkhorn (9/5): -
- WAN SZE (9/5): - 櫃檯職員有禮貌,非常helpful
- Mungkhorn (8/5): - Location
- Jose (8/5): - The staff and the convenience that is located near a convenience store and the local Train Station Na
- Yu Wen (8/5): -
- Arlene (8/5): - Close to train station and shopping center
- Jakub (10/5): - El hotel está cerca de la estación de Ueno, lo que ofrece muy buena comunicación entre distintos barrios turísticos y el aeropuerto. Estaba muy bien equipado y pudimos descansar perfectamente.
El barrio de Ueno en si, tiene bastantes cosas que ver. También se puede comer muy bien y barato.
- 直江 (8/5): very good - wideroom widebath nothing
- Emily (8/5): Well located hotel with all the basics - Very conveniently located next to the train station. The staff were polite, helpful and friendly. The room was regularly cleaned. There was a bath in the bathroom and a toilet with a Japanese multi function seat.
- Kuniyoshi (8/5): -
- kenichi (7/5): お得かな? - 駅に近い 隣のドアの音が響いた
- Jovana (10/5): - The room was large for Tokyo standards and the bed was also large and comfortable. The location was excellent, right across The Ueno station so really great to connect to the all the other major Tokyo quarts and aero ports. Also, Asakusa is only 20 min by walks. The hotel staff was really helpful.
- 鈴木 (8/5): - 混み合う頃モーニングに行き満席で待たされましたがスタッフの対応が気持ち良く、美味しく朝食を頂けまました
- Ryosuke (7/5): -
- 秋津 (10/5): -
- Lai Man (10/5): 酒店一切都很好,就只是上野太多非本地人經營的店舖 - 方便、安靜、服務態度很好,收拾得很乾淨,上野位置很方便坐車去近郊地區
- Sonoko (8/5): 大満足 -
- KATSUMI (8/5): 満足。 - 立地。 特になし。
- chi en (10/5): -
- Teodora (10/5): - Posizione molto comoda per la metro e vista molto bella dalla stanza Il bagno era leggermente sporco
- kyungsoo (8/5): -
- Cheng-Tsung (10/5): -
- Vivi (8/5): -
- Lap Phat (9/5): -
- JIN YOUNG (7/5): - 나리타공항 이용객들에게는 좋은선택이라고 생각됩니다
역에서 매우 가깝고 디즈니랜드나 해리포터도 잘 다녀왔습니다
조식도 가격대비 괜찮았습니다
마지막날 우에노공원 산책하고 시노바즈노이케 연못에서 돗단배 타고 놀았는데 딱 좋은 여행 마무리였습니다 방과 침대가 조금 협소합니다
조식 먹을때 자꾸 물컵까지 치우며 다먹었으면 나가라는 듯한
인상을 주어서 섭섭했습니다.
- YI-JUNG (8/5): - 1.離上野站很近,步行5分鐘內可抵達、退房當天可以寄放行李(當天要領走)
2.是硬床、4月開始只有冷氣(冷氣很涼)、房內燈多且獨立、大浴缸、冰箱、廁所有插座可以吹頭髮 1.飯店門口是電梯,需要自己搬運,不過退房時員工會幫忙搬下樓梯
2.門禁不太森嚴,電梯不用感應房卡就可以搭乘;房間隔音不好,隔壁房開門關門都聽得到
- Hsin Erh (8/5): - 櫃檯人員很熱誠 以其位置性價比高 一樓大門沒有行李斜梯 大件行李進出非常辛苦 還好到的時候櫃檯人員有空可以有出來幫忙
- Ye in (10/5): -
- Kyoko (9/5): -
- Pei Chun (10/5): - 工作人員親切 無
- Pascale (8/5): -
- Su (9/5): -
- thac-si (6/5): -
- Yulia (10/5): -
- Ashish (1/5): - Nothing. It was extremely unhygienic Very unhygienic. Stained sheets. Hair on pillows
- Yi Heng (9/5): -
- Todd (10/5): -
- 博翔 (10/5): -
- Lap Phat (7/5): -
- Chalermchai (9/5): -
- Mª Beatriz (6/5): Perfecta conexión para el aeropuerto - Ubicación perfecta para estar cerca de la estación Ueno para luego ir al aeropuerto. Personal muy muy amable y servicial en la recepción. El baño olía mucho a humedad y el mobiliario un poco desgastado. Habitación hiperpequeña.
- chi en (10/5): 地點完美,服務人員親切有禮,房務人員清潔到位,難怪每次房間開賣就被搶光。 - 地點超方便,走出來就是JR入谷口,左右兩邊都有全家便利商店,房間雖然不大但也不會小到很窘迫,整體環境乾淨整潔,房務人員清潔到位,雖然不是很新的飯店,但以價錢和舒適度來說絕對超乎所值,以後來東京只會選擇入住這間飯店。 冰箱聲音有點大
- ChungHua (10/5): -
- 蕭 (9/5): - 早餐很棒,地點很棒
- Greg Chan (10/5): Greg from Philippines - Location, cleanliness and price
Photos