Hilton Rochester Mayo Clinic Area
Location: 10 East Center Street, Rochester, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
The Hilton Rochester Mayo Clinic Area offers a range of luxurious amenities including a fitness centre, indoor pool, sauna, and hot tub. Guests can also enjoy the convenience of room service and a business centre during their stay.
Comfortable Accommodations
Each air-conditioned room at this 4-star hotel is equipped with a private bathroom, TV with cable channels, and a safety deposit box. The hotel ensures a cozy stay with complimentary bed linen and towels provided in all rooms.
Convenient Location
Located in Rochester, the Hilton is in close proximity to popular attractions such as the Plummer Building and Mayo Civic Center. With the Rochester International Airport just 13 km away, guests can easily access the hotel for a seamless travel experience.
Book your stay at Hilton Rochester Mayo Clinic Area for a luxurious and convenient experience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Paid WiFi
- Outdoor furniture
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Access to nearby indoor pool
- Free beach shuttle
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
King Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The spacious suite features air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
King Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Two-Room Queen Suite with Two Queen Beds
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The spacious suite features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Executive Corner King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Two-Room Executive Suite with Two Queen Beds
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The spacious suite offers air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Executive Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)
1 King Bed
384 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Executive King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Queen Room with Two Queen Beds
The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Executive Queen Room with Two Queen Beds
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The quadruple room features air conditioning, a tea and coffee maker, executive lounge access, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Presidential King Suite
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. The spacious suite provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Corner King Room
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Corner King Room - Hearing Accessible
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Two-Room King Suite - Hearing Access
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Two-Room Queen Suite with Two Queen Beds - Hearing Access
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Executive Room, 1 King Bed, Corner Accessible (Roll-In Shower, Mobility)
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Executive Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
2 Queen Beds
384 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
384 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Room, 1 King Bed (Mobility, Roll-In Shower)
1 King Bed
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Suite, 1 King Bed, Accessible (Roll-In Shower, Concierge)
1 King Bed
615 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Executive Suite, 2 Queen Beds, Accessible, Bathtub (Mobility)
2 Queen Beds
849 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
-
Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
2 Queen Beds
384 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Suite, 1 King Bed, Accessible (Hearing)
1 King Bed
615 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Room, 1 King Bed, Corner (Hearing)
1 King Bed
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
384 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Executive Suite, 2 Queen Beds
2 Queen Beds
849 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Suite, 1 King Bed (2 Rooms, Hearing)
1 King Bed
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Presidential Suite, Accessible (Hearing)
2 King Beds
1698 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Suite, 1 King Bed (Concierge)
1 King Bed
615 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Presidential Suite, Multiple Beds
2 King Beds
1000 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Suite, 2 Queen Beds, Bathtub (2 Rooms)
2 Queen Beds
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Room, 1 King Bed, Accessible (Hearing)
1 King Bed
384 sq feet
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
King Room
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Two-Room Luxury King Suite
The spacious suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Alarm clock
- Bidet
- Cots
- Privacy curtain
-
King Room - Hearing Access
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
-
Two-Bedroom Luxury King Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. The spacious suite features air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Privacy curtain
Guest Reviews
- ahmed (4/5): -
- Jennifer (10/5): - Vallet team was especially friendly all weekend long.
- Liselotte (6/5): -
- liztU1968JX (4/5): Find another hotel - When going to Rochester for the Mayo Clinic the last thing we expected was to go to our room and find it dirty( hair all over the bathroom floor and dirty shower). After traveling all day and wanting to settle in before going to Mayo for 2 days the last thing we wanted was to have to change rooms. But that’s what happened, we’ve stayed at this hotel for years and have decided after this experience we are not only done with this hotel but the Hilton brand. We have been loyalty members for a long time and feel that the Hilton hotels are not been kept up and the staff seems complacent. This opinion is based off this Rochester experience and the MSP location too.
- Robert (8/5): -
- Jean (9/5): -
- William746 (4/5): Another Property Fails To Recognize Diamond Status - It has been over two years since a Hilton property has agreed to provide me with a 4 pm checkout based upon my Diamond status. In addition, while this property has an Executive Lounge, breakfast is not offered in the Lounge and there was no offer for breakfast or a breakfast discount in the restaurant.
- Rosemary (8/5): We had a great time! - The valet service and the Pittsburgh Blue! It was pretty expensive… but worth it for the skyway!
- CIRO (9/5): Concierge service was super! - dIDN'T HAVE IT INCLUDED Room Service on last day missed due to mixup about length of stay.
- Maria (10/5): Nice staff. - Nice location and great rooms with comfortable beds
- Attilia (10/5): Great solution directly connected with MC via skywalk - Staff really kind. Room big and comfortable
- Stephanie (9/5): Super locatie voor een bezoek aan de Mayo Clinic! - Personeel was zeer vriendelijk en kamer was erg schoon. Tevens hadden ze transport service naar en van de Mayo clinic. Ontbijt was ongezellig en vrij basic
- Alexis (8/5): -
- Estefani (8/5): -
- Estesfan (8/5): Great hotel, but bring a heater. - Beautiful hotel. People are great. I will stay there again. But will bring a portable heater. Despite the heat being on, and thermostat being set at 80 degrees or more, the temperature dropped from 69 degrees to 68 degrees overnight. This is the second time I have had this experience at this hotel. I have stayed here multiple times and know how to work the thermostat. They really need to fix their climate control.
- MICHAEL (7/5): -
- Chad (9/5): We will be back - Clean
- Ninny Ebaum (10/5): - Posh. Very fancy. Convenient Add on charges for everything....
- Valgerdur (10/5): -
- kev1438 (6/5): Welcome to Hampton Inn, Sorry I mean Hilton….. - This is a Hilton in name only. It’s actually a Hampton Inn with the Hilton name on it. The place totally lacks warmth. The lobby is sterile, the front desk staff cold, and there’s a cheap looking snack kiosk near the elevators. The rooms are worn, bed sheets cheap, mattress hard (not a typical Hilton one) and bathroom too small for two people. The room was dimly lit at best. The hotel did have a decent gym and the room service was lightening quick thanks to the hustling women who staff it. This said, you don’t have many options in Rochester. It’s almost as if the hotels know they have you since there’s few options and almost everyone goes to the city to attend the Mayo Clinic. So this may be the best hotel in town. Which isn’t saying much.
- Manuel (10/5): -
- maryhunnicutt777 (10/5): Hospitality at its finest!!! - The Hilton Garden Inn, Mayo in Rochester delivered an exceptional guest experience. The property is immaculately maintained, the staff demonstrate genuine hospitality, and the accommodations are comfortable and modern. There is a complimentary breakfast in the a.m. that has exceptionally hospitable staff. The complimentary Thanksgiving dinner, featuring a complete holiday menu, was an outstanding and thoughtful gesture. This level of care sets a high standard for guest service. Kudos to the staff that shared their holiday with all of us travelers to prepare a wide variety of food, the bartenders as well as the servers.
- John (10/5): Very nice accommodations and walking distance to Mayo via skyway/subway - Great location for Mayo Pretty pricey
- Sanaa (9/5): -
- Mercedes (8/5): -
- Angela (7/5): Convenient - Clean Staff was not friendly
- Markus (8/5): -
- Lynn (10/5): - The room was clean. The food was very good. Easy to get to and from our appointments. Thank you!
- Hillary (10/5): - Loved everything
- Jessica (10/5): - Great hotel and location. Will definitely select this property again for my next stay in Rochester.
- Ruah (9/5): - The staff that checked us in was kind and understanding. The location is very near to Mayo Clinic and connected by skyway. Facilities are good and the hotel is clean During our checkout, the night staff took a long time to attend to us despite the fact that we were the only ones in line and our explaining that we were in a hurry because we had an early flight
- Thomas (10/5): -
- GitchSup (2/5): Quoted $64 charged $195 - I booked a room with my points and cash, and all was going well until a couple of Doctors scheduled us for an office appointment at 2:00 and a video appointment at 3:15 pm. I knew the checkout time was noon, so I stopped at the front desk to ask how much extra a late checkout would cost, and was quoted $64.00. Imagine my surprise to find my closing bill in my email, and being charged $169.50 and all the taxes for a total of $195.14. I called and was told there was nothing they could do because I used my points for the room, they can't charge just the late checkout fee. I doubt that and I think I am 100% done with Hilton and my AMX Hilton card. They say one thing and do another.
- Christine (10/5): - I enjoy this hotel
- Patricia (8/5): -
- Sanjiv (8/5): - Good for Mayo, but not much else around
- Florencia (8/5): - The hotel dining options are limited. Restaurant closes 10pm and after that time there is no room service.
- Joderson (10/5): -
- James (10/5): -
- James (10/5): -
- Veronica (10/5): Tranquilo y cómodo - La cercanía a la clínica Todo me gusta
- Pérez (7/5): - My room refrigerator was dirty.
- Jose (9/5): -
- Jose (9/5): -
- Jesus (10/5): Great stay near the Mayo Clinic - Close to the Mayo Clinic None
- danieller246 (8/5): The difference between good and great..... - As Hilton Diamond Members, we’ve been frequent guests at this hotel for over two years now—sometimes every 90 days, sometimes monthly, sometimes for three weeks at a time, sometimes just for a night. No matter the length of stay, this hotel continues to be our “home base” whenever we travel for medical needs. It truly feels like a place of luxury where we can exhale and “disconnect” our minds after long, stressful days. That’s why we keep coming back, and why I want so much to give this place a full 5 stars. The People Make This Hotel Exceptional The concierge staff is unlike anything I’ve experienced anywhere else, and they are 99.9% of the reason we keep returning. If their level of care ever changed, honestly, I would have to look elsewhere. They are beyond outstanding—professional, kind, attentive, and willing to make anything happen without ever making you feel rushed, even when they are swamped. Their warmth, genuine conversation, and ability to anticipate needs make this hotel what it is. They deserve recognition every single time. Housekeeping and Engineering are also phenomenal. Every day the rooms feel fresh and spotless. Engineering always goes above and beyond to meet special requests—whether it’s a fan, a Roku, or a small adjustment to make the room more comfortable, they handle it with grace and kindness. Truly, the behind-the-scenes staff are the heartbeat of this hotel. Several front desk staff are also wonderful and leave you feeling welcomed and cared for. I do have to echo other reviews that occasionally there are one or two team members who make guests feel like they are a “bother,” which is a hard feeling in such a welcoming environment. That said, I’ve noticed recently that one particular staff member who gave that impression no longer seems to be there, which has been a positive shift. Where Improvements Are Needed Because this hotel is otherwise outstanding, I share the following with hope and encouragement for change: Beds: Please, invest in them. For a hotel where many guests are here for medical reasons—and often staying for a week or more—the beds feel far too hard, with little give. The result is additional aches and stiffness instead of rest and comfort. I know from many conversations with other guests that I’m not alone in this experience. Better mattresses would elevate the stay to the level of luxury the rest of the hotel embodies. Executive Lounge Breakfast: I cannot emphasize this enough—the food needs an overhaul. For over two years, the breakfast rotation has never changed. It feels bulk-ordered and predictable, which stands in stark contrast to the incredible service in the lounge itself. Guests staying here—many heading out to long days of medical appointments at Mayo—deserve fresh, nourishing, and varied options to start the day. A Holiday Inn Express can provide fresh omelets or made-to-order waffles, so why not here, in a luxury property with a VIP lounge? Please consider adding more grab-and-go fresh items, greater protein variety, and a true sense of care in the food that matches the excellence everywhere else in this hotel. This isn’t just about convenience—it’s about health, energy, and showing the same level of love in the lounge menu that the staff shows in their service. Final Thoughts This hotel is extraordinary because of its people, and that’s why we remain loyal. But I sincerely hope leadership will invest in these two areas—beds and the VIP lounge breakfast—because they are the missing pieces that keep this from being a true 5-star experience in every sense. With those improvements, I would not hesitate to say this is one of the finest hotels I’ve ever stayed in.
- Moshe D (10/5): - The Hilton has been my go to hotel when I visit the Mayo Clinic.
- DEBORAH (10/5): - Excellent hotel. Beautiful and conveniently located.
- Schuck (8/5): Good - Facilities were nice. The shower was very wide to step in and was dangerous for older folks like us.
- Jo Anne (10/5): Best place to stay! - Everyone was wonderful!!! There was not a staff member who was not incredible and treated me and my husband spectacularly
- Patricia (7/5): Very good, but overpriced for what you get. - The hotel was lovely. The room was comfortable, but could use a little updating. It wasn't worn out, but getting tired. They were flexible with check-out time, which was great because we had a meeting that went until noon. If we'd had to check out by 11am, we would have had a problem. Not much, except I think the hotel needs to do some updating overall in decor and room furnishings.
- Jeannette (10/5): - Very close to Mayo and numerous restaurants.
- Sarah (10/5): The Best Hotel Experience and Highly Recommend!! - I HIGHLY recommend staying at this hotel! We will definitely return for another stay! Their staff and valet attendees were soooo friendly, polite, and professional. The hotel itself and the room was clean and lovely. The restaurant Pittsburgh Blue inside the restaurant had wonderful food and service, along with the other restaurant that is also in the hotel. We ate breakfast there and it's fantastic! Stay at this hotel, you will love it!
- DEBORAH (10/5): - Nice hotel.
- Benoit (10/5): -
- Jason (10/5): - Amazing experience from the moment we pulled up to check in.
- Alexandre (7/5): Hotel correto , sem luxos . Muito usado por pacientes da Mayo Clinic . - Café fraco . Localização boa . Café da manhã .
- Corrie (10/5): - absolutely awesome experience
- Verified traveler (10/5): - This is my third time staying at this hotel. I come every year for a conference and one time I stayed at a different hotel and was disappointed. From now on, I will only stay at the Hilton in Rochester when I am here. It is extremely clean and feels luxurious with the reasonable price.
- Naimo (10/5): Exceptional -
- Robin (10/5): -
- Jack (8/5): - Excellent amenities. Only issue related to taxi service, at the last minute there were too many people wanting to go to the airport and I had to call Uber, luckily we made the plane. Prior notice to all persons wanting to go to airport would help….also I called hotel taxi from restaurant near hospital and tipped generously, then told there was a $15 charge in addition. Handout on taxi service would help.
- jakeoX6354UR (10/5): Top Shelf Hotel - 100/100 would recommend. Clean, great staff, and all around felt recharged afterwards. I will always stay here when in town!
- James (4/5): - Rude front desk staff member
- Chin (10/5): - Beautiful very clean
- Aditya (10/5): Exceptional -
- Anita (8/5): - Best stay in downtown Rochester in years.
- Michael (10/5): - Great service great location
- Christine (10/5): - Our stay was 2 weeks while husband received new liver at Mayo. Great place to stay, always book ahead of time, they do sell out. Driver takes you to Mayo buildings, however you can get to Mayo from inside skyway. Food is delicious from room service.
- Anne (10/5): - Nice hotel, comfortable room, great location, professional staff.
- Christa (10/5): - Excellent service and rooms.
- Todd (8/5): Enjoyable and convenient location for Mayo. - Very easy walk to Mayo. Nice room, comfortable bed and pillows. Nice indoor pool.
- Eli (9/5): Superb -
- Jane (10/5): - Connection to sky walk
- Kelly (10/5): - We love staying at this Hilton! The service is always impeccable, everyone is kind and attentive, and the property is clean and beautifully decorated.
- Jorge (10/5): - Quite fine, the hotel overall, the room comfortable, the staff frindly and great restaurants in first & and second floor!!
- Janice (10/5): - Excellent location. Very responsive and friendly staff.
- 5Nashes (2/5): Worst hotel experience ever. Maintenance never showed up for plugged drain. Horrible. Do not stay here! Better options! - Worst experience ever. Rude staff who don't respond to maintenance requests. Drain plugged and no engineer on staff to unplug it. Disgusting. Do not stay here! When I came down after no response the front desk lady laughed at me. Better options at marriott.
- Rex (10/5): - Price
- Michelle (10/5): - Always top notch service!
- Daniel (10/5): - Best hotel in Riochester
- Pam (10/5): Exceptional -
- Mizusaki (8/5): Very good -
- Robert (10/5): Awesome Room! - Beautiful Executive level room with anything you could ask for.
- Seigrid (8/5): - My Reuben sandwich was too greasy.
- Mizusaki (10/5): Exceptional -
- Perry (10/5): - Gorgeous new hotel! Spacious rooms with amazing design. Wonderful restaurants on site!
- Nancy (10/5): - Clean, quiet, connected by walkway to Mayo Clinic. Friendly staff. Good steakhouse. Would return
- Karen (10/5): - The valet staff were outstanding and friendly!
- Justine (10/5): - The friendliness of staff here is beyond the best!! we love staying here!
- Ryan (10/5): Clean - Great place, clean
- Eber (10/5): - Lovely hotel !
- Hillary (10/5): - Love
- N2301WMlarav (6/5): Prefer Hilton Garden Inn to Hilton Mayo Clinic - The Good: Spacious. Clean room. Nice room layout (king). Nice desk area. Large couch. Elevators require a key card, so good security. Nice decor. The Meh: Mattress lacked cushioning — not ideal for a side sleeper. Okay for one night, but might be an issue for multiple nights stay. The black out curtains allow light in at the top and in the middle where the two panels pull together. Bring an eye mask if you’re a day napper or plan to sleep in. The lobby has a strong perfume scent that’s detectable even from the street outside — the soap in the room has a similar scent. If you’re sensitive to fragrance bring your own soap and don’t plan to hang out in the lobby. The Bad: Reception desk attendant that checked me in had an arrogance about him that did not feel welcoming. There’s a fine line between having an upscale vibe versus an air of superiority vibe where the guest feels that they aren’t up to the standard of the hotel. They missed the mark on this one! The television wouldn’t work when I tried to use it. It kept saying “no signal” and then the screen would go dark. I thought it was defective and was shutting itself off. I didn’t want to deal with the front desk person, so I just watched shows on my phone. Then out of nowhere at 11pm, the tv — which I thought was off — lit up with a welcome screen with my name on it. It seems that the desk staff suddenly remembered to enable it??? The early morning alarm that had been set by the previous guest had not been disabled. It went off around 6am. That would have been super annoying if I hadn’t already been awake. Would I stay here again? Sure. I like Hiltons. However, if it was between this hotel and the Hilton Garden (nearby), I’d probably go there instead. I’ve stayed there several times in the past and always had a wonderful experience. Both hotels are walkable to Mayo.
- Hani (4/5): - The mattress was very uncomfortable. Did not sleep well and woke up with very bad back pain. I had hard time walking from the pain. Service was very good but Would not stay there again because the mattress issue I noted
- Ryan (10/5): The best hotel in Rochester - I got a notice from the state disease control about a sickness passses through the pool, and my child did get very sick after swimming in the pool. Everything else was excellent!
- Jon (9/5): Superb -
- William (8/5): Very good -
- Jason (10/5): - Amazing in every way.
- Alberto (9/5): Superb - Excellent
Photos
