KSL Hot Spring Resort
Location: 31, Jalan Kangkar Tebrau, Taman Daya, Johor Bahru, Johor, 81100, Johor Bahru, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the charm and allure of KSL Hot Spring Resort, your perfect getaway in Johor Bahru.
Indulgent Relaxation
Unwind at our full-service spa, designed for ultimate pampering. Enjoy our outdoor pool, rejuvenate in the sauna, or maintain your fitness routine in our well-equipped fitness center.
Culinary Delights
Savor a delightful meal at our on-site restaurant, or grab a quick snack at the coffee shop. Start your day right with a buffet breakfast available daily from 6:30 AM to 10:30 AM.
Convenient Amenities
Stay connected with complimentary wireless internet and enjoy the ease of a 24-hour front desk, business center, and multilingual staff. Our commitment to service ensures all your needs are met seamlessly.
Experience comfort and convenience—don’t miss out, book your stay at KSL Hot Spring Resort today!
Important Information
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 06:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wheelchair accessible parking
- Playground on site
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Reception hall
- Wheelchair-accessible van parking
Rooms Available
-
Deluxe King
1 King Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Executive Suite King
1 King Bed
366 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Deluxe King B
1 King Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Deluxe Twin B
2 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Premier Deluxe King
1 King Bed
301 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Premier Deluxe King with Bathtub
1 King Bed
301 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, bathtub or shower, and a shower/tub combination or a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Standard King
1 King Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Deluxe Twin
2 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Superior King
1 King Bed
248 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
-
Superior Twin Room
2 Twin Beds
248 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Toilet with electronic bidet
- Bed sheets not available
Guest Reviews
- Rohana (10/5): Curious traveller - Intrigued by the name of this hotel, we decided to embark on a spontaneous adventure and spend a night here to experience everything it has to offer.
- Norlizawati (10/5): - I will go here every month. Its a highly recommended hotel in JB!
- Syed Mubarak (8/5): Consistent. - Stayed here a few times and quality is consistent.
- Simon (6/5): Disappointing - Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.
- Yang (10/5): - very good experience
- Steven (4/5): - Many item are spoilt fridge, safebox, weak wifi.
- Edwin Ng Seng (2/5): - This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience. My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us. I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!
- Joan Ramirez (10/5): - Seamless check in and out.
- Mun Yin (8/5): KSL Hot Spring Resourt - Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.
- Lena (8/5): - The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!
- Jiat Ming (6/5): - The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv
- kim yew (10/5): - No comment
- david (6/5): - Room phone broken, cafe only open for breakfast (no near by dining available), 1 elevator closed off, 1 didn't work properly. Beds were comfortable, pillows great.
- James Christudas (6/5): - Well my wife tested the water she said it was cold, so i also didn't try it was around 6 pm. Its hotspring and water not hot??????? Only 1 I was disappointed. The rest of the facilities, staffs & cleanliness were good.
- Verified traveler (8/5): - Very clean area, though it’s not near to shopping mall.
- Liu (8/5): Weekend stay - Pretty ok for a night.
- MENG PEI (6/5): No more hot spring soak & getting run down . - The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels
- Verified traveler (10/5): Clean n nice - Place a little run down on the outside but when you are inside it’s quite different. Clean but linens a little old. Due for a change. Breakfast was simple and quite good. Location is quite ok if you have a car.
- Alvin (8/5): Very new and clean rooms. - Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.
- Toh (4/5): - .
- PANG (6/5): - The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.
- Sze Hong (8/5): - Spa Abit dirty
- Jeanette (10/5): - Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.
- Say kian pamela (6/5): - The breakfast not very nice
- Sangeeta (10/5): - Its in a nice serene place.
- Wei Wah (10/5): - Property is good, free parking but no security
- Verified traveler (6/5): Comfortable enough stay for one night - The towels and bedsheets were not properly washed. The rooms themselves were not cleaned properly and they seemed ill-maintained. Had to request for room slippers. No bathrobes and hand towels. The breakfast of nasi lemak was yummy. Overall, it was a comfortable enough stay for 1 night.
- Sze Yee (8/5): - Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place
- SITI NURHAFIZAH BINTE (8/5): - The room is clean and well-maintained. Overall, it was a pleasant stay.
- Chua Kim (6/5): - Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.
- Xuanhao (6/5): - First entered the room and this what I saw: bins in the room were not emptied. The mini fridge was turned off and door was left open with a towel in it. Facility is starting to show its age.
- Verified traveler (8/5): - Nice hotel with big room & very comfortable bed. Would be nice to have a bath tub. Hotel have a Hot Spring Spa, but only open for 2 hours from 8 - 10 pm. There are 3 pools but only 1 with hot spring (but not hot enough to truly enjoy it). Breakfast spread is good but the fried mee is too soggy (lousy cook?)
- Mohd Mahdzan (6/5): - Limited space room, no hot water in bath
- Selamat (10/5): - Facilities usages at time's misleading with notice
- koo chee (10/5): - Good 👍
- Hao (8/5): - We chose the hotel by mistake. I thought I booked the one at KSL City Mall but was informed that I booked another KSL hotel. The hotel is not located in the downtown area and is quieter. Since I was driving, it was not too far away to find the hotel. The hotel is located in a residential area. It is not a fancy hotel but it has the basics you need. Don't be fooled by the name, it is not really a resort. You share the facilities with residents in the condos. It is more like a business hotel for a short stay. It is pretty new and has the basic things you need. It is worth the money you pay.
- SIEW (10/5): Good , Clean and well maintained. - Clean and well maintained hotel. Good for business stay.
- Verified traveler (4/5): Only if you want to try the hotsprings bath - Check in staff was friendly. But after going into the room found rubbish near the curtains, room was super hot as it seemed like there was nobody using the room for a long time and when I used the showers it flooded as they did not clear the drain properly and it clogged. Called the receiption line but staff wasn't as friendly and took about 30 mins before a maintenance staff came. But the maintenance staff was friendly and cleaned the clog and cleaned up the flood. They only provide breakfast so lunch and dinner have to either grabfood or go out to eat as there is no nearby places to eat..
- Komala (8/5): - Overall is good
- Meng Chong (6/5): - Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .
- Thoong Ee (8/5): - The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better
- Edven (8/5): Reception - Good but still can be improve , reception waited too long for room on the process
- TENG TENG (4/5): Average stay - Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.
- Danny (10/5): - the location is abit off the track but nice and quiet . will be good if the hot spring can be open whole day instead of selected hours.
- Josephine (8/5): - The hotel is good, but if is not driving is inconvenient.
- Fan Chong (8/5): - En Sahar is a very good staff which provided us a very good service.
- koo chee (10/5): - Good
- Kok Hui (4/5): - I had booked 2 rooms for a night. 1 room had a leaking faucet. A replacement room was provided eventually but the replacement room was not cleaned properly as a used cotton bud was found in the bathtub. The rooms and corridor are very dark.
- Verified traveler (8/5): Pleasant - It was good.
- William (2/5): - the staffs are rude! the rooms air conditioner system failed!!
- Edwin Marc (4/5): Disappointing. - The Hot spring was closed for maintainenece during our stay and there was no updates given on their website. We were only informed on arrival. Should we have known that, we prolly would not book it.
- Verified traveler (2/5): - The room is not properly clean and the staff does not react promptly on it.
- Lou (8/5): - Over all is good
- Verified traveler (6/5): - secure parking area
- Joelyn (10/5): - Staffs were friendly and helpful. Checking in and out was fast and easy
- Balqis (8/5): - The room very clean and the service was superb
- Mohd Hafiz (10/5): - Almost Great
- CHANDRA (6/5): - Bed are hard, not comfortable.
- Verified traveler (8/5): - nice hot spring and swimming pool
- Verified traveler (6/5): - No Nearby Shop To Eat At Night... Have To Go Aeon Mall To Buy Food... Woukd Appreciate If U Have Shuttle Bus..
- Verified traveler (6/5): - Halal Breakfast need to have different menu each day. Same menu on both days of our stay. And ensure to taste before displaying the foods.
- Verified traveler (10/5): - New and clean
- Li-Fern (10/5): A Pleasant and Restful Stay - We find the hotel very clean and the overall ambience of this hotel gives a restful feeling..However, the aircon sound in the bathroom is quite noisy. We would very much like to visit your hotel again and had recommended your hotel to our friends. The only big MINUS point I find is that the temperature of the hot pool is too hot. When I was there, I noticed no one could get into the pool after they had dip their feet into it. Can I request that your hotel lower the temperature of the water in this pool by 3 to 4 degrees? If this can be done, it will definitely make this hot pool be usable by your hotel guests because right now everyone finds the temperature too hot and it is left un-used. I find this a great pity because the main selling point of your hotel is the hotspring bath. Our family and our friends are planning to visit your hotel again in April this year and hopefully by then your hotel can lower the temperature of the water in the hot pool by 3 to 4 degree
- Verified traveler (10/5): - Exceeded my expectations for the price paid. Rooms were modern and comfy with full amenities (shower doors can be improved with a bottom seal to stop the water from wetting the rest of the bathroom). Didn't have breakfast but think it's not your regular buffet spread as it's at the pool cafe that is shared with the adjoining condo. The low price is probably due to the location where there is nothing around, however it is a short drive to Austin Hills and the city centre so no issues really unless you're happy to pay more to stay in a central location. Staff was a little blur and not very professional as she did not seem to know what to do with our adjoining rooms request online and simply told us there weren't any. Upon insisting, she magically found us 2 adjoining rooms.
- Verified traveler (8/5): - Location hard to find. Hard to get grab there as well. Its very far from what i expected.
- Stephanie (2/5): Rewards to trf to another login email of mine - We didnt check in as click the wring hotel and called yr staff to cancel or transfer to KSL Resort Hotel but she cant and now i want to trf the point to another email login skweechoo@yahoo.com.sg so i can achieve tge full 10 rewards an claim back the 1 free stay- pks hafe it done asap
- CalvinS (10/5): - It’s a nice, clean and tidy hotel room to stay. Will stay again for the next trip.
- Lim (8/5): First Stay at KSL Hot Spring Resort - Good place to relax. Quiet n the hotel is connected to home owners block. No major facilities. Hot spring nit really hot but still enjoyable.
- CHANDRA (8/5): - I have hot spring.
- rosh (4/5): - did not check the condition of kettle, mug etc..dirty and broken
- Verified traveler (10/5): - nice room i love it
- Verified traveler (6/5): - Checkin non smoker room. However the floor and room have smoke smell.
- Verified traveler (10/5): - it is clean and neat.
- Michelle (4/5): - This time of staying is so much disappointing, sleep in the middle of night out of sudden power failure. Call the careline and they said they are repairing, took almost 2 hours. In the morning no heater after that become no water, we call again they said they will check. Then when we ask what time is the latest check out time. The customer care officer mentioned before 1pm, we was so surprised no water how to check out on time.
- Kian Wei (2/5): Black out for 6 hours and more - Black out, no electricity from 3am-9.30am. Unable to sleep due to too hot in the room. No light can’t see anything too.
- Byran (10/5): - Hot Spring
- David (4/5): - Not worth paying $100+ per night. Location is no good and very basic hotel services. blackout on second day of stay and pathway to club house flooded during to rain.
- M (8/5): - New and clean
- Verified traveler (8/5): - The hot spring was too hot. My guy friends could go but it was too hot for me. The hotel is clean and near, 7mins drive, to Austin heights. Not so much of other food options available nearby (on foot) hotel. The hotel set up is comparable to the ksl city
- Verified traveler (8/5): - The hotel is affordable and within driving distance to many places like AEON Tebrau.
- MR (10/5): - Car park secure and great room
- Verified traveler (10/5): - Comfy bed.
- TC (6/5): - Quiet location. Facilities new and well maintained
- CHUA (10/5): - Very clean and spacious room. The hotel stuff are very friendly too. Highly recommended!
- Verified traveler (8/5): - The bed are comfy.
- Ahsmummy (10/5): - Clean and nice quiet area. Decent jacuzzi. Accessible via car. Great for family. Water park probably drive-able distance. In Austin area.
- LEE (10/5): Cozy and comfortable! - Always feel welcomed here!
- Nicole (6/5): - Location is ok.
- Melanie (8/5): - Rooms were spacious and clean, pillows were slightly too soft. It will be great if there are more channels on the TV!
- Verified traveler (8/5): - My room is near the elevator. I don’t like the pillows.
- Verified traveler (8/5): - Service all good..but no other convenience shop or food shop nearest...otherwise all good.
- Verified traveler (8/5): - Nice one night stay. Room was clean and quiet. Pillows were too soft though and one of the rooms we booked (1903), the aircon didn’t seem to be working too well. Parking was complimentary. A hotel we’ll go back again if we are going to JB.
- Verified traveler (8/5): Ok - The room is very nice and clean! Its inconvenient as there are no restaurants around the hotel, we had to drive to Taman Austin for dinner. The hotel breakfast was quite disappointing, it feels like we are eating at a coffee shop.
- Verified traveler (10/5): - Friendly staff
- Verified traveler (6/5): - ok no problem
- Lone (2/5): - Lady wearing full clothing and infection on her feet used hot spring pool when the rules clearly stated that only swimming wear allowed,after reviewing to management they decide not to do anything about it. This has affected all customer who are using and will use the pool later, poor management and hotel located in rural place.
- Joseph (8/5): - Quite envirnoment, not near to shopping mall, need a car for transportation
- Verified traveler (10/5): - I like all
- Verified traveler (8/5): - Overall was a pleasant stay but the only cons was the pillow was way too soft.
- Verified traveler (8/5): - The property is out of any amenties eg shopping , food . Not convenient if u dont have a transport
Photos
