Crystall Hotel
Location: Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu, Van, TR
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Luxurious Spa for Ultimate Relaxation
Indulge in a full-service spa and rejuvenate your senses.
Delicious Dining Options and 24-Hour Room Service
Experience exquisite meals at the restaurant or enjoy the convenience of 24-hour room service.
Chic Rooms with Modern Amenities
Unwind in stylish guestrooms with plush bedding, LCD TVs, and complimentary Wi-Fi.
Ready to experience elegance and comfort in Van? Book your stay at Crystall Hotel for a memorable getaway.
Important Information
- Clothing is optional at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Designated smoking area
- Wheelchair accessible
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Tours/ticket assistance
- Turkish bath/Hammam
- Free self parking
- Free valet parking
- Rooftop terrace
- Free buffet breakfast
- Health or beauty spa nearby
Rooms Available
-
Basic Double Room
1 Double Bed
Overlooking the park
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - LCD television with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Blender
- Spices
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Basic Double Room
1 Double Bed
Overlooking the mountains
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
-
Basic Suite
3 Double Beds
Overlooking the garden
Layout - 2 bedrooms
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - LCD television with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Smoking
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Blender
- Spices
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Family Room
1 Double Bed and 3 Twin Beds
Soundproofed room
Layout - Bedroom
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - LCD television with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Blender
- Spices
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Basic Twin Room
2 Twin Beds
Soundproofed room
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - LCD television with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Blender
- Spices
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Comfort Room, Multiple Beds
1 Double Bed and 3 Twin Beds
Overlooking the city
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - LCD television with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Smoking
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Blender
- Spices
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Basic Room
2 Double Beds
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- Esen (8/5): - Otelde bir gece konakladık. Personel çok ilgili ve güleryüzlüydü. Her konuda çok yardımcı oldular. Genel olarak temizlik iyiydi.
- Karen (10/5): - The staff were so kind. They immediately offered tea while we were in the lobby. They offered help and assistance with everything. Checkin was fast. They upgraded our room. Breakfast on the top floor was great. Air conditioner worked well. Only downside was it was buried deep in the shopping district so it was inconvenient driving to and from the hotel in the congested streets. Big bonus: They had a private parking lot right in front of the hotel.
- Mahtab (4/5): - The place was dirty. Everything was dirty; bed, toilet, sofa… There was no toilet paper when I first came in. The didn’t wash the toilet after the previous guest and the flush didn’t work properly. The place was also noisy, I couldn’t sleep at night due to the noise from outside (the park was across the hotel). The breakfast was completely normal. The young man in the staff section was the only strong point of this hotel. He was helpful and friendly.
- Sunny (4/5): - The food was terrible, spicy and poor quality and not even enough food for 2 adults and 2 kids. I would suggest to take your food with you !
- Ahmad (8/5): - Overall it is a good hotel in prime location with reasonable price. Staff are very kind specially Ercan was very nice and helpful.
- Hedieh (10/5): - Good staff
- HAKKI (10/5): Merkezi konumda fiyat performans oteli - Merkezi konumda ideal bir fiyat performans oteli. Otel sahibi Zeki bey ve çalışanların hepsi son derece yardımsever ve güler yüzlü. Kahvaltı gayet iyi. Otel önünde özel ücretsiz park yeri var. Bodrum katta Spa var. Daha be olsun!
- Silvana (10/5): - The staff at this hotel is impeccable, always attentive and willing to help. Our experience was incredible, we would stay again and recommend it!
- Ümit (8/5): Fena degil - Fena degil
- Shih Chen (6/5): Wrong location indicated on Google Maps - GPS leads us to wrong destination. The GPS information needs update. When checking in,the staff was not aware of our reservation. They had to give us rooms in a rush which I suspected lead to some bad room quality. And the counter was hardly capable of talking in any bit of english. (The lady when we checked out was OK to talking in English.)
- pj (10/5): Çok konforlu ve temiz otel - 3 gece kaldık. Otelin konukseverliğinden ve ilgisinden çok memnun kaldık. Çok temiz pırıl pırıl bir otel. Odaları da gayet iyiydi. Kahvaltısını da oldukça başarılı bulduk. Resepsiyondaki arkadaşlar ve yemek katındaki çalışan arkadaşlar bizi çok rahat ettirdiler. Gönül ferahlığıyla tavsiye ederim. Van seyahatimde yine bu otelde konaklayacağımı söylemek isterim.
- Verified traveler (6/5): Konaklama - Haritada gösterilen konum otelin konumu değil. Otopark var diye görünüyor ancak kaldırıma çıkartmak zorunda kalıyorsunuz aracınızı. Yani otopark yok. Çalışanlar güler yüzlü kendilerine teşekkür ediyorum.
- Juan Jose (10/5): Superb stay in Van - Probably, in my opinion, the best hotel in Van. Brand new hotel close to the city center, nice design and all details. Friendly and helpful staff. Breakfast in the 6th floor with views of the city and the mountains on the back, the selection of local cheeses touched me. I just stayed one night, but sure I will repeat if I have the chance.
- Kadir (10/5): Yeni bir otel - Yeni bir otel. Amatör ruhla en iyi hizmeti vermeye çalışıyorlar. Odanın çelik kapılı olması ilginç.
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