Thien Thanh Resort Phu Quoc
Location: 78 Tran Hung Dao, Ward 7, Duong Dong, Phu Quoc, An Giang, Phu Quoc, VN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxury Beachfront Hotel with Spa Services
Indulge in massages, body treatments, and more at the spa. Enjoy the outdoor pool, sauna, and fitness center for relaxation.
Dining and Entertainment Options
Savor local and international cuisine at Pool, grab coffee at the cafe, or unwind at the bar. Complimentary Wi-Fi and 24-hour room service enhance your stay.
Convenient Amenities and Location
Benefit from a 24-hour business center, concierge services, and a free airport shuttle. Explore nearby attractions like Phu Quoc Night Market just minutes away.
For a luxurious beach retreat with top-notch amenities, book your stay at Thien Thanh Resort Phu Quoc.
Important Information
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 08:00 AM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Picnic area
- Steam room
- Elevator
- Fitness facilities
- Free airport transportation
- Supervised childcare/activities
- ATM/banking
- Snorkeling nearby
- Television in common areas
- Library
- Safe-deposit box at front desk
- Full-service spa
- Smoke-free property
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- 24-hour business center
- Snack bar/deli
- Playground on site
- Free self parking
- Computer station
- Pool sun loungers
- Children's club (surcharge)
- Proposal/romance packages available
- Reception hall
Rooms Available
-
Deluxe Family
2 Queen Beds
538-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
-
Suite Twin Sea view
1 Queen Bed and 1 Double Bed
527-sq-foot individually decorated room, balcony/patio with sea views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
-
Presidential Suite, Club Lounge Access, Garden View
1 King Bed
2152-sq-foot individually decorated room, balcony/patio with garden views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Kitchen with coffee/tea maker and electric kettle
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Free cribs/infant beds
- Smart TV
- Bed sheets not available
-
Suite King Sea View
1 King Bed
538-sq-foot individually decorated room, balcony/patio with sea views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
-
Luxury Bungalow
1 King Bed
538-sq-foot individually decorated room, balcony/patio with ocean views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
-
Deluxe Twin Sea View
1 Queen Bed and 1 Double Bed
377-sq-foot individually decorated room, balcony/patio with sea views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Smart TV
- Bed sheets not available
-
Deluxe King Garden View
1 King Bed
388-sq-foot individually decorated room, balcony/patio with garden views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
-
Deluxe Double Garden View
The spacious double room provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Suite with Sea View
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features a mini-bar and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Deluxe Double Room with Sea View
The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Presidential Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, an oven and a microwave. This air-conditioned suite consists of a dining area, a flat-screen TV with streaming services a mini-bar and a terrace. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Deluxe King Sea view
1 King Bed
388-sq-foot individually decorated room, balcony/patio with sea views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Wheelchair-width doorways
- Bed sheets not available
-
Suite King City View
1 King Bed
538-sq-foot individually decorated room, balcony/patio with city views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
-
Deluxe Twin Garden View
1 Queen Bed and 1 Double Bed
388-sq-foot individually decorated room with a balcony/patio
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Smart TV
- Bed sheets not available
-
Deluxe Twin City View
1 Queen Bed and 1 Double Bed
388-sq-foot individually decorated room, balcony/patio with city views
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- No cribs (infant beds)
- Smart TV
- Bed sheets not available
Guest Reviews
- david (10/5): -
- To Hoa (10/5): Marvellous hotel - We just totally loved our 7 night stay at this hotel and rated it as the best we have stayed at in Vietnam. Everything was perfect. Friendly efficient service everywhere, at the front desk, door, kitchen, cleaning and kitchen (such as Sang and Lap). Not expensive and the best location near the centre of the capital Duong Dong with its choice of really good restaurants. The room was very large with a balcony overlooking the sea - how good! The property was beautiful inside and out and immaculately kept. The swimming pool was sensational and so crystal clean while right on a lovely beach. Breakfasts were comprehensive and excellent. We so recommend this hotel for your stay on Phu Quoc Island. Everything good.
- Isabelle NGUYEN (9/5): Bon hôtel, bon séjour - Bon hôtel avec de bonnes prestations, chambres spacieuses, petit déjeuner assez complet. Hotel très bien situé et facile d'accès en scooter ou taxi. Très satisfaite de mon séjour dans l'ensemble
- Bill (9/5): -
- Russell (8/5): Nice hotel with some great facilities, close to the centre of Duong Dong - The grounds were well kept, the hotel looks impressive, has a nice pool area that is right on the beach , you can walk to mini marts and restaurants on the street outside. The night markets in the centre of Duong Dong are a 15 min walk away The place is a bit dated in parts just like most older hotels but not enough to put me off it :)
- Pilipenko (8/5): -
- Evin Agac (8/5): - Godt hotel i området og god central placering.
- haruo tamura (9/5): very good - breakfast was good. especially HOO
- Guo (7/5): Relatively satisfactory, but there is room for improvement. - My sister and I stayed at this hotel for three nights with our children (aged 7 and 10), and the experience was merely adequate. The hotel's location is excellent, with a free vinbus stop right outside and proximity to Kim Kong Supermarket; however, the property shows its age with somewhat dated facilities, though it remains reasonably clean. The residents are predominantly local Vietnamese, and the breakfast spread is exceptionally rich. The hotel provides a complimentary shuttle bus to the airport, which runs hourly. It must be emphasised that the hygiene standards of the hotel's swimming pool are deeply concerning. I observed guests entering the pool wearing jeans (let alone swim caps), with hotel staff standing by showing no inclination to intervene.
- Юлия (8/5): - Расположение в центре, всё рядом. Соотношение цена-качество, считаю, что берут больше, чем оно того стоит. Завтракам поставила бы 4 из 5. Уборка вообще непонятная, вроде убираются, но если ходишь без носков , то стопы чёрные😁
- Avihay (10/5): מצויין - ארוחת בוקר עשירה צוות טוב
- Khalid (8/5): - Everything Nothing
- Ahmed (8/5): - No thing No
- Rena (10/5): -
- KOMEKBAY (8/5): -
- 家豪 (10/5): 雖然很舊但是物超所值 - 很亁淨，早餐很豐盛 泳池沒有救生員也沒有租借泳圈
- Ijod (10/5): - Понравилось ВСЕ!
- Balkumys (10/5): -
- Thanh Hop (6/5): Tôi sẽ không quay lại khách sạn này nếu quay lại Phú Quốc - Vị trí trung tâm, sát biển nên có thể vừa kết hợp công việc và nghỉ ngơi. Phòng luôn được dọn sạch sẽ. Khách sạn đang sửa chữa nên sảnh bị bụi, ồn và nồng nặc mùi sơn. Nước uống đóng chai dành cho khách dùng hàng ngày quá ít (chai bé khoảng 200ml/người). Khách lớn tuổi có nhu cầu cung cấp thêm thì được lễ tân thông báo phải trả thêm tiền với giá cao (20.000vnđ/chai).
- yuval (10/5): היה מושלם - מיקום מעולה מלון מעולה הכל היה מושלם חדר מרווח נקי יש כל מה שצריך וכל מה שאין מספקים לך ארוחת בוקר מעולה שרות הסעה חינם מהשדה וחזרה ממליצה בחום אהבנו הכל נחזור לשם בהזדמנות הראשונה
- Faizal Raja (10/5): - Great location.
- Taher (10/5): Great value for money - Location is excellent. Everything is nearbuy and easier to access. In room service food options are limited
- Voquoc (9/5): -
- Shibin (7/5): -
- Shibin (8/5): -
- Ibrahim (10/5): - Nära allt trevlig personal och bra sängar och god frukost Polen var fantastiskt
- Peter Tiang Hui (8/5): -
- Crystal 88 (8/5): - I really liked the complimentary airport shuttle. Great location - with private beach access. Breakfast items were not always refilled and it was a very noisy way to start the day.
- Balakrishnan (8/5): Bon séjour, bon rapport qualité prix - L’emplacement est idéal, la piscine et la plage privée sont très agréables, le petit déjeuner est bon et l’extérieur est vraiment magnifique. La baignoire laisse couler l’eau sur le côté, ce qui inonde facilement le sol de la salle de bain. La pression de l’eau est très faible dans la baignoire. De plus, la climatisation ne se rallume pas automatiquement : il faut la réactiver systématiquement à chaque retour dans la chambre.
- GLAMSCH (9/5): great resort but for the price we found a much better place with more things to do - location , location , location the bed was super hard
- sara (10/5): - Breakfast is good and delicious beach & swimming pool are wonderful and since it was rainy one day, the kids were playing in the kids area so that was awesome. beach is very close to the hotel - private one we were upgraded to a sea view room without asking :) the staff was so nice and helping. Fiaz was making everybody feeling confortable and was very helpful. coffee to be improved :)
- Voquoc (9/5): -
- Thi Thuy van (10/5): Très agréable - Tout était super
- Jesus Manuel (9/5): -
- nguyễn (10/5): -
- Mohamed Al Rawahy (9/5): - Hotel environment is very good.. Everything is close buy. Shops, resturent, massage parlors.
- Elizabeth Yau Yee (8/5): - 早餐不錯，每天都有新食物。睡床舒適，但冷氣太凍，要慢慢適應。
- Ishino (10/5): - リッチもサービスも良かったです。プールの管理もしっかりしてました。早朝便へのサービスも親切丁寧でした。
- Hassan (1/5): عنوان للكآبة وضيقة الصدر - للأسف كان الواقع مختلف كليا عن الصور المعروضة في تطبيق بوكينق الفندق قديم ومووحش والغرف ضيقة وكئيبة كذلك الشرفة ضيقا جدا والموقع في حي قديم في وسط الجزيرة ومختلف عن شمال وجنوب الجزيرة وبمجرد دخولي للغرفة غادرتها مباشرة وطلبت من موظفي الاستقبال استراد المبلغ بناءا على سوء المكان وبالاضافة الى ظرف طارئ اضطرني للمغادرة وكان الرد بالرفض فعاودت الطلب ولو بإسترداد جزئي للمبلغ وللاسف تم رفض الطلب مع العلم اني لم امكث في مكان الاقامة الا دقائق معدودة وكانت حجتهم ان الوسيط ( بوكينق ) حصل على نسبته من المبلغ ولا يمكنهم استرداد اي مبلغ فتواصلت ما خدمة العملاء في بوكينق وايضا لم اجد اي فائدة من تواصلي معهم بإختصار المكان غير مناسب للخليجين عامة وللسعوديين خاصة
- عبدالله (9/5): فندق مريح يساعد في الاستجمام والموقع في السنتر - الموقع بالنسبة للجزيرة الاطلالة الخاصة بالغرفة على البحر القرب من الشاطي الافطار ممتاز ومبنى المطعم مستقل عن الفندق المسبح والوقت المفتوح اللوبي يحتاج العناية به وإظهاره بشكل يتناسب مع جودة الفندق ويعكس تميزه
- Shobha (10/5): Exceptional -
- Rajeev (10/5): Exceptional -
- Dominik (9/5): Superb -
- Christophe (10/5): Exceptional -
- Rahul (10/5): Exceptional - The beach front The resturant
- JulieO1957 (8/5): Our Stay at Thien Thanh - The location is fantastic with plenty of good eateries just outside the resort, making it convenient to grab a bite. The beach is lovely and very close by, which is perfect for those who enjoy a nice stroll or a swim. The pool, while not very large, is quite sufficient for a refreshing dip. The breakfast selection is impressive with a variety of options to choose from. However, I have to mention that I wasn't entirely pleased with my room as it lacked a balcony, which was a bit of a letdown for me. Having said that, it was big enough for myself, husband and teen son. One thing that stood out during my stay was the friendly and welcoming staff at the door who always took the time to say hello and chat with us. A special shout-out to Dien for his exceptional hospitality and warmth. Overall, I had a pleasant experience at Thien Thanh Resort.
- Maria (8/5): Very good -
- Cheryl (10/5): Very nice hotel on the beach! - Very nice hotel with large rooms and the beds are very comfortable. The staff is very friendly and accommodating. We had an issue with a Vietjet flight and Khou (Harry) spent over an hour helping us with the flight. He really went out of his way. The breakfast buffet is huge with a lot to choose from. The pool area is very nice. It's in a great location with a lot of restaurants near by and the night market is just down the street. The gym could use some updating and more cardio equipment. While this isn't a big deal for many travelers, we stayed in the hotel for a week, so having access to a nice gym is important.
- Jannette (8/5): Good clean comfortable stay if you’re looking for a place to sleep and explore. - Location was good. We travel both north and south of the island so it was good to be in the middle. We didn’t spend much time at the hotel. If you’re looking for a relaxing resort, this is possibly not the place for you especially if you have kids. It’s more of a hotel. The pool is basic, the outdoor bar isn’t manned so left like we couldn’t order anything from there. The playroom is good but it’s a playroom, not a kids club - you can’t leave your kids there. They don’t even let your kids swim in the beach, which is a shame. What’s the point of staying on the beach if you can’t swim there. My kids are young 5yrs & 6yrs but we are from QLD, Australia and confident with swimming at the beach and they just wouldn’t let them play in the waves. Buffet isn’t the best and there’s no lunch options unless you try to wave someone down around the pool. Thankfully there are food options around the area. If you need a comfortable clean place to stay but out and about exploring during the day. This place is good. Unfortunately walls are thin and we had a suite. There were some very loud visitors in the middle of the night like midnight in the lift area and our door to our room opened into that area. They woke our family up. It felt like they were in our room shouting. This happened 2 nights of our stay during the weekend. The hotel is much busier on weekends.
- Swapnil (10/5): Amazing stay for Boys trip - very friendly staff, perfect location, lovely private beach, good breakfast
- Andrew (10/5): Paradise - Absolutely loved our stay here. Somehow we didn't expect this hotel to be so luxurious, so we were very pleasantly surprised. The rooms were spacious, their gardens are beautiful, the pool much bigger that it appears in photos. There were always enough chairs by the pool and on the beach. The staffs goes above and beyond - starting with the reception, and finishing with the bar manager Fias, who was very friendly and helpful. We also enjoyed the jacuzzi with sauna and steam room. Perfect location - it is quiet and romantic, but a short walk from lively beach bars and restaurant. Breakfast was superb, lots of fresh food, lovely ambience in the restaurant with gentle background music. Can't wait to go back.
- Sandra (1/5): Dishonest Staff - We had a pair of shoes STOLEN from our room & even though a staff member & two managers promised to follow up with the housekeeping on duty on the day in question and get back to us we never received any feedback whatsoever.
- Trip54541200653 (10/5): Good experience - I highly recommend. The staff is great, the location, the food, the pool. Apparently they are in the middle of renovations, there was a lot of noise, so they upgraded us to a much better room. The mattress is a bit hard, but other than those two things everything gets a very high score.
- Tomarg (6/5): Very disappointed for a 5 star hotel - Direct access to the beach with plenty of shade and sunbeds. The pool also has adequate amount of sunbeds. View from our balcony was lovely. Very quiet during the day. Free airport shuttle and helpful staff at reception. housekeeping brought fresh fruit everyday so much so that most of it was wasted. Because we had a few issues we were given one pair of free bedroom slippers. For a 5 star hotel they could and need to do better. We stayed for 1 week and in all that time were lucky enough to have 1 hot shower. The rest of the time the water was luke warm and the pressure very poor. Our room needed to be updated as the floor was warped and the shower mouldy. The bed was extremely hard and we requested a mattress topper which helped a bit. The breakfast was mediocre with little or no changes. The food was very bland, plates were piling up on the table before being cleared and they had sparrows flying around inside. The staff are poorly trained in service etiquette. No health and safety there. The guard at the entrance to the beach is very passionate about his duties and sometimes goes a bit overboard. Something that can't be helped but be aware that occasionally snakes fall out of the palm trees. We found the pool over chlorinated, causing our eyes to sting.
- Peter (10/5): Exceptional - Very clean hotel, staff were brilliant. Very good value for money Breakfast times could be slightly longer, but that's just being picky
- Indira (10/5): Exceptional - Location and service were top. Gorgeous place, the garden is stunning. The have very friendly staff. The beach and restaurant are also amazing! 🫶
- trickilegs (6/5): Dated - Good location, on the beach, beach bar & restaurant overpriced so hardly used, breakfast good with lots of options. Never had any trouble getting a sunbed by the pool or on the beach. The beach is kept fairly clean, I guess by the hotel staff, just wish they’d maybe leave some little pots out for cigarette butts! The beach is littered with them. The rooms are spacious but very dated, think 80’s wallpaper, shower over bath & shower curtain. There’s black mould around the bath in the grout. The beds are rock hard. Overall I’d give it a 3 star at best, for which we paid a 5 star price. The reception lobby is 5 stars though! They offer complimentary airport transfers but you will need to wait for other guests. We waited around 30 minutes.
- Neta (9/5): Very nice hotel - We got an upgraded room, which was great. The pool and beach were wonderful as well as the spa facilities. The location is central and convenient and the airport transport was also helpful. Breakfast could be better - there weren't many options and we didn't really like what was there.
- J (10/5): Lovely venue. We'd return. - Just a great location for everything needed to relay and enjoy the environment. Room cleaning was well done, but not done at a convenient or regular time. One day, we had to call reception at 5pm to get our room clean. The impact being that towels and bedding remained stail and unusable until late in the day, when finally changed. Cleaners also failed to top up shower gel. Not good enough for this class of hotel.
- alextsang315 (10/5): Surprise, wonderful experience - I have a wonderful birthday here. Thanks for the surprise birthday cake that resort has given me. Whenever we need help, we contact service desk and we can have solutions. Our flight to Phu Quoc is delayed and I am afraid of missing transportation to the resort. The staff has checked our flight by Apps and organized very well. Thanks! The sea view room is wonderful! Next time we may book here again, maybe with different room type, the villa near the beach.
- Mike (9/5): Superb -
- Julie (10/5): - Great swimming pool, plus lovely sandy beach. Plenty of sunbeds on the beach, with shade.
- office2000 (6/5): It was good but.... - We were in this hotel for the first time 5 years ago. We spent 2 weeks there. Since we were extremely satisfied with everything, we returned to the hotel for 6 nights this February and unfortunately had to admit that the standard is no longer the same. The breakfast selection is also weaker, the sun loungers on the beach have been replaced with simple plastic beds, which were already quite worn out. The room furnishings show that this is not a new hotel. The shower door does not close properly, so the water constantly stood in the bathroom after showering. We could have changed the room, but the problem was the same. The bed was very hard for me, it felt like I was lying on the floor. The hotel staff was very nice and helpful then and now also. The cleanliness was also fine and the hotel is in a very good location. Despite everything, I would not stay in this hotel again.
- Guido (5/5): Not the style of hotel that I like… - Direct access to the beach, good breakfast buffet, comfortable beds It is a very bombastic hotel like a castle including roman statues in the garden and a 3-meter high Statue of Liberty (which is kind of weird for a country full of memorials of the war against the american imperialists). It is very large, from my room to the breakfast takes almost 5 minutes. Also the rooms itself are oversized: watching tv from the bed was difficult I hardly could read the subtitles! Also it took the staff several hours and 1 room change before I could watch Netflix. The wifi was not strong enough. Last but not least, the hotel and all of Phu Quoc has a lot of Russian tourists, which is quite uncomfortable given the fact that Russia is at war and invades other countries in Europe. I don’t recommend this hotel.
- Remy (9/5): Very pleasant stay - Well located right on the beach, clean and spacious room. Very nice pool and good SPA. It's within walking distance to everything you'd need. Though for a 5 stars there is need for improvement. the bathroom would need a bit more attention from the maintenance staff. Towels and bathrobes are a bit old. The pool bar is a bit depressing. Hard to get serviced, you need to get the security staff to call a waiter. Hardly any service on the beach and it closes at 10PM.
- AYAKONATASHA (10/5): - 立地は良く、部屋も広くて清潔でとても快適に過ごせた。スタッフも親切で、アクティビティの予約について尋ねたところ、予約の手配など色々してくれて助かった。プールやビーチもあるので、一日中ホテルステイでも満足できる。 朝ごはんは種類が豊富で、毎日いろんなメニューを楽しめた。特にフルーツは新鮮で美味しかった。 南国なので仕方がないが、清掃後の部屋に蚊がいつもいるのが少し気になったが、総じてとてもいいホテルだった。フーコックに行く時はまた泊まりたい。
- Peirson (10/5): - Very nice facility, large pool, lots of lounges available especially on the beach , no complaints with anything
- Jeroen (5/5): Not the 5 star experience we hoped for - Right at the beach. The beach was great and the sea was nice and warm. And a shower to rinse of the sand. Pool right there as well. Kids room was a favorite. Grounds were pretty well kept. Free ride from and to the airport. Check out Italian restaurant Camia close to the hotel. Normally I like to eat as much local food as possible, but this place is outstanding. Great staff as well. This was one of the more expensive places we stayed at on our trip. 5 stars. Really looked forward to it. For a 5 star hotel, there's plenty of room for improvement: - Didn't like the breakfast at all. Everything was uncooled (milk, cold cuts, etc). The room is also not airconditioned. So milk was literally room temp. It's officially until 10, but by 9.15 they bring out the trashcans and cleaning spray and start cleaning around you, giving the feeling they're closing up. I know they must clean, but this can be more subtle. The coffee is terrible, made by someone that doesn't know what they're doing. One time one of the guys was refilling the spoons and cups. He has a glove on (great) and proceeded to move everything with his other hand with no glove. Touching al the spoons at the part that goes in your drink. Also all the cups he grabbed at the part your mouth touches. All and all the breakfast felt unhygienic to me because of these things. - The rooms: beds were extremely hard. When asked they said they could arrange a top mattress. Great. But it turned our they just put a blanket on top of the mattress. This is not terrible when you're in 3 stars, but this is 5 stars. Also no attention to detail, which I expect from a 5 star hotel. The brochures in the room were all curled up and looked like they should have been replaced 6 months ago. The high shelves weren't dusted. No soundproofing, so we could hear the neighbors talk. Especially through the door you can hear everything on the hallway. Telephone cords have been tied into a knot because they've been stretched out too much. One of our rooms missed one of the curtains and we had to point that out. Showering in the bathtub with a shower curtain, which also was half broken in one of our rooms. Safety box not attached to the closet. - Communication is difficult. Called reception with a very easy question and she did not understand at all. - Fabric torn in the kids room.
- Dee (9/5): We only stayed 3 days but this resort and location was fabulous. We are already planning when we can return for longer. - Great location and lovely large room. The property was clean and the pool area and access to the beach was fabulous
- Kath (9/5): Superb -
- Maria (8/5): - Fin pool o strand. Hårda sängar och tråkig frukost. Bra läge med många restauranger, barer och affärer.
- Thi (10/5): Romantic and charming place to stay - Acces direct to the beach None
- Ivi (9/5): definitely will come back - Location very good, pool, beach very good.breakfast buffet is very rich: lots of fruits, warm dish, desserts… coffee is terrible. room is clean but dark. as we had garden view room. breakfast till 9 am, it is too early. daily room cleaning is also 8.30 am and if you not want so early room cleaning then they are not coming back later. staff does not speaking English.
- JAESUK (10/5): 좋은 리조트였어요 - 직원들 많이 친절하고 수영장은 작지만 사용하는 사람이 적어서 전세 수영장 할수잇고 전용해변도 좋아서 아주 잘 쉬다 왔습니다. 조식도 베트남 최고순위 리조트 가도 한국인 입맛엔 다 비슷비슷하고 종류도 다 비슷합니다. 그리고 검색 잘해보시면 한국모텔비 정도로 싸게 있습니다. 가격 잘 비교하고 선택하세요
- Clair (4/5): Wouldn’t stay again and wouldn’t recommend - The gardens were nice and outside of building was impressive, it was clean, pool was nice but not enough sunbeds round it, beach was nice. Location was central. Staff were friendly. Beds were too hard, pillows uncomfortable, plug wouldn’t stay in sink, bidet didn’t work, seat on balcony was broken, these things were reported on the first day, the chair was taken away on the 5th day and never replaced. The plug and bidet problems were not fixed. It seems they put a lot of effort in the exterior however the interior could do with an update and maintenance issues addressed.
- Ralf (10/5): Fantastisk service - Vi bodde på resorten 8 nätter. Fantastisk service och vi kände oss verkligen välkomnade när vi hämtades på flygplatsen. Till en början trodde vi sängarna var för hårda men de var bra för ryggen. Resorten sticker ut bland övriga i området. Allt man behöver finns - vi tränade på gymmet och spelade biljard. All personal är vänlig och underhållet är bra och kontinuerligt. Frukosten hade allt man kan tänkas vilja ha med variation och fräscha frukter som vi också fick på rummet. Poolområdet och stranden är välskött och inbjudande. Läget är bra med massor av både lunch- och middagsresturanger i närheten. Att sitta med en drink vi poolen och se solnedgången är svårslaget. Kan verkligheten rekommenderas.
- Michael (10/5): We had a wonderful holiday and look forward to coming again. Thank you. - We stayed in bungalow 001. It's proximity to the pool and ocean was ideal. The enclosure also made me feel more secure. The beautiful pool tends to attract party groups some evenings, or much later. Loud voices and loud music are not what I want. My suggestion is that the regular night security, check the pool area regularly to make sure noise is not bothering bungalow guests. Or perhaps, while minimal signage is best, perhaps added to pool rules should be rules on noise after 7 p.m.
- Kim (10/5): Exceptional - Perfect location, private beach area with enough loungers, big room with a beautiful view Good variety at breakfast Nice staff Good massage at the beach and at the hotel Fresh fruits in the room daily The water in the shower could have been a little bit warmer The mattress was too hard but we asked a top mattress and it was better
- Marius (10/5): Exceptional - Everything, starting from location, staff (special thx to Fayz and management, Ms. Tu Tu), beach, comfy beds, rich and tasty breakfast, sunset, pool... everything... It is close to town, to restaurants, shops, easy to go whenever you want, staff is very polite and helpful, bungalows are spacious with nice interior, everyday fresh fruits. The hotel itself looks gorgeous and well maintained. Beach with sunbeds, towels, always cleaned, soft sand, and clearwater. That's my no.1 hotel in Phu Quoc for sure. Security should have a spot by the pool and beach to maintain peace during the night. Some guests do not respect others rest time. But that's a drop in the ocean. Some more foreign language skills would be appreciated. Other than that, it was an awesome stay
- Jason (9/5): Great hotel - highly recommend - Great location, very helpful staff, lovely breakfast, spotless. Nothing
- Laura (10/5): Really nice place - Various breakfast, nice staff, good location. Shops, restaurants are close to the resort. Sunset is beautiful at the beach. There were a lot of people in the resort but during daytime it was not crowded at all. When I was making our reservation I set here in booking that the 4 of us will travel (2 adults, 3 yo and 6 yo children), I had a confirmation for the price and that I wont need to pay extra fees there. When we checked in they charged us extra 2 million VND for the children. Someone (booking.com or the resort) made a mistake with the prices.
- Chim824 (10/5): Thien Thanh resort - We have a wonderful time at Thien Thanh resort. Mr Trong who take care us from the first day. He always give a good suggestion for us. He is really professional and sure that he will have bright future. For Thien Thanh we had great buffet and comfortable room. Thank you mr Trong and Thien Thanh. We will come back one day.
- Aliya (9/5): I like my vacation at Thien Thahn resort. There were a lot of things at breakfast, but it was the same every day. - Location was very good, room was clean, bed clothes were good. Sometimes cleaning in the bathroom was not thorough
- Boni (8/5): Very good - Staff Staff could speak better English .Furniture dated.
- John (10/5): - Excellent place to stay and shop.
- Flyer00630610908 (10/5): Perfect stay - The hotel is very grand and perfectly maintained with beautiful gardens pool and private beach Everywhere is immaculately clean and well maintained The staff are friendly and helpful-nothing is too much trouble The choice at breakfast is fantastic
- Kavi (9/5): Superb -
- Andrei (9/5): Superb -
- Y5412RBjohnn (10/5): Amazing weekend stay at a 5 star resort! Would do it again! - Overall extremely happy with the service provided here. Even though somethings like the building and statues seem outdated, the overall service, accessibility and charm of the resort out weigh any negatives. The hotel upgraded my room for me and I am extremely grateful for that! The room (twin suite with sea view) is amazing. Massive room, with a separate family lounge and two balconies. If you stay in the room, you will appreciate the sunset over the water! The restaurant is good, not amazing, but I was satisfied. My family had dietary requirements and were accommodated as needed. The breakfast buffet changes everyday, which is nice. The gym, spa, kids area is staffed and they provide everything as needed promptly. For example, if I go to the gym, they will provide a towel quickly. You are able to book a massage fairly seamlessly and they are able to massage anyone for any age group. The tour guide (Minh) provided to us was super useful and took us through the south of Phú quốc. We spent the whole day with him and he took photos for us as needed. Likewise, all the staff here are all extremely helpful and friendly, which i appreciate! It helps that I speak Vietnamese, so communication was easy. However, it is noted that they have multiple staff that can speak various languages. Lastly, due to the resort being centrally located, it is easy to get to anywhere from here. Plus it is close to the airport.
- Takaharu (10/5): - 綺麗に手入れされており、ビーチへのダイレクトアクセス可能。美しいサンセットが見られます。 朝食はもう少しメニューが多いとうれしい。
- Anthony (5/5): Past its prime - Clean, but not much else. This is a tired old hotel and not sure how it can present its self as a 5 star hotel. More 4 to 3 star. Staff not friendly did not demonstrate the basic smile or good morning.
- Athena (10/5): Exceptional -
- ovidianac (2/5): This is the land of chinese people !! Is a really bad “resort “ , avoid it - Is like a chinese world resort!! Very unpolite staff No management , a big haos Very very noisy place of the pool becouse is a jet sky sration just on their small and dirty beach!! Dirty beach , not private like they said … dirty, bronen sunchairs, didn t like it !! Pool no music, but many russian and chinese children in the adult pool screaming like hell!! Braakfast … so so .. nothing waw Rooms ( even outside park view where i stood) old fashion , it a shame So in my opinion just if is free , nothing to pay you can try them or at very very law price!!
- Jackelyn (9/5): cute would stay again - it had abit of everything pool beach gym sauna clean and the building looks grand location was great tv didn’t work internet wifi was terrible breakfast lact good variety
- Katrina (10/5): The best place to stay! - This is a beautiful resort, postcard perfect! The resort backs on to an amazing beach, clean with warm water & lots of sun lounges to relax on. Palm trees and white sand await as you descend the steps from the large pool area. The rooms are large, with all the facilities you need, including king sized bed, lounge, bathrobes, bath & lots of bench space to put things. We would definitely return to this resort. The staff were super helpful. The buffet breakfast each morning was amazing. There was a huge selection of food, all fresh with a lot of it cooked while you waited. Our room had a garden view, so the hotel blocked any noise from the city streets. It was relaxing & peaceful. We could walk into the night markets in 15 mins & there were lots of restaurants, cafes & services right on our doorstep. We highly recommended this resort! Nothing
- begg2k (10/5): great hotel with a great location - very nice hotel and stay - big rooms, clean rooms, great service, very friendly employee and great location: next to the beach and at a good street where to go out having some breakfast, lunch or dinner. the only one thing is breakfast is only until 0900 in the morning. we had to get early every morning doing our sport sessions not to miss the breakfast because it was worth it! :D
- J.R.H. (8/5): - Was a fantastic location with good breakfast options. Love the sunsets! Only thing that is serious room for improvement that the rooms are noisy.
- Sasmit (9/5): Excellent, would come again - Great location and view, Lovely staff Breakfast buffet could be slightly better with more hot options
- Thomas (6/5): Pleasant -
- Ahmed (9/5): Very nice place. Happy to have stayed there. - Great setting, lovely beach, nice breakfast, good confortable stay. Bed mattress too hard. Game me backache. They tried to help by putting a blanket under the bedsheet but still not so comfortable.
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