Ensana Svoboda
Location: Chopinova 393, Mariánské Lázně, cz
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Ski-in, Ski-out Access:
Enjoy the convenience of hitting the slopes right from your doorstep at Ensana Svoboda. With ski-to-door access, winter sports enthusiasts can make the most of their stay.
Family-Friendly Amenities:
From a children's playground to billiards, this 3-star hotel offers a range of activities for families to bond and have fun together. Parents can relax knowing their little ones are entertained.
Comfortable Accommodations:
Unwind in well-appointed guest rooms featuring a seating area, flat-screen TV, and a private bathroom. With amenities like room service and free WiFi, Ensana Svoboda ensures a cozy and convenient stay.
Ready to experience a memorable vacation at Ensana Svoboda? Book your stay now for an unforgettable getaway!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Parking
- Non-smoking rooms
- Swimming pool
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Tour desk
- Facilities for disabled guests
- Car hire
- Massage services
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Wheelchair accessible
- Heated pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Ski-in/ski-out access
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Playground on site
- Ski equipment rentals on site
- Ski lessons on site
- Tennis lessons on site
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Health or beauty spa nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Comfort Double or Twin Room with Wellness Access
This room comes with a private bathroom with a bath tub or a shower, a TV and a mini-bar.
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Linen
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Junior Suite with Wellness Access
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides a seating area, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Linen
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Standard Single Room with Wellness Access
This room comes with a private bathroom with a bath tub or a shower, a TV and a mini-bar.
Max Occupancy: 1 (1 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Linen
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
Guest Reviews
- Martin (9/5): - Voda v bazénu teplá. Nepohodlná přistýlka.
- Zuzana (10/5): -
- Jana (8/5): -
- Diana (5/5): Für 1. Nacht okay , kein Luxus - Frühstück fabelhaft und genügend Auswahl. Zimmer sauber, täglicher Zimmerservice wenn man wünscht.
Zimmer, außer in der 1. Etage durch das Schwimmbad - sonst totale Ruhe, kein Lärm, trotz naher Straße, da ringsum Park, außer jemand hört zu stark Fernsehen und da kann man die Rezeption anrufen, die das Problem klären. Rezeption 24/7, auch deutschsprachig Minibar ohne Getränke, man hat kann zwar an der Rezeption alkohlische Getränke kaufen und erfährt erst nach der Bezahlung, trinken nur in der Lobby :-( ... warum hat man Gläser und einen Kühlschrank auf dem Zimmer, wenn man auf dem Zimmer nichts trinken darf?
Parkplätze nur mit Parkautomat, keine eigenen und man muss um 09:00 Uhr neues Ticket lösen, da es am Abend noch nicht lösbar ist.
- Mir (9/5): - Все понравилось. Уютный номер. Ванная в номере для меня была актуальна. Очень красивое место. Плохая шумоизоляция. Очень хлопали дверьми соседи, но это наверное зависит от людей и их отношения к окружающим.
- Lena (10/5): -
- Olga (8/5): "Drei Sterne" ist nur drei Sterne - Architektur des Gebäude, die Lage am Rand der Stadt Das Frühstück war mehr als bescheiden und eintönig Der Kaffee aus recht modernen Kaffeemaschinen schmeckte kaum nach Kaffee. Unser Zimmer war ziemlich klein und voll mit altmodischen Möbel überbelastet, das den Zugang zum Balkon erschwert.
- Andreas (9/5): Sehr gutes Hotel in ruhiger Lage mit Potential - Ruhige Lage, gute Parkplatzmöglichkeit, zuvorkommendes Personal (auch Sonderwünsche wurden erfüllt), sehr schöner Pool-und Saunabereich, gute Zimmerausstattung. Die personalisierte Tischreservierung (Namensschild auf dem Tisch) war sehr gut, dadurch hatte man immer einen eingedeckten Tisch an der gleichen Stelle. Frühstückszeit war bis 10:00 Uhr angegeben, teilweise wurde mit dem Abräumen schon vor 9:30 begonnen. Der Orangensaft aus der "Chemiemischanlage" sollte dringend gegen echten Orangensaft ausgetauscht werden.
- Kirsten (8/5): Eine Kureinrichtung für Menschen 65 + - Die Architektur des Hauses. Die Lage und die wohlige Wärme überall. Das Frühstück ist sehr reichhaltig. Die Zimmer waren auch in Ordnung. Das Schwimmbad ist in Wirklichkeit kleiner als auf den Bildern. Die Sauna ist ebenfalls sehr klein. Die Liegen reichen nicht aus. Wir waren aber auch kurz nach dem Jahreswechsel da und es war alles ausgebucht und sehr voll. Zudem haben wir deutlich mehr bezahlt als zu anderen Zeiten.
- Jan (7/5): -
- Augustin (9/5): - Výborný Welnes
- Nicole (10/5): -
- Tatiana (8/5): -
- Helga (8/5): -
- Larisa (9/5): -
- Pavel (7/5): Pomer ceny a poskytnutých služieb je dobrý. - Ubytovanie bolo na dobrej úrovni, izba bola dostatočne veľká, kúpeľňa bola výborná. Čistota bez problémov. Bazén bol dostatočne veľký. Raňajky boli celkom dobré, akurát bol malý výber zeleniny a ovocia. Personál bol ústretový, hlavne pri check-ine recepčná Oxana podala všetky potrebné informácie a zodpovedala všetky naše otázky. Samotné Mariánske Lázně ako kúpele sú nádherné, jednotlivé hotely sú v krásnych historických budovách, nádherné parky, spievajúca fontána, kolonáda atď. Môžem odporučiť reštaurácie v ML a to hlavne "U OPATA" päťdesiat metrov od hotela s vynikajúcou českou kuchyňou, perfektnou obsluhou a pekným prostredím a tiež výborné ázijské reštaurácie "SUSHI BAR SHIKI" s vynikajúcim sushi , milou obsluhou a krásnou reštauráciou vedľa hotelu Olympia a "SOMI SUSHI", ktorá je na hlavnej triede. Ako som spomínal chýbala viac druhov zeleniny (boli len nakrájané uhorky a paradajky) a viac druhov ovocia (nakrájané jablká a nejaký kompót). Jedlo bolo chutné a dostatok. Nepáčilo sa mi, že na izbách nie sú varné kanvice, kde by si človek uvaril ráno kávu alebo čaj. Na požiadanie sme dostali na recepcii celú súpravu (kanvica, poháriky, k tomu kávu, čaj a cukor a denne nám ich dopĺňali) ale museli sme za ich používanie zaplatiť, čo si myslím, že pri cene 946 euro na päť nocí by malo byť v cene izby.
- Michel (7/5): Bien - La gentillesse a l accueil La piscine pas assez chaude
- Thomas (10/5): -
- Graham (9/5): Superb - Breakfast was good and the "egg" person was amazing with different options each day including scrambled, fried, mini-omelettes, waffles, pancakes, etc. The hotel, spa, and rooms were modern (all refurbished in 2019). Our basic room had dual aspect balconies and was very roomy. Mariánské Lázně still attracts Germans and Russians and those are the main languages spoken by the staff (with Czech obviously). English speaking guests will get a long way knowing a little bit of Czech :-)
- Kirill (7/5): Good -
- Timoty (10/5): Exceptional - Hotel location in the center but calm street. Pool,sauna and brekfast I would like more fruit options at breakfast and some pastry, croissants or czech
- Taw (8/5): Excellent relaxation and well-being area - The hotel is superbly located, just a few meters from the Kolonada and it's right next to the access points for the trails. The staff is friendly, even though they didn't speak English (the standard languages being German and Czech in most establishments in the city), they attended to us warmly, trying to find ways to make us understand and help. The pool area is exactly as shown in the pictures, renovated and very clean. If you're going because of it, it's worth it! Bonus point: it's pet-friendly. The rooms lack items in the minibar for consumption; at the very least, they should offer bottles of water, but there are none. Purchases are possible at the reception but only until 10 pm. We tried to buy water on 16/12 at exactly 10:07 pm, the extremely rude staff member said it wasn't possible. We understand the bar closes at 10 pm, but not being able to buy water seems a bit too much. As there are no nearby markets and no provision in the room, at the very least, purchasing should be possible at any time. (P.S.: On the two previous days, two different employees sold us water even after this time; small things differentiate a good and bad staff 😉)
Photos