MaxX by Steigenberger Guangzhou Zhujiang New Town
Location: No.62, Jin Sui Road, Zhujiang Newtown, Guangzhou, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
MaxX by Steigenberger Guangzhou Zhujiang New Town offers elegantly designed rooms with a mix of modern amenities and classic Lingnan interiors. Enjoy free WiFi, a flat-screen TV, and a complimentary minibar in each room, providing the ultimate in comfort and convenience.
Convenient Location
Situated within walking distance to major attractions such as Guangzhou Grand Theatre and Guangdong Provincial Museum, the hotel also provides easy access to key landmarks like Pazhou International Exhibition Centre and Guangzhou East Railway Station. With the hotel's central location, exploring the city is a breeze.
Exceptional Dining and Facilities
Start your day with a delicious breakfast featuring buffet and American options, and later indulge in authentic Cantonese cuisine at the in-house restaurant. Additionally, take advantage of the fitness centre, terrace with city views, and the pillarless ballroom for all your event needs.
Book your stay at MaxX by Steigenberger Guangzhou Zhujiang New Town for a perfect blend of luxury and convenience.
Important Information
Please kindly note:
- the breakfast rate differs during Canton Fair period.
- the breakfast was provided in a third party restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
Rooms Available
-
Superior room with 2 single bed
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
-
Deluxe Suite with 1 kingsize bed
Guests will have a special experience as the suite offers a hot tub. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
-
Classic Room with 1 King-Size Bed
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
-
Deluxe Room with 2 single bed
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
-
Deluxe Room with 1 king-size bed
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
-
Superior room with 1 king-size bed
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
-
Executive Room with 1 king-size bed
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Dining table
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Free gym access
- Hand sanitiser
Guest Reviews
- Redkin (10/5): - Очень удобное местоположение! От аэропорта прямая ветка метро 40 минут, 5 минут от метро пешком. Называется метро Zhujiang New Town. 3 линия. Только не доезжая одной остановки, нужно выйти из электрички и пересесть на другую на этой же платформе. И Вам на выход D, он ближайший к отелю. Завтраки тоже превосходные. Не хватило только одного фужерчика шампанского. Но может оно и есть, не спрашивал.
- andres (10/5): segunda estadia en el hotel. podrian mejorar algunos puntos. - la localizacion es muy buena. el hotel segunda vez que nos quedamos y es muy bueno , lastima que se escucha todo en el medio de la madrugada nos despertamos toda la semana en la madrugada con ruidos de la calle. dejan tapones para ruido. el desayuno es espectacular pero caro. el gym demasiado chico y basico . deberian aumentarlo y agregar equipamientos. nos cambiamos de cuarto porque la mayoria no tiene puerta entre el cuarto y el banheiro entonces hay que elegir las ultimas habitaciones del edificio . recomiendo porque la ducha tiene una vista espectacular de la ciudad. en general es muy buen hotel. limitaciones con los recepcionistas no hablan ingles y no es un hotel tan chico , pero caso necesiten ir a uno mas internacional. la cama muy comoda y el cuarto tambien espacion generoso. mucho ruido de la calle. gimnasio chico y incompleto . muchos funcionarios no hablan 1 palabra ingles ( podrian tener algun tipo de aparato traductor para facilitar sin ser un celular)
- UMBERTO (10/5): -
- Alejandro (8/5): Cumple con lo que se busca. - Fui para feria de Canton, buen servicio de transporte y excelente ubicación. A solo 10 minutos de la feria y cerca de muchos sitios de interés. El gimnasio algo pequeño
- Yulia (1/5): Очень неприятное происшедшее и такое отношение персонала к гостям! Возмутительно! - Отличное расположение. 3 год ездим в этот отель на период кантона . В этом году случилось неприятное происшествие. У меня был ранний выезд и я оставила пакет с новыми вещами из магазина в номере, стоимость примерно 500$. Позже вечером написала в гостиницу- даже не ответили!
Просила позвонить друзей в Китае, им ответили, что ничего не находили. Как можно было на найти при уборке номера пакет большой красивый из дорогого магазина с платьем и тонким жакетом новым с бирками и чеками, который стоял в номере на видном месте? Почему не спросили у уборщицы и не постарались даже помочь найти и к ней обратиться ? Как такое возможно в 5 звездах для постоянных гостей? Абсолютный игнор!!
- VladimirMorozov (5/5): Не стоит своих денег, есть много более оптимальных вариантов - Номера чистые, одеяла и подушки хорошие, вид из окна тоже понравился. Хорошая локация - рядом парк, но до башни не дойти - она близко, но через речку - путь в объезд на такси 40 минут. Внизу у отеля есть торговые центры и хорошие рестораны с вкусными завтраками (потому что чтобы поесть завтрак в отеле Вам надо просыпаться до восхода солнца). Отель точно не 5 звезд даже рядом. В номерах нет ванных (только душевая кабинка), нет бассейна. Интернет крайне плохо работает, совсем медленный. Завтраки заканчиваются крайне рано, в 10 утра уже их нет. Не понимаю этой экономии. Чтобы добраться до номера нужно подниматься на 2х лифтах - сначала на одном до ресепшн, потом на втором до номеров. В здании 2 отеля и нужно не перепутать лифты.
- Alberto (10/5): -
- Petr (9/5): -
- Krzysztof Olesiejuk (10/5): - Mijace jest super Wszysgko bylo Ok
- ivan (10/5): - Todo excelente realmente
- andres (1/5): -
- Peter (9/5): -
- sangdon (4/5): - 위치와 조식 방이 너무 어두움 조명을 밝게
- Maryana (10/5): -
- Vladimir (6/5): Отель не соответствует уровню 5* - Завтрак. К нему вообще нет никаких претензий. Отель не соответствует уровню 5*. Это 4* и не более того. Номера неудобные, неуютные. Использование электрических выключателей и туалета - это отдельный квест. Даже молодым людям непросто разобраться. А если в отель попадет пожилой человек, существование в дискомфорте ему обеспечено - разобраться с выключателями и с работой туалета будет просто нереально. Такое впечатление, что все достижения техники использованы не во благо, а во вред человеку. Ужасно неудобно и не понятно, зачем все это сделано.
Уровень приготовления еды в ресторане для обеда и ужина очень низкий. Хотя внешне ресторан производит приятное впечатление, красивая сервировка столов и официанты работают хорошо.
- Andrey (9/5): -
- Jakub (10/5): - Very good location, comfortable and clean room Prices during canton fair was very high
- Ugur (7/5): -
- cosmin18 (9/5): Great hotel in central Guangzhou - The hotel is in a modern office building, everything is or seems new. The staff were nice and gave us a room with an amazing view over the city. Bathroom is a bit strangely composed (you walk through the toilet room to get in the shower). The lighting system is not very easy to understand and operate.
- Erik (10/5): -
- Larisa (9/5): Very nice stay at this hotel - The hotel is in nice Tianhe district, modern very clean area, near a nice park, big shopping mall with a lot of eateries, lot of good restaurants around. Easy access to another areas by taxi. Very helpfull and nice staff at reception, housekeeping is super to clean and set up your room. Super breakfast. Will stay there again!
- Svetlana (9/5): - Прекрасное месторасположение. Отличный матрас и душевая. Наличие кофе и чая. Очень сложная система выключателей , умывальник почти в комнате . Темная штора или макс или мин .
- Mishel (7/5): - Good location, nice rooms No one never ever helps you with the luggage, even if you are a girl with 3 suitcases
- ersin (10/5): -
- Doniyor (10/5): -
- Mike (9/5): Comfortable, conveniently located hotel in quieter area. - Very comfortable hotel, good buffet breakfast, clean, good helpful staff. Location very convenient, walkable, close to metro, shopping malls and many dining options. Good sized room, comfortable beds, clean. Highly recommend. A bit noisy some nights, as some works been carried out down the road. Otherwise, all good.
- Arwa (8/5): - التقنية و سعة الغرف التوأم الموظفين غير بشوشين تماما
- Elena (10/5): - Новый, удобный, хорошие кровати, большие номера, вкусный завтрак, отличное местоположение- до парка у башни - 2 мин. Не было такого
- Silvia (7/5): -
- Julia (10/5): Really like it! - Nice modern hotel! Nothing
- Krešimir (9/5): Ok for the fair! - Position, close to everything Smaller rooms, breakfast
- Mishel (10/5): -
- Nellabraxon (6/5): Si tu veux un 5 étoiles, ce n'est pas ici - Le quartier c'est un plus
Ils m'ont permis de sortir de la chambre à16 heures . Écoutez, l'hôtel est au 5ème étage de l'hôtel. Ce n'est pas du tout un 5 étoiles, depuis que les hôtels peuvent acheter des étoiles, eh bien, ça donne ça !
À votre arrivée, il n'y aura personne pour prendre vos valises. Pourtant, les employés censés le faire sont bien au rez-de-chaussée, mais ils vous regardent et s'en fichent !
Ensuite, je pense que c'est un hôtel plus fréquenté par des locaux. En tant qu'étranger, on peut vite se sentir très observé.
Faites attention lors du check-in : si vous n'êtes pas vigilant, ils tenteront de vous faire payer la totalité de votre chambre à nouveau (sachant que j'avais payé entièrement avant mon arrivée). Et ils essaient de vous mettre dans une chambre que vous n'avez pas réservée, souvent une standard.
Le restaurant n'en vaut pas la peine, ni pour le petit-déjeuner, ni pour le souper et le dîner !
Les lits sont très durs et la ventilation humidifie la chambre, ce qui donne une odeur de moisissure !
- Reggie (10/5): -
- Omar (10/5): Flabbergasted - Everything is just amazing I'm not exaggerating. The service from checkin till check out. Free coffee and tea at the lobby. Clean floors and full automated. Really nice and helpfull staff. The toilet is with heated seats! You have to share the lift with holidayinn. Sometimes a que
- Joel (9/5): -
- Maxim (8/5): -
- Louenas (10/5): - Super classe
- Алая (8/5): -
- Bekir (9/5): - Merkezde güvenli kahvaltı iyi
- Evgeny (8/5): -
- Iris (9/5): Nice stay, good value - Nice hotel. - bit hard to find The stuff didn’t know any English
- Andre Mikael (8/5): Greit hotell med svært sentral beliggenhet! - Helt OK frokost. Men litt trangt og få plasser i frokostsalen. Og stolene var for lave etter min smak, men sikkert perfekt for kinesere som vil sitte med hodet i tallerkenen. Fin beliggenhet med gode shopping og spisesteder i nærheten. Heiskapasiteteten kunne vært bedre. Kun tre heiser opp til resepsjonen i femte etasje og disse er delt med Holiday Inn så de blir fort fulle. Og inne i selve hotellet er det kun to heiser videre oppover i etasjene.
- DAVID (8/5): Very happy with the Hotel would definitely recommend it. - Staff were excellent and very helpful and friendly and I made good friends with the little robots running around the Hotel.
Breakfast was great.
Location was great.
If I come back for the Fair in April I will stay here again. If there was a seating area in reception.
- Viktoriya (8/5): -
- Umberto (10/5): -
- S (5/5): -
- Armen (10/5): -
- Carmen (10/5): -
- OSMAN SERKAN (9/5): Konum ve Temizlik - Kahvaltısı güzel, konum çok çok iyi , otel odaları büyük ve temiz internet
- Ulan (10/5): -
- Ali (5/5): - The only good thing was that the hotel was clean. Unfortunately, there was always a very bad smell in the lobby, and at night it was extremely noisy — it was impossible to get any rest.
- Mishel (10/5): -
- luc (8/5): -
- Israa (7/5): - The smell from lobby to the elevators was disgusting
And they didn’t Make up the room properly for 3 days
I asked them twice to do it but no body came
- OSMAN SERKAN (9/5): - Temizlik konum self laundry odası oda genişliği İnternet
- Pamela (9/5): -
- Mustafa (10/5): -
- Albert Ziberi (9/5): -
- Pietro (8/5): Good for short trips and business travelers for 3-4 days like Canton Fair - Very good location and rooms. Fast lifts with minimal waiting time. The business centre was a disappointment, no working tables, only low sofas and cushioned seats. You can discuss there, but it's an open space. A Western-style restaurant is missing. From the breakfast room/cafeteria, you cannot get any food. The only restaurant was a high-end Chinese cuisine, and not really for business travellers. Most of the staff don't speak any English, which is strange for a business hotel. Luckily nearby are soem western restaurants for a rapid dinner or lunch.
- HWEE KWANG (9/5): -
- Natalia (10/5): -
- Said (8/5): - Everything connected to the accommodation and the staff was really perfect. The breakfast could have been better.
- serhat (10/5): - Tesisin konumu müthiş. Otelin temizliği mükemmeldi. Odalar büyük ve konforluydu.
- TAHANI (6/5): - جميله
- TARIQ (10/5): A GREAT CHOICE - Location and clean Nothing
- Igor (10/5): -
- Mishel (10/5): - Perfect location
- Sergei (10/5): - Все отлично. Современно. Отличная постель! Ресторанчики во внутреннем дворике ! Нет такого
- Igor (10/5): - Идеальные номера. Лучше чем на фото. В номере есть все необходимое, от кофе/чая, до средств личной гигиены и зонтиков на ресепшене. Из отелей в которых я останавливался это один из самых лучших. Отличное соотношение цены и качества
Расположение удобное, рядом станция метро и бизнес-центр. Очень удобно и можно выйти погулять
Персонал приветливый, вежливый Чуть слабовата скорость вай фая
- mohd khairul anwar (7/5): Free Laundry - Location , price and free laundry! The staff is not so well verse in English
- Mishel (10/5): Exceptional - Amazing location
- Francis (4/5): UNHAPPY HOTEL - Nothing just a Chinese 5 stars , the room not was cleaned in half , the staff very unhappy , some girls with in a bad mood always , no smiling ; I found a metal needle in the bed that enter in my feet , 😡, the hotel don’t tell me nothings , Nulla
- Francis (4/5): Unhappy hotel - Nothing just a Chinese 5 stars , the room not was cleaned in half , the staff very unhappy , some girls with in a bad mood always , no smiling ; I found a metal needle in the bed that enter in my feet , 😡, the hotel don’t tell me nothings , Nothing just a Chinese 5 stars , the room not was cleaned in half , the staff very unhappy , some girls with in a bad mood always , no smiling ; I found a metal needle in the bed that enter in my feet , 😡, the hotel don’t tell me nothings ,
- Fathi (10/5): Exceptional -
- Awwad (8/5): Very good -
- Awwad (9/5): Superb -
- Khaled (10/5): Exceptional -
- Hwee (7/5): Good - Convenient and friendly staffs Noise at night with the horning outside
- Konstantinos (10/5): Exceptional -
- Timur (7/5): Good -
- Olesya (10/5): Exceptional -
- Nikolaos (5/5): Passable - LOCATION , CLEAN ROOM, STAFF SERVICE
- Takumi (10/5): Exceptional -
- Rolando (10/5): It was a pleasant stay. it was our second time and will always come back and will recommend. - Breakfast was ok, not great but ok Limited selections
- Georgi (8/5): Very good -
- Mark (8/5): Very good -
- Nattha (10/5): Exceptional - Great location
- Albert (9/5): Superb -
- David (2/5): Poor light design - I hv been travelling and staying in all kinds of hotel from the expensive to the cheap one. Never have I ever encountered the strange lighting design of Maxx.
Firstly the wordings on the switches are so faint and tiny. A person with long sighted won’t able to tell what switch is for what. The naming are strange too for a tale to tell. Up rim ceiling light is called “appreciation.” Light for the kettle table is called “working.”
I believed many have the same practice to turn on a small corridor or toilet light during sleep so to find its way to the toilet. Some would like to hv a little lights on in unfamiliar place for a peace of mind. Unfortunately you just can’t hv it the way you want. The toilet or corridor lights are linked to some other lights inside the bedroom. So you can’t just darken the bedroom.
Then there is a switch named “sleeping.” Pressing this will override all and will leave you in total darkness. There seems no way to have a tiny light on. It took me substantial time trying to figure it out but to no avail.
Apart from the light fiasco, the breakfast has a wide variety, the staff is polite and helpful. They help me to register for a free visit to the museum which I didn’t know must booked in advance. So kudos to the staff but thumbs down for the lighting design. It’s actually a no brainer but the way the lights designed made me having an unpleasant sleep.
For this I hv to rate it as poor because they can’t even design a proper light system.
- Fordson (9/5): Overall it was a very pleasant stay - The hotel room is very comfortable and spacious. Location is about 7 minutes walk to Zhujiang Xincheng MRT station. The hotel is close to eateries and malls. Overall it was a very pleasant stay! Nothing that I dislike. The hotel is not located on the ground floor. Its main lobby is on the 5th floor of a building. So the hotel presence might not be obvious when you are searching for it the first time. But it is not a big issue.
- Jamie (10/5): It adds a good memory to out short stay in GZ - Very clean and tidy room.
Excellent service from the staff.
I would like to give our thumbs up to Mr Fung at the concierge It’s a bit far from metro station
- Milena (10/5): Exceptional -
- Renata (9/5): Superb - Receptionists don't speak english at all or use very basic words
- Wen (8/5): Very good -
- Mahmut (8/5): Facility, rooms very good but staff quality can be improved - Facility was amazing but the staff was more focused on domestic guests as they know veey little english Language barrier between the staff and the entrance of the hotel was not shared properly as the reception was in the 5th floor of the building.
- Ryjih (9/5): Superb - Great location. Good hotel.
- Mishel (10/5): Exceptional -
- Eduardo (10/5): Exceptional -
- Khairul (10/5): Exceptional - Location and value for money Staff to converse in English
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