Holiday Inn Express Newcastle by IHG

Location: 514 King Street, Newcastle, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Lower bathroom sink
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Twin Room - Free Breakfast

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Twin Room with Birdwood Park View - Free Breakfast

  Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Queen Room with Birdwood Park View - Free Breakfast

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard King Room with Extra Floor Space - Free Breakfast

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Queen Room - Free Breakfast

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard King Room - Free Breakfast

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Room with Free Breakfast

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Queen Room - Accessible with Free Breakfast

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

Guest Reviews

• Julie (9/5): -
• Frank (9/5): - Very good hotel, friendly an professional staff. The breakfast was in my opinion a bit poor but still ok
• Glenn (8/5): Always a decent stay - Stayed a few times so like the rooms and modern style of the hotel. Inclusive breakfast is reasonable Parking is extra. A little out of the CBD area
• Tracey (7/5): This is a great property to stay at in the heart of Newcastle but IHG needs to ensure parking is available to guests who - The property is very good, clean, great location and very friendly staff Our only gripe was the parking. We prepaid for parking only to find no spots were available when we returned later in the evening. This is an unacceptable situation and caused us significant inconvenience late at night. IHG needs to fix this issue to ensure spots remain available for guests who have prepaid.
• Peter (10/5): A wonderful convenient safe hotel to stay, it’s made me! - I’ve been looking for an alternative for my visits to Newcastle and here it is. Handy modern all good apart from the TV that didn’t work, but I was only there to sleep. The two-way door to bathroom excellent. It would be nice to have a fresh jar of milk. Plastic milk is yuk. breakfast included was yummy. The parking is excellent and worth every sent of $20. Convenience of public transport is great too. Apart from the tv not working, and milk. Nothing else,
• Sarah (6/5): -
• Philip (10/5): Amazing - Everything Nothing
• Conrad (10/5): Trouble free top over - Easy to access, clean & easy to check in, free undercover secure parking, free breakfast Nothing
• Shu-Chen (5/5): -
• John (10/5): Great accommodation booked with just 3 hours notice. I’ll be using holiday inns more often. - Modern, quiet, perfect room temp, easy booking and payment, easy parking, good breakfast selections. Everything met my expectations.
• Jennifer (8/5): - Great location with breakfast included. Easy walk to foreshore and parking reasonably priced.
• TRACY (8/5): -
• Amanda (2/5): Smallest motel room in the world - Friendly staff I have never stayed in such a small room in my life and I've done a lot of motels even one start wasn't this bad you could see straight into the shower cubicle as the cubicle wall was opaque glass the water spills out of the bathroom into the bedroom there's enough room for one chair one bed false advertisement they made their pictures look really large by Ellen gading the pictures long zoom. The beds were as hard as sleeping on wood we were very disappointed
• Kristie (9/5): The staff made it very easy to check in / out and were attentive to our needs. They were all so kind and made our st - Convenient location, close to the interchange for rail & bus.
• Jason (10/5): -
• Jason (10/5): -
• Tina (7/5): Property is in a good location but parking there is an extra. I arrived late so had no where to park out the front to ch -
• Maree (10/5): Every thing was excellent, will definitely book here again . Thank you . - We found breakfast absolutely amazing, Scrambled eggs, bacon ,and all the trimmings. Juice, and toast plus jams all delicious. Found the staff at reception and dining all very helpful. Very impressed . I can’t remember anything I didn’t like . Very happy with everything.
• Gary (10/5): Good short stay worked out well - Location near light rail and close too many venues Buffet breakfast was limited in choice
• Kylee (8/5): - Convenient and close to Netball courts. Breakfast included in price. Block out blinds in room were pitch black (-and actually made me sleep an hour past my alarm lol)
• Greg & Anneke (10/5): Almost perfect stay - As always, great customer service and greetings. The rooms are clean and comfortable. The only fault I found was the bedding. The doona/coverlet was tucked in on one side so when you walk into the room you see a lovely made up bed. When you walk to the other side of the bed, the cover only just reaches the top edge. There is absolutely no overhang. When two people are in the bed, there is no cover to pull over yourself and stay warm.
• Kim (7/5): - Clean room Dinner was not good. Sliders was overcooked and hard to eat
• Fidelma (7/5): -
• Sharma (8/5): -
• susan (10/5): Great hotel - Very convenient. Room set up great
• Joanne (10/5): -
• Dee (8/5): -
• Trang (10/5): -
• George (8/5): -
• Saidinur (7/5): - Location
• John (9/5): Nice hotel room, friendly and efficient staff, good location and the booking included breakfast. - Great location, friendly & efficient staff, onsite car parking, breakfast included. It would be good to have a coffee machine in the breakfast buffet. The breakfast area was quite dark.
• Shaine (9/5): Excellent - Cleanliness of the room Would have liked a microwave to heat dinner
• Anthea (5/5): -
• Janelle (8/5): Comfortable accommodation in the heart of the city. - Although located on a busy intersection, the room was very quiet. Staff were friendly. Bed was comfortable. Nice buffet breakfast was included. It was only after we booked that we were sent a message saying that if we wanted on-site parking, we needed to book it at an additional fee of $20.
• sophia (8/5): -
• Heber (1/5): - Location Everything else
• Jason (8/5): - Very clean with spacious room.
• Bronwyn (10/5): good - good but cold breakfast was not fresh we both got diarhoea, eggs must be kept safe and above 70 degrees
• Livinia (10/5): -
• garrett (8/5): awesome - see smiley faces above nothing
• Tash (10/5): -
• Cherie (7/5): - Great spot nice room loved there was coffee all day available
• Nichole (8/5): Comfortable Stay in a Modern Hotel - Rooms were very comfortable and very clean. Great night sleep. Bathrooms were great. Blackout screens helped a lot and an added bonus. Breakfast was very average. Lots of items were empty and had to ask staff a few times if they were refilling the items. The check in area was a not well signed. It just looks like a bar. A sign would go a long way.
• Mary Nicole (8/5): -
• Geoff (10/5): -
• Jennifer (6/5): -
• Angela (8/5): -
• Vanessa (10/5): -
• Brooke (5/5): Was ok for 1 night, I would not stay here again by choice. - Bed was comfortable The room wasn’t very clean, big stains on the lounge cushions, soap scum on the shower floor. The room was advertised as a queen room but only had a double bed, no wine glasses, room was tiny, bathroom completely made of glass and so no privacy when trying to go to the toilet when your partner is in the room. My husband actually went downstairs to use the toilet cause he didnt want to stink out the room. It was also advertised as late check out included but then we were told it wasn’t actually included and you had to still come down and ask for late check out availability in the morning. No amenities in the room like bathroom cotton buds ect, you had to call front desk and go down to collect them. The front desk was going to charge me again for the room at first because they couldn’t see the payment confirmation from booking.com. They found it eventually but I had to push back and show them proof, not a great experience when you’re trying to check in, if the hotel is advertising on a platform it’s their responsibility to know how to check for payments ect, guests shouldn’t have to push back to prove they’ve paid. The breakfast was very very basic. I understand it’s a more budget hotel but it was only $40 cheaper than other nicer hotels. I’d expect better based on that, or I’d expect it to be significantly cheaper.
• Ingrid (8/5): -
• Sai (10/5): -
• Aghaei (9/5): -
• BlinkyBillAU (9/5): Excellent location - This was an excellent location close to the train station, with very good amenities. The breakfast was hot, simple but filling. Lifts are a little slow. It would have been nice to have a train board for the next train to central.
• Colleen (8/5): Family weekend away - Service, location, having breakfast and parking included in our booking. Made it hassle-free. This is our second time staying at a holiday Inn The first one was in Sydney before our flight We loved it. Stay was too short 😔 breakfast buffet needed to have little sausages like the Sydney one had as one of boys was unable to eat anything - fussy eater.
• Dong (9/5): -
• Sarah (8/5): -
• Jason (3/5): - Good location and fairly new facilities. Out of the 4 EV chargers on site, only 1 was actually working, which is pretty disappointing if you’re relying on them. The buffet breakfast was honestly horrible. The options were extremely limited and didn’t make much sense — basically just bacon, scrambled eggs and two noodle dishes. No potato options, no sausages, and the only eggs available were scrambled. The basic buffet breakfast staples just weren’t there. Overall, a pretty underwhelming experience.
• Raj (9/5): - Convenient location, close to shops, transport & restaurants. Very friendly staff and clean rooms. Tesla wall chargers available in the car park which added more value to our money, so did the decent buffet breakfast. Size of the room felt bit smaller. All staff were very friendly and hospitable but we had an unpleasant experience with this one person in the concierge. We found EV chargers in the carpark Lvl 1 and all were occupied. wanted to double check if there were more in somewhere levels and few other obvious EV charging related queries. There were 3 staff members there and about 4 guests including us. When he finished serving one of the guests, we just moved ahead and stood infront of him. We did not ask him, but just waiting for our turn. After a minute, he said " you have to wait until I finish my paperwork with the previous guest". It did not sound anywhere near politeness and very close to rudeness. And finally when he got free, we asked our EV question and, it felt annoying , weird & funny when we heard his response - " do you have an EV ? ". But bottom line is, he surely deserves some training on how to talk to guests & also how to fake a smile while talking.
• Colin (9/5): - For starters, it was easy to book. Everything was so handy to get to, in the hotel for starters. The breakfast was nice. People seem to have respect for other dwellers not to speak loud in the main corridors. The convenience of getting to the car park. Close to Coles, Woolies, BIG W, etc. The convenience of being able to connect with the straightforward roads to the airport was great, even though I used Google maps. It was nice and quiet. No messing with a card to park the car. The water was hot for a shower 🚿 in seconds. I reckon I won't hesitate to book there for my next stay. Very nice decor. I so wanted to enjoy one or 2 of the teas or coffee's available, but due to my schedule, it didn't happen. Thanks very much for the lovely place. I can't think of anything.
• Kathryn (10/5): -
• Kunyawee (10/5): -
• Darren (8/5): It was a short stay so overall enjoyable place to stay breakfast was excellent. - Clean, modern & well equipped. Paying for on site parking There wasn’t a top sheet on the bed.
• Adam (3/5): - Location clean I didn’t sleep well because the bed wasn’t comfortable.. too small for an adult
• Niki (9/5): Excellent hotel, will definitely stay again if in Newcastle. - Loved my stay at Holiday Inn Express. My room and the hotel itself is modern, clean and comfortable. Labelled pillows were a nice touch. Easy location and parking. Excellent value for a nice up to date room and buffet breakfast included compared to what you pay at other hotels that are dated or old, which in my experience as a sales rep have stayed in a lot of hotels. Perfect for the solo traveller or business overnighter. I wished there was room service - I could take food to my room from the restaurant downstairs that I had to pick up but it was missing condiments so had to go back down etc. not a big deal though.
• KWEE CHAI (9/5): Nice modern hotel in Newcastle - Location - near Newcastle Interchange, light rail and Marketown shopping and dining Nice, modern room. Good array of breakfast foods, including gluten free options. Great staff - Bishan at Reception was very helpful.
• Vanessa (8/5): -
• Sosefo (7/5): Would stay again - Location was great Staff were friendly and helpful
• Sarah (8/5): -
• Naomi (9/5): -
• Keith (8/5): It was fine - Suited our needs Room design was awkward.
• Tracey (8/5): Great stay, convenient location, always clean and great staff :) - Location Not enough fruit for breakfast
• Wayne (9/5): -
• Charmaine (8/5): -
• Mohammed (9/5): -
• Hindraws (10/5): -
• Cameron (8/5): -
• Jussara (9/5): Bom hotel com estacionamento. - Bom apartamento e hotel com estacionamento. Tudo estava como esperado de um IHG
• Mary (10/5): We had a relaxing holiday! just what we needed ! - The property is very clean including our room and the staff are friendly and professional.
• Cornelius (10/5): All good - Had to book parking separate from the hotel booking.
• Di (9/5): - Great location and parking on site. Rooms are quite small for the price.
• Kerri (2/5): Won’t stay here again - The breakfast used to be sensational now it is terrible. Looks like all the leftovers from the night before reheated. Eggs soggy no bacon very ordinary!! They take a credit card surcharge off your card even if it’s a debit card. That really is greedy seeing though the room was overpriced to begin with
• Rachel (7/5): - The breakfast, the location. Too many parking tickets sold for the night and struggled to find a park.
• Danny (8/5): -
• Tracy (9/5): Very enjoyable - Breakfast was great, except the coffee was bad. coffee. The hot selection was minimal.
• Andrew (8/5): - Location and clean N/A
• Sandra (9/5): Great weekend - Convenient location. Parking on site was great Good value with buffet breakfast included Please add hash browns to the buffet
• Gemma (9/5): Great Location, very friendly staff and clean with a cracking breakfast - Location Cleanliness Staff were excellent Nothing
• Tania (9/5): An excellent hotel in Newcastle. Good public transport but not near beaches or with great views. - Well connected to transport. Room was clean, bright and new. Great location for Newcastle. Location is great but area around the hotel has main roads.
• Kimberley (9/5): -
• Susan (8/5): - Breakfast, helpful staff Confusing way elevators operated. King single beds seemed quite small.
• Guest (4/5): -
• Hanne (10/5): It was great will be back - Good service and comfortable rooms There was probably nothing i didn’t like, but we were going to the entertainment centre, not sure if there had been a hotel closer
• Tomcmaher (9/5): - breakfast was good. EV charging was a pleasant surprise
• Rudi (9/5): Schönes Hotel für Zeischenstopp - Toller Service an Rezeption gutes Frühstück gute Lage Alles ok
• Brian (8/5): Comfortable, modern, friendly and well situated location. - Location, cleanliness, comfort. Menu choices limited.
• Fiona (8/5): Solid short term stay accomodation with buffet breakfast and secure parking - Great location. We had a view over the park and it was very quiet. Block out blinds. Clean and neat and room is up-to-date. 24 Hour reception. Secure and safe parking for $20 in same building. Parking is 2.2 metres high. Breakfast is buffet - muffins, croissants, hot food, toast, cereal, fruit, plus you can buy real coffees at reception. Room service available. Small desk. Room is compact but has almost everything you need for a short stay. Could not locate the cable channels that were mentioned on booking.com. Thought house directory was a bit clunky on TV to find things. Bathroom is frosted glass (which is not really see through - you can just see shapes) but this makes the bathroom not very noise proof - definitely not the place for first dates or new couples! My teenage daughter was horrified! Bed was comfortable but only a doona is provided and both of us were very hot - we had to put the air con on 16C to cope! The option of sheets would have been nice.
• Koa (7/5): -
• Phoebe (8/5): Great stay and price for accommodation - Clean and tidy. Food was great. Wish they had room service
• 4BW (8/5): Great value for money! - Excellent hotel. Clean and modern and well priced including breakfast. Would have scored 5/5 but for poor and inefficient staffing at Breakfast.Food good!
• Allan (6/5): -

Photos