Acacia Hotel

Name: Acacia Hotel
Address: 14 Queensberry Place, South Kensington, London, England, SW7 2EA, London, GB

Location: 14 Queensberry Place, South Kensington, London, England, SW7 2EA, London, GB

Star Rating: 2 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Experience the charm of Acacia Hotel, ideally situated at the heart of London City Centre, just a short stroll from iconic attractions like the Natural History Museum and Kensington High Street.

Convenient Amenities
Stay connected with complimentary wireless internet throughout the property, and take advantage of our tour/ticket assistance for seamless exploration of London’s cultural treasures.

Comfortable Guestrooms
Choose from our 20 cozy rooms equipped with refrigerators and shared kitchen facilities, allowing you to prepare meals just like at home.

Delicious Complimentary Breakfast
Each morning, indulge in a complimentary continental breakfast served from 7:30 AM to 9:30 AM, providing the perfect start to your day before you head out to explore nearby gems.

Don’t miss out on an unforgettable stay; book your room at Acacia Hotel today!

Important Information

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a reception hall.

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Free breakfast
Free WiFi
Luggage storage
Continental breakfast
Wheelchair accessible
Free airport transportation
Free breakfast
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Free continental breakfast
Shared microwave
Reception hall

Rooms Available

Standard Quadruple Room

1 Double Bed and 2 Twin Beds
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Shared/communal kitchen access
- Bedsheets provided
- Laptop-friendly workspace
Standard Twin Room

2 Twin Beds
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Towels and shower
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Refrigerator
- Desk
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Shared/communal kitchen access
- Bedsheets provided
- Laptop-friendly workspace
Standard Triple Room

1 Double Bed and 1 Twin Bed OR 3 Twin Beds
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Shared/communal kitchen access
- Bedsheets provided
- Laptop-friendly workspace
Standard Double Room

1 Double Bed OR 1 Queen Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Towels and shower
Practical - Laptop workspace, iron/ironing board (on request), and wardrobe or closet
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Refrigerator
- Desk
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Shared/communal kitchen access
- Bedsheets provided
- Laptop-friendly workspace

Guest Reviews

Meredith (4/5): - Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Lucia (8/5): - Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Aurélien (8/5): - Hôtel bien situé dans un quartier calme et vite accessible en transports en communs (5 minutes de la station South Kensington - 10 min de métro pour le centre). Chambre propre avec serviettes remplacées tous les jours. Chambre 4 personnes avec frigo et salle de bain. Lit double dur mais lits simples confortables. Notre chambre était en sous-sol dans un espace séparé des autres (odeur de gaz au sous sol mais pas dans la chambre). Nous avions demandé une chambre à l’étage. Petit déjeuner standard avec ce qu’il faut mais quelques spécialités auraient été sympathiques (petit déjeuner anglais). Il est spécifié dans le descriptif qu’une cuisine partagée est à disposition mais ce n’est pas le cas. Nous avons quand même pu utiliser le micro-ondes. Bonne adresse à conserver.
Michael (8/5): - Nice clean room, good breakfast, excellent location
Suhyun (8/5): - Those are all good.
Carol (6/5): - The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night. Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Anna (4/5): - This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars! It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly. I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Raquel (8/5): - El hotel está muy bien para los estándares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Yannick (10/5): - Nous avons passé un agréable séjour à l’hôtel AcaciaW Grande chambre confortable et propre, hôtel bien situé à proximité de la station South Kensington et de Kensington Gardens.
Stevie (8/5): - The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
June (8/5): - Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
Ellen (10/5): - So glad I