Best Western Senayan

Location: JL Asia Afrika STC Building LG Floor STC Senayan, Jakarta, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Reception hall

Rooms Available

• Superior Double Room with Shower - No Window/Non-Smoking

  The double room features air conditioning and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Standard Twin Room - Non-Smoking/No Window In Room

  The double room features air conditioning and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Standard Double Room - No Window/Non-Smoking

  The double room offers air conditioning and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Superior Twin Room with Shower - Non-Smoking/No Window In Room

  The double room offers air conditioning and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Deluxe Twin Room - Non-Smoking/No Window In Room

  The double room features air conditioning and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Family Room - No Window

  The family room features air conditioning and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Deluxe Double Room - No Window/Non-Smoking

  The double room offers air conditioning and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Executive Twin Room - Non-Smoking/No Window In Room

  The double room provides air conditioning and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Executive Double Room - No Window/Non-Smoking

  The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

• Family Room with Three Single Beds - No Window

  The family room provides air conditioning and a safe deposit box. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Key access

Guest Reviews

• Ardyanto (7/5): -
• Franzi Eleni (7/5): - Die Lage ist gut, wenn man zu Konzerten geht. Frühstück ist ok Zimmer putzen dauert zu lange
• Kang Yana (7/5): - Location, food Less soundproof
• Akihiko (8/5): - ロケーション シャワーの水圧が低い レストランにアルコールが無い
• Kazuyoshi (5/5): -
• Flor myriam (10/5): Excelente - Todo expectacular y la ubicación increible, hacian aseo todos los días y todo implacable volveria mil veces Todo bien
• Ludovico (1/5): Da evitare - Colazione e personale ottimi, tutto il resto tremendo La stanza era tremendamente polverosa col condizionatore lurido. Le pareti della stanza sono di gomma, se quelli della stanza adiacente si muovevano nel letto si muoveva anche il mio letto. La finestra è uno specchio e l'illuminazione fioca. Esperienza terribile
• Sugita (8/5): Very nice and comfortable stay. - The location is great, near two large malls. The bed and the pillow is very comfortable. The breakfast exceeded my expectation. There were lots of selection, the salad was fresh. The AC is working properly and can be adjusted according to my needs. Please improve the cleanliness. The towels were very clean and white. This is good. The bed was very clean. Overall cleanliness also okay, However, when I opened the soap, there were dirt on the soap.
• MINORU (10/5): -
• Yovinda (8/5): Ok - Location No refridge
• HANUNI (10/5): - Locations No windows
• Yovinda (8/5): -
• Suci (8/5): -
• Marcos Renato (9/5): - Conforto e localização. Quarto não tem janelas
• Azilah (8/5): -
• Ramawan (7/5): satisfied & recommended! - good location accessible, lift provided. easy entrance from hotel lobby to rooms.
• Afiqah Widad (8/5): -
• Mazen (5/5): تاخذ المكان عشان المولات تتقضى وبعدها تمشي الا اذا تستحمل الاصوات - الموقع مقابل مولين وا الفندق بداخل مول ومطعم ماكدونالدز من ظمن المول الدور السابع يوجد فيران تسمع اصواتها في السقف غرفة رقم 7001 الدور السادس صراصير 🪳 في كل مكان في الغرفه رقم 6005
• Guillaume Apollinaire (8/5): -
• rudiny (7/5): - The location
• JIN GAP (8/5): - GOOD!
• Roteiros (7/5): -
• Akihiko (7/5): コストパフォーマンスは良い - 1)ロケーション 2)朝食時間前に出発したが　パン、茹で卵等をテイクアウトに準備してくれた。 1)レイトチェックアウトを前日に依頼してあったのに最終日通常のチェックアウト時間を過ぎていたらカードキーが開かなくフロントに行かないといけなくなった 2)床の隅に埃があった
• Selvia (7/5): Ideal locations and need to be more clean. - It's location. The hotel is above a shopping centre, Plaza Senayan next door and Senayan city across the road. Considering bad traffic in Jakarta and no need to call uber to visit a shopping centre is defitinely a plus. Mc Donald just downstairs and open 24 hours is very good for traveller that arrive late at night. There are also lots of other food around nearby. The cups in the room were dirty. I asked for room closer to the lift, the staff gave me the room at the end of the corridor (far away from the lift). I booked 3 rooms, only one room the aircon is cool the moment we walked in. Make a complain to the staff about the other two rooms, but the staff only allow to change 1 room for us. Luckily the other room is for my mum which she doesn't want cold. But, ideally, they should have changed both rooms. The aircon wasn't cool enough. The room doesn't have enough space. The toilet tissue located not at the right position, too far from toilet, it's hard to reach. The wardrobe's door is broken.
• Johan (3/5): -
• Christian (7/5): - Beliggenhet. Litt lytt mellom rommene
• dewi (8/5): Strategic location - Lokasinya sangat strategis, dekat GBK, Plaza Senayan dan Sency. Kamarnya super luas dan bersih. Pilihan menu sarapan beragam. Tidak kedap suara dan no window/no outside view
• Antonius (8/5): -
• Rudolf (7/5): Locatie voortreffelijk maar erg gehorig! - Locatie Wij sliepen op de 6e etage. Echter bij de buren van het hotel in het gebouw ( op de 5e etage) is er een karaoke club gevestigd. Om 2 uur snachts dreunde het geluid goed door tot de 6e verdieping. Op de 7e en 8e verdieping hoor je dit geluid niet. Erg jammer
• Yoppy (9/5): -
• Yoppy (9/5): -
• Yoppy (9/5): -
• Hazim (10/5): - Easy access to places
• Yaroslavi (4/5): -
• Sahel (5/5): Wonderful staff, but cleanliness needs serious attention. - The staff were absolutely amazing — kind, helpful, and always smiling. They really made me feel welcome. The biggest problem was seeing cockroaches in the room several times during my stay, which was very uncomfortable and disappointing.
• Mark (10/5): -
• Mark (10/5): -
• Kornelya (9/5): - Strategic, clean and affordable
• Vijendran (5/5): Very basic. - Convenient access to the place of my work. No windows.
• Yoshiharu (8/5): -
• Yoshiharu (8/5): -
• Teuku (7/5): -
• AMIR HUSSAIN (8/5): - Water pressure is low
• Safitri (10/5): -
• 庄吾 (8/5): - The location is very good. Despite no window and not-high-quality room, it deserves to be chosen.
• Indra (8/5): -
• Danial (8/5): - The Hotel staff are very helpful.
• Noviana (9/5): -
• Febby Richard Immanuel (8/5): -
• Nasrudidn (9/5): -
• Christina (8/5): The restaurant is a bit old but the location is good - Location The restaurant is too far from the hotel which is on the other side
• Davide (8/5): Very good - Very nice and hospitable staff
• Denny (10/5): Exceptional -
• Nugroho (8/5): Very good -
• Islam (8/5): Good value hotel for short stays. - Room and service were quite good. No swimming pool.
• Ivyloeou (5/5): I only stayed there because of the location, but the room could be improved - The location is great The bathroom has a terrible smell, it is unbearable, especially after shower, and there is no window to ventilate. There is no window at all in the room. Some of the sockets are not working, I didn't charge my phone for the whole night and had empty battery when I wanted to go out.
• Md.iskandar (8/5): Great Location, service and good value for money - Location and service. Especially Mr.Andrew the GM of the Hotel. He was so welcoming and offered us Popia Goreng for free during Breakfast. No chiller of fridge provided in the room
• Prastik (9/5): Superb -
• Indah (8/5): Very good - the cleanliness
• Vanessa (5/5): decent and affordable - the place is decent. very near two large malls. accessible via grab to Indonesia Stadium. A safe place also
• Ratri (7/5): the hotel is nice and made my trip so much easier! - The location is very strategic, near the GBK stadion, shopping malls, and right in the middle of the city. The room i booked (Deluxe room) is spacious. There's a hairdryer in the bathroom so no hassle to bring your own.
• Lim (8/5): Very good -
• Justina (7/5): Good -
• Jadir (6/5): Pleasant -
• Friede (9/5): Superb -
• Rudy (8/5): Very good -
• Friede (9/5): Superb -
• Kieron (2/5): Very poor -
• Kris (10/5): Great location and value. - Stayed for 1 night with 3 kids Great spot as it was convenient for shopping and location. For it's price it was a great find and would recommend
• Phang (8/5): Very good - Near to shopping mall like plaza senayan and Senayan City, just in walking distance. It is near to Tennis indoor senayan and GBK which you can walk around 10 to 15 minutes to reach there. Downstairs have MCD open for 24 hours so you don't have to worry about food.
• Adrypink (10/5): Great value in the middle of Jakarta - Smooth check-in, they did not asked for deposit as stated before. Room upgraded for free, great location easy to go to 2 big malls, MRT, and concert venue. no window in almost all room i guess
• Yang (8/5): Very good -
• Yang (9/5): Superb -
• Faizsya69 (8/5): Very good -
• Trixia (10/5): Exceptional -
• Elnurianda (8/5): Good location - The room across was very noisy, people were running around the aisle
• Craig (7/5): Good -
• Mohd (7/5): best location, best food hunting area near to Block M as local fav, - perfect location food location nearby 24hrs minimart available shower dispenser not easy to press and hard to get the liquid,
• Pedro (8/5): - Good the food at the Chill in Cafe.
• Arttu (8/5): Very good -
• Husaimee (5/5): Passable -
• Renny (7/5): Good -
• Andiyantama (9/5): Superb -
• Noordin (6/5): Pleasant - .Location is fine, surrounded by shopping complex 1. All room has no windows. 2. Room is seperated by softboard. Can clearly hear your neighbouring room. 3. Has to walk about 50-70m away from the hotel to the breakfast cafe.
• John (8/5): Very good - Location is great. Short walk to the malls. next to it And with McD next to it is a big plus to have a quick meal. Service is prompt and friendly. The manager offered to help in the change of room as I had booked the double bed instead of twin bed. The step in the bathroom into the shower area is a big safety issue. Bed, pillow and towel can be better as I expect better from Best Western. Is time for some upgrade to make it more pleasant hotel.
• Zhongwen (10/5): Very satisfied - Good breakfast .friendly staff
• Esther (7/5): Good -
• Diah (2/5): Very poor -
• Alejandro (10/5): - Two great shopping malls next to the hotel.
• Whindie (7/5): Good -
• Arvin (3/5): Poor - it's good
• Yanti (9/5): Superb -
• John (7/5): Good -
• Ausama (7/5): Good -
• Rudy (7/5): Good - No windows in the room and the rooms were very noisy
• Rachma (8/5): overall good experience, location is in the center of jakarta. - Location in the prime area, attentive staff no window (this was disclosed before booking), thin wall (can hear people talk)
• Takeshi (1/5): Bad -
• Cher (5/5): Passable -
• Rach (7/5): Enjoyable time in Jakarta - Location was good and the staff were very friendly. Beds were comfortable and we got upgraded to a room with a window which was nice. There really wasn;t a lot we didn't like but the room didnt have a mini fridge for cold drinks etc. Other than that we were really happy with the room and service.
• Zanita (10/5): Exceptional -

Photos