Collection O Near Taiping Mall Formerly Axis Hotel
Location: 64, Jalan Barrack, Perak, Taiping, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location in Taiping
Modern Amenities and Comfortable Rooms
Friendly Multilingual Staff at Your Service
Book your stay at Axis Hotel for a memorable experience in Taiping!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Private check-in/check-out
- Allergy-free room
- Shared kitchen
- Outdoor furniture
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Internet access
- Housekeeping on request
Rooms Available
-
Family Suite
The family room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. This family room features a tiled floor and a TV. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
Standard Twin Room
The twin room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. This twin room provides a tiled floor and a TV. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
Standard Triple Room
The triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
Double Queen
2 Queen Beds
Overlooking the city
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
-
Deluxe Queen Room
The double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a bidet. This double room features a tiled floor and a TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
Standard Queen Room
The double room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. This double room offers a tiled floor and a TV. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
Deluxe Triple Room
The triple room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. This triple room provides a tiled floor and a TV. The unit has 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
Deluxe Family Room
The family room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Bidet
- Clothes rack
- Bottle of water
- Trash cans
- Body soap
-
One Queen
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area.
Max Occupancy: 3 (2 Adults)
- Shower
- Fax
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Cots
-
Queen Single
This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Fax
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Cots
-
Standard Family Room
The family room offers air conditioning, an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Air conditioning
- Toilet
- Heating
- Electric kettle
- Toilet paper
- Cots
Guest Reviews
- sai (1/5): -
- Mohamad Syafarin (8/5): -
- tonymakoto83 (8/5): - Hotel located centre city table not bigger enough.
- Ramli-am (5/5): Berbaloi dengan harga - Lokasi ygmudah...air yg laju Bilik sempit
- Alif (5/5): -
- m hisham (7/5): - The location in the heart of the town Need to ask for towel at the front desk
- đť‘…đť‘Žđť‘ â„Žđť‘–đť‘‘đť‘Žâ„Ž (8/5): -
- Fasiihah (8/5): - Everything is good. Great environment. Love the view and the hotel receptionist is very nice Nothing.
- Jara (5/5): - Bathroom was good. No aircond at lobby..room dusty.
- Thevendran (7/5): -
- sariani (6/5): -
- MUHAMMAD AMIR AZWAN (8/5): - Semua lengkap utk 1 bilik,kalau nak solat kena bawak sejadah sendiri. nothing.
- Nur Yasarah (7/5): - Tidak Tidak
- Sebastian (5/5): - Service ok The hotel needs to refurbish its quite messy
- Lalitha (7/5): affordable and pleasant - Strategic and value for money.Will book again -
- Nainzul (2/5): -
- Chatree (7/5): Decent considering lack of options - The hotel is extremely quiet. The location could not be more central (about 12 mins walk to the train station/short walk to main attractios). The King size bed was extremely comfortable. The air con was decent, likewise the wifi. Water pressure too. All big ticks. I felt very comfortable staying here and can therefore recommend this place; let's be honest there really isn't much choice in this small town for budget accommodation. And as a contrast to the first receptionist, when I checked out a younger lady was friendly and courteous. First impressions, to be honest weren't good. However, I can't lie—after settling in I felt very comfortable here and you can't beat the location. So, after being ripped off by a taxi driver for the short ride from the train station (next time, I'll obviously use Grab!) upon checking in I was presented with a very unfriendly and miserable looking female receptionist. Not the best of first impressions for Taiping... I smiled at her, said "How are you?" but received no warm response: I honestly don't understand how people can work as a receptionist in a hotel and lack any basic customer service! Why not work elsewhere—preferably where you don't have to deal directly with customers??? Anyways, walking down the dark gloomy corridor to the lift (thankfully working) and upon entering my rather small and shabby room, not the cleanest one I've been in either, I discovered there were no towels. Have I made the right decision coming to Taiping I was starting to ponder. However, once I cleaned the room up abit and unpacked my stuff, I soon settled into it. I left the dirty mirrors alone as I was only staying here for four nights (if longer, I can't stand filthy mirrors so get my wet wipes out). The room has clearly seen better days, that's for sure.
- Nico (10/5): -
- Ameer (1/5): I WONT REPEAT - None The staff is annoying, the toilet is filthy, it’s really disgusting, THE STAFF IS VERY DISRESPECTFUL
- shahrel (1/5): - Tempat dekat dengan lokasi yg dikehendaki.. kedai makan dekat Check in towel tak BG .. bila minta yg jaga malam kata pagi esok baru bagi.. sampai ke sudah tak BG.. terpaksa lap pakai baju sendiri..
- Maggie (2/5): Poor effort of hotel management to genuinely serve their customers! - There is a lift built in within the hotel and the lift is properly maintained! And the location is still fine! Toilet is clean! WiFi working smoothly! Air cond working! Got kettle and mineral water provided inside the room. Counter staffs are mostly females so felt less threatening being watched by females staff! Got small desk and chair inside the room for relevant purposes! I request for a non smoking room via booking.com but they gave me a smoking room, The whole room is very very very disgustingly smelly inclusive the bed and caused me dizziness and I also couldn’t sleep due to the intolerable uncomfortable triggering smell and mustiness, so my day was ruined because of sleep deprivation! And there were dust mold and spiders web around some corners of the room! No shower amenities and toiletries except for two tiny soaps and yellowish towel! No hair dryer too! Upon check out around 12.30pm the staff at the check out counter seem like tried to scam me for RM10 by claiming I check out later than 12pm which such rules to impose fines on any customers check out later than 12pm were not told to me beforehand when I check in and wasn’t stated anywhere on their site online too! So high chance she was trying to scam me for her extra tips! Because other hotels would be lenient enough as long not too much exceeded the check out time such as not exceeding 12.45pm. And I also sense that the hotel staffs tend to “put words in customer’s mouth” to falsely accuse their customers for nearly everything either denial on their incapabilities or miscommunication between the staff and customers or possible scamming etc! The public parking in front of the hotel also pretty much depending on luck by availabilities and will need governmental regulated parking tickets or governmental public parking app to park at the public parkings in front of the hotel, so it wasn’t in perfect convenience for those driving too!
- NORHAN (6/5): -
- Haniza (7/5): -
- Bryan (5/5): - Convenient location which is located in the middle of town Pillow cases has some stain on it, cobwebs and spiders on the wall , some ants were crawling on bed , one of the lights didn't not work
- Kumar (1/5): -
- Iqbal (1/5): - 100% tandas tidak bersih. Berlumut. Bilik tidak kemas. Masih ada rambut kelihatan. Tv tidak berfungsi. Line Internet tidak bagus. Tilam dan cagar seperti tidak tukar yang baru. Bila tetamu baru masuk. Harga mahal dengan keadaan bilik tersebut.
- MOUBARAK (8/5): -
- Grégoire (6/5): -
- Sivam (2/5): Nice location but room makes not comfortable - Very nice and near to town Not comfortable room
- Nazrin (10/5): - A lot of
- Kok Hua (3/5): -
- rafi (10/5): -
- Raja (1/5): Bad, Regretted booking the otel. - Location Everything. Room did not look like the pictures.
- Parameswaran (5/5): -
- Christine (2/5): Very poor - Location fanatics Room was smelly Water heater switch not working properly Room light flickering Aircond temperature can't be adjusted Sink leaking Tv remote control not working properly
- Jasinta (10/5): Excellent place for family to stay. Children friendly environment and comfortable. Top notch đź‘Ś - The staff was friendly, nice ambience, children friendly hotel. It was comfortable and my family enjoyed their stay.
- đź’žmamadiney (5/5): Passable -
- Khairulazhar (6/5): Pleasant -
- Md (1/5): There was a lot of harassment at the reception and their behavior was very bad and the rooms were very small. - There was a lot of harassment at the reception and their behavior was very bad and the rooms were very small.
- Nurul (1/5): Bad -
- Naga (4/5): Disappointing -
- Sivaperagas (5/5): Passable -
- Rozanita (5/5): Frust But Must Stay - 📌 In the centre of town 📌 Nearby all the tourist spot 📌 Easy to check in ⚠️Room not clean ⚠️There's an empty beer tin left ⚠️Should consider Muslim customers to stay
- Ishak (6/5): MORE CLEAN IS GOOD -
- Mahfuzah (5/5): Passable -
- Fuad (8/5): Very good - It had a lift The size of the room
- Siti (5/5): Passable - Staff ok Bed, bedsheet was bad . But okla , for just one night to rest.
- Indran (2/5): Very poor -
- Shahril (5/5): Passable -
- Rafael (8/5): Well I will stay there again like the price - The best part was cheap and for me was good There was no where to hung clothes but was ok for few days
- Iriyaa (5/5): value - Located in the center of the town, good enough price for a one night stay. Room is a little small, but it is expected given the price, the corners could be a bit cleaner too
- Fazlie (10/5): Exceptional -
- Osman (5/5): Passable -
- Chanz (1/5): If possible we would like to have the refund at least we can repeat booking with booking.com - The staffs were good and helpful The property is really small and bad in condition. Pics on site are taken probably when property is new
- Mahendran (1/5): Better look somewhere else - Nothing Very dirty and bad smell. Everything was old and had insects on the wall. Bed was very uncomfortable old spring beds . Felt unclean sheets.. never have been to this bad hotel in my life
- Poobalan (2/5): Bad - Perfect location of the hotel, in the middle of the town Rooms were too small, not worth for the price.
- Thiyaga (4/5): Disappointing - Noisy surrounding
- Jim (5/5): Passable -
- Mango5108 (4/5): keep more improved - Not bad . but room a bit small for queen bed. Room dont have prepared wash shampoo . Check in not in time .Hope can get more staff too improved .
- Khteh (8/5): Very good -
- Azman (3/5): Poor -
- Shah (8/5): Very good -
- 1 (7/5): Good -
- Banishini (5/5): Staff 0 - got lot of shops, restaurants and parking spots near the hotel, affordable price, nice room, Staff need to get hospitality training, no smile on face, rude and not even explain about the room properly and confused. Just put the deposit receipt and keys on table and not even tell me which floor and room number. This was my second visit to the hotel and will be last. I wouldn't recommend this hotel to anyone too. First time also faced the same problem, got one aunty in reception I don't know what was her problem was so rude to us.
- Paul (5/5): The stay here is comfortable if you don't mind a little bit of sound from the air-cond & toilet. - There is ample public parking space there. Coffee shops are within walking distance. I was plesantly surprised that there is an elevator (lift) to access to the other floors. The elevator is small but at least it beats walking up the staircase. The staff there are friendly. The air-cond remote was not working even though after replacing the batteries. Luckily the temperature set was bearable. The air-cond blower is noisy from the vibration everytime the compressor starts. If you put your hand on the air-cond cover, the vibration sound will stop. You can hear water flowing from the toilet cistern throughout the whole time.
- Yongbumkim (6/5): Pleasant -
- Fazliza (9/5): Superb -
- Ainul (10/5): Exceptional -
- Zamri (5/5): Passable -
- Razali (5/5): Passable -
- Shahrulmd (6/5): Pleasant -
- Shahrulmd (3/5): Poor -
- Sham (7/5): Good -
- Mohdrizan (7/5): Good -
- 凯 (1/5): Bad -
- Anonymous (5/5): Passable -
- Baldwin (8/5): Very good -
- Yasirah (8/5): Very good -
- Theaban (5/5): Passable -
- Ainieyn (5/5): Passable -
- Teng (7/5): Nice location but room is very small - The location is very nice!! The staff is friendly! The room is extremely small for 4 people room. If you bring luggage, then there will be no place to walk inside the room. Luckily, all of us just bring a beg.
- Rebecca (7/5): Good - Value for money
- Afiq (7/5): Good - Room so small
- Mia (7/5): Good -
- Masri (10/5): Exceptional -
- Maamor (5/5): Passable -
- Fatihah (7/5): Good -
- Gunalan (5/5): Passable - The location and the staff were friendly Towel with stain, bed with some woman's hair, dusty, toilet dirty with stain.
- Wong (6/5): Pleasant - location cleaning
- Sun (5/5): Passable -
- Ahmad (4/5): Disappointing -
- Yih (3/5): Poor -
- Razlan (9/5): Superb -
- Lek (6/5): Pleasant -
- Abdul (1/5): A vacation to remember! - The location. It is located exactly in the city center. Rooms are very small and very smelly. The beds are not comfortable at all. The towels are old and torn. The receiptionist is very rude to the customers. Booked through booking.com but you are not guaranteed to get the rooms! Please book using agodađź¤đź¤đź¤
- Abd (6/5): Pleasant -
- Muhammad (3/5): Poor - cleanliness bed
- Asyraf (8/5): Very good -
- Clvs (6/5): Pleasant -
- Muhammad (6/5): Pleasant -
Photos
