Hotel Pension Casa Africana

Location: 21 Heinitzburg street, Windhoek, na

Star Rating: 8.5 Stars

Property Type: Bed and breakfasts

About this Property

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• BBQ facilities
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Mobile app for room service
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Swimming nearby
• Charcoal grill
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Twin Room

  This room features a private entrance. and comes with satellite TV. There is a dining area and mini-bar. The private bathroom is equipped with a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room (Queen Room 2)

  1 Queen Bed

  Overlooking the garden

  
  

  Layout - Living room, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch plasma TV with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, and electric kettle

  Sleep - Premium bedding and bed sheets

  Bathroom - Shower with a rainfall showerhead

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Electric kettle
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate living room
  • No cribs (infant beds)
  • Bedsheets provided

• Double or Twin Room

  This room features a private entrance. and comes with satellite TV. There is a dining area and mini-bar. The private bathroom is equipped with a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Luxury King Room

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Family Room

  Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room's kitchenette, which features a refrigerator, is available for cooking and storing food. The air-conditioned family room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• LIZ (10/5): - Great location, easy access from all directions. All you need in a room for a great price. Staff were lovely Nothing
• IVO (10/5): - Gentilissimi, eravamo in difficoltà per raggiungere la struttura e ci sono venuti incontro per accompagnarci. Grazie ancora.
• Gerlinde (8/5): - Sehr nette und hilfsbereite Gastgeberin, großer Parkplatz innen Frühstücksraum zu klein
• Paul (8/5): -
• Jean Luc (10/5): Idéal pour passer une nuit à Windhoek et visiter la ville - Super petit hôtel pour passer une nuit à Windhoek et visiter la ville Personnel charmant et attentionné. Excellent rapport qualité prix Rien
• Silas (8/5): It was quite good, I loved it. - The welcoming friendly staff and the location. An upside down shower tap and skew shower head.
• Danie (9/5): -
• Siegfried (8/5): Gerne wieder - Ruhig aber Zentral gelegen. Top für die Nacht vor der Abreise.
• Claudia (5/5): It's ok for a day of waiting - The staff was very helpful and breakfast was very good The room was cold, the bed wasn't very comfortable, the sink's drain was faulty
• Ronald (9/5): -
• margaret (10/5): Very nice!! Would highly recommend and it was a 20 minute walk to town - The manager Annelien was beyond fabulous!!! She helped us many times to get rides when our phone didn’t work. Also I went to a dr for my sand burned legs and didn’t have enough money so I called her and she brought me my wallet and hung around waiting for me at dr to come back to hotel!! Who does that?? She didn’t even ask for money. I gave her 40 nad as that’s all I had due to our next stop was airport to go home. Fabulous place!!! Nothing
• Michael (9/5): -
• Mbumbijazo (8/5): - Staff was friendly Nothing
• michel (9/5): - Emplacement Calme tout en étant près du centre
• Helgaard (6/5): New Guest - Staff was friendly and helpful. Very nice breakfast. Towels in a very poor condition. Mirror light in the bathroom wasn't working. TV wasn't supply with a remote or a signal adapter. No hairdryer in the room and had to be requested. Booked a double bed through Booking.com and received 2 single beds.
• Marek (9/5): -
• Luc (10/5): -
• Luc (10/5): -
• Emmanuelle (9/5): - Accueil chaleureux et serviable. Nous sommes arrivés à 15h et j'ai demandé s'il était possible de manger quelque chose. On nous a offert des toasts, beurre, charcuterie et fromage avec thé et café. Endroit très calme avec terrasse. Très bonne nuit ! Simple et propre. chambre et salle de bain très grande, appréciable pour se reposer Rien
• Dimitri (10/5): - Tout était géniale, la chambre, le lieu , le petit dej, et la femme de l' accueil tellement classe et accueillante, toujours au petit soin pour nous. Vraiment top!
• Michael (9/5): Sehr angenehm. - Das Frühstück war gut und die Auswahl der Möglichkeiten gut. Das Personal ist etwas langsam. Bis das Omlette kommt ist man schon fast mit dem Essen fertig.
• Yvonne (9/5): An excellent stopover in Windhoek. - We enjoyed our last night in n Namibia at the Hotel Casa Pension. The staff were friendly and helpful. It was easy to find and an easy location for the airport. The blind in our room didn’t block the outside light. I mentioned it to management, hopefully it will be attended to. Apart from that, we enjoyed our stay.
• Gunther (8/5): - Tolle hilfsbereite Gastgeberin Eine Renovierung wäre mal dringend nötig
• mario (8/5): -
• Knauff-Oliver (8/5): Gut und würde wieder kommen. - Die Lage, das Frühstück und das Personal waren sehr gut 👍 Eine kleine Oase im Grünen. Schade, dass die Aussicht ein bisschen verbaut ist. Aber man kann nicht alles haben.
• Janis (9/5): -
• Thapelo Clifford Mohale (7/5): Nice rooms, value for money & walking distance from CBD! - The staff was very nice; my room was very big with an entire kitchenette; water was hot all day and the swimming pool was lovely! Walking distance from the city centre as well. - Breakfast was just basic... very basic... bread, eggs, fruit and juice!! - One night there was a constant tapping sound behind my room and the staff didn't know what it was - No shops near the venue.... you have to walk all the way to the CBD to get shops - The wifi was terrible... on the first day it couldn't even allow me to pay by card... and it kept disconnecting and reconnecting.
• Phillip (9/5): -
• Carolyn (8/5): Good place to stay for work. - It was clean and good for a working week. Had good wifii to continue work at night
• Wolfgang (9/5): -
• Charlotte (10/5): Au top ! - Très belle expérience à la Hôtel Pension Casa Africana à Windhoek ! L’endroit est vraiment top : très calme, parfait pour se reposer et profiter d’un moment de tranquillité. On s’y sent tout de suite bien, dans une ambiance paisible et agréable. Les chambres sont très propres et confortables, ce qui rend le séjour encore plus appréciable. Le petit-déjeuner est également un gros point positif : très copieux et vraiment bon, idéal pour bien commencer la journée. Un grand merci à Annelien, qui a été adorable et très arrangeante. Elle nous a notamment organisé le transport jusqu’à l’aéroport, qui se trouve assez loin (environ 40 minutes), ce qui nous a énormément facilité les choses, surtout dans un endroit où les déplacements ne sont pas évidents. Une adresse que je recommande sans hésiter pour un séjour au calme à Windhoek ! RAS
• Lika (10/5): -
• Christine (9/5): - Lovely twin room. Breakfast included. Very welcoming host. A few things needed but quickly addressed and resolved by host. Great location for shops, markets and sights of Windhoek Host arranged taxi transfer to airport. Up quite a steep hill so need to be able to walk up to it!
• Betty (10/5): - The location is very good and away from the busy town life Nothing that would make me not like the place.
• Domi Lilley-Hardy (9/5): - They are always so helpful and accommodating. Friendly and kind staff and management.
• Marcelo (10/5): Muy bueno! - Hermosa habitación. Muy buen desayuno.
• T.L. (9/5): -
• Bhekithemba (6/5): - Value for money No Iron
• Nekuta (8/5): -
• Wolfgang (8/5): Wir sind sehr zufrieden - Die Unterkunft war Zentral, ruhig und sauber. Gutes Frühstück Zu wenig Steckdosen
• Tangeni Haimbala (8/5): Overall, my stay was fantastic. The staff were very friendly, and I felt at home during my stay. - The hotel is well located, within close proximity to the city center. The breakfast is quite basic; however, it is adequate for the price paid. The towel were a bit too old. I did not like them
• Edeltrud (8/5): - Preiswert, sauber, bequeme Betten, freundliches Personal.
• LAMPTEY (8/5): - The staff were exceptional and the facility is located close to the CBD in a calm neighborhood. The facility looked a bit old and the Internet was very bad.
• Krzysztof (8/5): - Bardzo dobre śniadanie, tzw kontynentalne. Wszystko świeże i bez ograniczeń
• Juergen (8/5): -
• Christian (10/5): Tolles Preis- Leistungsverhältnis, super nettes Personal - Sehr freundliches und Hilfsbereites Personal! Dies war die letzte Unterkunft auf unserer Namibia Reise. Hier konnten wir uns am Ende einer tollen und aufregenden Reise noch mal erholen bevor es auf den Flug nach Hause ging. Die Vermieterin hat uns alle Wünsche erfüllt. Restaurant Reservierung, Wäsche Service, Taxi… Tolle Unterkunft, wir kommen sicher noch mal wieder!
• Anton (9/5): -
• Joachim (8/5): -
• Sabine (9/5): -
• Maryna (6/5): - The lady at reception was so kind, friendly and helpfull. The beds are comfortable and the linen clean. Pool is clean and there is a comfortable communual living room. Nice view from the dining area and living room. Suggestion for a permanent multiplug in the room in order to switch on the bed lights. More ventilation in the bathroom will be good. Overall their is a bit of maintenance to be done in the bathroom. Showerdoor has a gap at the bottom so water gets through on the floor and door needs a bit of paint.
• Tim (7/5): pleasant stay - Swimming pool was nice and clean, breakfast was good. The wifi was really bad and the TV didn't work
• Nush (10/5): -
• Lukas (8/5): -
• David (8/5): Value for money - Friendly helpful staff It was what I expected
• Berta (8/5): Lade zum verweilen ein - Sehr freundlicher Empfang. Die Pension überrasch mit einer grünen Oase und liegt genau gegenüber der Heinitzburg. An der einen oder anderen Stellen wäre ein Renovierung vorteilhaft für dieses wunderschöne Einod.
• Ingeborg (7/5): -
• Olaf (5/5): Wir waren hauptsächlich zum Übernachten dort - Duschkopf ziemlich tröpfelnd
• Carlos Kuwanayo (9/5): -
• Friedrich (10/5): -
• Monika (7/5): wir waren zum 2. Mal dort und würden auch wieder in der Casa Afrikana buchen - Wir wurden freundlich empfangen und das Zimmer entsprach unserern Erwartungen. Die schattige Terrasse war nach dem langen Flug genau das, was wir gebraucht haben, Platz zum Relaxen. Das Frühstück war reichhaltig und das Personal zuvokommend. Die Lage der Zimmer ist etwas unglücklich, weil entweder man selbst oder andere jeweils am Eingang des Zimmers vorbei laufen müssen. Für einen Nacht war das vollkommen in Ordunung und für einen längeren Aufenthalt stehen wohl andere ZImmer zur Verfügung
• Mabidikama (10/5): - The receptionist and staff were so friendly and helpful. They assisted with booking a shuttle to our next location. The place is not far from the airport and easily located.
• Muhimba (10/5): - The pool ,and friendly stuff.
• Jens (8/5): -
• An Boe (9/5): Gute Unterkunft in schöner Lage - Schöne Unterkunft in guter Lage. Das Zimmer war groß, das Bett sehr bequem. Mit TV, Kühlschrank und Klimaanlage sowie Kaffeezubereitungsmöglichkeit. Das Bad mit Dusche und WC. Es war alles sehr sauber. Das Frühstück mit kleinem Buffet und Auswahl an Eierspeise mit Speck und Würstchen. Das Personal war sehr freundlich und hilfsbereit. Wir kommen gerne wieder.
• Martin (9/5): - Pěkné ubytování s vnitřním parkovištěm. Vybavení pokojů už něco pamatuje, ale vzhledem k ceně je to v pohodě. Snídaně v pohodě. Doporučuji.
• Jennifer (10/5): - We had a lovely stay at this place before starting our Namibia Roadtrip. The room was clean, breakfast was great, staff were kind. No complaints
• Ivar (8/5): - Quiet location Daily touch p of room
• Teet (10/5): -
• Elena (10/5): Clean, kind staff, centric, good breakfast - Clean, kind staff, centric, good breakfast.
• Emir (7/5): -
• Edward (10/5): Nice quiet stay - Breakfast was great More plugs for lamps and phones
• MissP (6/5): Staff was amazingly good! - Its homely and close to amenities Lounge area, couches are old and dirty
• Edeltrud (8/5): - Sehr freundliches Personal. ---
• MP MOROPANA (10/5): - The property is central. Close to all amenities and activities Nothing
• Alexandra (10/5): -
• Evija (9/5): -
• Jens (7/5): Good place to overnight - The pension is conveniently located in the city. The rooms were clean and the breakfast was good. The pool was quite small and had no lounge chairs.
• Teet (9/5): - Clean, private parking, comfortable
• Øystein (10/5): -
• Jean-Pierre (10/5): - Très bon accueil, service parfait. Très bonne adresse à Windhoek
• Carl (10/5): - Enjoyed my stay.
• SUAREZ (10/5): - Accueil très professionnel et adapté Proposition d'aide appréciée Je recommande sans hésitation
• Frank (9/5): -
• Nazim (9/5): - Breakfast was good. Host was exceptionally helpful.
• Hart (8/5): - Great place for a stopover. Staff were helpful and friendly.
• Tatyana (10/5): Thank you for your hospitality! Hotel is close to supermarket, parking, breakfast, room - all was good! - All was good! The hotel is very comfortable, the territory is nice, breakfast was good! Thank you! All was good!
• Norbert (9/5): Sehr entgegenkommend bei Zimmerstornierung! - Wir hatten 2 Zimmer zu je 2 Personen reserviert. 3 Personen hatten wegen sehr großer Verspätung des Zubringerfluges den Flug nach Windhoek verpasst. Die 4. Person, die noch nicht in Namibia war, wurde von Casa Africana liebevoll empfangen und betreut bis wir am nächsten Tag endlich ankamen und sie abholten. Das 2. Zimmer wurde am Reservierungstag, obwohl voll zu zahlen, kostenlos storniert! Wir danken sehr und empfehlen Casa African weiter.
• annie (10/5): - Un cadre super, la responsable est très serviable, proche du centre et parking sécurisé, un super endroit
• Mörschel (10/5): - The location,the swimming pool was clean.The staff was polite, helpful.It was really worth it the price.
• Stephen (9/5): -
• Jair Carlos (9/5): -
• Agnes Kesentseng (6/5): The room needs to be renovated to meet the recent styles - It was easy to locate The floor tiles in the room need attention , the shower curtain.
• Klaus (9/5): -
• Thomas (10/5): -
• Vanda (10/5): Wonderful stay - I had a wonderful stay. The breakfast was very good with plenty of options to start the day. The location was also very convenient, making it easy to get around. But what truly made the experience exceptional was the staff — incredibly kind, helpful, and always willing to assist with anything I needed. Highly recommended!
• Vladimir (8/5): -
• kenneth (8/5): - Super host! Missing a sun bed
• Michelle (10/5): - Place is clean bedding ,crisp, wifi speed is of quality Non
• Zarnik (9/5): - Velika in udobna postelja, v bazenu topla voda, 0sebje je poskrbelo za odlično počutje. Skromen zajtrk.
• Margit (8/5): -

Photos