San Polo Star
Location: San Polo 3073/O, Venice, it
Star Rating: 8.9 Stars
Property Type: Guest houses
About this Property
Historic Charm
San Polo Star, located in the heart of Venice's San Polo district, offers a unique stay in a building dating back to 1900. Just steps away from iconic landmarks like Frari Basilica and Scuola Grande di San Rocco, this guest house immerses you in the rich history of the city.
Modern Comforts
Experience comfort and convenience with air-conditioned units equipped with essential amenities such as a desk, safety deposit box, and a TV. The property goes the extra mile by providing towels and linens, ensuring a hassle-free stay for guests.
Central Location
With Venice Santa Lucia Train Station a short walk away, exploring the city is a breeze. From the bustling Rialto Bridge to the majestic Basilica San Marco, all the must-see attractions are within easy reach when you stay at San Polo Star.
Book your stay at San Polo Star and indulge in a perfect blend of history and modernity in Venice.
Important Information
Please let San Polo Star know your preferred check-in time between 16-19 o'clock at least 2 days in advance as there is no 24-hour reception.
All late check-in (after 19 o'clock) requests are subject to approval and confirmation by the property before the booking is made (use the contact the property functionality).
For check-in between 19 o'clock and 20 o'clock there is an additional fee of 15€.
For check-in between 20 o'clock and 21 o'clock there is an additional fee of 30€.
Check-in after 21 o'clock are not possible even by paying a supplement.
The late check-in fee has to be paid in advance by using a payment link or a QR code provided by the accommodation.
All guests must be present at the check-in.
Please note that air conditioning is available from 01 June until 15 September (fee applies).
Please note that the accommodation can provide only pre-packaged products for breakfast as by regulation of the local health authority.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 04:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Safety deposit box
- Non-smoking throughout
- Paid WiFi
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Television in common areas
- Internet access
Rooms Available
-
Comfort Triple Room with Shower and Private Bathroom
The triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Entire unit located on ground floor
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Smoke alarm
- Key access
- Carbon monoxide detector
-
Economy Double Room, 1 Queen Bed, Non Smoking
1 Queen Bed
108 sq feet
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and desk
Comfort - Air conditioning, heating, fresh towels every 4 days, fresh bed sheets every 4 days
Accessibility - Bathroom emergency pull cord
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- Bathroom emergency pull cord
-
Deluxe Double Room with Shower and Private Bathroom
The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a bidet. This double room has parquet floors, heating, a TV and a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Entire unit located on ground floor
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Smoke alarm
- Key access
- Carbon monoxide detector
-
Budget Double Room with Private Bathroom
The double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Entire unit located on ground floor
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Smoke alarm
- Key access
- Carbon monoxide detector
Guest Reviews
- Hande (10/5): - Çok merkezi ve konforlu. Minik bir bahçesi var. Belirtilmemesine rağmen sabah kahvaltı veriyorlar ve çalışanlar çok güleryüzlü. Venedik gibi dar sokaklı bir yer için tren istasyonuna yakın olması harika bir şey. Ayrıca son derece temiz ve rahat. Bagajları muhafaza için bir alanları da var. Yine gidersem kesinlikle yine burada konaklarım. Oda camı sokağa baktığı in biraz gürültü geliyor ama bizim için problem değildi.
- Semanur (9/5): Keyifli bir konaklama oldu - İlgi alakaları çoktu. Sabah güzel bir kahvaltı vardı. Odalar temiz kahve makinesi vardı. Sıcak su vardı
- Rainer (7/5): Der Aufenthalt im Hotel verlief reibungslos. Die Kommunikation im Vorfeld ist verbesserungsfähig. - Die Kommunikation im Vorfeld. Erst hieß es, Check-In nur von 16-19 Uhr, dann bis 21 Uhr gegen Aufpreis, dann war auf einmal ein Selbst-Check In möglich.
Erst hieß es Frühstück 10 €, dann "es gibt kein Frühstück". Schließlich war das Frühstück sogar kostenlos.
- Sherif (8/5): -
- Kirsi (7/5): -
- JOSE MARIA (9/5): - Personal muy amable y ubicación muy buena. Habitación limpia y espaciosa
- Saifeddine (8/5): Wonderful Stay. Looking forward to come back again. - Excellent location in the heart of Venice, in the San Polo district, less than a 10-minute walk from the train and bus stations. Everything is within walking distance, making the whole island easily accessible. The neighborhood is calm, the room was spacious and clean. The staff were very warm, welcoming, and flexible, and they suggested several nice places to visit. We were also able to leave our luggage in the hall before checkin and after checkout, which allowed us to enjoy the rest of the day in Venice without any hassle. A small downside: the breakfast could be improved.
- Vaclovas (7/5): Vertinu vidutiniškai. - Įsiregistravimas vyko gerokai anksčiau, negu nustatyta, tai puiku. Švaru ir tvarkinga. Kainos ir kokybės santykis per didelis. Dieną prieš pranešus apie išvykimą, personalas negali iš vakaro paruošti šaltų pusryčių. Lankstumo stoka.
- Mimi (10/5): -
- Πρεπας (9/5): - Το πρωινό ήταν εκπληκτικό . Κάθε μέρα μας καθάριζαν το σπίτι. Τοποθεσία πολύ καλη.
- Sherri (10/5): -
- Ferdinand (8/5): -
- David (7/5): - Location
Cleanliness
Staff View
- Caroline (9/5): - Grande amabilité et réactivité du personnel. Emplacement au top, dans un environnement calme. Possibilité de laisser nos bagages la journée de départ. De multiples infos transmises par l’hébergeur pour que le séjour se passe au mieux (démarches administratives et modalités d’accès/transport) Matelas pas suffisamment ferme à mon goût, mais c’est fonction de chacun
- Jamal (6/5): - Service Ausstattung, Sauberkeit
- Michael scott (6/5): -
- Melanie (9/5): Exactly as listed—nice size, nice bathroom and bedroom, very comfortable. Great location. - Nice room, nice bathroom, very clean, great size, great location. The lobby area had an odd smell but the actual room smelled totally fine
- alexandra (8/5): Great little find for central Venice stay - Great location and very comfortable stay in a large spacious room which was great for the price compared to other central Venice stays- very friendly staff , and bonus complimentary breakfast you can take on the go, my 5 year old son was taken care of with croissants and chocolate pots ! There was an issue with the light outside the bathroom and it was turning on and off like a strobe light all night , as it wasn’t a 24h desk we just put up with it !
- Paky (10/5): - La struttura e lo staff sono stati molto accoglienti. Il giorno di Pasqua hanno fatto trovare un uovo di cioccolato a mio figlio, una piccola attenzione molto gradita. Prezzo un pochino esagerato tenendo conto che non si trova in pieno centro, ma considerando i giorni festivi forse va bene cosi.
- Ritu (8/5): -
- Edmar (10/5): - De tudo, um verdadeiro espetáculo
- COUSSIN (10/5): -
- Tomáš (9/5): - Výborná lokalita, super personál, cena kvalita TOP
- Eleonora (10/5): -
- Yuliia (10/5): - Замечательный и просторный номер. Расположен отлично. Близко к вокзалу и достопримечательностям . Чисто. Приятный персонал.Рекомендую
- Demurtas (9/5): - Personale gentilissimo e accogliente, tutto pulito, posizione perfetta, stanza e bagno con tutto il necessario. Le stanze non sono molto insonorizzate, ma per chi non ha problemi a dormire ottimo
- Konstantin (9/5): - Hotel is located perfectly in Venice - 5 min. from Piazziale Roma and train station - and is easy to find. Very quite and calm place. Very pleasant personnel too. Had a room for two - spacious room and comfortable bed. In the morning delicious breakfast. Would definately visit again when in Venice. Nothings
- ANGELIKI (10/5): -
- Eddie Paolo (8/5): -
- EIRINI (9/5): -
- Brent (1/5): - Hotel did not allow checkin past 7pm and refused to open the next day for the second night on our booked 2 night stay. Basically got scammed by this hotel
- Spa (10/5): - Abbiamo passato il capodanno alloggiando in questa struttura e ci siamo trovati molto bene. Il personale è stato gentilissimo nel farci lasciare I bagagli prima dell orario di check-in dandoci la possibilità di goderci la visita guidata in comodità e tranquillità. La camera l'abbiamo trovata pulita e accogliente sia appena arrivati e sia le mattine seguenti e come chicca, alla sera del 31 dicembre ci hanno fatto trovare una bottiglia di spumante con dei dolci per festeggiare l'ultimo dell'anno. Apprezzatissimo !!
- Louka (9/5): Super séjour ! - Le lit, l’emplacement, le personnel. Tout était bien ! Le bruit dans la salle de bain quand on allume la lumière (ventilation) qui s’arrête rapidement. Donc pas trop grave
- Gianluca (9/5): - Pulizia, gentilezza e posizione Top Nulla
- Fernando Marcelo (9/5): - Comodidad y ubicacion La iluminación en la entrada al hotel
- Kaokaori (10/5): Camera confortevole vicino la stazione - Grazie mille per la flessibilità del proprietario e la signora della pulizia.
Avevo problema di orario sotto la piaggia con mio figlio di difficoltà.
La camera è confortevole. La stazione è vicinissimo a piedi. Vorrei soggiornare di nuovo alla struttura ricettiva dove ci sono le personale gentili. nulla
- Ivan (10/5): Buenisimo. - La atención, lo seguro del entorno, muy impecable las dependencias. No tengo malos comentarios
- Orestis (9/5): -
- Federico (7/5): -
- Karen (10/5): -
- Anna (9/5): -
- irene (8/5): Ottima qualità/prezzo - Camera accogliente e pulita. Personale molto disponibile e gentile. Colazione offerta.
- Candela (10/5): Recomendado! - Amabilidad del personal y habitación muy cómoda con mucho espacio.
- Monique (10/5): - Quarto confortável, estrutura nova e bem conservada
Funcionários amigáveis
Longe dos pontos turísticos mas perto da estação de trem
Restaurantes próximos
- Hilary (10/5): Excellent place to stay - A fantastic place to stay, especially if arriving by train or bus. The room was spacious and had good windows and blinds. The light breakfast and lovely staff made this an idyllic place to stay in Venice The shower bay was tiny although it had a decent size bathroom
- Matthias (8/5): Confortable option in a convenient location. - Good location close to Piazzale Roma, comfortable bed and bathroom. My room was on the ground floor so in the evening and morning I got a bit of noise from the street directly in front. But overall not a problem since it was mostly quiet during the night.
- Aleksandr (10/5): - Понравилось всё...!!!
- Myuna (10/5): - San Polo Star was a perfect stay—great location near the Rialto, clean and comfortable rooms, and very welcoming hosts. Highly recommend!
- Alexandre (9/5): -
- ALDA (9/5): - La ubicación
- BARBARA (9/5): Tranquillità - Posizione centrale. Accoglienza squisita.
- Leonid (10/5): -
- Bryan (7/5): -
- Emanuele (10/5): -
- Kristen (10/5): - What a great find! San Polo Star was excellent. Very convenient location and walkable to all major areas. Check in was easy. They were very accommodating and helpful. The bed was extremely comfortable and clean. I would definitely recommend staying here and would do so again!
- Jenice (8/5): Very very happy with the stay - Clean cool spacious Shower size was small
- Monika (10/5): Nice and easy :) - It was clean and neat. Staff was pleasant.
- Lili (8/5): Very good -
- Mark (10/5): - This place was in a great location! Dont make the mistake of taking an expensive water taxi from the airport. You can take a taxi and it’s just a short walk to your hotel. I would stay again!!
- Alessandro (9/5): Superb -
- Troy (10/5): - Clean, small but cute breakfast and eating area, friendly staff, good location.
- Denis (10/5): Delivered all that was promised; would stay there again and recommend it to others. - Great location; easy walk from train station; access to store luggage prior to check in and after check out; very clean. Water in the fridge would be a nice addition.
- Simmons (9/5): Superb -
- Verified traveler (8/5): Simple. Comfortable. Clean. - Great location. Clean. Bonus of a free breakfast after 8am.
- Juan (7/5): Good - The location is so good. The check-in our is too late.
4 pm is too late. It could be little bit early like evey hotel in the world.
- mike (10/5): - The staff were very accommodating and super friendly recommend them for sure 😁
- Gustaf (10/5): Prisvärt! - Trevligt boende nära stationen, fräscht och bekvämt. Bra med kylskåp, kaffemaskin och vattenkokare på rummet. Enkel men tillräcklig frukost (på helgen i alla fall). Det är ganska lyhört, både mellan rummen och en del ljud från gatan hörs. Men vi blev inte störda så det är egentligen inget problem. Bra service från personalen.
- Lisa (10/5): - Sam Polo Star was a very charming hotel. The room was stunningly modern and clean. The staff were exceptionally kind, helpful, and friendly. I highly recommend Sam Polo Star!
- Shannon (8/5): Simple, quiet and very reasonable - Simple, quiet and reasonably priced accommodation. Very nice hotel service and a wonderful, again quiet location. Close to everything, but tucked away nicely.
We had just arrived and needed a place to wind down and this place did just that.
- CARLOS (10/5): Ótima estadia - Excelente estadia, quarto muito confortável e banheiro espaçoso. Atendimento cordial e atencioso. Boa localização. Voltaria com certeza.
- Arunkumar (10/5): - A very comfortable stay. Very fresh very clean. Daily breakfast served on a trolley brought to our room. Hotel within walking distance of bus/train station and many sites. Lovely restaurants and drinking places nearby. Will definitely use this place again.
- Erik (10/5): - This is smaller BnB in the heart of Venice. The staff were friendly and helpful. It's Venice so of course the area around it is beautiful. The train station is less than 10 minutes walk away, St. Marc's square is about 25 minutes walk.
- Hyogyoung (4/5): Disappointing - It’s quite close from the Piazzale Roma and convenient to go anywhere in Venice. They strictly require to pay the city tax in cash and in exact amount of 6 euro. Most of other properties these days accept the tax by card. People don’t really use cash anymore and I needed to withdraw some cash just for this and purchase a randome thing to prepare the right amount of cash without any changes left. I wanted to go for an urgent meeting after checking-in but they never let me before I brought cash so couldn’t do as I wanted it to
- Stephen (8/5): Brilliant location, shame about the shower. - Very easy to book and good information after booking. Excellent location ok facilities. Unfortunately the shower head fell off and was not replaced, consequently we had to shower with a hosepipe.
- L (8/5): - The room is average, location is tucked away but in a good spot, but what made the difference was the staff. Local staff member, I believe her name was Laura, offered us breakfast and was super helpful to everyone.
- Karen (10/5): - San Polo Star is a hidden Gem, the property was a little out of the centre of Venice, but was very walkable to everything to see and do, the property was clean and the room was spacious with great bathroom facilities.
I highly recommend staying here for your stay in Venice
Very nice touch was the daily breakfast & decor of the room
We would definitely return
- Zainab (10/5): - The place is clan and the staff is welcoming. The only negative thing is the mattress. It was not comfortable for me.
- David (10/5): Great stay with lovely staff - In Venice everyone speaks english yet at the check-in the lady warmly welcomed us and explained everything to us in simple, slow and easily understandable Italian. She also just treated us nicely from the very first moment on. We really loved that and immediately felt welcome as guests. The room was spacious and clean, the bed comfortable and there was always warm water for a shower. Location is also good, there are multiple places to eat and drink within walking distance. Great restaurants such as the Hostaria Osottoosopra are nearby.
Additional bonus: it’s within walking distance of the bus terminal and you don’t need to ride a boat to get there. You need to walk a bit to get to the very famous places but we actually enjoyed those walks through the city.
- Zandonella (10/5): Exceptional -
- Aleksandr (10/5): Everything was great: the room, the location, the staff was very friendly, the breakfasts were wonderful. It's a gre - All -
- Roman (10/5): Exceptional - The location of this place is a bomb, you right next to the main train station, included breakfast and the hosts were very friendly. insulation was not very great, you could hear people walking by even with closed windows
- Gleaves (6/5): Pleasant - The staff were really helpful and friendly. Allowed us to leave our bags in lobby for the day after we checked out. They also gave us great info of where to eat and what to see.
Breaky included was nice.
Staff were very friendly when serving breakfast.
Room was clean and in a good location. Bad mold smell in room 3.
- Umberto (10/5): - Great place to stay!
- Alberto (8/5): Very good -
- Patryk (10/5): Just great - On the first day we were warmly welcomed, room was clean and in the morning we received cappuccino despite both having breakfast option. So kind!
- Yehuda (10/5): - Very helpful staff. Let me store my luggage even before check in.
Thank you
- Caroline (7/5): Good - Very helpful staff. Were able to leave our bags on the last day after checking out. Fridge, kettle, coffee machine in the room.
- Gabriela (10/5): Amazing service - Our flight was delayed but they waited for us after the check-in time to welcome us. The service was amazing, and it was really convenient that they bring you the breakfast to the room. It’s quiet and clean. It’s also really close to transport and popular locations. I definitely recommend staying at this hotel.
- Soraya Elizabeth (10/5): - Amazing place, very quiet and comfortable, the staff vey kind
- Charles (10/5): - Clean and very pleasant staff. Felt safe. What else could you ask for?
- Richard (9/5): Superb - Very clean and pleased to have a kettle and fridge in the room. Close enough to the railway station and quiet area. We were able to leave our bags for the rest of the day after checking out. Breakfast was included.
- Betsy (9/5): Venice is a beautiful city. This lodging is very convenient. - Location, convenience. Bed had been slept in by someone big and round, who left a cavity in the mattress. My passport disappeared during my stay.
- linda (10/5): - Personale gentile ed efficiente, camere comode e pulite, posizione della struttura buona a meno di 10 minuti dalla stazione ferroviaria, numerosi ristoranti, bar e negozi, ma senza l'affollamento caotico delle zone più rinomate raggiungibili comunque in15/20 minuti.
- Steven (9/5): Superb -
- Gabrielė (10/5): Perfect location, quite place, cozy apartment, have everything what is needed for the stay. - Perfect location, quite place, cozy apartment, have everything what is needed for the stay. Nothinf.
- Kelli (10/5): great service and communication! - location away from crowd but close to train station
- Ádám (9/5): Superb - The location is very close to the bus/train station. While during the day it looks like a busy place, it was quiet during the night even with my window to the street. I feared that there won't be a place to lay down my laptop and work. But there is a small desk with a plug just above it, just as I prefer. Breakfast for the 4 or so room in this small hotel is portioned on site and serving starts supposedly at 8, but it was usually late. If you are here for vacation and sight seeing, then this is fine, if one needs to go to a meeting early, then it is less convenient. The breakfast was good thought!
- aldo (10/5): - Perfect location, staff super friendly
- Shiela (8/5): - Clean and quiet property located a 10 minute walk from the train station. Very comfortable bed. Large bathroom. The free breakfast of coffee, toast and buns was a lovely surprise. Basic but comfortable and safe. The check in at a specific time after 4:00 pm and no staff on site was okay for us. I would stay here again.
- Gnanavel (9/5): Superb -
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