Hotel Sun ha Bacalar
Location: Calle 1 Centro, Bacalar, QROO, 77930, Bacalar, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Scenic Views and Relaxation
Indulge in the rooftop terrace and garden or take a leisurely bike ride. The perfect retreat to soak in the beauty of Bacalar.
Delicious Dining and Cozy Accommodations
Savor local cuisine for breakfast at the cafe, while the cozy guestrooms with modern amenities like LED TVs and rainfall showers ensure a comfortable stay.
Convenience and Hospitality
Experience a seamless stay with complimentary Wi-Fi, onsite parking, and a helpful 24-hour front desk. Let our multilingual staff make your visit memorable.
Discover the enchanting beauty of Bacalar at Hotel Sun ha Bacalar - Book now for an unforgettable experience!
Important Information
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 03:30 PM - Anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Wheelchair accessible
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Rooftop terrace
- Free breakfast (local cuisine)
Rooms Available
-
Comfort Double Room, 2 Double Beds
2 Double Beds
129 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV
Food & Drink - Minibar (fees may apply)
Sleep - Hypo-allergenic bedding
Bathroom - Shower with a rainfall showerhead
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Rainfall showerhead
Guest Reviews
- Lise (10/5): - Great
- Alma (10/5): - Excelente atención y servicio, llegué un poco antes y al ser temporada baja pudieron entregarme una habitación, lo que me permitió tomar un tour temprano que en el mismo hotel tenía. (Empresa ajena al hotel) pasaron por nosotros y nos regresaron
- Regina (2/5): - Mienten. Resulta que no trabajan con expedia y que nuestra reservación no existía. También mienten sobre sus trabajadores, llamamos al hotel para confirmar nuestra reservación y nos atendió Tanya, al siguiente día Tanya no existe. Checamos que el teléfono de la recepción fuera el mismo y en efecto lo era. El personal tiene una actitud terrible y las instalaciones están mal cuidadas. La señora de la recepción nos dijo que ni modo y que buscáramos otro hotel. Que falta de respeto. No hagan reservaciones aquí ya que más opiniones muestran mismas experiencias. Hasta otros hoteles saben sobre lo que hace el Sun Ha.
- SAUL EDDEL (4/5): - El hotel esta descuidado, la piscina a medio llenar con evidente falta de mantenimiento. El primer dia q llegamos no funcionaba el aire acondicionado. Nos pidieron un taxi para regresar al aeropuerto con una tarifa fija y al llegar resulta que debiamos pagar mucho más. Es una lástima, Bacalar es precioso pero en general dejan muy mala experiencia
- Roberto Carlos (10/5): - El trato del personal excepcional
- Julianna (10/5): - Great area right across from lagoon, free breakfast. This property seems as it’s family owned, same faces everyday. Really enjoyed it here.
- Rolando (10/5): EXCELNTE UBICACION e INSTALACIONES - Excelente hotel a 50 mts de la alguna. Enfrente un rest de gran calidad. Te dan toallas para alberca o para la laguna. Desayuno EXCELENTE Grátis en la mañana, solo que dura 1 1/2 de 8 a 9:30 am Teníamos una habitación y por $ 300.00 pesos más nos dieron una MAS gde
- Floriane (2/5): - La dame de l’accueil était très très désagréable… c’est la première fois que je rencontre une personne si peu aimable.
- Isabel (8/5): - La ubicación es excelente porque puedes moverte al Centro caminando y el Balneario municipal está prácticamente enfrente
- Joseph (10/5): - When we visit Bacalar again we will definitely stay here again. All of the staff were extremely friendly and helpful. The room was very nice and the bed was comfortable. Beautiful rooftop terrace with hammocks and loungers to look out over the blue water. Breakfast was very good as well. We would highly recommend this hotel.
- Andrea (2/5): - I have no idea how any of this went because the hotel never got my reservation from Expedia. We drove 5 hours from Cancun only to be told that we didn’t have a hotel room. The staff was rude and unhelpful and basically said it wasn’t their problem. We had to scramble to find another room at 9p while being exhausted from a 17 hour day of travel.
- Gilberto (10/5): - Nice place! Well located! Vero friendly staff! Love it
- Michel (10/5): Great place to stay - Beautiful cozy hotel in front of lagoon, excellent service, great breakfast included, excellent host, highly recommend.
- Zlatka (8/5): - Nice location, friendly staff, beautiful top terrace with a view.
- Eduardo (10/5): Excelente estancia de fin de semana - Todo muy bien. Súper amables en el servicio. Muy limpio, cómodo y buen desayuno. Definitivamente consideraría volver.
- Verified traveler (10/5): - Friendly staff
- Verified traveler (10/5): - I shure did like the hotel.
Staf are very happy and respekfull.
Breakfest was exelent.
- Verified traveler (6/5): - This place is decent but way overpriced for what it offers.
- Verified traveler (10/5): - The location was great. Easy to walk everywhere. Breakfast was included and made to order. Staff was extremely helpful and friendly. Room was very comfortable
- Vera_D (8/5): - Nice, new small hotel in Bacalar. Good location and a very charming roof top terrace ,)
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