The Townhouse Hotel

Location: 99 High Street, Arbroath, gb

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Lift / Elevator
• Luggage storage
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Kid meals
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• Broadcast Live sport events
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Internet access
• Housekeeping on request
• Wine release events
• Vegetarian menu options available

Rooms Available

• Standard Room

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Daily housekeeping, heating, and portable fan

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No cribs (infant beds)
  • Portable fan
  • Bedsheets provided

• Double Room

  A TV, free Wi-Fi, and tea/coffee making facilities feature in this room with an private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Twin Room

  A compact room with a large private bathroom specifically designed for disabled functionality, including assistance alarm. This room comes with a TV, free Wi-Fi, and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Karina (7/5): Günstig aber laut - Preislich sehr gut, Personal war sehr freundlich und hilfsbereit! Hotelzimmer schon in die Jahre gekommen und das Gebäude sehr hellhörig. Man hört die Nachbarzimmer durch und die Stockwerke drüber hört man laufen. Es liegen Ohrstöpsel bereit wegen der Möwen....
• Diane (8/5): Great stay, staff were lovely - Convenient to centre and theatre
• Mchodgson (1/5): - Booking changed the date I actually wanted and won't refund I'm £75 down for nothing
• jennifer (10/5): - Location good. Food very good . Staff lovely. Parking in car park - close by but parking on street outside restricted . Didn’t spoil the stay . Would stay there again .
• White (10/5): -
• Michael (8/5): -
• Lesley (10/5): 100% spot on - The location for us was perfect & the staff was excellent, they were always smiling & they interacted with us with ease & nothing was too much of a issue if ypu requested anthing. Everything was perfect for us
• Burkhard (5/5): -
• Colin (10/5): - The food was excellent and the staff could not do enough for us. Should be listed as 4 star. Nothing to dislike.
• Arthur (10/5): Excellent...! - Welcoming, comfortable, warm, a great sleep and great food. Excellent.
• Anthony (9/5): -
• Stephanie (9/5): -
• Linda (7/5): - Staff so friendly and helpful. Comfortable bed. Great location. Water not hot enough to shower or bath both in afternoon and morning.
• Gillian (10/5): Short break in Arbroath - This hotel is right in the centre of Arbroath and a lovely wee find with an extremely busy restaraunt with great vibes. Food was very tasty and well presented, room was very comfortable with all amenities, definitely come back and recommend. Nothing at all.
• stephen (10/5): Great place - Everything .The staff are welcoming they are great Nothing
• Stefania (9/5): -
• Ash Christine (10/5): - Everything
• Annemarie (7/5): Voor een paar nachten, prima - Goede prijs-kwaliteit verhouding, lekker eten, aardig personeel. Kan wel een opfrisser gebruiken. Het is erg gehorig. Je kan soms letterlijk verstaan wat er in de kamer naast of boven je gebeurt. Er was gezorgd voor oordopjes op de nachtkastjes, maar dat vind ik niet fijn slapen.
• Lauren (9/5): Charming Hotel - Great Staff! - The staff were very nice upon arrival & the bar. Located a small walk from a free car park. Easier to find if you set your maps for the car park instead of the hotel itself - tried sending me up one way roads. Room was a nice small double good value for money. It is an old building so expect to hear some noise. Room 7 had the squeakiest bed which drove me nuts. The tap in the bathroom sink needs replaced asap it’s well worn.
• Colin (7/5): -
• Maxine (8/5): -
• Matthew (9/5): Great night's stay - The room was cosy and the restaurant and bar in the hotel was top tier. Very friendly staff. Near the theatre. Conveniently located. One of the spoons in hotel was quite dirty and the floor boards are quite creaky. Thin walls also mean sound can come through when trying to sleep
• Lynne (8/5): - The staff were super friendly and helpful. One female member of staff in particular couldn't do enough for us. I didn't get her name sadly. The view from our room but it's wasn't a problem.
• ross (9/5): -
• Derek (7/5): Adequate, but bed nothing special and room was clean, bathroom set up were for disabled access (although we aren’t) v, a - Location perfect for purpose Smells like a chippy when you enter as it’s a restaurant in ground floor
• Frederick (7/5): The friendliness of he staff out trumped any misgiving about the stay. - The staff were extremely pleasant and friendly. I really didn’t like entering the hotel via the restaurant, but the restaurant workers accepted us and always greeted us. The double bed was too small for two people. As implied above, I found it uncomfortable entering the hotel through the restaurant, passing by the customers eating at the tables.
• Dave (9/5): -
• Francesco (9/5): -
• Léna (7/5): Pas idéal pour bien dormir - Chambre correcte, propre. Personnel souriant et aimable : ils ont accepté que nous laissions nos bagages dans l’hôtel après le check-out, ce qui était très utile et gentil de leur part. Il n’y a vraiment aucune insonorisation dans les chambres. Notre voisin de chambre a regardé la télé jusqu’à 22h30 et à partir de 7h le lendemain matin, ce qui était raisonnable et dans son droit, mais nous entendions la télé comme si nous étions avec lui dans la chambre, ce qui était très dérangeant (nous pouvions vraiment entendre distinctement chaque phrase prononcée par le présentateur télé). Outre la télé, nous entendions le sol craquer, et beaucoup d‘autres bruits. De plus, malgré une température extérieure de 10 degrés et aucun chauffage dans la chambre, il faisait très chaud à l’intérieur. Nous n’avons pas très bien dormi.
• Nelissa (10/5): A clean and tidy place - Its in the center of town None
• Kimberley (6/5): - Location and staff were absolutely lovely! The walls are so thin me and my daughter struggled to sleep each night as could hear every conversation in the next rooms, could hear the next rooms snoring, going to the toilet, showering, didnt feel like there was any privacy as everyone could hear everything.
• Stephen (7/5): Lovely staff but noisiest hotel we’ve ever stayed in. - Location and breakfast Lumpy bed
• Clifton (8/5): 3 day stay - Comfortable bed but needs tightening as very squeaky when you roll over. staff were very polite and attentive. Shower door jammed and wouldn't move easily. Shower head needs replacing as it leaked at the rose head. Weak flow rate.
• Maureen (10/5): - Everything N/A
• McCormack (8/5): - Exceptional staff. Great location in town Nothing bad to say
• Iris (8/5): -
• Jörg (9/5): -
• Anjali (7/5): Was ok but would not stay again - Location Beds too soft, shower tray leaking all over bathroom, tv not working, no WiFi
• JustTheScotsWummin (4/5): -
• Anne (9/5): Happy Customer. - The staff are excellent. Very friendly and can't do enough for you. Food is lovely and plentiful. Will stay again as have family in Arbroath. Handy for bus station. Bathroom needs updating. Would have liked a walk in shower as I am older and found it difficult climbing into the bath to shower.
• Rachel (9/5): - Very friendly helpful staff. Clean facilities, good location
• K8CB (8/5): Good value rooms, great staff - The room was very clean, the staff were lovely and friendly. The bedding was beautifully clean, fresh and smelled good. The bed was less than comfortable, the pillows old and flat. The tiles on the bathroom floor are broken in room 4 and dangerous as they can cut your feet. The bathmat provided needed replacing as it had frayed edges with threads that stuck to your feet!
• Foteini (10/5): -
• Connie (10/5): - It was clean and homely, the staff were lovely
• Elizabeth (9/5): - Good location. Relaxed eating and bar area. Excellent staff. Very good food. Easy check in.
• janice (10/5): - Friendly and professional staff Good food. Nice clean rooms Nothing
• john (7/5): Short & sweet - It felt comfortable on the place & the staff were very attentive Size of bedroom
• Nicola (10/5): Excellent - This was the second time I have stayed at the Townhouse and both times, staff have been amazing,
• Steven (9/5): A great place to stay in the centre of Arbroath. - It was wonderfully located right in the centre of Arbroath.
• karen (9/5): - Staff were so friendly and helpful. Ideal location for the Webster Theatre.
• Powel-Jones (9/5): -
• Panda (9/5): Most excellenty - The breakfast was most excellenty, well cooked and nicely presented. The staff aren't corporate robots, programmed to be 'nice'. They're real people, who one can chat to. The one way system in Arbroath is challenging unless you have a sat nav, but it was entertaining.
• Steve (10/5): Great - Location was perfect The bed was a little soft for me
• Susan (9/5): The Townhouse - Very high standard of cleanliness and comfortable bed. The staff were all very friendly and helpful. Food good too. Nothing.
• Karen (10/5): Lovely little hotel - The staff were lovely and friendly. We had a slight problem with our room which was sorted quickly and efficiently. Nothing!
• Boetti (8/5): - Le personnel était très aimable. Bon rapport qualité prix. Bon emplacement.
• Colin (6/5): Great staff. - Location Basic, tired
• Lynne (9/5): Really nice. - Staff were so so lovely. Good location. Clean. Good value. Nothing.
• Peter (9/5): Nice place, good location, great food, staff very helpful. - Good location Rooms need updating
• Jane (6/5): Very lumpy bed, old feather pillows and terrible noise from other rooms. I could hear people speak - Excellent staff, location, effort taken with rooms but bath had big rusty fittings. Zero sound insulation, I could hear my neighbour speak, snore and fart. I had a terrible sleep. The floors creak so badly too.
• Susan (7/5): - Staff are all really excellent The fabric of the building and furniture are all a bit tatty
• Donna (10/5): - Very nice warm welcome from a member of staff
• Maureen (10/5): -
• Lisa (8/5): - Very welcoming, clean, excellent breakfast I personally didn't find the bed very comfortable but could just be me
• George (9/5): - Great hotel breakfast was good Rooms a bit dated but very clean and comfortable
• avril (8/5): Stay was OK, - Breakfast was good. When we got up in the morning we had no water for a shower,or to wash our face,which wasn't good.ok,
• Colin (8/5): Pity about the noise,overall ok,staff are great. - Breakfast good,location good Room was very noisy, sounded like we were close to the boiler,2nd floor, room 6.Stayed there in September last year and was impressed so we returned, sink plug was jammed closed but that wouldn't stop me staying there,hardly a major issue but noise in the room was excessive.
• Robert (10/5): Very pleasant and enjoyable. - The staff were lovely helpful and pleasant. Our room was clean and fresh. Food in the restaurant good. Pity there’s no parking but overcame this with free parking available within walking distance
• Davies (10/5): -
• Mansour (10/5): -
• kat (9/5): If you like good service and good food book this hotel - Staff and food second to none. The mattress and pillows could be better,
• Angela (10/5): Great food, staff were excellent and friendly. Room was spotless. -
• Robert (10/5): Very friendly staff amazing food in the restaurant - The attached Restaurant
• Paul (9/5): Staff were excellent -
• Laura (7/5): - Staff were exceptionally welcoming, helpful and efficient. Darcey greeted us really well :) Food was good and quick service Creaky floorboards in room upstairs The toilet seat was coming off in room 2 and the disabled grips could do with being replaced as they were rusty
• Alicia (10/5): Welcoming and warm in horrible weather . - The staff were welcoming.The room was comfortable and clean, providing tea/coffee. The free wifi was good and had access to TV apps.The bed was also very comfortable. The bathroom was excellent, especially shower, plenty of hot water and pressure. The hotel was an oasis during the worst weather I've experienced in Arbroath Hotel was great, weather not so great.
• Kev (8/5): Lovely accommodation - The staff were polite and welcoming, the rooms were lovely and comfortable. We had a problem with the menu in the evening, four items on the menu weren't being served. The food we settled on was pleasant but very pricey.
• James (8/5): Overall great - Staff were excellent went beyond it to.please and take care of everything .room cleaned fresh every day staff could not do enough for me well done will see you all again soon Poss ibly a wardrobe in the room with doors And drawers for cloths
• Dunkley (10/5): - Grate food amazing people cant watie to return. Very limited on things todo around the town .
• Alan (9/5): - It was handy for the theatre
• suzanne (10/5): -
• Alexander (8/5): Well situated and reasonably priced. - Bed was very comfortable and room was a good size. It would have been helpful to have a menu in your room instead of having to consult their website.
• Peter (9/5): Overall very good, would recommend - Room was very clean, bed was very comfortable and breakfast was great. Nothing of note
• Sandra (8/5): Friendliest staff and delicious food! - Reasonable price Free cocktail each Staff are exceptional- always friendly and helpful We had a delicious dinner and a yummy breakfast Room wasn’t warm and heating didn’t kick in until 5 Bed not comfortable (and bumped my leg on the wooden end several times- although my own fault not paying attention) Quite noisy- you could hear people moving in other rooms To be fair, for what we paid, it was fine
• Maureen (10/5): -
• Sharon McLuckie (10/5): Great priced rooms - Staff were all very helpful and attentive. Nothing was an issue. The room was large and the bed comfortable. The squeaky floorboards. But it's an old building so to be expected.
• Fiona (5/5): Good location but a very tired room! - The location, friendly staff, free cocktail The room was very cold, the bathroom had lots of rust on the fittings and cups for coffee still had rings on from previous guest. There was lots of noise on floorboards from other guests and people talking next door (not loudly but well were so thin, you could hear conversations easily). The bed felt like a small double and very soft.
• Kerri-Ann (10/5): -
• Kris (7/5): Good value for a work trip - Staff were lovely and very attentive. Great location too. The bed was extremely soft and uncomfortable.
• Margaret (10/5): - The hotel was fantastic plus the staff were exelent it was that gd wee stayed another night we shall defianaty return also the food was delish. There was nothing to say we didnt like .
• LEONARDO (9/5): - Equipe muito atenciosa! Perto de tudo, fácil acesso, da pra fazer tudo a pé! Gostei. Os quartos da mesma categoria não possuem o mesmo tamanho, ficamos em um quarto maior do que o que meus amigos ficaram pagando o mesmo preço.
• Annie (10/5): -
• Thora (8/5): -
• Elaine (9/5): - Comfortable Slight problem with internet but got it fixed straight away.
• Peter (8/5): - Everything else Bed to small would prefer at best a king size room could accommodate no problem
• Gatti (10/5): - Always a good stay at the Townhouse. Great staff, great food, great location. Nothing
• Jean (10/5): Thank you for a wonderful stay - Staff were cheerful and brilliant. Gluten free options on the menus were appreciated. Didn’t like sports on the tele. Glad there was no sound.
• Cliff (9/5): - From the outside hotel didn't appear to be very appealing. However on entry I found the staff extremely helpful and efficient. They were most considerate in all they did. All mealsls were excellent. I had a very enjoyable stay
• Peter (10/5): Overall, an excellent hotel with very friendly helpful staff. - Staff were delightful and location excellent The beds couple have been better
• GORDON (9/5): Very comfortable and value for money. - All the staff were very friendly and helpful. Breakfast was really excellent. Comfortable room and large very clean bathroom. Lift was super-quick to call. Excellent cocktail list. Room was a little too warm. Bathroom was a little dated, but adequate.

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