Residence Inn by Marriott Louisville East/Oxmoor

Location: 401 Bullitt Lane, Louisville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Evening entertainment
• Lower bathroom sink
• Salt-water pool
• Outdoor furniture
• Fruits
• Pet bowls
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Mobile app for room service
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Wine release events
• Reception hall
• Secured parking
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Suite, 1 Bedroom (Hearing Accessible)

  1 King Bed and 1 Double Sofa Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LED TV with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels

  Practical - Sofa bed, iron/ironing board, and desk; cribs (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Low-height view port in door

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Oven
  • Stovetop
  • Sofa bed
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  1 King Bed and 1 Double Sofa Bed

  423 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LED TV with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels

  Practical - Sofa bed, iron/ironing board, and desk; cribs (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Low-height view port in door

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Oven
  • Stovetop
  • Sofa bed
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Suite, 1 Bedroom (Hearing Accessible)

  2 Queen Beds and 1 Double Sofa Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LED TV with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, designer toiletries, a hair dryer, and towels

  Practical - Sofa bed, iron/ironing board, and desk; cribs (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Low-height view port in door

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Oven
  • Stovetop
  • Sofa bed
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Suite, 1 Bedroom

  2 Queen Beds and 1 Double Sofa Bed

  423 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LED TV with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a hydromassage showerhead

  Practical - Iron/ironing board, double sofa bed, and sofa bed; cribs (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Low-height electrical outlets in bathroom

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Oven
  • Stovetop
  • Sofa bed
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Suite, 1 Bedroom

  1 King Bed and 1 Double Sofa Bed

  423 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LED TV with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a hydromassage showerhead

  Practical - Iron/ironing board, double sofa bed, and sofa bed; cribs (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Low-height electrical outlets in bathroom

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Oven
  • Stovetop
  • Sofa bed
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• 1 Bedroom Executive Suite, King, Sofa bed

  The suite features air conditioning.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning

• King Studio with Sofa Bed

  This air-conditioned studio is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

• One-Bedroom Suite with Two Queen Beds and Sofa Bed

  The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, heating and a flat-screen TV with streaming services. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

• One-Bedroom King Suite with Sofa Bed

  The suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, heating and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

• Two-Bedroom Suite

  The spacious suite has 2 bedrooms and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, heating and a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

Guest Reviews

• Cherri (8/5): Friendly and clean establishment. Enjoyed stay - Staff friendly
• Rebecca (10/5): Would definitely stay again - Clean and comfortable rooms N/a
• Cyrus (10/5): - Excellent
• Nicholas (9/5): - Breakfast
• Luis (10/5): -
• amanda (10/5): -
• Virginia (10/5): -
• Vincent (9/5): - Great hotel! The pool was very cold.
• 107brandya (10/5): Best hotel in Louisville with an amazing staff - We had a long 3 month stay here due to a fire at our home. This place quickly became our home away from home. Julie, Nikkie, and Brittany along with the other people at the front desk were amazing. It seemed like no matter what I need the answer was yes. And living in a hotel with a 7 year old is challenging but they were so kind and hospitable to our whole family. They even helped out with my daughter's birth scavenger hunt. The breakfast daily was amazing. And the two wonderfully kind ladies who worked the breakfast bar when so awesome! They deserve a raise and kudos. Every day Maria would ask about my daughter and often sent chocolate milk or some other goodie for her. The housekeeping staff were friendly and kind as well. And not only is the staff AMAZING but the room and hotel were always clean and comfortable.
• Daniel (10/5): - We had a very nice stay. The room was everything we expected.
• Marinela (10/5): One of the best! - It’s was modern, clean, plenty to do with pool hours open late Nothing
• Yaser (8/5): - أقمنا في هذا الفندق ليلة واحدة فقط للراحة خلال رحلتنا من شيكاغو إلى جاتلينبرغ (جبال سموكي). موقع الفندق ممتاز؛ حيث يقع بجوار عدد من المطاعم ومول صغير، وتتميز المنطقة بالهدوء والأمان. كما أن أغلب نزلاء الفندق من المسافرين نظرًا لقربه من الطريق السريع I-64. كنا ثلاثة أشخاص وأقمنا في وحدة تتكون من غرفة نوم وصالة. تحتوي الغرفة على سرير كبير يتسع لشخصين، وفي الصالة أريكة تتحول إلى سرير، بالإضافة إلى حمام واحد. الوحدة مجهزة بغسالة صحون، ميكرويف، وأدوات مطبخ أساسية. الفندق والأثاث حديثان ونظيفان. كما تتوفر غسالة ملابس مشتركة في لوبي الفندق. المواقف مجانيه ومتوفره. انصح دائما إذا لديك سفره إلى امريكا وترغب ان يكون حجزك مضمون احجز مباشره من الفندق افضل من بوكينق. مستوى النظافة في الفندق كان دون التوقعات؛ حيث لاحظنا وجود شعر كلاب على ملابسنا بعد الجلوس على الأريكة، مما يدل على ضعف التنظيف. وجبة الإفطار كانت محدودة للغاية من حيث الخيارات، ولم تكن لذيذة. كما أن نظافة منطقة الإفطار لم تكن بالمستوى المطلوب. الشيء الإيجابي الوحيد في الإفطار كان القهوة، والتي كانت مميزة ولذيذة جدًا
• Janet (10/5): - Great clean property with wonderful rooms and friendly staff. Amazing breakfast!
• DannysDiamond (10/5): Excellent stay! Very clean, conveniently located, all around A+ - We stayed for 7 days as part of my daughter’s sports tournament. We travel frequently for sports, and this was by far our most pleasant stay of all the various hotel stays we’ve had in the past 4 or 5 months. Impeccably clean room and common spaces, attentive staff, well-stocked breakfast with lots of variety, and unexpectedly, an “evening kickback” menu on some evenings. Very conveniently located, and we actually hated to leave when it was time to travel to our next tournament destination. We will definitely book again when we are back in Louisville again next summer!
• topblonde2018 (10/5): EXCELLENT!!! - My favorite place to stay in Louisville. The rooms are comfortable, super clean and fresh, and the staff always smiling and friendly. The complimentary breakfast and mid-week dinners offer anything and everything you would want. Special thanks to Marie, Malonny and Victor for keeping everything fresh and delicious! If you’re heading to Louisville for business or pleasure, STAY HERE!
• Rosalie (10/5): -
• Judith (9/5): -
• terrypG3078KA (10/5): The BEST Residence Inn ever - I stay at several hotels for business and for vacations with my family. I have stayed at several Residence Inn’s but there is one that takes customer service to a whole new level from the General Manager, Chris, to the dinner host, Victor, and their secret weapon, JULIE who makes sure you are taken care off. I am so very impressed. I am an older female on a strict diet and even tighter budget. Julie made sure I had my gatorade Zero and coke zero in my refrigerator getting cold while I was flying in. That is just one example of their customer service. The night front desk attendant made coffee at 4 a.m. for early risers. If other hotels realized just how important that is, they would DO IT!. The location is perfect in that there are restaurants right outside the door and a safe walking place at the upscale mall next door. The workout room is clean and well equipped. The breakfast covers almost any diet restriction. The evening light supper works well if you do not want to go out for dinner and Victor is the perfect host. The upkeep of the hotel is current. The workers get it when it comes to over the top service and I know that trickles down from above. Congratulations, Chris for impressing me once again!
• John Paul (10/5): - Great staff clean facility! Friendly and hospitable
• Brad (10/5): - Great stay!9
• S4855TMtiffanys (10/5): Great Place & Staff - Julie (manager) and her staff were wonderful. They were very friendly and accommodating. We needed some extra towels and bedding, and they brought it up within minutes. The rooms are nice and well laid out. We had a large group and Julie helped get us exactly what we needed for a great price. We will definitely stay here again. Highly recommend the hotel and all the staff.
• H3330CMbarbr (10/5): Great Place to stay! Julie is amazing. - The most excellent customer service I have ever received!!! Julie was wonderful in accommodating me and my family in working around to help get us the room we needed. And the hotel is all-around top notch. Definitely stay here if you need a place in Louisville.
• Adolphe (10/5): Exceptional -
• Cierra (10/5): - .
• ohiolovestotravel17 (10/5): Great Stay, Great Location - We stayed here for a weekend due to a competition at the Louisville Expo Center. It turned out to be a great location as it was only about 15 minutes away and very close to multiple restaurants and the mall, so there was plenty to do when we weren't at the competition. The hotel was very clean and the staff were nice and helpful. We had a one bedroom and it was quite comfortable. Having a full kitchen was really nice. The breakfast was nice to have a well! Free parking!! The pool was great but highly chlorinated, so bring eye drops.
• A565REcarolec (10/5): Excellent experience - Excellent customer service by all employees encountered. Chris, the manager was a pleasure. Rooms were very clean. The continental breakfast was wonderful and had many options to chose from. I have stayed here before and will definitely return here again.
• Gee (9/5): It was a very safe and comfortable stay. - Personally I didn't care for the sausage and scrambled eggs but I appreciate that except for a full service restaurant it was as one would expect.
• Lindsay (10/5): Exceptional -
• Bret (10/5): Exceptional -
• Tonya (8/5): Good but not wow factor - The room was a bit smaller than I expected but still very nice. It was a bit crowded outside in the fire pit area and pool which was disappointing especially since the fire pit had a cage in it and the picture of roasting marshmallows was inconsistent with our experience. But overall they had a good time.
• Ira (10/5): - We liked everything
• Ashley (2/5): - Submitted with the date I needed but generated the day I booked. Our $250, highly upset. Even double checked everything before submitting, confirmation had wrong date
• Myasia (10/5): Exceptional -
• agrmsu (10/5): Great hotel, clean location, staff treat you like family. - I've stayed with the folks at this hotel for two weeks every year since it opened, I organize a large group during the Farm Machinery Show and the management and staff are top notch. The hotel is always clean, staff is always friendly, and the breakfast and dinner meals are always delicious. It is by far my favorite hotel I work with in my yearly routine. It says a lot that I see the same faces in the staff every year, very few hotels I work with and stay with can keep staff, I think it's a big deal that there appears to be no turnover. They make my choice to stay with them easy.
• Angela (10/5): - We had a very nice visit. Everyone was super nice and helpful.
• Brent (8/5): - Comfortable clean room. Staff was friendly and helpful.
• Aaron (10/5): Exceptional -
• Seth (9/5): Superb -
• jscottjoplin (10/5): A Great Residence Inn - We have been staying at this Residence Inn for years and it is still a great Residence Inn. From the friendly and helpful front desk - - a shout out to Turquoise who was terrific - - to the breakfast staff, everyone who works at the hotel does a wonderful job. And, the hotel seems to have been spiffed up since we were there in April. Our go to hotel in Louisville.
• Curiosity207455 (10/5): Amazing - This place is amazing and the staff are great! The food was amazing and Julie, Chris and Brittany were fantastic to work with! The suite was super clean and worked great for us and our pups! I will be staying here every time I come into town! Thank you all so much for the wonderful hospitality!
• Chasnas (10/5): Best hotel stay ever! - This is by far the best hotel we have ever stayed at (all over the world)! This is how service and quality should be. The hotel, rooms and grounds were clean. ALL the staff were kind, helpful and knowledgeable. The breakfast staff and hotel management went above and beyond to accommodate our allergy needs. There is an ease and peace to the place that helps you rest well. We WILL absolutely stay here again if ever in the area.
• Lauren (10/5): Awesome! - We loved our stay! Our room was great and the staff was super friendly! The complimentary breakfast was great too!
• Dennis (10/5): - Good
• K1318ZGlaural (10/5): The perfect hotel for our weekend away - We had THE BEST weekend at the Residence Inn Louisville East/Oxmoor! The staff was great, super friendly and very accomodating! Big thank you to Brittany and Danielle for being so sweet, courteous, and able to answer all of our questions! The room we stayed in was a two bedroom/two bathroom suite, and it was fantastic! It had a full kitchen, a pull out couch, and the beds were so comfortable! Everyone loved the warm pool, and the fire pit was the perfect unwind after all the fun at the pool! The breakfast was delish, and the kids enjoyed exploring the large lobby/breakfast area. The adults and kids in our group all had a blast! It was the perfect hotel for a quick weekend getaway, but would also be very comfortable for a longer stay, and we will definiyely be returning! I highly recommend this hotel!
• Leslie (8/5): Good one night stay - Good location and friendly desk workers. Pillows are especially flat- ask for extra!
• H6965WWjenf (8/5): Full kitchen and great customer service - Our room was perfect with a full kitchen and a big modern shower! The AC went out in our room so it got pretty toasty in there, but the staff was highly accommodating and helpful! Their customer service was above and beyond what we expected! Even though they weren't able to fix the AC while we were there for the stay, they refunded us fully for the inconvenience. They were very helpful and apologetic for the hassle. Highly recommend this hotel for the full kitchen and great staff!
• Bertman (10/5): Nice facilities, friendly staff - We loved this hotel. Maybe the best Residence Inn we have stayed in. Excellent guest facilities and nice, friendly staff. We loved Victor, the breakfast room attendant. Such a nice, friendly guy. Marriott should use him as a role model for other employees in that same position.
• topblonde2018 (10/5): The Perfect Stay! - Spent a very rainy weekend in Louisville, but the entire staff, especially the Front Desk, had amazing “sunshiney” personalities that made you forget about the rain! The Breakfast Staff was so accommodating, continually cleaning and replenishing all items. Our room was perfect and spotless! I’d say this hotel is the perfect place to stay on your next visit to Louisville! And very convenient to everything we needed! Thank you to ALL!
• sarahq282 (10/5): Not just a hotel, a family - I recently stayed at the Residence Inn at Oxmoor after being notified my mother was in the hospital. I booked the room for a week but ended up staying almost three weeks. In that time, I got to know a number of the staff who were very kind to me, making me feel like family staying in their home. The facility is clean, comfortable, and their nightly complementary dinners were really a nice bonus. I had to extend my stay twice which was easy. In addition, I had an issue on the first night of my stay. I mentioned this to the staff the next morning, and was immediately met with both an apology AND a discount on my room for the night. In business, its not about having issues or not having issues, its about how those issues are addressed by the staff. The staff in this hotel are amazing and its clear they all enjoy their work. From the front desk folks who great you with a smile each time you walk in the lobby, to the housekeepers, to the folks who work the food area, each are really happy to be there. This kindness and caring was really helpful, given the reason I was there and a couple of people really stood out. Julie works mornings and, after learning why I was staying there, asked me each morning how my mother was doing and if there was progress in her recovery. That small gesture really helped start my day off nicely given what I was dealing with. Each day, her smile helped make things just a little easier on me which really was a comfort. The other was the housekeeping staff. In hotels, we all know that we have to be mindful of leaving valuables out as not everyone is honest and things can go missing. One morning, in my absentminded state, I left an obviously expensive necklace laying on the bedside table. I didn't even realize I had forgotten it until I returned to the room that evening. When I walked in, I noticed the room had been cleaned and the trash taken out. I walked into the bedroom to take off my jewelry and panicked when I realized my necklace wasn't on my neck. I realized then I had forgotten to put it on and was terrified that since housekeeping had come, it was gone. I looked over at the table where I had kept it, and, not only was it still there, it was in the shape of a heart. Again, this small gesture that showed these folks really cared about their guests made my stay feel more like being at a family member's home as opposed to a hotel. The folks in this hotel really are amazing and from now on, this is the ONLY place I will stay while in Louisville.
• Gregg (10/5): - Close to the mall in a quiet area by the highway.
• usgolftravel2014 (10/5): I can see why this is the top hotel in Louisville - Can't speak highly enough about my stay at the Oxmoor Residence Inn. Location is excellent - in the heart of St. Matt's with easy accessibility to the waterson expressway, I-64, Shelbyville road, the Oxmoor and St. Matt's malls, etc. Hotel is nestled in a quiet and safe part of a business park so it was never loud or difficult to unwind at night. Hotel is quiet and never had any noise concerns. Plenty of well-lit parking. The rooms are VERY spacious and are quite comfortable. My suite had an excellent kitchen (large refrigerator, burners, microwave, dishwasher, lots of counter space) with plenty of pots/pans/utensils/plates/glassware for all of your hosting and cooking needs. I also had a nice comfortable sitting area/couch as well as plenty of desk room in addition to a large 60' TV that swiveled to face both my bed and the "living room area". LOTS of outlets all throughout the room. The pillows and bed were extremely comfortable and the linens were clean, fresh, and crisp. My suite also had a spacious closet as well as several drawers and a sturdy place to open your large check-in to facilitate unpacking. The bathroom was bright, modern, and clean. The shower was excellent with great water pressure and the provided shower products were refreshing. I genuinely wish I had that shower at home - it was so roomy, the water was always plenty warm, and the glass sliding doors was a nice touch. The room felt new and fresh and didn't have any weird smells or stains. My only complaint would be that in the room, there was the occasional stray hair in the shower or in the living room chairs when I checked in - would recommend a little better attention to detail. But by no means was the room dirty or unpleasant - it was excellent. Front desk staff by and large were very warm and welcoming. There's a large communal lobby area with TV's and the breakfast was warm, filling, and surprisingly not bad. Coffee was great too for hotel coffee standards. All in all, this is a top notch place to stay in Louisville with easy accessibility to downtown and all throughout the east end. Extremely competitive prices for how roomy and comfortable the suites are. Will definitely be returning next time I'm in Louisville.
• Curry (8/5): Very good - The suite was great with table seating. Having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful. Complementary breakfast staff were friendly and helpful. Breakfast had a good assortment, and coffee was fresh and hot. Arrived early around 2:30 and tried to check in early. Was invited to sit in the lobby and wait. I drove around and found things to do for about an hour. Came back and waited in the lobby at 3:30. Did not get a room until 4:03 after desk clerk called to see if room available. Was then told that it had been ready for a while but not "entered in the system."
• BlueEyesWD (10/5): Top 20 of thousands of hotels visited - There is a great reason this is the highest rated hotel in Louisville on TripAdvisor, they fully deserve it! Every aspect of this property is outstanding: friendliness, cleanliness, safe area, location/nearby things to do. When you stay there you will quickly see why, this property does not have a hotel staff, it is more like a family that CARES tremendously for each other AND its guests. The property is a few years old but looks new because the team there takes incredibly good care of the facility because they CARE, which I believe trickles down also to the guests respect and behavior. Marriott needs to do a case study on this property’s soul which is its outstanding team bottom to top and apply it everywhere!
• Monica (9/5): Superb -
• Vega (10/5): - Great
• L4572GSjonathanb (10/5): Thank you Brittany for looking out for the hotel guests! - We have stayed at this Residence Inn several times during the past year and found it an excellent hotel. In June on check in, the supervisor Brittany Ebrecht was sensitive to the fact that several high school basketball teams were staying at the hotel at the same time, about which we were unaware. She made sure that we stayed on a floor away from them in case there was a noise issue (there wasn't but I appreciated the anticipation and preemptive action). On the first night of a subsequent and recent 2 day stay, an odor from recent painting was noted in the room about which I complained. Brittany Ebrecht immediately understood my concern and promptly switched our room with appropriate apologies for the inconvenience. It is great to know that Brittany is sensitive and accommodating to the needs of the customers. It is because of her genuine interest in her hotel guests that we have made reservations for another stay in August.
• geoslaton (10/5): Highly Recommended! - What a nice and comfortable property! Everything was satisfactory - the cleanliness, the comfortable bed, the room and bathroom, the very affable and helpful staff. delicious coffee in the morning as well as a sumptuous breakfast. If I travel again to Louisville, I’ll plan to stay here again!
• Leslie (10/5): Exceptional -
• SamMarsh-1529 (6/5): Something changed.... - This used to be a once GREAT hotel. Sadly, something has changed. First and foremost, there is a serious lack of presence at the front desk. Rarely is there anyone standing up there waiting to serve the guests. They are most often behind the closed door. Why? This leaves guests feeling unwelcome and unimportant. Second, cleaning is not what it used to be. Hallways were not vacuumed during our entire 5 day stay. Garbage cans in the hallways were overflowing daily. Elevators were not mopped. Third, housekeeping is nonexistent. If I'm going to service my own room with the towels hung on more door.... I feel like I should get something in return- perhaps points added to my account. On the plus side, rooms are spacious, and beds are comfortable. Breakfast was good and the evening dinner was a nice surprise. The gentleman in charge of both of these was a true gem!
• ColleenJ98 (10/5): Great location and place to stay in Louisville - Recently stayed here for 2 nights in a King studio for a business trip. The location is very convenient even though I was working near the airport. It is located near many restaurants and grocery stores and I thought easy driving distance to downtown as well. The hotel is very new so everything was clean and in excellent condition. I loved to walk in shower and the kitchen was well stocked. The bed was super comfortable and the halls were quiet so I got the best sleep! I also loved they offered a full breakfast in the morning. The staff greeted every guest and made sure everyone had what they needed. They were friendly and made me look forward to breakfast! I also used the workout room which was great as well. Sometimes equipment at hotels is not good but I felt this had just about everything I needed to do a decent workout while traveling. And I was the only one in the room at 6am which is rare.
• Kimberly (10/5): Wonderful ! - Absolutely beautiful! Rooms are extremely comfortable, clean and nicely decorated! The entire place is amazing!
• William (9/5): Superb -
• Kayla (10/5): - Very Nice!
• Jim (9/5): Super - Really fine quality and very clean.Very professional staff. Nothing
• Pedro (10/5): - Excellent location near stores restaurants and hanging out places
• Anthony (10/5): - Room was comfortable and spacious
• brittany (10/5): - The heated pool was great for my family
• MARLEEN (10/5): - Friendly and helpful staff. Clean, roomy and quiet suite!
• David (8/5): Very nice hotel, would visit again - Everything was amazing with our stay, only two things we didn't like: the water pressure in our shower was low and the dishwasher in our room didn't want to work. But regardless, the staff and facilities were very friendly and well taken care of, respectively
• G. E. (8/5): - This is a really nice place, my family really liked it, the breakfast is really really good but the second floor hallways are in need of repair or cleaning, the walls are stained, the second floor just don’t represent the rest of the hotel image.
• Tim (8/5): - Only issue I had was getting my room cleaned
• David (10/5): Easy location and great staff - Staff was very helpful and the breakfast was well laid out. There is a nice basketball court in the back of the hotel that has a mesh fence surrounding it, enjoyable to play some hoop out there with my son. The TV in the living room area didn't work. We didn't care enough to do anything about it. The one in the bedroom worked fine.
• Laura (10/5): - Very clean, friendly staff, but no one ever at front desk (why I only gave good not excellent on staff & service). Nice amenities. Stayed after a concert. At property less than 12 hours.
• Elexicia (10/5): Exceptional -
• Vernell (8/5): Very good -
• Mark (10/5): - Excellent hotel all around.
• Guadalupe (10/5): Exceptional -
• Jill (10/5): - We were there for a week and every person we dealt with so friendly and helpful. The hotel was so clean and had a nice, subtle smell too! We would return for sure!
• Michael (9/5): Superb -
• Barry (9/5): Superb -
• Deontane (10/5): - Pool had toooo much bleach in it
• Jeff (10/5): Exceptional -
• Bahar (9/5): Superb -
• john (10/5): - The room itself was great The in room coffee pot would not work. We left early and there was no one at the front desk when I came to return my room keys. (5:15 AM) So I just threw them on counter and departed. Check-in was great! Room spacious and comfortable. Do you not provide hair dryers in the room as well? Great location as well.
• Robert (10/5): Exceptional - Very Clean, friendly....great accommodations and location...would seek them out again if ever in the area
• Jacquelyn (10/5): GREAT Louisville hotel!! - We had an AMAZING stay at Residence Inn. The workers are all super friendly and work hard to take care of the guests. Victor from the kitchen area was GREAT!! The room was spacious and comfortable and the hotel was relatively quiet. The reception (dinners) M-W were delicious (salads, chicken tacos, BBQ pulled pork) and getting free drinks was nice as well! Breakfasts were great too! It was nice to have basketball, cornhole, and connect 4 out on the patio. The location is great and was no more than about 15 min from everywhere we visited - Malibu Jack's, Breakout Games escape rooms, Activate!, Louisville zoo, MEGA Caverns ziplines, downtown, The Big Four bridge (If you walk across the bridge into Indiana there is a cool restaurant/bar with Yardgames that was neat to go to!) Overall, this is a great hotel in a great location that I would highly recommend!
• Kevin (10/5): Exceptional -
• Robert (6/5): - Breakfast closed too early for me to have a decent, relaxing meal.
• Yvette (9/5): Superb - What did you think of the breakfast? It was ok. The location was good N/A
• Lisa (10/5): Exceptional -
• Amanda (9/5): It was nice - We enjoyed the look and cleanses of the room and lobby and breakfast area. Breakfast was good both mornings. The pool was not very nice could have been better if it was ready for us before we got in the chemicals were too strong.
• Laura (10/5): Exceptional -
• Reginald (9/5): Superb -
• Gladys (9/5): Excellent Hotel - Everyone was so helpful 😊 I didn’t like my trip was over 😞
• Xavier (10/5): Quiet and clean - Everything Nothing
• Morgan (10/5): amazing - how clean it was
• April (6/5): Good breakfast with poor customer service with check in. - Breakfast was good. Check in was bad. They didn’t know if room was ready. I was asked to wait 3 different times after initial check in. The pool dyed all swim suits white. Asked for towels and they were never delivered
• Randy (10/5): - Love and appreciate the customer service
• Anita (10/5): my stay was absolutely amazing I enjoyed every bit of it - everything was perfect will stay again and again Ms.Denson everything
• Stacy (10/5): Exceptional -

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