Mercure Suzhou Jinji Lake
Location: No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021, Suzhou, CN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Enjoy top-notch facilities including a fitness center, complimentary Wi-Fi, and concierge services. Indulge in a delicious meal at our on-site restaurant or opt for convenient room service. Don't miss out on the delightful buffet breakfast available daily.
Convenient Services
Benefit from dry cleaning, a 24-hour front desk, and luggage storage during your stay. Complimentary self-parking is also provided for your convenience.
Comfortable Accommodations
Relax in one of our 303 air-conditioned rooms with modern amenities like minibars and LCD TVs. Stay connected with free Wi-Fi and enjoy the luxury of private bathrooms with complimentary toiletries. Make a booking now to experience the best of Suzhou at Mercure Suzhou Jinji Lake.
Important Information
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- No single-use plastic straws
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Smoke-free property
- Parking (limited spaces)
- Free self parking
- Housekeeping on request
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Reusable cups only
Rooms Available
-
Superior Room, 2 Twin Beds
2 Twin Beds
Internet - Free WiFi
Entertainment - 52-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
-
Superior Room, 1 King Bed
1 King Bed
269 sq feet
Internet - Free WiFi
Entertainment - 52-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
-
Privilege, Room, 1 King Bed
1 King Bed
463 sq feet
Internet - Free WiFi
Entertainment - 52-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
-
Privilege, Room, 2 Twin Beds
2 Twin Beds
463 sq feet
Internet - Free WiFi
Entertainment - 52-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, 1 King Bed
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - 52-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, 2 Twin Beds
2 Twin Beds
323 sq feet
Internet - Free WiFi
Entertainment - 52-inch LCD TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Cathy (6/5): - The service is not great, you have to ask them for the right things you need.
- Verified traveler (8/5): - 출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
- Dominic (10/5): A good hotel - A good hotel
- Ting Chen (8/5): - 無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
- Sicheng (10/5): - Nice stay
- TAIJIN (8/5): - 난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
- 勝鴻 (10/5): 好到無可挑剔 - 真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
- Matt (4/5): - I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.
- Robbie (4/5): Lovely Hotel - SHOCKINGLY POOR WI-FI - The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
- CHUN MING (8/5): - 蘇州商務旅遊的好地方
- Verified traveler (2/5): - WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
- Connie (10/5): - 整體都還不錯，酒店干淨，舒適，大堂還有咖啡、餅乾，而且離景點都比較近，附近有大型商場，下次有機會還會入住
- Verified traveler (10/5): - フランス系のホテルなのにワインオープナーが置いてない
- Koichi (10/5): 申し分ない条件 - 申し分ない条件。
- Verified traveler (8/5): - 交通の便利も良くコンビニも食事をする所も近くにあり良い
- Ian (8/5): All Excellent Let Down by Poor Internet - Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
- CHANGSHENG (6/5): not recommend - I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
- MIke (8/5): - It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
- Masa (8/5): - Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
- Verified traveler (10/5): Great stay. A new gem! - Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
- Verified traveler (8/5): - Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
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