Lombardo Suites
Location: Victor Hugo 60, Mexico City, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location near Avenida Reforma
Luxurious Amenities
Convenience at its Best
This hotel is a gem nestled just 4 blocks from Mexico City's renowned Avenida Reforma. Enjoy stunning city views from the rooftop garden, stay active at the fitness centre, and stay connected with free Wi-Fi. The convenience continues with laundry services and a short walk to key attractions like the National Museum of Anthropology. The suites at Lombardo are designed for comfort, offering full kitchens, HD TVs, and safes. With housekeeping services and proximity to Antara Shopping Centre, this hotel ensures a seamless stay in Mexico City. Book now for an unforgettable experience!
Important Information
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Solarium
- Grocery deliveries
- Public Bath
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Garage
- Charcoal grill
Rooms Available
-
Suite with Balcony
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key access
-
Executive Suite
1 Queen Bed and 1 Double Sofa Bed
667 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 50+ Mbps
Entertainment - 45-inch Smart TV with cable channels
Food & Drink - Kitchen with microwave, cookware/dishware, coffee/tea maker, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Smart TV
- Blender
- Toaster oven
- Soap
- Freezer
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Loft
This apartment has kitchenware and air conditioning. Depending on availability, your apartment may have balcony (subject to availability)
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Natalia (10/5): Execelente!! - La habitación y la ubicación Todo me gustó
- Juan Pablo (10/5): Comfortable and well located - Excellent service
- Garcia (10/5): - Las habitaciones muy lindas El ruido que se escucha de las otras habitaciones y que no tengan trasporte con un precio acorde a las distancias, sabiendo que están afuera del Bernal deberían tener taxis con tarifas no tan altas.
- William (9/5): -
- JORGE (8/5): Cómoda - Ubicación y limpieza Desayuno muy regular.
- ANGEL (9/5): Un lugar perfecto en la CDMX - Excelente ubicación y muy buena atención. Desayuno decente y el estacionamiento funcional. No funciono bien el agua caliente por unos momentos.
- Robert (7/5): Good value for the location - The room was very nice and clean, and the facility felt safe. The breakfast was okay
- serna (9/5): Comodidad y ubicación - La ubicación y la habitación son excelentes na
- Guest (9/5): -
- Mark (5/5): Convenient - Big room
- Lavrentyj (9/5): -
- Aquino (8/5): - Em personal es muy atento y amable. Las habitaciones estaban limpias y las asean todos los días sin necesidad de que lo pidas. El desayuno es muy básico, cereales, leche, café, frutas y pan de caja, y te ofrecen la preparación de unos huevos con jamón o salchicha. No esta mal pero podría ser mejor.
- grissel (8/5): Cómodo y bien ubicado. - La ubicación es muy buena. El personal muy amable. Excelente limpieza. La descripción decia dos camas, pero en la realidad una de ellas fue un sofá cama.
- Maria Tereza (6/5): -
- Lavrentyj (9/5): Perfecto para viajes de negocio y placer cerca de Polanco - La ubicación y el trato del personal, tiene una muy buena relación costo beneficio, muy recomendable. Algunos detalles de los muebles, pero nada extremo, todo lo demás muy bien.
- Marti (6/5): - Perfect location, close to Polanco 's best attractions, all walking distance Cleanliness was poor
Receptionist on Day 1 could not speak English
- Patricia (6/5): - La ubicación Las instalaciones ya no son muy buenas al igual que la foto.
- Mara (9/5): Gran opción, en un lugar excelente - Ubicación es excelente, estás en pleno Anzures y los maravillosos museos de Chapultepec y cerca hay autobuses, metro y todo tipo de transporte público. El ruido exterior es excesivo algunos días.
El espacio del desayuno es limitado, aunque sirve para charlar con otros huéspedes lo que resulta bastante cálido.
- Shiro (9/5): とても良い、また行きたい。 - チャプルテペク公園まで徒歩10分以内とロケーション良し。
大通りからは少し中なので、車の騒音もそこまできにならない。
部屋も綺麗で、シャワーのお湯も問題なし。 入り口のドアが薄いからか、通路の話し声などが部屋の中に聞けえて来る。繊細な人だと気になるかも。
- Eduardo (5/5): Alto costo en una propiedad que urge de mantenimiento - Ubicación: Es simplemente increíble, sin duda el punto más fuerte del hotel.
Servicio: El personal ofrece un trato excelente, son muy amables y atentos en todo momento. Falta de Mantenimiento General: La propiedad muestra un deterioro evidente que necesita atención urgente; se nota que no se ha invertido en el edificio en mucho tiempo.
Higiene Deficiente: La regadera tenía manchas de años y encontramos pelos de un huésped anterior en las paredes. Es una falta de limpieza profunda inaceptable.
Instalaciones del Baño: La presión del agua es demasiado mala. Además, el diseño es muy incómodo, ya que el acceso a la regadera es a través del área del inodoro.
Relación Calidad-Precio: Es muy baja. A pesar del buen servicio, el estado de la habitación no justifica el costo de la estancia.
- Rocha (5/5): - Está bien ubicado y los empleados son amables. El cuarto olia a feo, no me senti comoda con la limpieza del lugar. Las almohadas y cojines olian a sudor.
- Christian (9/5): Estadía de trabajo cómoda y tranquila - El desayuno es muy rico. El tamaño de la habitación es grande. Muy completo el baño. El gimnasio es un poco básico y la cinta no anda muy bien.
- Fernández (9/5): Buena opción junto a Reforma y Polanco - Amabilidad del personal Mejoraría el espacio para el desayuno, y la variedad del mismo
- Shih (9/5): -
- Lavrentyj (9/5): - La estancia y la ubicación son lo mejor, el desayuno no es espectacular, pero cumple bien con su cometido. Sólo algunas cosas del inmobiliario ya están algo gastadas o no sirven, una lámpara en esta ocasión. Pero, aun así, muy recomendable.
- Diogo (8/5): -
- JOSE ALEJANDRO (10/5): Confort - No desayune. Preferi descansar La tranquilidad del lugar!
- alain (7/5): Juste pour 2 nuits - Emplacement rue au calme Petit déjeuner très pauvre , établissement vieillissant, douche qui fuit , mauvaise insonorisation extérieur
- Lavrentyj (10/5): -
- Lianett (10/5): Excellent stay! - I love Lombardo Suites, it's my second time staying there and it's always a good experience. I recommended it to my colleague and she also like. It has a family feeling, staff is very caring and polite. Nothing
- Conde (9/5): - La atención recibida fue excelente.
Tuvimos un pequeño problema y nos lo resolvieron muy rápido. Verdaderos profesionales. Que solo pudimos estar 3 noches... Jejeje
- Sebastian Corona (10/5): Cómoda - El servicio Sin comentarios
- Dimitry (9/5): Overall we were very satisfied with out stay. - Decent breakfast. Very clean, daily service - unlike most US places nowadays. Great patio to enjoy for everyone. Staff was friendly and helpful. Great location with multiple stores around, short walk to the park, places to eat - all 5min or less of walk. Water in sink did not drain well and they could not fix it during our stay. Few times, shower water was warm but not hot.
- James (10/5): Cool affordable place, wonderful staff. - Lombardo Suites is a great deal in a barrio surrounded by the world expensive hotels. Close to the main municipal park and key museums. FANTASTIC staff and good breakfast. Nothing. It is a great place.
- Lavrentyj (9/5): Excelente para alojarse cerca de Polanco - La cercanía a Polanco Algunos detalles en los muebles, pero nada crítico
- James (8/5): Convenient, quiet, helpful staff, a good value in an area less popular, but short cab ride to everything. - Quiet location, decent restaurants nearby. Walkable area, not very far from Park, Anthropology museum and Csstle. A little rusty. Mainly the "rain" shower, could not get out of the downpour and hard to regulate temperature.
- Holger (7/5): -
- Juan (10/5): - Servicio amable siempre
- Amsavani (10/5): Pleasant and safe. Wonderful staff. - Staff were very helpful and kind. Felt very safe. Good breakfast Everything was perfect. Hot water in shower could be better.Turns cold pretty soon
- Toru en Qro (7/5): - La ubicación, el Internet y smart tv Hace bastante frío y no funcionaba la calefacción
- jack xuecai (10/5): Very comfortable and clean, nice stuff and good location! Perfect for staying. -
- Ignacio (9/5): -
- SUNGJIN (8/5): -
- Nataliia (10/5): - Готель розташований в гарному безпечному районі міста, тихому, номери просторні, чисті, все дуже сподобалося.
- Christina (10/5): Good place for multi-night stay. Spacious and light. - Easy in and out. Friendly greeting. Mattress should be updated soon.
- Márton (9/5): - Finom reggeli, jó elhelyezkedés és kedves személyzet Nem volt mindig elég melegvíz
- Luis (8/5): - La señora de limpieza es un amor Los amenities muy malos, shampoo y jabón totalmente rebajados
- Stephane (7/5): - La gentillesse du personnel et l'emplacement de l'hôtel Les petits-déjeuners. Vraiment trop légers, pas de choix
- MadelyBE (10/5): Buena opción de hotel - Hotel muy bonito y cómodo en buena ubicación Un poco costoso en comparación con otros de la zona.
- Elliot (5/5): - La habitación grande y muy cómoda Desayuno entre malo a pesimo
- Adrian (7/5): Buena localización aunque diseño de las habitaciones y desayuno mejorable - La ubicación está bien para hacer excursiones ya que un meeting point suele ser el café Miga que no está lejos del sitio, se puede ir en uber económico. Para ir a Polanco, Condesa o Roma está bien ubicado y zona tranquila. El baño no nos gustó, el agua no funcionaba bien o salía muy caliente o muy fría, además debía estar mal aislado porque hacía frío por las noches. También nos decepcionó el desayuno, es escaso y las opciones que dan para hacerte son huevos con algo. También creemos que no está adaptado el horario del desayuno a las actividades, los festivos y domingos lo empiezan a dar a partir de las 8:20 y hay excursiones que empiezan a las 7, creo que deberían tener más flexibilidad, no pudimos disfrutar del desayuno 2 días aunque el staff fue muy amable y comprensivo.
- Hawkins (7/5): Cute little butique hotel - We had only coffee We stayed at this hotel in Mexico City — overall, it was a good experience. The hotel itself is small, and the room didn’t offer much privacy between the bed, shower, and bathroom area. The plumbing in our first room wasn’t working well, but the staff was very helpful and moved us to another room right away. The beds were comfortable, and the location is great, close to the city center. Overall, we were satisfied with our stay.
- tamara (9/5): - La limpieza y el buen trato de todo el personal.
- lei (8/5): -
- Bettina Schreck (4/5): - My room´s floor was grimy. I had to ask for it to be cleaned upon arrival. The cleaning staff showed up with a completely dirty mop, which meant that she would spread the dust and stickyness rather than clean. I was very dissapointed
- PEDRO (9/5): -
- Real Estate inversiones (9/5): - todo muy limpio y el personal bastante agradable y siempre atento al huésped..
El desayuno bastante sabroso y todo recién hecho y de buena calidad los alimentos.
Claro que regresaría a hospedarme nuevamente... LO RECOMIENDO.. SOLO una cosa el elevador estaba un poco sucio..
- Octavio (8/5): - Buenas instalaciones, limpio con buen servicio, tiene estacionamiento e incluye desayuno muy sencillo.
- Diogo (8/5): Para trabajo - Ubicación Tamaño de la cama, iluminación.
- Rodriguez (10/5): -
- Pedro Alberto (10/5): -
- JOSE (10/5): - Gracias
- Freklon (10/5): -
- Natalia (9/5): Gran hospedaje - Las habitaciones Podría tener mejor aseo
- MARIKO (8/5): 満足 - 設備がきれい。ホテルとしての雰囲気が良い。 スタッフが英語ができない
- Hilda B (10/5): Muy recomendable - Buena ubicación, se llama caminando a Reforma, Polanco. Muy cómodo.
- Jimmy (10/5): -
- Luisa Fernanda del Socorro (8/5): - Muy recomendado.
- Uriel (10/5): -
- Cesar (8/5): - Excelente ubicación, el edificio no es nuevo, pero es muy conveniente en general
- john (8/5): - Hotel and staff were very good. The only complaint I have is my room was first floor and it was noisy from breakfast area, so morning sleep was a challenge.
- Rafael (10/5): - Las instalaciones muy cómodas y el personal muy atento
- Franco (9/5): It was nice - location I would like to have more fruit when I have breakfast
- Kurt (10/5): - The location is great, close to the park and Roma Norte and Polanco areas. Staff was very friendly. The street is quiet at night. Cleaning staff was thorough. Only negative was the mattress was pretty worn out.
- Marika (8/5): A secure room in the heart of Mexico city - The room offers space, practical furnitures and a useful kitchenette. The windows of the kitchen does not have blinds, so, considering the open space with the bedroom, it was not dark enough at night. The bedroom curtains between the living room were see through and very difficult to move.
- Claudia (10/5): - Todo bien
- Mnk (9/5): Superb -
- Luis (2/5): - No sirve el aire acondicionado
- Michael (7/5): too loud - nice and eficient apartment.
friendly staff.
simple breakfast loud humming of the refrigerator (can be switched off at night).
the echo in the four-story lobby is terrible. In your room you can hear all the conversations of the other guests at breakfast and sometimes people talk until midnight.
rooms facing the street have no soundproofing against traffic noise.
- Anna (9/5): Superb -
- Jan (9/5): Very comfortable and convenient for a stay of several days - Big and comfortable rooms with lots of light. Convenient kitchenette. Very kind and helpful staff. Nice roof terrace. Small enough hotel to feel homey. The street is noisy but that’s the big city…
- Horacio (10/5): - Muy agradable la estancia
- Jimena (8/5): Very good value for money -
- Raul (10/5): - Todo muy bien. Muy amable atención
- Grigory (9/5): Superb - ++ The rooms were good. If you're lucky, you'll get a quiet one—half of the rooms face the yard, while the other half face the road. I recommend you to explicitly request a room facing the yard for a quieter stay. -- The hotel nearly lost my clothes when I sent them for laundry. I only got them back five minutes before leaving, which was extremely stressful. Additionally, the staff doesn't speak English well, making communication difficult.
-- There is no showerhead; the water streams directly from the top, so your hair always gets wet unless you use a shower cap.
- Boris (9/5): Superb -
- Ursula (10/5): My short stay at Lombardo Suites has been absolutely exceptional! Outstanding service, comfort, and a truly unforgettabl - I absolutely love this property! The staff was very professional and kind. Everyone there contributed to making my experience truly great. Everything met or even exceeded my expectations. I have no complaints!
- Miranda (6/5): - PROS:
- Very central location, within walking distance of many tourist attractions.
- Safe and quiet neighborhood.
- Spacious room.
- Complimentary breakfast included.
- Parking is included.
- Friendly and accommodating staff.
CONS:
-Check-in instructions are confusing. You are asked to call in advance because “there is no staff on the property, especially at night,” but when I called, they said, “Don’t worry, we have 24/7 staff on-site to check you in at any time.”
- I agree with other reviews—the property needs deep cleaning and general maintenance.
- There is an elevator, but it is very small, only fitting two people with two small suitcases.
- No extra blankets are provided in the room. If you get cold at night, you’ll have to wait until the next day or go downstairs to request one.
- The room isn’t horribly dirty, but it’s not spotless either. I’d rate cleanliness a 7 out of 10
- The safe is very small—you won’t be able to fit a laptop.
- The shower setup is frustrating. It has both a ceiling shower and a handheld showerhead, but only the handheld one works. If there is a way to switch to the ceiling shower, it’s inaccessible due to its height. So, taking a shower requires some maneuvering, especially if you’re tall. I am not sure if all the rooms have the same issue.
- Marek (9/5): Superb -
- Tanja (6/5): - De kamers zijn prima (groot) maar het gratis ontbijt kon beter en vooral de gym is echt niks waard: een piepklein kamertje met 3 toestellen die op elkaar geplakt staan. Het dakterras was wel rustig en aangenaam
- ERIC JOHNATAN ALVAREZ (10/5): - Lugar tranquilo y buenas instalaciones
- DIANA (10/5): - Buen lugar para hospedarse
- Shawn (8/5): Great location and value for the money. - Great location and the room was big. Nice futon for a couch but can comfortably sleep an adult. It also has a small kitchen. It’s nice for a small family. The mattress was there worst. It hurt my back so bad it ruined one of the day of the trip. The free breakfast didn’t have anything I wanted and the horrible coffee.
- Enrique (4/5): - The property was fine. The entire experience, though, was overshadowed by our concierge Cesi stealing $100 from us by saying we booked an excursion through her when we never did. We said we were interested in knowing more about an excursion then we were threatened into paying a "non-refundable" fee that we never agreed to, or even received any information on. It tainted the rest of our experience and we paid without doing the excursion out of fear of retaliation. She demanded cash and when I asked for a receipt, she never gave us a copy of anything. All we have is voice messages she left us. Overall, this was not a good experience for us.
- Arturo (9/5): Superb -
- EDUARDO (10/5): - Excelente estancia, muy buena atención, muy buena ubicación, tranquilo, buen descanso. La atención por parte de todo el personal es excelente. Definitivamente, volvería a regresar.
- Kathleen (7/5): Fixable flawed room for light sensitive sleepers - Location, size of room, bed, linens, staff. It will be great for some people. It was so light in the room, I had a very hard time sleeping. This is fixable and others have made this comment. Breakfast selection could be better.
- Mark (10/5): - This place was perfect! 10 out of 10
- Raymond (9/5): I'll be back. - Safe location and professional service. Breakfast was too simple.
- Coyne (6/5): Pleasant - Local area. Booked for two nights and on departure wanted to charge us for second night even though we had proof from booking.com. Scam.
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