Black Elephant Boutique

Location: 45/6 Nong Sai, Phunphin, Suratthani, th

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Fax/photocopying
• Shuttle service (additional charge)
• Public transport tickets
• Coffee Shop on site
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Garage
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  1 King Bed

  431-sq-foot room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with Netflix

  Food & Drink - Refrigerator, room service, and free bottled water

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Separate bedroom

• Standard Double Room with Mountain View

  1 King Bed

  431-sq-foot room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with Netflix

  Food & Drink - Refrigerator, room service, and free bottled water

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Separate bedroom

• Deluxe King Studio

  The hot tub is a top feature of this studio. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Terrace
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Shampoo
  • Body soap

• Deluxe King Studio

  Guests will have a special experience as this suite offers a hot tub. This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Terrace
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Shampoo
  • Body soap

Guest Reviews

• Anna (1/5): They didnt provide a dekuxe room and never refunded - Nothing. We came for Deluxe studio, but got the bad room for animal without toilet & shower, with insects in the bad, this was separate from the main building property. We asked, whats this, cause we booked a deluxe room with a bath tub, toilet inside, and received the answer: "we are fully booked, we have only "this" room available". They were not able to answer my question, why they didnt withdraw their property from booking.com if they are fully booked. We didnt stay in this property despite it was night and we were with a baby, we went to the other hotel, but they still didnt refund us. And booking.com was returning me an error when i tried to cancel facility. Then i wrote to support 2 days ago and still didnt receive any answer. So, be careful. Everything. We came for Deluxe studio, but got the bad room for animal without toilet & shower, with insects in the bad, this was separate from the main building property. We asked, whats this, cause we booked a deluxe room with a bath tub, toilet inside, and received the answer: "we are fully booked, we have only "this" room available". They were not able to answer my question, why they didnt withdraw their property from booking.com if they are fully booked. We didnt stay in this property despite it was night and we were with a baby, we went to the other hotel, but they still didnt refund us. And booking.com was returning me an error when i tried to cancel facility. Then i wrote to support 2 days ago and still didnt receive any answer. So, be careful.
• Lavie (3/5): נוח נטו בגלל הקרבה לשדה - קרוב לשדה בנוי מוזר ומפוקפק, הויטרינה של החדר לא נסגרה עד הסוף, כשבאנו לחדר המזגן היה חם בצורה לא רגילה ומחניק, לא היו מים חמים, לא מרגיש מספיק נקי.
• Karolina (3/5): - Bliskość lotniska. Bardzo miły personel. Zasugerowalismy sie niezlymi opiniami i doznalismy szoku. Bardzo strome schody prowadzące do pokoi. Śmierdzące ręczniki, potargane zasłony, które nie zasłaniają od przeszkolnych drzwi, brak wentylacji wiec w pokojach śmierdzi wilgocią, slabo dzilalajaca klimatyzacja. Pomimo, ze pokoje są na wysokich piętrach, w pokojach chodzą gekony. Pokoje nie są czyste, na materacu pod prześcieradłem grzyb. Pokoje były bardzo tanie, ale standard bardzo, bardzo slaby. Jeżeli ktos lubi, aby bylo skromnie, ale czysto to nie polecam.
• Nathalie (10/5): - Everything
• Inés (8/5): -
• Denise Naomi (7/5): Prima - Boek dit echt alleen voor een door reis dag! Schoon, bedden lagen lekker. Goede prijs kwaliteit verhouding! Personeel brengt je voor 200 bath naar de Aiport! Personeel kon niet heel goed Engels, maar waren zeker vriendelijk.
• Thaine (7/5): -
• Michaela (7/5): -
• sophia (4/5): - the bed sheets had stains on them, the shower room was not clean and had a smell, the toilet was clean and overall the room was also clean. during the night and day you can hear people in the room next to your room, laughing, talking or snoring. It was an okay stay, i personally won’t be coming back but for the price it’s good
• Dane (6/5): - Great value for money. Staff at check-in was helpful and pleasant but zero English. Annoying thing's included: First 3 rooms had AC whine. 4th ok but remote had low batteries. Very steep stairs. Tepid bathtub water even after 5 kettles of boiling water to warm up. Woman woke me up with 5 minutes of knocking at 8am and would not go away. Then came back again apparently to deliver breakfast which I didn't order. No vegetarian food on menu.
• gstach (6/5): -
• Philip (10/5): -
• Jasmine (7/5): Good - Great stay near the airport, clean and comfy On arrival the woman checking us in never spoke to us and ignored us the whole time she checked us in. She collected our passports while remaining on the phone, she burped at us and then walked to our room and continued to ignore us once she finished checking over the room. Very weird interaction.
• Shmueli (9/5): Superb - The place is attrative by its design and style. Very nice staff
• Kai (9/5): Superb - Great room. Spacious, clean, comfy bed, nice bathroom and very good value for money. Staff was super nice and helpful. It's kind of in the middle of nowhere, but close to the airport and they have a good range of snacks, drinks and meals to order, so it's not a big deal, that there are no restaurants nearby.
• Bamadhaj (10/5): Great value for a spacious, clean room with fantastic service. - The room was spacious and clean. The staff, even though they did not speak English, were very polite and extremely helpful. Well, the bed and pillow were not as comfortable as I would like.
• Sofia (10/5): Amazing - We loved absolutely everything! The peaceful, quiet location made us feel relaxed from the very beginning. The room was spotless, stylish, and cozy. What truly made our stay special was the warm and thoughtful service — a lovely lady welcomed us with a smile and brought us fresh coffee and toast to the room in the morning. We’re truly grateful for such kind hospitality — our stay at the hotel was a wonderful experience! The photos on Booking don’t do this place justice — in reality, everything looked much better! The atmosphere, the details, and the overall feel were far more impressive in person than shown in the pictures.
• Carl (3/5): Poor -
• Alex (8/5): Very good - Big comfortable beds Amazing value Remember if using Google translate, the staff are from Myanmar, and speak Burmese. No wonder they struggled with Thai....! Little things are slipping. Rips in curtains, volume on TV too low. Just needs a bit of detailed care... Pretty good though
• Alex (8/5): Very cool place - Very cool urban chic vibe Very comfortable beds Convenient for airport Amazing value Inedible pad Thai. Needs a little tender care - curtains a bit ripped.
• Andrew (6/5): Pleasant -
• Martial (10/5): Google hotel - At 2 minutes of the aiport.The concept is original and very close to nature. The room was very well decorated and appointed. The bed was very comfortable
• Cloete (10/5): Exceptional -
• Kelly (1/5): left, went to another motel said to keep money - out further for airport no restaurants or any where for food about none
• Edouard (8/5): Convenient place for travelers - Proximity from main road Little hot
• Alison (6/5): Good for what we needed. - We stayed here for one night as it was close to the airport for our early morning flight. The staff were very nice, we ordered food to the room and they also had a little shop at reception. We were able to book a taxi to bring us to the airport which was good too. The AC wasn’t great and it was very warm in the room.
• Janis (8/5): Very good -
• Tobias (10/5): Exceptional - Nice comfy bed and a cool bathroom :) AC is working nicely and quiet. Very friendly stuff. Thank you!
• Nout (5/5): Meh - for a night - For a night, it was okay. Hosts asked for a big sum to bring us to the airport. Considering his car, he really didnt need it. Rooms were loud and check in staff was rude.
• Candace (8/5): Clean, spacious, modern facility in a somewhat remote location - Great service from staff. Clean, modern spacious rooms. Excellent value. No elevator; stairs were very steep and difficult for my elderly parents.
• Sam (9/5): Superb -
• Gikky (9/5): Superb - clean none
• Crespo-dualde (7/5): Good -
• Sarah (9/5): Perfect for a nights stopover , lovely friendly staff - very friendly, helpful staff , picked us up and dropped us back to airport. very cheap but clean and perfect for a night stopover. perfect for us but seemed to be in the middle of nowhere if staying longer
• Lauren (10/5): Stunning hotel with amazing staff - Staff were super friendly and picked us up from the airport at a very reasonable price. They also helped us get a taxi into the city the following day. The look and feel of the place was amazing, honestly have not stayed in many nicer places!
• Dh (4/5): Near the airport but no satisfier - One could make so much more of this. Food in the night offered but no breakfast (although they have a good espresso machine and sort of cosy lobby/bar). Worn off curtains. Little upgrade and help from the staff could make this an excellent stay near the airport. We still had a decent short sleep. Worn down and more friendly staff would be needed here. Local reviews seem to indicate happiness. Struggling up and down the steep impossible stairs wasn’t a bonus for us.
• Wayne (8/5): Great accommodation - simple yet everything you need. - Although there for less than 12 hours (stopover from the airport whilst awaiting transport for the ferry) the rooms were spacious, clean and comfortable. Very accommodating owner who provided transport to and from the airport and a simple breakfast at an antisocial hour. Nothing
• Emmy (8/5): Very good -
• Michaël (10/5): really calm and made me grow & get more energy - tall ceiling, breakfast, nice hosts
• Laís (5/5): We got unlucky with the AC - Comfortable bed and clean room with netflix. It was a hot day and the AC was not strong enough to cool the room after several hours running. We asked the staff if they could see if the AC was working or if we could change rooms. The staff showed up with a thermometor and the AC was indeed functioning, but we also measured the bed's temperature and it was still at 29° Celsius. We were sick that day and since location is very remote, we had little to no options for pharmacies, mini marts or delivery. The staff said all rooms had the same AC and it would cost us 250 bahts extra for a cleaning fee. A taxi to the city costs 200 bahts. The airport shuttle is also 200 bahts per room. I wouldn't recommend to stay if you are spending a whole day before a flight. It's easier to stay in Surat Thani.
• Thomas (10/5): Exceptional - friendly staff, big room
• Pavel (10/5): - Quick check in/check out, close to the airport, comfortable sleep, tasty coffee for the breakfast. All was good, thank you☺️
• Yifat (10/5): Exceptional - they have Netflix 😉
• Pimjai (8/5): Very good -
• Becca (8/5): Very good -
• Rassadavur (10/5): Exceptional -
• Arslène (8/5): Good value for money - Spacious room with a high ceiling. Had all I needed, very good value for money. The strongest point of my staying was the service offered by Tom. Very polite and extremely helpful, takes care of his clients. Average cleaning, weak acoustic insulation
• Lisa (7/5): Steps from hell, but otherwise a nice stay! - The rooms are clean and bed was very comfortable. Was right off the main hwy, so was a good location to pull into after a long drive down from Samut Songkhram. When we arrived, there was no one to be found! We walked around shouting out, but still no one came to greet us. I had to call the number listed on Booking.com to alert the staff that we had arrived, then 5 mins later someone arrived to check us in. We were originally led to a room on the THIRD floor, up several sets of a very steep steps (no elevator) and we did not like our chances of getting our luggage up the stairs from the car. We asked to have a room on the ground instead, as we knew our old legs would not make it up/down those stairs again without death involved! The staff were very kind and gave us a room located on ground level, so we were very appreciative.
• Saskia (9/5): Large rooms. friendly owners. - close to the airport. large rooms. good beds. friendly owners. aircon didn’t work that wel, but that might because the room is large with high ceilings and outside it was very warm. You have to close the dark curtains otherwise no privacy (other guests passing through your window). 30 minutes drive from city center but only 10 minutes drive to the airport.
• JOSEPH GILLES (4/5): - No hot water and no soundproofing. We can hear everything that is said in the neighboring rooms and I had no luck with the neighboring couple who only slept at 11:30 pm and then got up at 4:30 am to get ready before finally leave.

Photos