Aura Hotel

Location: Calle 7 de Enero 364, Chiclayo, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 11:30 PM

Check-out: 01:00 PM

Amenities & Facilities

• Free beach shuttle
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Wheelchair accessible
• Kid meals
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Free bus station shuttle
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  1 Twin Bed and 1 Double Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Phone

  Accessibility - Wheelchair-width doorways

  Need to Know - No housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Private bathroom
  • Room service (limited hours)
  • Wheelchair accessible
  • Free WiFi
  • No cribs (infant beds)
  • No housekeeping
  • Wheelchair-width doorways

• Family Room

  2 Twin Beds and 1 Queen Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Phone

  Accessibility - Wheelchair-width doorways

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Private bathroom
  • Room service (limited hours)
  • Wheelchair accessible
  • Free WiFi
  • No housekeeping
  • Wheelchair-width doorways

• Suite

  1 King Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Phone and wardrobe or closet; cribs (free) available on request

  Comfort - Air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Free WiFi
  • Free cribs/infant beds
  • No housekeeping
  • Soap
  • Wheelchair-width doorways

• Double Room

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Phone

  Comfort - Air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Free WiFi
  • No housekeeping
  • Soap
  • Wheelchair-width doorways

• Deluxe King Suite

  Guests will have a special experience as this suite offers a hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, a mini-bar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Satellite channels
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Chocolate or cookies
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift

• Standard Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features air conditioning, a mini-bar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Chocolate or cookies
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift

• Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has air conditioning, a mini-bar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Chocolate or cookies
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift

• Classic Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room has air conditioning, a mini-bar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Chocolate or cookies
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift

Guest Reviews

• Nathalie Tello (10/5): - Recomendado! 💯%
• Marlon (9/5): -
• Cynthia Jennifer (9/5): -
• Johnny (8/5): -
• MILY JANETH (10/5): - El desayuno excelente
• BRENDA (9/5): Buen precio para las habitaciones - Buena ubicación y habitaciones cómodas
• Vicko Hibernu (6/5): Tranqui - X Y
• Dr Gonzalo (1/5): Extreme Fake Fotos Völlig heruntergekommen Unsichere Gegend - Nichts Verlange Rückerstattung. Aussenfotos sind schlichter Betrug. Extrem heruntergekommen und unsichere Gegend. Buchung nicht wahrgenommen
• Maxine (6/5): Average in a good way - The bed and pillows were so comfy! Most of the staff dont speak English but Google Translate is a life saver and they're still friendly and helpful. A water cooler in the lobby to refill your bottles which is something all hotels should have by now but surprisingly don't. Free airport shuttle both ways. Outlet and lamp beside the bed. Close walk to the town square and good restaurants. There's no sound proofing so you hear construction/street noises and your neighbours. You can't flush the toilet paper, you have to put it in the garbage. I had to ask for Housekeeping to come take out the garbage every day otherwise the room would smell. The water bottle on the desk is part of the mini bar, it is not free.
• Tony (10/5): Excelente - Todo excelente, el servicio es bueno nada
• aart (9/5): - Redelijk luxe voor die prijs Niets
• Alberto (1/5): Quisieron cobrar más de lo acordado, me quisieron cobrar 50 soles más. He denunciado a Indecopi -
• Shelagh (9/5): Helpful staff to get early check in and location advice. - The location. No window to the exterior.
• Radu (8/5): -
• Carlos (10/5): -
• Fernando (10/5): -
• Rosario (10/5): Maravilloso - Excelente
• Pi Fen (9/5): -
• Hugo (9/5): - El tamaño de las habitaciones
• Renzo (9/5): Nada que envidiar a otros hoteles. Excelente y recomendado. - Habitación completa, nada que envidiar a otros hoteles. Tal cual se aprecia en las fotos. Muy limpia, el jacuzzi excelente y el internet rápido. Fui por trabajo y necesitaba subir archivos pesados, y todo funcionó perfectamente. El aire acondicionado, muy bueno. Algo q podrían mejorar es el desayuno. Mucho carbohidrato luego todo OK
• Oscar (10/5): -
• Oscar (10/5): -
• JOSE GONZALES ROLDAN (6/5): Pasable - Atención y amabilidad del personal No tenían luces de mesa en las camas, no tenían vidrios anti ruido, sus baños un poco incómodos.
• markopons (10/5): -
• Julio (8/5): - La habitación amplia y comoda El sistema de hidromasaje del jacuzzi no funciono
• Trent (9/5): Comfortable Rooms, well set up, great little restaurant on premises, and friendly staff. - Breakfast was good and staff was busy making sure it was. They made sure even if you showed up 5 mins till, you had the same options as earlier. Pick up at the airport was great as well. Got the room with the jacuzzi set up in the bathtub. The drain would not plug. They fixed it the night before we left, however we did not get the chance to use.
• Shirly Sadhit (9/5): - La limpieza y orden
• Felix (9/5): -
• Jennifer lindsay (9/5): - Todo ok. El desayuno tiene poca variedad. Lo demás ok.
• Salvatierra (10/5): -
• Paul Alexander (8/5): Buenos servicios y buena atención - Su ubicación y el buen trato del personal El televisor de la habitación estaba ubicado a una altura baja y eso dificultaba un poco el poder acceder a uno de los lados de la cama
• Yessica (6/5): Cerca al centro - La amabilidad de su personal Que estaba algo sucio
• Sonia (10/5): Exceptional - This was a gem and had all the luxuries needed. The staff was super attentive with pre and after service. Highly recommendable. The breakfast was somewhat different from the normal Peru breakfasts and that was welcome Nothing
• Luis (9/5): Superb - La transferencia de habiente
• Leanne (10/5): Great Option for Chiclayo - Great location - close to plenty of food options. Staff very friendly and helpful. Free airport transfer was greatly appreciated! Nothing.
• Karl (10/5): Exceptional -
• Christopher (9/5): A great central place to stay - The staff including the in-house dining room hosts were excellent. They were very helpful. The breakfast was great. There was a variety of hot and cold food available and plenty of tables. We could get whatever kinds of eggs or coffee we wanted. There was a lift. The deep bath was excellent. Be aware that the shower is inside this deep bath. Pillows were excellent memory foam or bamboo, and the staff provided a fourth pillow on request. We travel almost full time now and these pillows were possibly the best we have seen anywhere in the world. My wife and I have different tastes, but these worked for both of us. The room was very spacious and light-filled. The location was great; very close to the Plaza des Armas, the cathedral and a large church, and the massive market. The Plaza Real mall a bit further away could also be walked to. There were multiple types of cafes and restaurants close by, and there was a tiny bakery and corner shop within about 50 metres. It was a very short walk to the Cruz del Sur bus station when we left. It’s an inner city location, so all the great things come at the cost of some noise. Street noise was often bad, but the worst noise was from car or shop alarms that were frequently going off, including late at night and in the morning. Clearly this happens all the time and nothing gets done about it. We usually kept windows closed, but it made little difference as they were not double glazed. Curtains were not block out curtains. There was only one bedside table and lamp. No drinking water was supplied. No kettle or small kitchen appliances of any sort.
• Lidia (10/5): Great staff, accommodating, attentive. Very well managed. The food was delicious. The kitchen staff was the best. All th - Very clean, organized and well maintained. No comment
• Ian (10/5): Feel good hotel that will make you smile - Really friendly and helpful staff, despite our poor Spanish and their poor English Very spacious room with a lovely comfortable sofa Efficient free pick up from the airport Could have had a kettle in the nice large room Could have had larger tea cups and drinking glasses
• Estanislao (10/5): Exceptional - good location, very clean, staff was really nice and breakfast was the best
• Susana (1/5): Bad -
• Karen (2/5): - Nunca atendieron mi reserva ni me contactaron Llame a los números del hotel y nunca respondieron
• Phil (10/5): - Great hotel and staff goes beyond expectations. Highly recommended.

Photos