Ryo Kan Ciudad de México

Location: Rio Panuco No 166 Col Cuauhtemoc, Del Cuauhtemoc, Mexico City, CDMX, 65000, Mexico City, MX

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Full-service spa
• Proposal/romance packages available
• Newspapers in lobby (surcharge)
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Continental breakfast
• Concierge service
• Wheelchair accessible
• Television in common areas
• Library
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• Front desk (limited hours)
• Porter/bellhop
• Full-service spa
• Smoke-free property
• Tours/ticket assistance
• Self parking (surcharge)
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Free continental breakfast
• Newspapers in lobby (surcharge)
• Proposal/romance packages available
• Secured parking
• Tea service
• Upper floors accessible by stairs only

Rooms Available

• Suite

  1 Queen Bed

  247 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 42-inch LED TV with cable channels

  Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Daily housekeeping and portable fan

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Portable fan
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

• Habitáculo

  1 Queen Bed

  165 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi 50+ Mbps

  Entertainment - 42-inch LED TV with cable channels

  Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Daily housekeeping and portable fan

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Portable fan
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

• Tatami

  1 Queen Bed

  225 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi 50+ Mbps

  Entertainment - 42-inch LED TV with cable channels

  Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Daily housekeeping, portable fan, and tatami floors (woven mat)

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Tatami (traditional Japanese flooring)
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Portable fan
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

• Módulo

  1 Queen Bed

  230 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi 50+ Mbps

  Entertainment - 42-inch LED TV with cable channels

  Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Daily housekeeping and portable fan

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Portable fan
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

• Híbrido

  1 Queen Bed

  205 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi 50+ Mbps

  Entertainment - 42-inch LED TV with cable channels

  Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Daily housekeeping and portable fan

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Portable fan
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

Guest Reviews

• Eduardo (10/5): - Muy pacífico
• Salvador (2/5): - Se ve muy bonito pero realmente no lo es cuando estas ahí
• Eugenio (6/5): - No tiene aire acondicionado
• Judith (6/5): Goteras en el cuarto en el área de la cama - CARA - El servicio es EXCELENTE especialmente el Sr Hernán y Gael. Realmente increíbles. El problema fue que hubo goteras que me caían directo a la cara en toda el área de la cama. Llamé a la recepción y me mandaron a Hernán para ayudarme pero no quisieron aceptar responsabilizarse ni reembolsarme ni bajarme la tarifa. Una pena, no volveré. Y una lástima por que el personal es EL MEJOR!
• Carla (8/5): - Me gustó mucho la decoración del hotel, está muy limpio y minimalista. Los cuartos se controlan desde el celular, el abrir y cerrar la puerta, prender las luces, poner música, prender y apagar la tele. Fue un poco tardado prender la tele y poner música ya que no se conectaba al cuarto, pero ese fue el único problema que tuvimos. La tina está muy cómoda y limpia te dan sales de baño. Las camas están un poco duras y no tan cómodas. El desayuno que incluye es básico pero rico. La atención de la gente de recepción es excelente.
• Frida (8/5): - Staff was great, the room that I stayed at definitely needs some improvements but overall it was nice. Keep in my that since CDMX has a chill/cool weather there’s no AC, there’s a portable fan next to the bed and that’s it.
• Zhe (10/5): - very unique
• Emanuele (6/5): Buone idee ma da migliorare - Molti capelli in terra. La stanza è piccola e il bagno sotto una scala senza finestra.
• GERARDO C (10/5): Excelente - El lugar muy lindo y tranquilo, ideal para descansar o relajarse solo o en pareja. El desayuno muy buena calidad y cantidad. Los empleados con un excelente servicio y amabilidad.
• Rodrigo (8/5): - Como cualquier otra no ofrece nada especial.
• Jessica (10/5): - Small boutique hotel nice area very friendly staff
• Tatiana (6/5): No me gustó - No le gustó porque es caro para lo que recibes, la habitación muy bonita, pero muy chica y lo peor sin aire acondicionado, además solo puedas abrir la puerta con un app y eso no facilita nada.
• Victor (4/5): - No había aire acondicionado y el cuarto era un horno, las ventanas dan dentro del mismo hotel y el aire no circula
• travel with (10/5): - Amazing staff and facility. Massages are typical nice but not mind blowing, however I had a 9/10 experience because she added a little stretching. It randomly started to rain, it provided such an ambience. Only downside was the rooms was little hotter than I would've prefered but most buildings don't have central air in cdmx so it wasn't a huge deal and it's mentioned in description so there was no deception, just my preference.
• Nicola (10/5): - Arredo sostenibile. Atmosfera molto intima e discreta. Gentilezza del personale. App per la gestione della stanza, musica inclusa, facile da usare.
• Ron (8/5): - The location of the hotel is fantastic. However, the room got extremely hot at night, and even with the fan, pushing the air onto the balcony it was hard to control the temperature. Otherwise, the staff were fantastic overall. The beds were comfortable and the washrooms and the showers were clean and modern.
• Charles (10/5): - The place was really nice and super clean. The staff was extremely helpful. The only thing that sucks is there’s no air-conditioning.
• Enrique sebastian (8/5): Agradable - Muy agradable la bienvenida y el hotel en general pero nuestra cama estuvo muy dura y la regadera se rompió.
• Juan (2/5): - We booked a 6 night stay for a vacation in CDMX and had a horrible time at this hotel. There is no privacy - the windows open up to the lobby/guest areas, and also can see into another room if the blinds are raised. Our bathroom was connected to another bathroom through a balcony! So you had to keep it locked at all times. There was no air conditioning - our room was typically 10-20 degrees hotter than outside - if you opened the windows/ bathroom balcony door for air - you hear the lobby sounds and lights, making it hard to sleep and have to fear someone coming in from the other room. So physically the rooms aren't setup to meet basic hotel standards. The service wasn't great either. Room has opened containers in the refrigerator when we got here. The safe didn't work - didn't have batteries. The only fan in the room had a water cooling feature - but when you turned it on, gross black water came out - looks like it hadn't been cleaned in a long time. We asked for an iron - and they brought one but no ironing board. We ultimately booked another hotel after one night - and they were only willing to give us a one night refund.
• AURORA (10/5): - Muy estético y limpio, muy buena atención!
• antonio j (10/5): Recomendable - Es un hotel muy bonito, en un excelente lugar, a una cuadra del Paseo de la Reforma.
• Douglas (4/5): - It was a nice hotel but there is no air conditioning or heating in the building. Our room averaged 77-80 F even with the fan they gave us, even at night. For this reason alone I would have to give it two stars, otherwise I would have given the place a four start rating. The service was good, breakfast was nice, staff was friendly.
• Flor (10/5): El mejor descanso - Precioso, chiquito pero mágico, un verdadero oasis japonés, dormi delicioso
• Fanny (10/5): - Me gusta mucho este lugar, es hermoso y excelente ubicación
• Jon (10/5): - Una propiedad tranquila en un entorno japonés, habitaciones un poco chicas. Pero con una tecnología de punta
• Verified traveler (4/5): Lo peor. No lo recomiendo - La experiencia en el hotel fue pésima. Primero me asignan una habitación cercana a la recepción y era insoportable por el ruido y las risas que había entre el guardia y la mujer que se encontraba a cargo, pedí el cambio y me enviaron a la habitación del último piso, que tiene un techado de cristal donde difícilmente se puede despertar tarde, por la entrada de luz, sumando a ello el calor que se puede sentir. Sin embargo la peor experiencia fue que en la habitación de enfrente, dos personas de origen extranjero reñían y discutían aproximadamente a las 2:50 am, por lo que avisé a la recepción y la persona encargada me dijo que ya había subido a decirles que se calmaran pero como no sabía inglés había utilizado un “traductor” del teléfono. Fue hasta las 5 am que finalmente las cosas se calmaron y hasta que la policía llegó al lugar, lo que impactó en mi sueño. El hotel no tiene medidas de protección, su personal con muchísimas carencias de capacitación -salvo los del turno del día 03 de agosto-, y las habitaciones deberían de tener mejores sistemas de aislamiento tanto acústico como de temperatura. Definitivamente no recomiendo el hotel.
• Regina (4/5): - El hotel es muy lindo pero sus cuartos no tienen aire. Literal tienes que abrir una ventana minúscula y escuchas toooooodo. No circulaba el aire al grado de salirnos del cuarto por el calor. Su diseño es lindo pero una lástima la decisión de todavía no abordar este problema. No me volvería a quedar hasta saber que cuentan con un mejor sistema o si quiera con un sistema de ventilación.
• Diego (10/5): - Great option if you like small hotels. The neighbourhood has good dining options, the room is well equipped with smart app functions and there are spa services in the property as well
• Adriana (8/5): - Amazing design but air conditioning is needed
• Verified traveler (10/5): - The best experience and staff. La mejor atención al público y un lugar con experiencia original
• Keith (10/5): Fantastic - Outstanding service, amenities and value. Highly recommended
• Verified traveler (10/5): Una experiencia realemente buena - De los mejoress servicios que puedes tener, realmente es una experiencia hospedarte, todo limpio, la mejor atención, nuevo y muy bonito
• Verified traveler (8/5): Good place to relax. - Lovely place with a great team operating the boutique style hotel. Opted for the hot tub experience - it was relaxing but not super comfortable for 2 people about 6 feet (182cm) tall. Opted to try the tea ceremony and the ceremony leader was extremely chill and knowledgeable. The rooms overlooking the dining area do not block sound very well, and that would have been ok were it not for a loud-talking guest who liked to talk excessively. There is a tree which is planted indoors, but droops in the walking path forcing taller people to duck. A mild annoyance, even though the tree is pretty. The area around has a lot of walkable spots including a place that sells wine on the corner and was kind enough to pop the bottle they sold us so we wouldn’t need to search fir an opener. Ryo Kan staff was kind enough to provide an opener for the next bottle we bought. Breakfast was simple, fruits, yogurt, bread, oats, and a juice, but it was nice. Having been to Japan, I would say this hotel does a nice job giving some flavor of Japan without making you feel totally immersed and detached from western culture.
• Siming (10/5): Amazing - Everything was wonderful
• Ana (10/5): Relaxing space with excellent service - Our stay in this beautiful place allowed us to have a relaxing space in the middle of the city. Before arriving, the staff asked us about our preferences regarding breakfast and the onsen, so everything was personalized. The room was very comfortable and the staff very attentive, and the interaction is easy due to the app that is used to control access, illumination, entertainment, etc. We will come back!
• Jaime (4/5): - The room is ok and is clean, it is very tech room, the thing is that very tech sometimes is difficult to get it work! We couldn’t put the volume higher. The room doesn’t have AC (at least the disclose that). But overall it’s ok, in my case they had a problem with the water, I had to leave the hotel, but they reimburse me my money!
• Karen (10/5): - My wife stayed here and she really liked the bed and all of the technology that is used. She was very excited about toilet features.
• Verified traveler (10/5): - Great stay.it can be a little noisy if your on bottom floor since u have reception next to u and u can hear also bar next to hotel (pata negra).but in general, its a relaxing stay trully that makes u slow down and chill.It is right in the middle of a bursting area(little Tokyo) with lots of food options(mean a lot:el Califa tacos, japanese( avoid Rokai it is over priced,not great service and portions are way too small,instead jump on a taxi arranged by reception and go to amazing El Japonez in Polanco,it is fantastic) ,spanish, yucateca (just across street as well as,lebanese,) argentinan,italian,french,corean...did I mention Mexican? Yes all sorts within walking distance or car drive 10 minutes including Polanco) very centric safe location im the hearth of the city and personnel is extremely helpful and polite.Loved the amenities(phone controlled room) and let's make it clear:it is not really an Onsen(like you will find in Japan) but some nice bath tubes on the roof top which, on a nice sunny morning can be a total bliss for a 40 minutes relaxation before a great day exploring wonderful centwr of the Universe called Mexico city.
• Ed (10/5): Gorgeous stay - A wonderful relaxing rest bit. A great escape.
• Paul (10/5): - The staff was impeccable and very friendly. My needs were accommodated and met. Loved the rooftop onsen after a long day of exploring. The location was close to a bunch of things as well. Would love to come back here.
• jose (8/5): - Lovely place, intelligent room, and room for improvement... 8 out of 10
• MB (8/5): - Great location, amazing service, very clean. The sound system in the room is great, and everything is fully automated. So high tech! Glad I lived that experience. My room was somewhat small, but the main issues I had were that it was very warm (no fan or air conditioning) and a very unpleasant smell came out of the bathroom. I guess I was just unlucky with my room.
• Verified traveler (10/5): - Really unique property. The room includes black out blinds and everything is control operated. Staff is friendly, location is great, and the hotel is calm and serene. Definitely recommend staying here if you’re in Mexico.
• Andrew (10/5): Great Choice! - Great staff! Awesome hotel, really enjoyed our stay. The staff even emailed to see if we were okay when we missed our bus back from Veracruz and were not back the next day. Like many hotels here, there is no air conditioning and the windows for our room faced the interior space on the top floor, so it was a bit warm in the evenings but cools off nicely at night even during out early July visit. I would still highly recommend to anyone.
• Jose (10/5): - The staff is very friendly. And very gorgeous. The hotel is within walking distance of many restaurants and bars. Hotel is quiet and you can come and relax in your room with no noise after partying or spending the night at the mini bars close by. The staff was very attentive from the very moment you walk in the check-in to the minute you leave.
• Verified traveler (10/5): - It was very peaceful and the staff was extremely polite. Note, there is no AC.
• Andrew&Roxie (10/5): - Beautiful, elegant, calm and quiet, LOVELY staff who will do anything to make you comfortable. Up & coming area in CDMX. Great place to stay for ES, EN speakers alike.
• KC (10/5): - Great location, staffs were nice and helpful. Just one thing a bit hot in the room and hard to pack up if you have big luggage. We love to stay there as so relaxing.
• Angela (10/5): A Wonderful Xmas and NYE Trip! - We loved staying at Ryo Kan in CDMX! It was a beautiful oasis in the city. The location was great and we could comfortably walk to the park as well as neighborhoods like Roma and Condesa. Note that this is really styled after a Japanese bath house so the rooms are not very large. In addition, the sleeping arrangement is Japanese-style so a pretty firm mattress on tatami mats. I was worried that we would have trouble sleeping comfortably but it was mostly fine. Our room opened up onto the atrium. There was wonderful light but we wanted to keep the balcony doors locked while we were sleeping so it could get stuffy at times. Overall, the staff was wonderful, especially Rodrigo. He and others went above and beyond to give us tips and ensure our comfort. The housekeeping was a little erratic. Though the room was cleaned thoroughly every day, there wasn't as much consistency in terms of re-stocking things like towels and toiletries. I would also advise you to be careful with the safe as ours was not functioning the first day and we had to get it repaired to house our valuables while we went out on our adventures. Overall, Ryo Kan was a wonderful hotel in the heart of CDMX and I would recommend a stay there.
• Z (10/5): Beautiful hotel with the best staff! - I travelled to Mexico City with a friend. We decided to give this hotel a try since it appears to be new. The inside of the hotel was beautiful, makes you feel like you are staying in Japan. The hotel staff went above and beyond to make our stay as comfortable as possible. Breakfast was prepared for us each morning. They went out and bought lattes when the barista was out one morning, we would have been happy with just drip coffee if we had known. They offered recommendations on food and activities. They also checked in with us to see if there was anything we needed. The staff was an absolute delight! We would definitely stay there again when we return to Mexico City. On another note, the bed was a bit hard and difficult to sleep on, but I think it is because of the traditional Japanese style mattress they have and also our room faced the street so it was loud at night. The hotel did provide us with ear plugs to cancel out the noise.
• Verified traveler (8/5): Pretty hotel, great service, but needs work! - Service was impeccable, the staff was so helpful and accommodating. The hotel looks amazing and the rooftop onsen way perfect. The only things that make me hesitant to stay here again are 1. No A/C, and 2. Noises are heard very easily throughout the hotel since the swinging windows open up to the hotel and aren’t actually a wall so noise easily comes through and into the room. Also, if you are not a heavy sleeper, make sure you request a room off the street side as it was very loud all night with music and passing cars and construction (the sidewalks are all torn up, probably due to the earthquake). I would love to stay here again but only if there was A/C and the rooms we’re quieter because the hotel looks great and the people are very nice! Also, it would be helpful if each room had a hair dryer in it. We had to request one, and we were asked to give it to another room before we had to check out.
• Verified traveler (10/5): - Beautiful, quiet, relaxing hotel. Room was tiny but calming. The service was excellent. Very attentive and said yes to every request. The continental breakfast was the perfect way to start the day. Only downfall was the bed. It was very uncomfortable. Scratchy sheets and hard mattress. Definitely couldn’t stay more than one night.
• Hila (10/5): Really good hotel! - great hotel, really nice and comfortable.

Photos