ocean palace self catering lodge

Location: 11 Sylvan Grove, Durban, za

Star Rating: 6.6 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Room service
• Family rooms
• BBQ facilities
• Car hire
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Food delivered to guest room
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Townhouse

  The unit offers 10 beds.

  Max Occupancy: 10 (10 Adults)

  • Private bathroom

• Quadruple Room

  The spacious quadruple room provides a dining area, a wardrobe, as well as a private bathroom featuring a shower. This quadruple room offers an electric kettle and a flat-screen TV. The unit offers 4 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Refrigerator
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Toilet paper

• Triple Room

  The spacious triple room features a dining area, a wardrobe, an electric kettle and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Refrigerator
  • Toilet
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Toilet paper

• Family House, 3 Bedrooms

  2 Queen Beds, 4 Twin Beds, 1 King Bed and 1 Double Bed

  1076 sq feet

  
  

  Layout - 3 bedrooms and dining area

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Shared bathroom, free toiletries, and towels

  Practical - Yard and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Smoking And Non-Smoking

  Max Occupancy: 13 (12 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Microwave
  • Kitchen
  • Oven
  • Stovetop
  • Wheelchair accessible
  • Daily housekeeping
  • Yard
  • Separate dining area
  • Smoking and Non-Smoking
  • Bedsheets provided

• Four-Bedroom House

  This holiday home offers a private bathroom, and air conditioning. The unit has 12 beds.

  Max Occupancy: 15 (15 Adults)

  • Air conditioning
  • Private bathroom

• Double Room

  The spacious double room provides a dining area, a wardrobe, as well as a shared bathroom featuring a shower. The double room features an electric kettle.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Refrigerator
  • Toilet
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Toilet paper

Guest Reviews

• Anele (5/5): - Nothing Everything
• keobakile (10/5): - Value for Money in a calm chilled area. Security... We were told to never leave with the remote gate everytime we left the premises while the main door's burglar gate was not even working.
• Makhaye (10/5): - Everything was perfect Nothing
• Molly Margaret (4/5): - When you use taxi service the address given located you somewhere else. The beds are uncomfortable, no toilet paper, not clean...
• Thabiso ka S (8/5): -
• SANDILE (10/5): The aunt was kind, the place was clean, everything was on point as shown on the advertised page. - The place was super clean and quiet, so refreshing. Great wifi connection, no noise, the place in the CBD.
• Omphile (6/5): Our stay was good - Place was very nice and clean The was no hot water available
• Bongi (5/5): -
• Jerome (4/5): Not good at all. We tried to be out of the place as long as we can - Bad experience. Did not like at all. Beds are very old and poor Bad experience. Did not like at all. Beds are very old and poor. We book for 12 persons, there was only 6 chipped cups and plates. Fridge dirty and had a bad smell. Aircons did not work. Pictures on booking.com is deceiving. Security gate gave problems.
• Emily Mokgadi (1/5): Dirty property o - Nothing Dirty linen No toilet paper the whole weekend Other beds broken No towels No bathroom mats
• Zanele (10/5): - All on point, cleaner very welcoming and the owner Nothing
• ndabenhle (10/5): - Came in the place was clean and had a divine scent, loved everything about this.
• Prince Mokobi (1/5): -
• JP (1/5): Needs serious maintenance. - Not really anything, Property is not in a good condition. showers has mold and some beds falling apart. Frames broken and mattresses dented.
• phumla (4/5): -
• Nanda (8/5): Very good - Location was good, not far from the CBD. No extra warm blankets.
• Ikgopoleng (10/5): Exceptional -
• Sithabile (9/5): Superb -
• Phaiphai (3/5): Not the most comfortable. - Enough beds. Cleaning the doors and improving the general neatness…
• Zandile (3/5): Not what we were expecting - The bedding was dirt, it was like they didn't change it, they booked us with other people without informing us about that, worse of all it was dunked man's, while we are females, we stand out for about 30min because the other people went out with the keys, we were sharing 1 key, like really that was very bad
• Gwiji (10/5): Exceptional -
• Akhona (10/5): Exceptional - Great place
• Van (6/5): Pleasant - The beds.. That the house was very hot...air-condition was not working.
• Nthabiseng (6/5): Our stay at ocean palace was actually okay, we felt at home and was not very far from the beach. - The location was good, not very far from places of interest. Anything we needed at the kitchen for self catering was there Mosquitoes and the heat since air conditions were not working and there was only one Fan. Also the hot water was running out quickly couldn't accommodate all of us, if the first 4 showers then the rest showers with cold water
• Asanda (5/5): Passable - Location, many bedrooms Durban is so hot the aircon was not working and no fan provided. There is a note that says don't touch the Dbox for geyser it is automatically set. In the morning the water was cold and I asked the lady she said she has on the gyser. We shower with cold Water after 6am, that was not Fair. The remote for the gate didn't work properly, so she asked some1 to open the gate and that person didn't close the gate on time. We had cars and it's unsafe for cars.
• Nomaswazi (1/5): Can the owner be serious about this business. My stay was horrible - There was nothing to like. No one came to welcome us. We were referred to find the key somewhere and it took us more than fifteen minutes to get the key. The place is not well taken care of, the bedding was not clean.The place has a no so nice smell. Curtains are hanging like some one was in bad mood when hanging them No toilet paper, no towels and no hot water. During our stay the electricity got finish and we were in a dark for some minutes and the owner didn’t bother to come but only sent a long number via WhatsApp. The gate got stuck and some were locked outside still the owner didn’t come or sent someone to fix the problem. I wouldn’t recommend this place to anybody. As above
• Wyngaard (6/5): Pleasant -
• Dally83 (10/5): Exceptional - Geaser was not working 😕😔
• Qiqimana (6/5): Pleasant -
• Bheki (9/5): Superb -
• Fezile (1/5): Terrible experience for my kids - Nothing Firstly they was no one to welcome us,we told to check for the key under the brick All rooms were not cleaned it wqs smelling and filthy The kitchen had all food in yhe fridge all pots in used and had food,kitchen bin full and smelling,kitchen cupboard dirty The bathroom was dirty and toilets had stains of stools all and dry We had no toilet rolls/tissue Other rooms had no light They have prepaid electricity then it was finished midnight and restored at 7h30 the next day,we hd to sleep in a dark room The water was cold nobody told us how to make it hot The floor was dirty not mopped
• Agnes (4/5): Disappointing -
• President (10/5): Exceptional -
• Mashuba (8/5): Great Enjoyed with family - Open space enough for big family, and the private rooms for adults, and beds for kids.it feels like home Well everything was great, not completely perfect but good, everyone enjoyed it
• Gideon (10/5): Exceptional -
• Zandile (10/5): Exceptional - We liked everything about the place.
• Ivan (10/5): Exceptional -
• Sinaso (1/5): HORRIBLE - ABSOLUTELY NOTHING! ABSOLUTELY EVERYTHING! From the staff lying about being fellow bookers when in actual fact they work there. The room was not prepared before we arrived. They FORGOT the date we had booked for. The lady managing the place does not understand and is unable to speak proper English. Hygiene of the overall place is a ZERO. They refused to give us the key to the room saying that “it is lost” and that we’d lock the main door of the house. How?? When the other guy opened with the KEY RIGHT IN FRONT OF US. The place has no mirrors. We ended up booking at another place because of how filthy it was , amongst other reasons. But most importantly IT IS NOT SAFE! Especially if you’re travelling as girls.
• Desire (8/5): Very good - Yes Everything
• Slindokuhle (6/5): Pleasant -
• Vincent (9/5): Superb -
• Tebogo (10/5): We really had a great time - The space Atleast if they can install a swimming pool
• Peter (9/5): Superb - We enjoyed our stay.
• Dakalo (4/5): Worst stay ever - I only like the fact that it’s spacious only The place is smelling not clean
• Mowasa (1/5): It was very disappointing - The place was not clean; the linen was dirty or used and not changed before we went in. On the first night, we could not use the linen; we slept on top of the provided bedding with our towels. The towels were also used and not changed. One towel was provided per room, and we were three in one room. The dishes also was not properly washed upon arrival The lady who checked us in couldn't speak English, and we are Pedis; we couldn't communicate in Zulu Other guests were singing and making loud noises the whole night on our first night. The pictures on Booking.com are misleading; what's on the web and the place are different.
• Lee-aunie (10/5): Exceptional - Rooms were spacious and clean and the lady that was assisting us always picked up when we had concerns.
• Happy (10/5): Exceptional -
• Cuth (1/5): Bad - Nothing Electricity n water problem
• Petunia (7/5): Good - The cleaness The bed was not comfortable at all and the dining table condition wasn't ok
• Stheee (7/5): Good - Its in a quite location Wi-Fi good Information not communicated on time
• Maria (3/5): Poor - House is spacious No toilet seats, windows could not be open. Aircon not working, staircase rail broken, doors could not close properly
• Pamela (8/5): Felt like home away from home. - Cleanliness & staff politeness. Nothing.
• Gail (8/5): Very good -
• Zinhle (9/5): Superb -
• Mokete (8/5): Very good - Area was very clean and accomodative No swimming pool facilities for the kids
• Nqobani (10/5): Exceptional - The house is self catering was able to prepare my food , I really enjoyed my stay ,it is a home away from home.
• Harebatho (5/5): Passable -
• Virginia (1/5): Bad - Location was good... We catered for ourselves on breakfast.. Cockroaches made us not to enjoy our breakfast Yard and the house need thorough cleaning... Braai facility to improve
• Mlungisi (8/5): Very good -
• Nkanyiso (3/5): not pleasing a lot - this is over priced, having to share a bathroom and the tv, gate not secured only the guy who was welcoming us
• Sibongiseni (5/5): Passable -
• Tshililo (10/5): if we are about to come back durban ,we will come back @ ocean palace - quiteness and cleanness,it’s near many things one bedroom the door was not locking properly
• Yolanda (5/5): Passable -
• Xolile (10/5): Exceptional - Everything Nothing
• Sthabile (10/5): Exceptional - it was awesome we loved everything about it❤️
• Smamukele (8/5): Very good - house is big and spacious it’s has everything like microwave n fridge
• Simelane (7/5): Good -
• Andrias (10/5): Exceptional -
• Caroline (7/5): Nice and friendly - Nice and friendly
• Verified traveler (2/5): - Was not to my standard... Very disappointed. Was promised lodge then had to go to another place.... Endend up booking a hotel in durban

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